Our dog has always received excellent care from the vets and entire team at Hayden Meadows Pet…read moreClinic. They have reasonable rates too. Sadly, our dog passed away recently and they sent us a sympathy card from the whole team. They are great folks you can trust with your pet's care.

love these guys! my cats go here, and have received TOP NOTCH Care!…read more thank you Dr. Castle and amazing, compassionate staff.

Thank you Bethany & specifically Jeni. She was very helpful and resourceful. I took my child in and…read moreit was such a great experience for both. Definitely recommended!

I had to leave a message to reschedule my dog's dental appt because they weren't open, yet, and…read morethey called with a message that we had missed our appt. I had to leave another message because they never have enough people working and someone is constantly on the phone there. I NEVER get through on the phone and they rarely return messages. They need to hire at least two people who work at all times and do nothing but answer phones. I believe they also double book appts to get as many people in as possible and it's always at least two weeks out. When I first started bringing my dog it was Covid time and I could understand their lack of organization and employees, but we're beyond all that now so they should have no excuse. Unfortunately my dog is used to going there, now, and I don't want to have to make her start going somewhere new. I wish they would get their crap together!

Dove Lewis has shown nothing but kindness with my kitty's passing (she was elderly, but this was…read moreunexpected). I was told by my two friends watching her that she was well taken care of, they answered my international calls quickly, and even sent a card in the mail within just a couple of days. My little Bella was in very trustworthy hands and that's why mattered most. Thank you, Dove Lewis team.

It is a shame that such an exceptional institution allows itself to be represented, at it's front…read moredesk, by an employee so jaded that they come across as irritated by the concern people have for their animal's well-being (aka the very nature of their job)! It should be well within the purview of a medical establishment to offer guidance over the phone to a potential client, only in order to assess the level of urgency in an emergency. I wasn't asking for trade secrets, but when I asked how to monitor my dog going forward, I was hit with a paywall and told it "was a decision I was just going to have to make". Marco's dismissive attitude was insulting and bordered on unethical. I understand not being able to offer a diagnosis without an exam, but to fail to even explain whether or not an exam was necessary, is a dangerously negligent precedent to set. Last night my dog licked a crushed grape off the kitchen floor, and may have ingested a second one. I read a lot of alarming information online about kidney failure and that even one grape can be extremely toxic. He is 105 lbs and healthy; a toxicity calculator I found on google said that vets generally consider a safe threshold to be 1 grape / 10 kg of a dogs weight. Reassured by this, i continued to monitor my dog. 24 hours later, after escaping the yard and running around the neighborhood, he came home, drank some water, and promptly threw up what looked like nothing but water and a couple blades of grass. This, combined with the fact that I have not seen him urinate since returning home, seemed to justify a call to Dove Lewis. At 1 am, consulting Google was definitely not helping, made worse by AI's many contradictions and condescending tone, it seemed like a no brainer. Dove Lewis had consistently impressed us in the past with their politeness, expertise, and kindness; truly living up to their identity as a "24/7 non profit emergency veterinary hospital". The times I was unable to pay for an appointment, their staff had always been willing to provide off the record advice, at the very least, to help me assess risk, or simply put my mind at ease. As a result of this, I was always happy to pay the $220 exam fee, when I was financially able. All of this considered, I was shocked by the callous tone in which Marco answered my most recent call. When I told him I couldn't afford an exam, but was hoping to get some advice, to make sense of what I had read online, he told me he "couldn't give out any medical information over the phone", that "I could try Google", and that essentially, without $220, I wasn't even entitled to a basic level of decency. The last time I was at Dove Lewis, I had paid the full fee and waited 12 hours before being asked if I would be happy to take a rain check on the exam. They basically told me that my dog's injury was going to heal on it's own, and scheduled an appointment for the next day. I live across town and, after spending the entire day prior in their waiting room, I was unable to make the trip downtown the following day. I was hoping the rain check from 2025 might have counted for something, not necessarily an appointment, but sharing a little information over the phone, as it turns out, was still too much to ask.

Front desk staff was VERY helpful in resolving a prescription issue with the pharmacist for our…read morehusky. She even called us on her private line on her day off to ensure their was no disruption in our dogs medication schedule. Thank you Peninsula Dog & Cat.

Save yourself from the trauma of this place. These people were not intelligent communicators and,…read morein general, they really only care about money more than what is humane and best for you and your pet. This clinic charges ridiculously high prices for the neighborhood where they are located and they are not kind if you don't have the money for what your pet needs. I experienced bullying because of my disadvantage. There is one tech, Rob, who was compassionate and helpful to me and my cat Sophie who was getting fluids twice a week for several months. His kindness made up for the lack of empathy from the rest of the staff. Additionally, I experienced discrimination because I am autistic, gay and low-income. They basically forced me and Sophie out of being able to get fluids at the end of her life which led to her passing away earlier than she would have otherwise. There are plenty of high quality vet options in Portland who have a more compassionate and authentic staff - we recommend avoiding this place. We only went there because it was walking distance from our home because we don't have a vehicle.

I honestly can't say enough about this clinic and the team. It takes a village to raise a Great…read moreDane and this is our village. They truly care about their clients and want the very best for them. They are honest and straight forward but always compassionate. They are helpful and very quick to reply when they know you need help. They check in on their patients and don't just send you out the door to fend for yourself, even for a simple ear infection they made sure to ask how my girl was later. When we were faced with a very scary possibility of pyometra and emergency clinics were quoting numbers I couldn't come up with quickly ($7-10 thousand dollars) I knew my only option would be to surrender her if she needed emergency surgery and pet insurance wouldn't pay out beforehand. Thankfully the Oregon Humane Society is ALSO full of angels, so they had me come in knowing my financial situation and assured me they would work hard to make sure we could afford it without surrendering her. I caught the infection early! Now we can move forward with treatment back at Viking. I'm scared to put her through surgery, but knowing how much this team loves my girl puts my mind and heart at ease, so I'm so thankful we have more time to get her treatment there. Side note: I've had more than one dog who HATES going to the veterinarian. To the point my Mastiff needed to be muzzled every time. It was an experience my entire family dreaded with him. Oregon Humane Society said they wish ALL their patients were as happy to be there as Skadi. She was frisking their entire team for cheese. Her genuine happiness to have medical treatment (even bloodwork!!) is thanks to this clinic and the hard work they have all put in to make sure it's a great experience for their patients. Thank you. Seriously. Second note: I wanted to edit this after reading some other reviews.... They actually don't have higher fees! When you break it down, the fees you pay here aren't higher because they charge more for the same stuff. You are getting more! Good example: Spay and gastropexy at this clinic for Skadi is going to run about $2000-2700 after all is said and done. Same surgery at OHS was about $1000. But I looked at the breakdown. The gastropexy cost at Viking is $200. The cost at OHS is $400. The surgery isn't what you are paying more for. It's all the extra stuff they do to MAKE SURE your pet is safe is what you pay for. The trazadone before surgery to make sure they aren't stressed out (which can cause more complications!), the testing prior to surgery to make sure she is top notch healthy for it... or to know what they need to watch for. THAT is what you are paying more for.

We are relatively new to Viking but have had great experiences so far. We had an in depth 1st…read moreappointment/annual visit for our puppy who was 4 months at the time. They provided a lot of helpful tips for puppies and the vet and vet techs were all so friendly and knowledgeable to work with. Fast forward a month or two and we were back when our pup cut the webbing between her toes. We were able to get in on Monday for stitches, later that week for bandage removal, and about a week later for stitches removal. They took such good care of her at each appointment. Junie always gets lots of love and treats at every appointment, and as a friendly but timid dog, she has no fear towards visiting the vet :)

We were visiting the area and our bulldog was having recurring yeast and or allergic reactions so…read morewe visited in the hopes of her being seen. We were able to schedule a same day appointment (albeit later the same day) and were promptly greeted by the staff. We were brought in the back room and met with our vet. Dr Jenn. She was amazing and took all the time we needed to not just understand the potential issues but also discuss treatment options. Overall, I'd give them 6 stars out of 5.

Dr. Kelly Creech and the attending nurse were both absolutely amazing with our sweet-but-anxious 11…read moreyear old ginger kitty. This was our first time to the clinic and I was maybe even more nervous than our cat because of how terrible of a time we have getting him in the carrier and how much of a jerk he's been at other vets. But this was the first time he didn't hiss or growl at anyone, and they made everything very chill and even fun. I would totally hang out with Dr. Creech! I'm sure it also helps that they have a ton of Feliway plugins and the clinic is so clean it doesn't smell like dog, even though we saw dogs there. They also take Care Credit for payment, and the check-in and check-out processes were easy and simple. I also appreciate that both the receptionist and the doctor loved our cat's name (Count Rugen) and knew the movie reference immediately. :) Very happy we found a neighborhood vet just a couple blocks away and would absolutely recommend them!

Being on this platform I usually only focus my energy writing about food & cafes to better serve my…read moreYelpie squad-- but I really wanted to write this review to highlight the importance of individualized Vet care for your animals especially with the amazing thorough care we received here. Each pets history and needs are unique. In the system of vet care nowadays it's so hard to get decent care with a vet! Dr. Tsui is one of the most patient, knowledgeable and empathetic veterinarian providers we have ever met. He is also incredibly well versed in his field, a no-nonsense approach to care for your pet's emotional and physical well being! We have our baby dog who just turned 5 this year and has always been "muzzled" at the vet despite being a sweet dog and being stereotyped for his chihuahua mix breed. Dr. Tsui's team really approached our pup with a new lens each time as they knew it took him time to warm up. We have been seeing vets for 4+ years for our pup and have always had concerns about the reasoning of the care being delivered. Being told to purchase more and more nonsensical treatments but with Dr. Tsui this is just not the case. A straightforward compassionate approach to every visit. TLDR; If you're seeking specialized, caring and reasonable vet care come here. If you're seeking a knowledgeable opinion, this is THE best vet we have ever seen. Knowledge and experience are huge, you're not seeing a rookie vet doctor , this is someone with decades of experience to tell you the no nonsense empathetic route to caring for your pet. This clinic cares for your pet's physical and emotional well being translating to a longer time with your beloved pet :) we are so happy with the care we received here. Thanks North Plains Clinic!

The quality of care here is unquestionably better than at other vets I have taken my animals to…read more However, you get what you pay for and the price is steep.

Deciding to euthanize your pet is incredibly difficult. My sweet dog was diagnosed with a condition…read morethat gave her about 12 months to live - those 12 months being filled with vet visits and declining health. There is never a good time to make this decision, but I knew I did not want to see her suffer or pass away at home alone. I am grateful that BluePearl Pet Hospice has transparent pricing on its website. I did not want to have to wait for a response from other companies to see if the option was affordable. We chose an appointment in the afternoon, so we could have extra hours with our sweet girl. Cam called me a few hours after I made the appointment, since I noted my dog had an increased respiratory rate, she offered me an earlier appointment, which we did not take. Dr. Leigh-Anne arrived within the appointment window. She took time to explain the process and waited for us to be ready to move forward. Having to say I was ready for each injection was the most gut-wrenching part of the process. Dr. Leigh-Anne gave us privacy after our girl passed away and did not make us feel rushed to say our last goodbyes. I was able to carry my sweet girl to the car. I am grateful for the transparency, communication, professionalism, and compassion offered by BluePearl Pet Hospice during this emotional time.

Sadly last week we had to say goodbye to our beloved cat, Thad. Dr. Zoe is very kind, patient and…read moreunderstanding. Thad's passing went as peacefully for him as possible. We're grateful in-home euthanasia is an option since he hated going to the vet.