This company had posted their product I bought On Pinterest. It did not state…read moreit was a costume hat. Their discription size was incorrect. The hat was extremely small and I could not use it. They do not take calls only email and so I wrote the owner. His reply was there was no refund you got what you paid for and seemed short and not about business but money (greed). I keeped trying to contact and the same reply NO REFUND. Do not buy from these people there not about customer service. They'll take your money and not want anything to do with you. This kind of misleading advertising is all about the money. The owners name is David Oelerich- President 76R Derry Street Suite 12 Phone (603) 8825640

If you're looking for a variety of costumes... if you're looking to outfit a theatrical troupe…read more.. if you're not on a budget... if you're looking for all kinds of things to accessorize a costume... come here. And I don't mean look at their website, I mean visit. I think for a place like this you have to visit and try items on in person. If you do have to watch a budget, you may wind up going to Spirit Halloween across the street, if it's open (seasonal). But you owe it to yourself to check this place out regardless. This place is the complete package. Don't let the entrance - a door on the back side of a strip mall - fool you. Inside is essentially a warehouse-sized costume supply store. There will be several people working at all times to assist you, dressing rooms, a rest room, etc. And by all means, ask questions and try things on first. You'll get the answers and help you need.

iParty is the place to go for all your party needs such as decorations, balloons, invitations, and…read moremore. The layout of the store is nice because each theme is grouped together such as boy birthdays, girls birthdays, adult birthdays, graduations, weddings, luaus, holidays, Mardi Gras, Cinco de Mayo, sports, you get the picture. The front of the store has greeting cards (saw no discounts) and a balloon filling station. iParty also stocks beads, toys, party favors, cups, plates, napkins, plastic utensils, costumes, and Red Sox decorations. The prices here are not the cheapest with many items such as the kids birthday supplies and greeting cards were priced higher than other party stores I've been to recently. iParty has a few good sales in their flyer such as party bubbles (3 for 99 cents) and Patriotic Beachball (99 cents). You'll find what you'll need at this party store.

Cheap products, cluttered junk & difficult to find and absolutely horrible customer service make…read morefor a perfectly terrible store. Don't waste your time.

Owner who says has been in business for 40 years needs to learn some phone and people skills . Have…read moreused them for 3 or more years now for bouncy houses with no problems until this year. Was told when this booked that the bouncy house would be picked up the next day which was a Sunday , perfect because I don't want that behemoth sitting on my lawn for longer than 24 hours ! So when I didn't hear from them on Sunday I called and they told me it would be first thing Monday....ok ...not really acceptable but I understand. Now they are 2.5 miles away so when I called at 9:00 am Monday and the owner said they are on the way I say great . I did a couple of errands and came home around 10:15 to find their equipment still on my lawn . I called back and talked to the same "rude " so called 40 year in business owner to ask why it wasn't picked up yet and he went off on a tangent about this being the busiest weekend and 200 other customers and no help , and then went on and asked me if I was one of "those guys " who sat around and watched my lawn all day ! WTF ? Who does this guy think he is ? So .....I had to do a face to face with this arrogant so called business owner . Sure enough....just what I thought....jumped up in my face and proceeded to tell me I'ma "Kenny" .....ya know a male "Karen"....not once but at least five times ! He is a lucky man.... I would not recommend doing business with this man unless you get a written contract for drop off and pick up times . Very unprofessional.

Personally I would work on customer service skills with whoever takes the phone calls. I had called…read moreand booked a bouncy house mid may for may 21st. While on the phone when booking we confirmed it was may 21st numerous times and at the end of the call the man even said " see you May 21st" I was never told to go check an email that was sent to me to confirm the info was entered correctly on your end. I figured seeing I was spending close to 400 dollars for a bouncy house for one day, that I was all set. It wasn't until the night before that I noticed I never got a confirmation email or call like I was told I would. That's what prompted me to get look for an email sent when booking and noticed it was scheduled for June 4th. So I called first thing in the morning to get this solved assuming the person that took my call accidentally entered that date wrong. The lady that answered was rude and took no accountability for anything. She sat there and pointed fingers at everyone else BUT the company's error. Repeating " how did you not catch this sooner" " this is why you should have checked the email." Listen I got that email WHILE on the phone booking, as the man I spoke to repeated multiple Times it was for may 21st and even repeated to say " see you may 21st" at the end of the call. Whether who thinks who is wrong in this situation, as a business I would have personally answered that phone and said " sorry about this confusion, let's see what we can do to fix it" instead of this lady sitting there question the customer (myself) on how WE didn't catch this error sooner. If someone is spending 350+ on my business I would just try and make it right. We have rented from you guys for quite a few years so it was extremely disappointed to be treated like garbage. The fact that then the woman said we would received the bouncy house after the party would have started? and then when they received a call from another family member of mine because I was extremely overwhelmed with how you were handling the situation, you continued to give them a hard time and when they got upset you proceeded to say you guys did not want to deliver to us anymore. Extremely unprofessional. This all could have been avoided with some better costumer service from the beginning. And we still have yet to receive an apology for this.

Highly recommend Boston Party Adventures for birthday singing telegrams!…read more A local Boston area compare run by a guy named Joey that was super diligent and responsive. We were really struggling because the "online florist" that was supposedly "local" missed delivery of flowers ordered 5 days earlier. USPS could get the gift delivered even though it was sent a week earlier. Joey arranged to have Scott come to our daughter's 25th birthday celebration at a local pub. Scott did an OUTSTANDING job making sure everything was coordinated as we live in Florida and were not onsite. Can't thank Scott and Joey enough for making this happen precisely as needed and without any friction at all!

I had Buzz, Woody and Jesse for my son's birthday party! It was very easy to get a quote and book…read more They confirmed before the party and showed up right on time. The characters were so interactive and had a blast! Will book again!

If you are seeking disappointment and terrible customer service any day of the week... this is your…read moreone stop shop. I can go on about my terrible experience but it'll be another waste of my time after spending 20 minutes on the phone with this location. Please support small businesses that will at least TRY to do right by you. Not these big corporations where everyone hates their job and they take it out on you.

One balloon popped as I walked w it. Another just wasn't tied right and it flew away!read more

Marry and Tux was the first shop I visited for my wedding dress and it was absolutely unmatched…read morewith its' customer service compared to other bridal shops I went to. I was helped by Julia who was absolutely incredible. She was by me every step of the way, listening to what I did and didn't want, and making changes along the way in the dresses she was picking out for me. I am so bummed that I didn't buy my dress with Julia because she deserves all the praise for her kindness, helpfulness and patience. The dresses were absolutely beautiful but I happed to find one that was perfect for me elsewhere. I would still 100% recommend Marry and Tux first to anyone that is shopping for a wedding dress or bridesmaid gowns. Ask for Julia!! :)

They had a big selection. I just couldn't find the right dress in the right price range here ‍read more

I often shop at The Paper Store as I like their merchandise - especially when I'm looking for a…read morenice gift for someone. I have to say my experience tonight at this location was a text book example of what excellent customer service should be. I was approached by Patty asking if I needed help - I let her know what I was looking for. She had some great suggestions and was a great help. We chatted for a bit and she was friendly and went the extra mile! I'm a bit old school and getting help in a retail establishment these days can be difficult. I hope the management of this store realizes what a gem they have in this employee. Very impressed!

Used to like this store, but I've realized that management really couldn't care less about the…read morecustomers. I won't be going back to this store ever again. In fact, I won't be shopping at any Paper Store's again. Recently tried to return an item I purchased as a Christmas gift, but they wouldn't refund my credit card, as it was just beyond the 30 day limit. Just about every other store gives you until the end of January- but not the Paper Store. Even when I asked if they could make an exception here - they told me 'No'. That example, along with others, has helped me make up my mind that they prefer to nickel and dime the customer for the short run, rather than keep happy customer's coming back to the store. No customer service- then no customer. They just lost another customer - for life - with me. Too bad really.

Why the hell would you sell frames with staples in the back of them leading for them to snap off…read moreand stay in the frame... And then charge 40 dollars for said frame the back is all marked up now because they all snapped and I had to pull them out with needle nose pliers... This is just ridiculous and waste of freaking money if you ask me...

The selection of art supplies is OK, basic, not great. You can find some things you need, but not…read moreeverything - not super-professional, more hobby. But what really shocked me is when I asked if they could match a price if a watercolor set at (Dick) Blick, none of the salespeople or manager said they ever heard of this company! Blick Art Supply is the leading art supplier in the US, and has been in business over 110 years! The fact that nobody working at Michaels even heard of them tells a lot about their knowledge of art supplies.