They are all so nice and helpful. I had a return and the manger Anna was so accommodating even…read morethough i was over the return window.

for being at a such a expensive location, you would assume the customer service is top tier, but…read morethat couldn't be further from the truth. Every single time I've gone in there they never speak to me first I always have to go up to them. I bought my mom's Christmas and birthday gift from here because she likes the brand but if there is a way to do everything self service and not give them any commission I might as well because they don't help anyway. I've never seen a brand selling things on the higher end and care so little about their customer service. The managers are the same exact way, stuck up, allowing their associates to talk in a corner the entire time.

I have been going to VCG FOR THE LAST 18 years . Never had an issue , or problem. They always…read moreprovided me with excellent service. There are times they get extremely busy and the lines are long, but they will always try to accommodate you as best as they can . Patience is the key . I am sure they are days they under pressure or stress, but thankfully I haven't witness that. Keep up the good job!!!

Been coming here over 7 years and the service is still above par. They personalize and truly cater…read moreto their customers. Very helpful and thorough. But my experience just got better. There's a staffer, Patricia. They are no words for how detailed and meticulous she is. She followed up on all my orders and made sure they were full and complete. She made sure my vest came in and time and was done correctly, down to the accent in my last name! Wow. Thank you so much VCG for continue to provide us service with care and concern, special thanks to Patricia for all her hard work and dedication, I'm sure she takes her work home too. Truly exceptional. Thank you!

Well, I do realize there's a huge Nordstrom downtown and another one at old Orchard and Schaumburg…read more I absolutely love the one in Oakbrook Center. I've been coming here for several decades since they opened and I've always really enjoyed this place. It is unfortunate that the Nordstrom's had taken away the live piano player which I thought brought some really great ambience and differentiated them in the market. However, this Nordstrom is definitely well stocked all year-round and carries a heck of a lot more product than the Woodfield or the Skokie location. Also, what I love about Nordstrom even after all these years is that they are very well staffed. No matter where you go in the store there's always someone willing and ready to help. I think it also helps because the Nordstrom sales staff is in fact incentivized. Over the years, the store has also changed, especially with the offerings from the café coffee shop restaurant, etc. However, when they first opened, I was in my teens if not early 20s and that particular section of the store always had some of the best selection. As well as some of the best brands. I still love coming here to this day and it's also a better sales tax then Woodfield, the city or Skokie

What is going on. I'm from a Nordstroms family. I go in to get a nice shirt - No Bueno…read more Ten years ago I bought a Nordstroms travel shirt. It was one of the best shirts I ever owned, Wish I had bought five more. Today I wouldn't wear Any shirt I saw in the Whole Place. My Grandfather bought his suits here the would take me for a Guinness in the Pub. I emulate his style. After I went to Von Maur and found everything I needed in forty-five minutes. I don't know if the buyers have lost their minds? I want to look like a man and no I will not spend a Thousand Bucks on a pair of dress shoes. Get I together- this is Nordstroms. We as customers expect more.

If you shop at AJ Uniforms do not get your alteration work done there. I had my pants hem and…read morefirst they where too long and then too short. After two weeks the hem came out. The lady doing the work is not doing professional work. She is in the window looking at what the customers are doing but should be paying attention to her work.

I normally don't judge a person or place on word of mouth. That being said, my wife and I have…read moreshopped here from time to time in the past. Never have we had a problem. Wishing always to be and appear professional. I needed to buy 3 uniform shirts and 3 uniform pants and I added a knit cap to my order. I requested that my name and badge number be stitched on the back of the knit cap. All paid for in advance due to tailoring. Upon pick up, I was not satisfied with the embroidery on the knit cap. There was no spacing between my name and badge number. It was agreed, due to my dissatisfaction, that the stitching of my badge number would be removed and restitched with proper spacing. I agreed, problem solved. I would come back in two days for pickup. Well the next day I received a call from the store informing me that I would have to take the cap as is and that it looked fine to the person on the phone. I stated to the person on the phone. That I could not believe that after I had spent almost $400 dollars that this could be a problem. Not wishing to go back and forth with an employee I requested to speak with the manager. To my amazement the person on the phone informed me that she was Susan, the owner. "The cap looked good to her and that it was mine" being that I had paid for it. I never request another cap only to have my name and number properly spaced. I will never shop here again. For those who have had a bad experience here, now you know why. Poor management and lack of respect for the customer coming from the top. Thank you Susan for your poor customer service. I will never beg someone to take my money.

They are very consistently unhelpful and do not follow corporate policy per corporate.read more

Many visits here, but my first review. I don't think I've ever bought something here. I always try…read morethough. The store is small (mall store), and their men's section is tiny. It seems like they never rotate their stock.

UNLESS YOU ARE PETITE or Plus AND HAVE NO TAILOR/dry cleaner no reason to 3 star!!!…read more GM Leslie and Assistant Manager Leslie are Rocket to the Moon!!!! Me (tailored) in Talbots Still fit into my Glenbard East High School clothes I am teeny tiny 00P

Thank you Pam at the Oak Brook Mall Talbots for saving the day!! I needed an outfit for an outdoor…read moreJune wedding, on a farm, in a barn....that was happening in less than 24 hours!! And none of my clothes fit!! Other shops in Oak Brook mall didn't carry my size (12-14) but Talbots offered nearly all their options in my size!! Pam even brought over matching scarves for me to try. The $60 scarves were too steep for my budget, but I found a skirt, cardigan, and pair of trousers that worked. Thank you, Pam!!

Go here! If you want some CFD swag or just a souvenir for someone from Chicago this is your place…read more Large selection Family Run Business Awesome Staff. Street parking available. TShirts priced about same at the stations. When I asked one of the local Fire Chiefs where to go, this is the first place that came out of his mouth and "said you won't be sorry" They take cash and charge.

Why am I only the 2nd person reviewing this WONDERFUL store???…read moreI have ordered her plenty of times. The owner of the shop, Dina is the nicest person. Calls to follow up w/complicated orders (in this case, mine. Completely my fault) Great quality. Fast shipping I was joking with her she should open a store on the Northside. I will forever be a loyal customer. SUPPORT FAMILY OWNED BUSINESSES!

North riverside.....I've tried time and time again and those girls in there need help with customer…read moreservice as in being friendly and welcoming, they get the returns done fast the store looks great. It's just their unwelcoming attitude. You feel like you're bothering them.

I really like Torrid, they have a variety of clothing for all ages. The sales are good, especially…read moreon the Torrid App.