Service is very bad!! Waited at the front for way too long before someone could help. They just didn't have enough people working and they're not very well organized.! I'm just saying! read more

Stopped in to have a bite to eat before the David Phelps concert at First Baptist Belton. It was not busy at all only two other patrons were there. My wife had the Turkey, Bacon club Small with bacon. She enjoyed it, just the right size for her no left overs. I had the Beef Bacon Smokecheesy, Medium. Again more ethan enough to eat. The chipotle map was a lot more spicy than I thought it would be so it took away from the taste of the sandwich. Had to wipe almost all of it off the sandwich so I could eat it. Realize for some people it will be okay but not for me. Large restaurant so It could hold a good crowd during the lunch rush i am sure. I will probably stop back at Schlotzsky's and try a different sandwich or at least without the chipotle mayo. read more

The best thing about Schlotzsky's is their bread....except when it isn't. We ordered two medium originals, two large drinks, and two bags of cracked pepper chips. The bread has to be a week old. It cracked when biting into it and was impossible to swallow. We ended up pulling the inside out and eating the sandwiches as salad. Paid 29.18 for 50 cents worth of sandwich and no receipt, so can't even claim rewards for the unjustified donation we made to this pit of a stop. Do yourself a favor a travel a little farther down the road to Buccee's. read more

The food was pretty good, I got the New Mexican turkey bacon and my husband, the original on jalapeño bread. The cashier was very unfriendly, ice machine out of ice but the restaurant was being cleaned by an older gentleman who was doing an excellent job!!!! He was cleaning every inch of the tables! Very clean restaurant! 4 stars for the unfriendly cashier. 10 stars for the man cleaning. read more

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Went there Sunday September 21 2025 The wait was really long they lost our order then re put it in Forgot part of my order then gave us our food The bread on my husband and my sandwich was so burned it ripped and cut the roof of my mouth and it's still healing from it the rest of this week It's been excruciating and we love Schlotzsky's but won't be returning to this one The week of healing from injuries isn't worth it read more

Good food great service pricey but delicious!! I would definitely go back! I give five stars! read more

We were the only customers in there and my mother ordered the fiesta Chicken and I ordered an Original. A girl who Inlater learned was named Kiki came up to our table didn't say a word and put a sandwich down in front of my mother. My mother asked "Is this the Fiesta Chicken?" She said "I don't know." Then she picked up the sandwich she put in front of my mother and said "This is the Original." My mother said "Oh, ok, I ordered the Fiesta Chicken is that it? " she asked in a nice way and just to be sure. Kiki replied "I don't know, I didn't make it. " To find out she was a manager was appalling! She seems like a hard workerd but NO Customer Service skills! We've been here before while traveling and never had issues. On another note, Christina up front was super nice and friendly. read more

We did a pickup order. The food was good for what we got! They forgot 3 items we had ordered and we didn't know till we got home. It was a large order for a family of 6. We called and they apologized for the mix up and gave us credit for what was missing. I will still recommend them. We had sandwiches, pizza's, and salads. read more

We have been here a handful of times and have overall enjoyed our visits. There is a goods selection of Gluten Free options which gets brownie points for me. The first time I came I had a sandwich on GF bread and it was great. The past handful of times it was out of stock so I opted for the Gluten Free flatbreads which are definitely not as good as other GF pizza dough options but it's also not the worst. The last time the sauce was still could and the dough was not fully baked. My husband has enjoyed the salads and really loves the airy texture of the bread for sandwiches. The building is pretty run down from the outside and the restrooms are not particularly clean. However the dining area has plenty of seating and is very comfortable. I would give 3 starts but the manager and staff are so kind so it makes the experience even better so it's bumped to a 4 star rating. read more

Schlotzsky's - Fiesta Chicken Flatbread - Delis Near Me - Belton, Texas

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I had an online order that totaled over $104 to be delivered. We couldn't go in person because we're watching grandkids. When the order got here, it was missing a salad. When I called, they said my options were come pick it up or the person who wanted the salad eats nothing. But hey, we'll get a refund on the salad. This despite a $3.99 dispatch fee, a $7.99 dispatch fee (why two?!), a $2.40 service fee, and an $11.98 tip. And they would only refund the salad, not all the fees I paid to get the wrong order. I'm done with this Schlotzky's. read more

Schlotzsky's - Proof of purchase. - Delis Near Me - Belton, Texas

We go here pretty often. The food and service are usually really good. Today not so much. Not sure if they were just short staffed or not. Took longer than usual to place the order at the Drive Thru. Didn't take very long to get our food though. I ordered an Original Deluxe but must have received someone else's sandwich. When I started eating my sandwich, the portion of meat seemed a lot smaller than previous orders plus not a single speck of olive to be found either. Bread was stale also. Hopefully next time will be better. If so I'll add another star. read more

Schlotzsky's - Delis Near Me - Belton, Texas

Order was prepared wrong. I had to go to the back to get waited on. The manager who took my order did not give me my chips or drink. I had to find an employee to retrieve these for me. There are too many othernearby choices that you don't need to stop at this location. read more

While the sandwich and calzone were absolutely delicious and we were given plenty of napkins, it was disappointing to find no fork to eat the side cesar salad with after going through their drive-thru. Thankfully, there was a spare single-use fork in our glove compartment. Who doesn't love the good ol' keeper of many things glove compartment? I highly recommend making sure needed utensils are present before driving off! I also recommend keeping spares in your glove compartment, you will be so relieved you did. read more

The food is consistently good. The service is hit or miss and here, it's a miss. The girl taking my order was not amused or helpful. She didn't like answering questions about the menu. It was beneath her. One other thing. She didn't wear gloves once and it didn't look sanitary. Your not required to wear a mask but they are blocking off tables. read more

Friday night around 8:30 pm. The male cashier had a bad cough but was friendly. The cashier was also emptying trash throughout our visit. The food was delivered fast by a friendly staff member who was working in the kitchen in street clothes. We both had the Chx Fiesta Sandwich which was extremely good. read more

Schlotzsky's - Chicken Fiesta Sandwich - Delis Near Me - Belton, Texas

My kids and I love this place. Although it is a little pricey, they have several healthy options. The servers have always been friendly and greeted me with a smile. However, I am not sure why the food always takes about 10 minutes to make. I do believe it might be my flatbread that has all the veggies on it. Nonetheless, the food is worth the wait, especially When you know you will get fresh ingredients. read more

Schlotzsky's - Outside - Delis Near Me - Belton, Texas

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Visited here as a door dash pick up. Staff was friendly and order was ready quickly. I haven't been to a Schlotzsky's in ages! I've forgotten how yummy their sandwiches are, definitely will be back for my own order. read more

Thanks to the team at Schlotzky's in Belton! The line was around the building. They still smiled and provided great customer service. The first thing she did was apologize for the long wait and asked us to give her a minute before she took our order because they are slammed. That automatically let us know we were acknowledged and we were happy to wait for her to catch up. Then at the pick up window still smiling even joking with us. We knew they would be busy. They always are at lunchtime. But today was extremely busy because a tornado caused several restaurants in the area to be closed due to power outages and debris in the road. But they handled it like pros! read more

So be warned this the sandwich Belton Schlotzsky's is serving for small original look closely 1 slice meats so thin almost invisible and look closely around all the mustard might see scant amount of cheddar and if there mozzarella cheese melted missed it all this for $6.29. The young man attempting to help and the other young lady super sweet and professional but the extremely young Caucasian dark haired lady who extremely rudely said you get crackers with soup not garlic bread which I've always been able to order them slammed window in my face karma is a bitch . Take your business elsewhere ! read more

Schlotzsky's - Supposed to be small original sandwich fl - Delis Near Me - Belton, Texas

My wife and I went to Schlotzsky's in Belton. As we drove up to the drive-through, we noticed that there were no customers inside or in front of us at the drive-through. When we pulled up to the drive-through, someone came on and told us to wait. We were about to drive off after 5 minutes of waiting when the person came on the speaker. We ordered two sandwiches and two bags of chips. The employee on the speaker repeated the order back to us perfectly. We pulled around to the window still confused why we had to wait to order. A different person came to the window, repeated our order exactly, and then gave us our food. We paid $23 and drove away. When we got home, we found one sandwich made correctly and the other was not even close. So - three people at least working there, no other customers, the order repeated back to us twice - and the incorrect order delivered. This place has a very real people problem. It seems that they can repeat your order but not check your food to ensure it is correctly made, so what is the point of repeating your order if they don't validate it? We will not go back to this Schlotzskyi's. read more

The cashier couldnt figure out how to work the register. Rang us up twice, reversing each one. Finally got manager to ring up. Then order was wrong. I asked for turkey and got salami. Got correct order and was the smallest amount of meat ever. I eat at Schlotskys alot and this was a sad sandwich. Not a word of explanation on the register issue or apology in incorrect order. Wont be back to this location read more

Our sandwiches were delicious! Fresh veggies, great bread, ham,and cheese. The service was superior! Everyone was super friendly! And every thing was super clean. Been back already! read more

Terrible experience. Out of baked potato soup, no pastrami, broccoli cheese soup was cold, and no breadsticks with the soup, just stale crackers. read more

Out of olives, tomatoes, soft drinks and ice, oh my!!! That's a lot of things to run out of. In typical Schlotzsky's fashion, the place was still busy. Still ordered our usual Turkey Original and Ham Original. read more

Wow. I have never been to a Schlotzky's so poorly managed. Been here a couple of times before & it was ok. But tonight? Wow. Sign on the door says no avocados; ok, no problem. Then the cashier informs us they are also out of chicken, mushrooms & all meats except turkey & ham. Ok. We order. Hubby orders a small sandwich combo, then decides to upgrade to a medium. Cashier doesn't touch the screen but says 'ok', so hubby repeats MEDIUM. He again says 'ok' but lo & behold a small is what we get ‍ Go to get our drinks. NO ICE! Are you kidding me?!? So they do have some for DT but not enough to share with dining rooms guests. Wow. Ok. Then the 2 trash cans by the doors are covered with signs saying to use another trash can. Wow. Just wow all around. Such poor management. read more

Change your descriptions on your menu and your delivery apps. Turkey cobb: You don't have blue cheese dressing or croutons!

I love Schlotzsky's pizza. Although it looks a little rough on the outside it is very clean and bright on the inside. As my nana said "it's not the outside but it's the inside that makes people great" basically It's really clean and food is good read more

My experience was nothing like the bad reviews. Service was prompt and friendly snd food was delicious. I live out of state so any time I visit Texas I try to have a Schlotzsky's. Love them. Wasn't disappointed read more

Trash over flowing staff standing around being loud and rude. Floors littered with trash . Only 4 patrons in store at moment been the same 4 patrons 4 about 15 mins so it's not busy trash could be tended too read more

Schlotzsky's - Trash overflowing both trash cans - Delis Near Me - Belton, Texas

Owner to cheap to buy avocados. HEB down the road has plenty. Sign on door says there is a shortage. Not true!!!

Much improved..... great sandwiches, chips,etc and service.... Can't go wrong with the original, chips, and a cold drink. read more

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I'm done with this Schlotzsky's they consistently give you the wrong food and are extremely slow!!! I could deal with the wait if I got what I ordered but I never do!!! read more

I went to Schlotzsky's on Monday, 8/16/2021. I walked into the store & found no one at the counter. I waited a few minutes & no one came to serve me. I could hear voices so I walked around the restaurant so I could see back into the kitchen area - at that point my lack of service & attention completely changed. A very nice lady named Keana saw me, immediately turned towards me with a smile and came walking towards me to greet me. Her Customer Service skills were fantastic. She apologized for my wait, shared they were short of staff at that time and did everything to make my order and experience at Schlotzky's the best it could be! My experience there was GREAT thanks to Keana! read more

I love this chain. Restaurant was clean and the staff was friendly. Food arrived perfect and the freshness was spot on. This place gets busy but orders are not delayed. I ate here a couple times over a week of training and was not let down either time. Worth the stop if you are in the area. read more

Outstanding every time. Fresh. Super bread. Great choices. Close. Clean. Friendly. Great value. Good menu. Always good!!

Horrible!! My first time ever going to Schlotzsky's and it'll be my last. They got the order wrong and then came back to tell us we were mistaken. Horrible customer service and horrible food. They basically through the sandwiches together. read more

This is a terrible restaurant. I have always loved this sandwich but I ordered an original and got home with a pastrami sandwich. I will never return. read more

Bad night! No ham at 8:00 but no one told us until we started asking about our sandwiches after 20 minutes of waiting. And then she was pissed we had trouble deciding what other kind of sandwich to order. Poorly managed read more

This place doesn't even deserve one star! 35 minutes to get one sandwich in the drive through. Plus they were out of several different ingredients. This place is for sure a waste of time read more

Not nearly as good as any other Schlotzsky's. My primary complaint is the slow and unhelpful employees. I've been here four times, and the service is not getting any better. Tables are usually dirty, but instead of hopping up to clean them, the waitstaff would rather chat among themselves behind the counter and watch me wipe off my own table. The food seems a little "thrown together", and my sandwich has always had way too much of "this", and too little of "that". Last week it had too much mayo. Today it was soaked in mustard. I hope that no one will make a bad assessment of Schlotzsky's based on their poor experience at this one. read more