1. Summit Pacific Medical Center

    1. Summit Pacific Medical Center

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    Elma, WA

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    Summit Pacific Medical Center

    2.4 (91 reviews)
    Open Open 24 hours

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    Sara A.

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    2 years ago

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    Sara A.

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    1 year ago

    very long wait times in the ER I got there and no one else was there so it was not busy and I still had to waits hours.

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    Sara A.

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    3 years ago

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    Sara A.

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    4 years ago

    Rude staff over the phone. Passed me from one person to another for an hour. Must be too busy in smoke breaks.

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    Maddie W.

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    4 years ago

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    4 years ago

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    5 years ago

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    2 years ago

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    4 years ago

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    Bonnie M.

    Thank you for your feedback.

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    4 years ago

    Absolutely professional and caring. Highly recommend Summit Pacific and all the staff.

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    6 years ago

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    Thank you for your feedback, Lillie!

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    7 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    Bonnie M.

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    5 years ago

    Dr Justin Taylor is very good doctor and gets the root cause of issues. Great personality and compassion!

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    Page 1 of 3

    Ask the Community - Summit Pacific Medical Center

    Review Highlights - Summit Pacific Medical Center

    Clean, not crowded and quick.

    Mentioned in 2 reviews

    Read more highlights

    Harbor Regional Health Community Hospital

    Harbor Regional Health Community Hospital

    1.8(86 reviews)
    21.5 mi

    The ER process started out good. 2 hours to get signed in, an x-ray and an ultrasound. But then…read moreeverything just stopped. Waited 4 hours for results...nothing. Went home and called back in the morning. The x-ray results were in but the ultrasound test results for a blood clot still not completed. That is terrible patient service especially for something serious like a blood clot.

    I took my mother to this establishment, I hesitate to call it a hospital, in June on the advice of…read morea video call from a triage nurse. When we got there, no triage was performed at any time during our visit, two different people took insurance information which was never billed to the insurance. Wrong codes as we find out in August. The worst part about it the triage nurse was a total disaster. He should not even be in the medical field. He was rude condescending. After four hours of waiting, never been triage and complaining several times. I did talk to the charge nurse and my mom was seen by the Doctor Who was very professional. Even the staff upfront at the desk, was concerned about the triage process that evening Before we arrive there we also talked to my mother's oncologist and he said we needed to be seen immediately immediately go to the emergency room. Again, there was no triage perform. She was never seen by anybody prior to seeing the doctor, even though other people were seen by triage nurses. Since it is the only hospital in the area, you don't have any choice, but if there was another hospital there, this one would be out of business.

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    Harbor Regional Health Community Hospital
    Harbor Regional Health Community Hospital - Wrong knee

    Wrong knee

    Harbor Regional Health Community Hospital

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    Providence St. Peter Hospital - More blood.

    Providence St. Peter Hospital

    2.2(208 reviews)
    25.9 mi

    Out on my daily 3 mile run at a new location I decided to finish the last 1/2 mile in a "sprint"…read more About a quarter mile later I tripped on a patch of exposed large tree roots and fell forward onto several random protruding roots. I spent a week in patient while they ran comprehensive batteries of X-Rays, CT's, and various MRI's. They imaged every affected body part in every image spectrum possible. I was very impressed by the professionalism and compassion of every single staff person I interacted with. Being in my late 60's and very independent I was not accustomed to this level of care. From the talented physicians, to the nurses, and all the other staff, I was always comforted they had my best interest in mind, even if I did not always agree with them. Once all testing was done and they could make a detailed report, I was released with much better news than expected. I was able to immediately download every test from their patient portal. This is especially helpful for my provider at the VA to review, so we can now discuss a plan moving forward. I was pleasantly surprised by the quality fresh meals, which were brought to the room still very warm. The best review I can give is to declare that I will always go to Providence in any future emergency issues. Hopefully I'll never be back, but if I do return, I know that I'll be in good hands. I highly recommend this hospital.

    Severe communication breakdown and lack of empathy for a critical care family…read more ​Our family's experience with Providence St. Peter Hospital has been deeply distressing during an already terrifying time. My 83-year-old grandmother was recently T-boned in a severe car accident, suffering eight broken bones, and was only just moved out of critical care. ​She managed to call me from her room, but the phone was disconnected. When I immediately called back to reconnect with her, I faced an absolute wall of bureaucratic incompetence and zero empathy. First, the staff claimed they had no idea who I was talking about. Once they finally recognized her name, they flatly refused to transfer me to her room or provide any explanation as to why. ​To prevent a family member from speaking to an elderly, severely injured patient who just initiated contact is completely unacceptable. The extreme lack of coordination between units and the rigid, unhelpful attitude of the staff turned a medical crisis into an agonizing, aggravating ordeal. St. Peter's leadership seriously needs to address how their staff handles communication with worried families. Frontline staff need training on basic empathy and how to properly locate transferred patients instead of just shutting families out.

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    Providence St. Peter Hospital - Tick Tock tick tock...

    Tick Tock tick tock...

    Providence St. Peter Hospital - Blood on the wall.

    Blood on the wall.

    Providence St. Peter Hospital - Some blood on the floor.

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    Some blood on the floor.

    Providence Centralia Hospital - Main entrance

    Providence Centralia Hospital

    2.1(70 reviews)
    28.0 mi

    The check-in receptionist was on the phone when my husband and I arrived in a panic due to a bee…read moresting allergic reaction. She completely ignored us, not even looking up. My husband went in the back himself to grab help. The nurse was quick to defend the receptionist stating that we were not being ignored and that I am standing and breathing I'm fine. A theral exam was not done but in my chart notes it said it was. I was given medications and shortly after sent back to the waiting room to be monitored. Who in the waiting list room is monitoring me? Other patients?

    If I could give less than 1 star, I would place this hospital in the negative by far…read more I have 2 experiences about which I wish to warn others, the first being the care of an elderly friend who has diabetes. I brought her to the emergency room at this hospital because she had a HOLE in her toe and could not feel it! She had an odor of rotting flesh about her (sorry to be graphic) so I knew this was quite serious. I could see the bone of her toe and noticed several small, white particles around the hole - which turned out to be bone fragments. A young - doctor? - briefly came in to examine my friend, sent a prescription off to the pharmacy and sent her on her way home. The young lady said this infection had not reached the bone, so she could go on home and follow up with her foot doctor. 2 days later, I went with my friend to her foot doctor who immediately told me to take her to St Pete's in Olympia and that there was NO WAY her toe could NOT have been infected to the bone at the time we had gone to the hospital because it could not have progressed so severely in the 2 days between the hospital visit and seeing him. St Pete's immediately hospitalized my friend and had to amputate her big toe. Centralia ought to be sued for such poor health service! But that is up to my friend. I have informed her I am willing to be a witness, should she decide to move forward. The second incident involves my husband who had a stroke, which brought us to the hospital. My preference would have been to go directly to St Pete's, but as I myself had recently had 2 back surgeries, I was unable to drive. Not realizing what my husband was experiencing was a stroke, he drove the two of us to the hospital himself! Thankfully, we weren't far from the hospital and God was watching out for us! But... ok, at the hospital... the young man who was typing up my husband's symptoms and conveying them to the nurse could NOT get anything right. He would tell the nurse three symptoms my husband was experiencing had stopped... when we had said nothing of the sort. He couldn't tell the nurse the correct blood pressure reading, he said my husband lost vision in his left eye, but it had since returned - which was inaccurate!, he told the nurse my husband was not experiencing any numbness - when his whole left arm was numb.....I mean, what? Was it this guy's first day?? And we were supposed to trust he typed in the correct information??? It was truly a mess that we constantly had to interrupt and correct! Thankfully, the nurse put in a transfer to St Pete's; otherwise I would have asked for that myself. Please be cautious and go straight to St Peter's. It is not worth the risk to go to Centralia hospital. Very lousy, disappointing treatment from a place you would hope you could trust in a crisis.

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    Providence Centralia Hospital
    Providence Centralia Hospital
    Providence Centralia Hospital - This is the imaging reception booth

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    This is the imaging reception booth

    Mason Health - Mason General Hospital and Mason Clinic

    Mason Health

    2.1(59 reviews)
    20.0 mi

    For several years, I have been delighted with Mason Clinic and every person on its staff. My…read morerecent and terrible experience is the exception. I am a fit and trim male, 71 years old. Just over a month ago, there was sudden appearance of a painful lump just under the nipple in my right breast. It was causing visible projection of the nipple area (creating a very unwanted feminine appearance even under clothing) and made even turning over in bed difficult. Rather than waiting for an appointment, I went into Mason's walk-in clinic for immediate attention. Knowing cancer was a possible cause, I hoped for immediate needle biopsy, but procedures required interim diagnostic steps (mammography and ultrasound) which ended up consuming most of a month before the cancer scare was eliminated. Anticipating that result (and in extreme anxious to address what I correctly guessed would prove to be plain gynecomastia), I had in advance asked Dr. Soha to be poised, once that result came in, to rapidly address the gynecomastia issue (I loathe each and every day of living with this condition). I was expecting: (a) referral for surgical removal of the mass; and (b) a lab order for hormonal testing, given the absolute fact that my condition is likely caused by a hormonal imbalance. Just as soon as the result was posted (last Friday), I again messaged Dr. Soha, reminding of my request for rapid action. He ignored me. I called staff and they messaged him, relaying my request for attention. Notwithstanding repeated requests, he continued to ignore until, in a message last Tuesday, I complained, saying that it felt like he was deliberately ignoring me. He replied the next morning, condescendingly claiming otherwise, telling me a whole series of things he knows I already know, and still failed to take any action. He said he'd "be happy" to send the referral for possible surgery (why did he not just do it?), but outright refused to make the lab order. His claimed basis is that the finding of no cancer makes such testing unnecessary -- notwithstanding that, in fact, hormonal imbalance is specifically indicated as the likely cause of such late-onset benign gynecomastia as I've encountered. I replied back to Soha requesting, yes, by all means, please proceed with the surgical referral (just as I'd already repeatedly requested). He did not reply, and instead had his assistant call me to setup an appointment for over one month from now. So far as I can determine, it appears Soha is determined to delay any further action until after that appointment -- if he'll even grant it then. I feel like he is being purposely obstructive and dilatory. I can only speculate that perhaps he is offended when a patient seeks to aggressively manage his own care, but I've had it with Soha. Both my wife (who has likewise had unhappy experiences with Soha) and I have sought assignment to a different physician. We prior had a physician and PA at Mason who we very much liked. Any issue like this with either of them would have been unthinkable.

    I've been to this hospital twice and both times felt my family received a high level of care…read more My family member was having a health scare last night and we rushed them to the emergency room here at Mason General. From the time we arrived until the time we left, I felt like we received a high level of care from professionals who were great to us. Everyone from the nurses, to the technical professionals who drew blood, operated the X-Ray and EKG machines to our doctor were excellent, caring and nice to us. I was extremely thankful for the level of care we received last night. I would like to specifically mention Dr. Ross who took great care of my family member and was excellent helping us through a difficult situation. I'd also really like to highlight our main nurse who was excellent and really helped us through this situation. My family member has notorious problems taking blood draws and our nurse nailed it on the first try perfectly, one of the most impressive things I've seen in a hospital. I'm sorry I didn't get his name but he was excellent. Thank you Mason General, we appreciate you very much.

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    Mason Health
    Mason Health - Room with a view

    Room with a view

    Mason Health - Breakfast

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    Breakfast

    Summit Pacific Medical Center - hospitals - Updated September 2026

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