3 Stars only because I haven't had an "issue", and it's solar, but it's not as great as it seems…read more First, as I've always known, they take the $$ due for your bill around 20 days ahead of the due date to the energy company. You do have an option to extend that 7 days each time, side note. My assumption is this gives them the opportunity to invest people's money into something, before anything is due. Secondly, we are no longer saving any "real" money. In recent time, the amount of solar we are allocated has shrunk significantly, and, you only save 10% on the solar portion of your bill. Our recent bill total was $274 (from RI Energy) and we saved just over $6. It came to about a 2.2% total savings. Obviously, they have to make money to be in business. So, I guess it's really about your desire to use solar, and how/why.

I echo the comments about this company being a scam. They double-billed me for a month of service,…read moreand take no responsibility and won't refund. The contract terms are totally one-sided: the customer has no rights. I want to close my account and they're saying it takes 90 days. Absurd. The savings were negligible -- an average of $4/month over 8 years of service -- no value add. And buying from them didn't even generate more clean energy. The wind and solar farms generate regardless and dump their power into the grid along with coal and nuclear. So I can't say my home ran on clean power. All I can say is a middle man made a markup on some renewal energy certificates which are probably meaningless. And double-billed me and made it really tough to cancel. Stay far away from this scam.

Good company to do business with Location is excellent…read more Easy access to all highways A professional technology company

I had a contract with them 2 years back and renewed this year with them…read more They usually monitor oil levels and top up when it reaches 50% level. This time, I noticed that they had not refilled even when my level was below 25%. Today I had to call them to remind them! I am critically low today and looks almost certain won't last tomorrow. I have turned down heat to 40 degrees so I can try to not freeze until next delivery! I am in coatesville area.

Trash service all around. I pay a lot of money for service contracts and when something breaks…read moreinstead of coming out in a timely way as promised, they delay the repair. Not worth the money or aggravation. I would give negative stars if possible.

Absolutely horrible. Only getting 1 Star because Yelp doesn't offer a negative stars rating…read more We had just moved into Philly, had gas turned on after moving in when old account was turned off. Guy came (really nice), but the hot water didn't work after he left and customer service (a joke that I have to say this in my review-because this was far from customer service) said that I need to hire someone outside to look at what is going on. Absolute BS....their tech didn't properly finish the job and PGW will not stand behind their work or their techs and they get away with it because they are the only game in town. Philadelphia needs to do better and get rid of PGW as their only choice or demand better customer service for their residents.

I wish I could give 0 stars. Philadelphia Gas Company is stealing money from customers account…read more They double charged me & felt that it wasn't their responsibility to notify customers. If I file a complaint with the bank, I would be charged $20.00. I asked to speak to a supervisor & was told there was no way to reach the supervisor. I was told it would take 6 weeks to get a refund, eventhough it only took 5 seconds to steal my money. I want a refund, ASAP!!! I have other bills to pay.

I wish there was a zero star. The sales person came to inspect before filling the tanks and advised…read moreme to replace the piers. Charged me $75 for no reason and asked for $1300 to replace the pier. Suburban came and filled the tank and the tank didn't need any change.

We've been leasing a 500 gallon propane tank for years. Along with the lease came the Higher…read morepropane costs. Long story short...we finally were able to Purchase the tank from our propane company. Sharp energy was referred to me by a couple of friends. So I gave them a call. I had the pleasure of meeting Richard S. who came out to assess the tank and send us a quote. During his assessment he discovered the tank did not meet industry standards. Fortunately I did not purchase the tank at that point and was able to get the problem solved before I "Bought it" as part of the purchase. Our propane company came out quickly to resolve the issue. A recheck by Sharp found it was still not correct, again our company came out to address it again and again it failed. Richard sent a Sharp tech out who identified a bad grounding site, cleaned it up, retested and this time passed in flying colors! If Sharp is willing to do this before I'm a customer? I can't wait to be one!!! The cost savings is almost staggering between what we were paying vs Sharps pricing. I've got nothing bad to say about our current propane company, they've always been responsive and friendly, but it's nice to know Sharp Energy is too at a lot less money!