Our dryer just suddenly died. I called Scapelli's and had an appointment the following day, Chris the tech showed up right on time and advised me that the reason my dryer died was from a blown fuse and heavily clogged dryer vent. Chris took the extra time to repair our dryer and made sure it was working and setup temporary solution until we can get the vent cleaned...I will be calling Scapelli's for all my appliance repairs read more

Came and fixed our washer in about 20 minutes, that another company took a part and told me I needed the hold control panel. Chris was very polite and knowledgeable. I would highly recommend this young man. Thank you Chris. read more

This was my first time having anyone come in to do an appliance repair, and I'm glad I called this guy; he's very friendly. No bs or hidden fees. He's there to fix what you need to be fixed for a reasonable price! He is a professional guy as well, couldn't recommend this business enough, I will be trusting him next time I need his service. I would 100% suggest him to anyone around the Vacaville area! read more

I have lived in the Napa area for 9 years and, during that time, I have needed various appliance repair services. Very recently, I found Scapelli's to repair a wine refrigerator. Truly, I will never call anyone else for any appliance in my house. Chris knows his way around appliances! When I asked about the manufacturers of certain brand names, he knew all the answers and made informed recommendations. It was refreshing to have found someone who really knows their stuff. Thanks, Chris! read more

Seriously, skip these guys at Scapelli's. They responded to our service call to fix a dryer and an oven. The dryer wasn't put back together properly and stopped working that same afternoon. They did come back to fix it. But, the oven was not fixed, despite a cost of over $500. I was able to schedule an appointment to have them come back, but they never showed and did not respond to any of our calls. I have left over a dozen very polite messages with them, and they will not call back. So now we are out $500+ and still have no working oven. Don't waste your time or money supporting this company unless you want substandard work, very poor and/or non-existent customer service, and to work with someone that wants to make a quick buck but not back up their work. A BIG RIP OFF. So sad - it didn't have to be this way... read more

I hate to leave a bad review but this outfit totally dropped the ball with my repair. I went through Fidelity Home Warranty and they sent this company out for a refrigerator repair. I am not complaining about them taking a week to come out for the 1st visit. I am not complaining about another 10 days later to come and install new parts to "supposedly" fix the problem. I am complaining because the refrigerator has been misdiagnosed. Within 4 days of them replacing parts the unit was back to frosting up in the freezer and cooler dept. not cooling. I called back the Warranty Co. and the Appliance Repair. Another 10 days goes by before they come out again. He tells me that he went a head and replaced the same parts. I was unlucky that the parts he installed the first time must of been defective. He then tells me that if there is any problem to let them know. Within 4 days I was back to the same problem. Freezer frosting up and the cooling dept. not cooling. I call, leave a message, no return call. 5 days go by and I call again. This time I get my call answered and am told that the tech needs to be contacted to see where we go from here. Within a few hours I get a call from Fidelity Home Warranty telling me that the tech from Scapelli's reported that he sees nothing wrong with my unit. Here I am, close to one month later having to start over with a new company. I had to spend close to 2 hours on the phone with the Warranty Co arguing that we are still where we started. They contended that their Appliance Co. states there is nothing wrong, taking the side of the incompetent Appliance Co. I, through talking with multiple people, had to convince them to get another Vender out to either fix the problem or replace the unit. What a joke. Scapelli's is unable to fix the unit and says there's nothing wrong with it. I am here close to a month later with a part time refrigerator. Many dollars in lost food, etc. Scapelli's Appliance is a absolute JOKE!! I would never use them again. read more

Scapelli's Appliance Repairs - Appliances & Repair Near Me - Vacaville, California

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Beware! Scapellis came out to help with repairs for a few items in our kitchen and after months of telling us they were waiting for parts, we never heard from them again. We tried calling, no response to messages left, and on a final attempt, their mail box was full. Don't waste your time! read more

I was in dyer need of having my washer and dryer repaired. I have 4 kids and laundry was piling up. Due to covid I was having a hard time setting a quick appointment with other companies I tried. I finally came across Scapelli's Appliance and Chris came out the same day. He was able to fix both appliances for half the cost of what I was quoted by other companies, and on the same day. He did not up sell me and was very upfront with the work he was doing. I'm very happy with the services. read more

I contact Scapellis for maintenance on my washer and dryer and the leaking on my dishwasher. Chris was very knowledgeable and he took the time to explain what needed to be repaired and how to maintain it. The pricing was great compared to other quotes I have gotten around my area. Overall, Chris was great and professional. read more

We had Mr. Scapelli visit our Air BnB rental home in Napa County for a high end Samsung refrigerator. He definitely went above and beyond on the repair! After having multiple repair technician fail to diagnose the problem, Chris resolved the solution with such a reasonable price after a struggle with the manufacturers on parts. He's also a great mentor to his trainees. I would definitely recommend Chris ScapellI for your  appliance repairs. read more

My dryer went out and clothes were piling up. I called and spoke with Abby and she said that due to so many people being home. they were very busy. I scheduled my appointment anyway, because their prices were so much better than other nearby companies. I was very impressed when Abby called me back an hour later and was able to move my appointment sooner. She was friendly and professional. Chris called me to let me know that he was on his way. He came in and had my dryer fixed in about 20 minutes. He was great at explaining what was wrong and how it worked. He too was very friendly and professional. I was so happy to hear the cost, as I was anticipating it to be more!!! I would highly recommend this company and the few extra days wait was definitely worth it. They are now my go to company for all of my appliances from now on. read more

My experience with Scapelli's was very positive...as promised I was called ahead of time to let me know the technician was on his way. Chris was quite efficient and took the time to explain why my gas powered dryer stopped heating, along with making some improvements to ensure this doesn't happen again. I was very impressed with Chris and will definitely use this company again. read more

I went through my home warranty to fix an appliance. I would not recommend this business. They are unresponsive to returning the customers call. I would not recommend all. read more

Was referred to this business via Benicia Appliance Repair. Initial work was performed professionally and competently. Oven then would not light. He felt it was the mother board. Board ordered and took a while to arrive. Scheduled several appointments which were postponed because of his scheduling conflict. He finally came and installed board. He told me everything was working properly. I was impressed that a young man was working to make life better for himself and his family. I was distracted with other work and took his word all was great. I also gave him a significant tip. An hour later I went in to check stove and it would not heat above 100 degrees. I immediately called him and notified him of the situation. He came back out and could not resolve the issue. He said it may have been a defective board and he would order a replacement. That was 3 months ago. Many calls to him have gone unreturned. Calls to Benicia Appliance Repair went unresolved. They said they are a referral service and suggested I keep trying to call him. I have been more than patient and timely met my financial obligations for his billing. The image I initially had of him had been tarnished by his refusal to return calls or make good on the repairs he was paid for. No doubt I will pursue this matter through small claims court. This is an unnecessary action but his word is not his bond!!!!! read more

my name is steve I live in Winters... Chris came out and replace the control board back in June. Awesome got it running then he ordered a gasket for my door which I paid for and to this day. I have made five phone calls, including the one today, spoken with a lady in the office nobody gets back to me, and the drawer is still missing from the top of the freezer. It's not get put back in, and nobody returned my calls even after I've spoken with someone... Trust me, I will change his review if someone gets out, takes care of the gasket up my door which is paid for but right now it's not looking very good... How do you recommend someone who doesn't return calls? I work for the construction industry people ask me all the time who do you recommend for this? Who do you recommend for that... Do you think I'm gonna recommend this place? Pretty sad because I would love to put their name out there. hopefully they see this review and reach out to me. Again, my name is steve and I live in Winters. I think they know who I am by my past conversations. read more

On Thursday, August 6 my washer broke. I called Scapelli's and Chris scheduled an appt for Monday between 5 and 7 p.m. Nobody showed up on Monday, not even a call or text. I called at 7:00 p.m. and left a message. It's now Wednesday afternoon, August 12 and he has not contacted me. Needless to say I found someone else and will not recommend Scapelli's to anyone. read more

Disappointed. Made an appointment, for 12 noon. No heads up call they would be late, just a no show. Two hours and 45 minutes after the appointment time, we received a call that they would be to the house in 15-25 minutes. Apparently they arrived in about 10 minutes and left a message they were leaving in ten minutes. Tried to call the number back, and was sent to voicemail. read more

Chris fixed my oven on a Saturday. He was fast and the price is very reasonable. I would highly recommend him.

My refrigerator for my tenant wasn't working and I was able to get Chris to come take a look. I was surprised he was able to get me on his schedule for the next day. I was happy he arrived on the earlier side of our 3 hour window. He was very professional, he was able to resolve the problem and I am glad it wasn't a big job like replacing the compressor. I really appreciated that he gave me some maintenance tips to prevent potential future problems. I have him saved on my phone for whenever I need any appliance repairs for any of my properties. read more

Fast & quick. I called them on a Monday they came in on a Tuesday first thing quoted me at a reasonable price. Got it all done by Wednesday. My washer is working good as NEW!! And also they definitely are meeting safety COVID-19 guidelines. Thank you Chris once again. Highly recommended :) read more

Wish no stars was an option... Chris came to my moms house and was VERY unprofessional! He diagnosed her refrigerator without telling her there was a chance that when he did it it would kill all power to the refrigerator after that. He told us before he left that the refrigerator would still work until he got the part the following day well that was a lie he didn't even check the power on the refrigerator before he left and long story short I had to call him to come back out to check it and he had completely broke the computer to the refrigerator when he "diagnosed" it. When I politely asked what can be done because we would loose all of our food before the refrigerator could be fixed he got such an attitude and yelled what did I expect him to fix it and repair it for free! Then said how about i bring you a cooler and some ice... what kind of company admits they broke something then gets mad then offers a cooler? I couldn't believe it and after that it was nothing else but attitude and rudeness! My mom decided to have him leave and we went to buy a new refrigerator because dealing with this unprofessional guy and this so called company wasn't even an option anymore we didn't even want this guy back in the house! Definitely avoid this so called company at all cost! read more