Our experience with this funeral home was extremely disappointing during one of the most difficult…read moretimes our family has ever faced. We informed Funeral Director Alicia Jacklin multiple times about incorrect information on both the obituary and the death certificate. Despite these notifications, the death certificate was still submitted with errors and missing information. We were also told that we would be contacted when the death certificate arrived, but no one ever reached out. After waiting several days, we called and were met with the dismissive response, "We already gave it to you," when in fact what we had received was only the cremation permit. Throughout the process, whenever we called with questions or concerns, we were repeatedly told, "I'll get back to you; we're busy helping other families." We understand that every family deserves attention and care, but that should not be used as a reason to neglect existing clients or fail to follow through on commitments. Losing a loved one is one of the hardest experiences a family can endure. The lack of attention to detail, poor communication, and apparent indifference we encountered only added to our stress and grief. This was once a place where families felt cared for and treated like family themselves. Unfortunately, that was not our experience. We felt as though the focus was always on the next person walking through the door rather than on providing the support and service we were promised. Based on our experience, we would not use or recommend this funeral home in the future.

It's all about the money at Orland Funeral, owned by Dignity Memorial. The services and "family"…read morefeeling changed drastically when bought out by Dignity. They even go so far as to charge $600 "cleaning fee" for the use of the kitchen, lounge area. I've arranged and paid for services here under the Zimmerman and Sandeman ownership previously, the latest in 1998 for my mother's services, and it was a much better, warmer experience than when I had to arrange for my wife's services in 2017. I've instructed my children that, for my services, hopefully a long time off, to look into Modell Funeral in Homer Glen, family owned & operated for over 60 years. Enough said!

Aurora was fabulous in helping us pre-arrange our cemetery plots. She was very informative and…read moreanswered all of our questions. This cemetery is beautiful and has statues in some areas that are very nice and also has a pond with fountains. I am so happy with my decision on Good Shepherd Cemetery.

Must be my period for ghoulish reviews, but we had reason to be out here at Good Shepherd Cemetery…read moreand were very impressed. Good Shepherd is a relatively new Catholic cemetery...about 12 years old...and one of dozens located in the greater Chicago Archdiocese. When your family has need for these services, Good Shepherd is a wonderful place to utilize. They have arrangements for in-ground burial in select gravesites (with lawn level markers or upright monuments), or above-ground accommodations in their garden mausoleum crypts (which come in singles and doubles). The grounds are spectacular and very welcoming for visiting your loved ones. Good Shepherd, like the other Catholic cemeteries, also provides packages so you can have everything prepared for the future...this takes a lot of the pressure off those you leave behind. Any way you handle your affairs, Good Shepherd can work with you on all the arrangements, either before you need them or at the time of need. We were very impressed with the grounds, options, and the staff in the office.

Hickey's Memorial Chapel in Midlothian performed an excellent service for my sister-in-law…read more I would recommend Hickey's services to any family who wants and expect the professionalism for their loved ones.

From the owner: When planning a funeral at time of need or in advance, you can trust the funeral directors at…read moreHickey Memorial Chapels to help you celebrate your loved one's life. Our family has experience planning a variety of funeral services and can assist your family in honoring your loved one no matter your personal preference, budget, culture, or religion. We pride ourselves on serving the Midlothian, New Lenox, Blue Island, and surrounding communities with compassion, dignity, and respect.

Mark at Colonial handled both my dad's funeral and my brother-in-law's arrangements. I cannot say…read moreenough to thank him. Mark goes above and beyond and truly cares. I have a special needs nephew who we worried about when his dad passed. Do you know Mark called to ask how he was doing? Mark also helped on his day off with my brother-in-law's service even though we weren't able to have a full funeral. I'm so so grateful for Mark and Colonial. God bless him.

I speak for myself and I am sure the Vloedman family that Ed and his caregivers at Colonial Chapel…read moreare absolutely amazing. My family has had many loved ones here for services and each time was perfect. They truly care about the deceased and their families and friends. They do such a great job recreating the deceased to what you remember them when they were with us. When you are in need of a funeral family who goes out of their way with love, peace, and support I recommend Colonial Chapel, and Eddie Damstra.

The employees/owners were very understanding and helpful with all the arrangements that needed to…read morebe done. Took the time to answer all our questions and made us feel that any issues that came up would be taken care of immediately. They checked up on our family throughout the time we were there. I would highly recommend them.

Lawn Funeral Home in Orland Park, Illinois, was absolutely first rate in every regard pertaining…read morethe recent passing of my wife's mother. Our primary contact was Madeline. She was kind and sensitive and very knowledgeable. Everyone associated with this place was fantastic- from the phone support to the staff on site. Don was very helpful to us the morning of the funeral. The facilities are clean and very tasteful. It is a comfortable atmosphere. We could not have had a better experience.

Everything was so beautiful and they were so accommodating and kind. I will highly recommend them…read morefor your loved ones.

Hickey in New Lenox was lovely ! I knew as soon as I walked in for the first time that this was…read morewhere I wanted to wake my mom! The staff Jack was so kind and thoughtfull and patient always make us feeling at ease! My mom was a100 years old and they made her look 75 it couldn't of been any more perfect ! Thank you Hickeys for making our day stresss free! I highly recommend you to all my friends!

Fantastic communication and service engraving my grandfather's burial grave stone!…read more Semper Fi!

Ashley is the best she really provided my family with a great experience especially considering the…read moretime that we are in with so many deaths. She literally delivered the best we could ever ask for