Mr Sweeney answered the phone and came to my house immediately when I heard a very loud noise in…read morethe bathtub when the washing machine was draining - I can only describe it as: "Glub, glub, glub." I was terrified by the thought that sewage would come pouring into the house. I know someone who had that happen and it was a nightmare. Mr. Sweeney had the most up to date equipment available. He ran a camera down through the toilet to see what was happening - and it was bad. The roots of a massive cherry tree had gone into the pipe and clogged it. When the backhoe started digging, they found a full septic tank the house was built in the 1950s. Unbelievable. It was just left there when the house was connected to the township sewer system. The full septic tank sat there for decades apparently. We had no idea when we bought this house 3 years ago - maybe the previous owner didn't know - or maybe they knew and did not disclose it. The sewer pipe zig zagged across the yard to avoid the septic tank! It's surprising this crazy mess lasted as long as it did. The tank was pumped out and broken into pieces. Mr. Sweeney did not increase the cost !! So now we have a proper sewer pipe to the township system - and the full septic tank is gone. I am so grateful to Mr. Sweeney, his son and his crew for helping us. And he is an incredibly nice guy! He briefed us every step of the way. Sweeney's Mechanical is absolutely the best !!

Easily the worst business I've dealt with while living in Bensalem these past six years. They…read morereplaced our garbage disposal and "fixed" our leaky shower. The shower is now worse than ever and the garbage disposal stopped working after less than 4 months. Even worse, in the last 8 days I've sent 3 texts, called 2 different numbers twice each, and left a total of 3 voicemails. I've not heard a word back from them. I'd highly recommend looking elsewhere.

TWO WORDS: STAY AWAY…read more I contacted IT Landis for service on our 20-month-old Lennox heat pump with an auxiliary propane furnace because they advertise themselves as a Premier Lennox Dealer. The system would not reach the thermostat setting of 69°F and was running 24/7 without heating the home. Visit #1: The technician suggested we run our ceiling fans in winter mode and that the outside temperature was very cold (NO FOOLING THAT'S ITS COLD OUT-IT'S CALLED WINTER). No diagnostics or meaningful troubleshooting were performed, and the problem was not resolved. Visit #2: Two days later the same technician returned. At 11:00 AM the thermostat was reading only 64°F despite being set to 69°F, yet he again stated there was nothing wrong with the system. We then contacted the service manager, Dominic. Unfortunately, the conversation was extremely unpleasant. He was dismissive, rude, arrogant and said he would "do us a favor" by sending another technician, even though these were paid service calls. Visit #3: I mentioned to the Tech that we could smell propane in the attic where the furnace is located. The technician responded that he works with gas and oil so often that he has "no sense of smell," and again concluded there was no issue. The following day our propane supplier delivered fuel and immediately identified a gas leak in the furnace gas line--in the same area the technician had reportedly checked. We had to hire a plumber to repair the leak at a cost of $475, which should never have occurred. Visit #4 I called IT Landis after the gas line repair that was caused by the first tech and this tech again stated that the house was warm. I attempted to explain that the outside temperature happened to be 68 degrees that day so the inside temp was reading 68 but the system still did not heat to the 69 degree set point on the thermostat Visit #5 and Resolution: After four visits from IT Landis with no solution, we contacted another HVAC company. Within 15 minutes, they identified the real issue: the trunk line supplying heat to the first floor had become disconnected/loose, meaning the system was heating the attic instead of the living space so the thermostat would never reach the 69 degree setpoint. The repair cost $520. In total, FOUR IT Landis "technicians" failed to diagnose OBVIOUS ISSUES, including a gas leak that was caused by them and a disconnected/loose trunk line. Between the poor diagnostics and extremely unprofessional customer service from management, this was the worst service experiences I have ever had. BTW, the arrogant service manager had the audacity to mail us an $800 bill...GOOD LUCK ATTEMPTING TO COLLECT ON THAT. We spoke to an attorney and was advised that we should file a lawsuit against IT Landis for creating a potential fire/explosion/carbon monoxide hazard that they caused with the leaking gas line, excessive propane usage due to the gas leak, and their inability to repair the trunk line issue thus causing the furnace to run 24/7 for over two weeks causing us to incur over $2100 in unnecessary propane bills. Based on our experience, I would strongly recommend looking elsewhere for HVAC service. DO NOT USE IT Landis

We're Gold Shield members and were disappointed with our recent service visit. A technician came to…read morecheck our dishwasher, was at the house for only a couple of minutes, and we were still charged the full diagnostic fee. I completely understand there are costs associated with travel and expertise, but I expected our membership to provide more value or some reduction in situations like this. As it stands, it's hard to see the benefit of being part of the program.

I've used Quality Degree twice this year - once to repair my broken heat on a Sunday and once to…read moreservice our AC and just make sure it was functioning properly. Their support staff was always friendly on the phone and would get me in touch with a tech the same day I called. On both occasions the technicians were professional, thorough, and explained things in an easy to understand manner. They explained all possible options, the future outlook for my unit, and never pressured me into buying anything extra.

Not recommended. They installed a new hot water heater three years ago and it failed. They came out…read moreto replace it under warranty but charged me $2400 in labor. I had to have them return and redo the installation. They had numerous excuses for the poor installation. Beyond the cost, the quality of the work performed falls short of professional standards. * Multiple press-fit connections combined with SharkBite connectors within an 18-inch span * A missing cover at the bottom of the heater where the burner is located * An expansion tank that is not level, despite manufacturer guidance that it should be mounted vertically These concerns raise serious questions about the workmanship and adherence to industry best practices.

My bathroom sink valves were corroded and welded, which prevented me from moving forward with…read morereplacing the vanity. I called Brett, and he saved the day. He was very knowledgeable, efficient, and honest. He not only fixed the issue, but he also generously checked on some other potential problem spots and gave me advice. I'd definitely recommend working with Brett.

On Monday afternoon, I noticed my 18yo gas hot water tank was leaking rather quickly, so I had to…read moreshut it off until it got fixed. I reached out to Brett on a recommendation from a friend. By 6pm that day, Brett had responded to my message, stopped by the house to confirm the tank was a goner, picked up a new tank and installed it with the hot water on its way back to normal. We were thrilled that it was a quick turnaround at such a good price.

Spray head broke off the faucet on my kitchen sink this morning. I called Kniese's first thing and…read morewas told that they were booked solid until next Wednesday (the day before Thanksgiving.) The person answering the phone was very understanding and we arranged an after hours emergency call for that same day. Imagine my surprise when I got a call at 10:00 AM informing me that the plumber was on his way. The plumber (Carter) arrived , evaluated the situation, and made the repair quickly, efficiently and cleanly. In fact, the repair was much less expensive than expected. Thanksgiving saved! We have used Kniese's in the past and have never had any issues with their work. I highly recommend this local family-owned business for all your plumbing needs.

Kniese's is a great plumber. They always come when they have been called, and they always take care…read moreof whatever concerns we have. There staff are kind and their prices are fair.

Hirschberg Mechanical replaced my water heater within 24 hours of my call! The service team was…read morepolite, courteous of my home and professional. They were knowledgable in describing the problem and showed us how to use the new unit properly. Appreciate the prompt professional service at a reasonable cos! I trust this team with all my home repair!

what a great company! Matt, Jack and Rob were professional and polite and their work is excellent…read more Shelly and Debra in the office listened to me and sent the "dream team" out at 8:00 AM to take care of my plumbing and HVAC needs. They explained everything to me and gave me a quote. They fixed another plumber's shoddy work (Ben Manis Plumbing-DO NOT USE HIM EVER!!!) and did not leave without completely checking both my plumbing and HVAC systems.They cleaned up after themselves and suggested that I get a contract (at a reasonable price!) for both systems for peace of mind which I did. THIS IS A GREAT COMPANY FROM TOP TO BOTTOM! I know I am in good hands now!

I woke up at 2:30 AM to the sound of water running through my pipes. My furnace had kicked out and…read morewasn't heating the water anymore. Not knowing what to do, I called the company office number to leave a voicemail so that first thing in the morning, someone would see it and hopefully be able to help. Five minutes later, at 2:35AM, the owner called me. After reassuring me that everything was okay, that this happens and how to turn the system off until he could get there, he said "I'll come right now if you want, but I recommend you go back to sleep for a couple hours and I'll be over around 5am once I know my trucks are moving for the day. That way if we need any parts I don't have on hand, the shops will be closer to opening." The owner came over when he said he would. I apologized to him that I called so late and woke him, that I didn't think anyone would hear the office line until the morning. He looked at me funny - "How could I let one of my customers go through a cold night without me being there for them? I believe in 24/7 service." This wasn't an employee showing up or answering the phone, this was the owner forwarding the office number to his cell phone and leaving it on loud every night JUST IN CASE someone needs help. The owner and this company knows its trade - he confidently and quickly diagnosed the problem, fixed it, and let me know how I could prevent it in the future. When I bought my house, the previous owners made one recommendation - Willow Grove Oil came highly recommended to them from the previous home owner, and they loved everything about the company and its owner. I better understand why after this experience and I will never switch oil companies. Looking forward to one day recommending this man and his company to the next person who buys my house.

Hans was excellent! We were not customers of Hans and he treated us like we have been for years…read more He was at the house in no time at all. He was able to get our heater running for us and made an extra trip back to fill our oil tank. Would recommend to anyone and use again

Barry replaced our well pump several years ago and did a wonderful job. He was very knowledgeable…read moreand a pleasure to work with. His nephew Ben is now running the business. I have called Ben for advice more than once and he has always been pleasant, knowledgeable, and generous with his time and contacts. Highly recommend.

Woke up and no water. Since we're in a drought, wasn't sure if that was the cause. Called Witzer…read moreWells and Ben said he'd be out by noon. He arrived and diagnosed that a new well pump was needed. Ours was very old, and he said he would try to install one either the next day or if not, then the following day. He said to check around 5:00 to make sure it wasn't a water issue caused by the drought, but we had decided we were going to go forward either way because ours was old and not operating at peak performance. He told us how we could hook up to our neighbors' water (with their permission) until we got it fixed. They came out the very next day and installed it. Very pleasant and personable.