They don't enforce masks being worn by shoppers at all. I went to the Amherst street location and…read morewhen walking in there was a sign saying masks are required. Our family was of course wearing our masks. A family in front of us walked in without masks and I asked an employee at customer service if they were enforcing their rules. I am pregnant so this is very much a concern. The lady responded "we haven't really confronted anyone not listening to our sign. Would you like me to?" I said "I mean, we are in a pandemic and it is a rule and you have signs so yes please." She went and confronted the family and pointed to me saying I was uncomfortable with them not wearing masks!! We left. I complained to corporate and they pretended to care for about 2 seconds saying I would hear back and they were looking into it. Just go to any other store or online retailer - target, Amazon, etc. they have you're looking for and put the safety of the customer first.

I came all the way from Massachusetts to attend to a concert nearby Nashua NH, and because its…read morealready october, i decided to go with my wife and kid check this costume store. Its basically the same kind of store as party city,with the prices very similar if not a little saltier. My first problem here was right when we came in. I was looking for a shopping cart, after all,l I was shopping for the 3 of us, and when i asked this guy (Greg) if there was any shopping cart around he made a joke about it and did not answer my question, i still dont know if they have a shopping cart. So we all grabbed a basket each (making the whole experience unnecessarily uncomfortable) and proceeded to shopping. when finally done, we obviously wanted to try out the costumes to make sure it fits.There`s a sign on the fitting room stating that you have to ask an associate to use the fitting room. We went back to the front of the store to call someone, this girl came and helped us. Only then we were informed that we can only try on the vests, dresses, but not the accessories like the shoes, or gloves. They also wont let you touch it, as the associate handles the unpacking herself(little much?). This poor old lady (she must be 65yo) wanted to try on the gloves that went with her costume "my arms are a little big i need to know if its gonna fit" and the associate replied "I`m not supposed to open this but I guess I will let you try one on" This poor lady..the look in her face, senior citizen been treated with such disregard and disrespect... Anyways... The worst part is still to come..Went on to pay for my overpriced costumes, and GREG asked me "how much would you like to be donating today?" well greg that is quite an uncomfortable way of talking to people.You not really leaving people the option of saying no are you? That is borderline coercion and you should know better how to treat your clients as the fitting room lady pointed out, you`re the MANAGER! Well I answered. "no, thank you".. But Greg was not done...believe it or not he asked me:"well you wont donate not even a penny?" Now that wasn`t just uncomfortable,its just plain mean. I answered no again. I will never becoming back GREG, to ANY of spirit halloween stores because of you buddy. You make party city look good on the costumer service department, and that is quite an accomplishment :)

This company had posted their product I bought On Pinterest. It did not state…read moreit was a costume hat. Their discription size was incorrect. The hat was extremely small and I could not use it. They do not take calls only email and so I wrote the owner. His reply was there was no refund you got what you paid for and seemed short and not about business but money (greed). I keeped trying to contact and the same reply NO REFUND. Do not buy from these people there not about customer service. They'll take your money and not want anything to do with you. This kind of misleading advertising is all about the money. The owners name is David Oelerich- President 76R Derry Street Suite 12 Phone (603) 8825640

If you're looking for a variety of costumes... if you're looking to outfit a theatrical troupe…read more.. if you're not on a budget... if you're looking for all kinds of things to accessorize a costume... come here. And I don't mean look at their website, I mean visit. I think for a place like this you have to visit and try items on in person. If you do have to watch a budget, you may wind up going to Spirit Halloween across the street, if it's open (seasonal). But you owe it to yourself to check this place out regardless. This place is the complete package. Don't let the entrance - a door on the back side of a strip mall - fool you. Inside is essentially a warehouse-sized costume supply store. There will be several people working at all times to assist you, dressing rooms, a rest room, etc. And by all means, ask questions and try things on first. You'll get the answers and help you need.

iParty is the place to go for all your party needs such as decorations, balloons, invitations, and…read moremore. The layout of the store is nice because each theme is grouped together such as boy birthdays, girls birthdays, adult birthdays, graduations, weddings, luaus, holidays, Mardi Gras, Cinco de Mayo, sports, you get the picture. The front of the store has greeting cards (saw no discounts) and a balloon filling station. iParty also stocks beads, toys, party favors, cups, plates, napkins, plastic utensils, costumes, and Red Sox decorations. The prices here are not the cheapest with many items such as the kids birthday supplies and greeting cards were priced higher than other party stores I've been to recently. iParty has a few good sales in their flyer such as party bubbles (3 for 99 cents) and Patriotic Beachball (99 cents). You'll find what you'll need at this party store.

Cheap products, cluttered junk & difficult to find and absolutely horrible customer service make…read morefor a perfectly terrible store. Don't waste your time.

just wanted to thank you and say what a huge hit the slip and slide was this weekend. I've had…read moreseveral activities at children's parties before and nothing received the consistent use (by both kids and adults!) as this did. I had several people ask where it was from, so I'm sure it'll bring you additional renters :-) Additionally your staff that setup the slide were great, too. Thank you again, and we will be future repeat customers for sure.

Do not rent from this company. We asked for pickup at friday at 4. They came at Friday at 10 a.m…read moreand took the bounce house from a 1000 kids. The owner said we needed to pay another 800 dollars to have it for the rest of the day. Please do not do business with this company.

Boston Party Adventures(Joseph) was very prompt in answering my request. unsure of what I wanted he…read morequickly threw out an idea that I found to be appropriate for our event. Joseph had suggest a Hula and Fire Dancer and put us in contact with Sarah! Sarah was an amazing hula dancer and really got the audience to interact. The kids big and small loved it!!! Then a finale with fire as she danced in the area. I would absolutely recommend Joseph and Sarah for your next event!

Elmo & Cookie Monster costumes are just terrible and ugly not as advertised! The people inside the…read morecostumes say inappropriate things and are very touchy ! Seems like they're just in it for the money & also seemed like they were on something if you know what I mean ! DO NOT RECOMMEND! & they also demand gratuity when it shouldn't be asked for !

If you are seeking disappointment and terrible customer service any day of the week... this is your…read moreone stop shop. I can go on about my terrible experience but it'll be another waste of my time after spending 20 minutes on the phone with this location. Please support small businesses that will at least TRY to do right by you. Not these big corporations where everyone hates their job and they take it out on you.

One balloon popped as I walked w it. Another just wasn't tied right and it flew away!read more

Marry and Tux was the first shop I visited for my wedding dress and it was absolutely unmatched…read morewith its' customer service compared to other bridal shops I went to. I was helped by Julia who was absolutely incredible. She was by me every step of the way, listening to what I did and didn't want, and making changes along the way in the dresses she was picking out for me. I am so bummed that I didn't buy my dress with Julia because she deserves all the praise for her kindness, helpfulness and patience. The dresses were absolutely beautiful but I happed to find one that was perfect for me elsewhere. I would still 100% recommend Marry and Tux first to anyone that is shopping for a wedding dress or bridesmaid gowns. Ask for Julia!! :)

Would give this negative stars if I could. Worst experience ever. The suit i tried on and the suit…read moreI received were completely different (lucky me!)- they gave me about a 2 day window to pick it up when it arrived and when I tried it on boy was I shocked. The thing was about 3 sizes too big for me and I had to get it overnight shipped for $120 just to have it in time for the wedding. one of the managers who was working (Julie I believe) could not have been more rude and less professional if she tried. Shifting the whole blame on me for not coming to try it on sooner. (They gave me a 2 day window to try it on - she's acting like she gave me 2 weeks). I asked for a refund and she was manipulative and actually laughed at me on the phone. Do not get your suits here. And Deffinitely avoid working with Julie If you can. The amount of money we all spent on the suits as a group and they couldnt take ownership for their mistake and refund me for $120 after already paying an arm and a leg for their shitty suits.

I often shop at The Paper Store as I like their merchandise - especially when I'm looking for a…read morenice gift for someone. I have to say my experience tonight at this location was a text book example of what excellent customer service should be. I was approached by Patty asking if I needed help - I let her know what I was looking for. She had some great suggestions and was a great help. We chatted for a bit and she was friendly and went the extra mile! I'm a bit old school and getting help in a retail establishment these days can be difficult. I hope the management of this store realizes what a gem they have in this employee. Very impressed!

Used to like this store, but I've realized that management really couldn't care less about the…read morecustomers. I won't be going back to this store ever again. In fact, I won't be shopping at any Paper Store's again. Recently tried to return an item I purchased as a Christmas gift, but they wouldn't refund my credit card, as it was just beyond the 30 day limit. Just about every other store gives you until the end of January- but not the Paper Store. Even when I asked if they could make an exception here - they told me 'No'. That example, along with others, has helped me make up my mind that they prefer to nickel and dime the customer for the short run, rather than keep happy customer's coming back to the store. No customer service- then no customer. They just lost another customer - for life - with me. Too bad really.

Why the hell would you sell frames with staples in the back of them leading for them to snap off…read moreand stay in the frame... And then charge 40 dollars for said frame the back is all marked up now because they all snapped and I had to pull them out with needle nose pliers... This is just ridiculous and waste of freaking money if you ask me...

The selection of art supplies is OK, basic, not great. You can find some things you need, but not…read moreeverything - not super-professional, more hobby. But what really shocked me is when I asked if they could match a price if a watercolor set at (Dick) Blick, none of the salespeople or manager said they ever heard of this company! Blick Art Supply is the leading art supplier in the US, and has been in business over 110 years! The fact that nobody working at Michaels even heard of them tells a lot about their knowledge of art supplies.

Michelle the manager, Norah (Ariel) and Nate (Prince Eric) were great to work with! Michelle was…read moreresponsive, organized and accommodating. Norah and Nate switched locations last minute without hesitation. The kids loved them as well. It was perfect and I can't thank them enough - they totally made my daughter's 4th birthday party a success.

I booked Mal for an hour for 10 kids for my daughter's party. Booking online was easy and the…read morecompant confirmed the week before. They also gave me the contact info for our villain, Mal. Grace was wonderful. She looked and acted the part, was prepared, ready to go and entertained all the kids for an hour while giving them all attention. Kids loved her and it. She came with music, prizes, face paint and freeze dance! She talked to all the kids and was a huge hit!