Opened a credit card in my name without my consent for an AC unit I did not buy as part of a pre…read moreapproval for a potential AC sale. It's been two days and MyBuddy still hasn't rectified my issue. Additionally, the technician said he'd send a manager out but actually sent a salesperson who was extremely pushy and got upset when we said we wanted to think about the big purchase more.

Jared Boone is very knowledgeable, highly efficient, & the most competent plumber we have ever had…read morethe pleasure of working with. He & his assistant Scott resolved water pressure issues for us which would have eventually weakened & broken the remaining thousands of dollars worth of plumbing fixtures we recently installed in our home. We couldn't be more grateful! Also, we highly recommend their annual service membership which covers yearly servicing of heating, water heater, HVAC, AC, & an electrical & plumbing systems check.

In 2024, Nearby Plumbing visited our home to answer questions, inspect, and provide a free estimate…read morefor several issues related to our new home's plumbing, gas line, and sewage ejector pump. Different plumbers were used during our home build, and unfortunately, those other plumbers took costly shortcuts on our home. We had something come up, which required postponing the work for about a year, but Nearby Plumbing happily returned and provided updated estimates, answered more of our questions and again didn't charge us a penny. We scheduled the work and Nearby Plumbing helped us fix a gas line that was leaking in a few locations inside of our mechanical room, added a missing service valve to our sewage ejector pump and also upgraded the pump to include a grinder (reducing chances of a clog and sewage backup), added a wifi monitoring alarm to the ejector pump (to alert us in case the pump ever fails), and added a hose spigot to our mechanical room to make filling up emergency water storage easier. Nearby Plumbing was great to work with. I appreciated their patience with scheduling the work on our timeline, the way they listened to our questions and concerns, and their solutions to correct the issues that our builder and original home-build contractors left us with. My wife and I have learned that finding contractors who are honest, good at what they do, and who treat your home as if it were their home is less common these days. I'm glad we found Nearby Plumbing. They are our new go-to plumbers! :-)

When our water heater failed I called Nearby Plumbing first thing in the morning. Kris and John…read morewere at my home later that day and completed the replacement of our water heater in just two hours that afternoon. They were professional and efficient. Be sure to request that their four-legged assistants join them! Highly recommended!

Keemer Plumbing was so great. We had to repipe our condo and also get new tubs installed and they…read moredid a great job for the entire project. Jeremy came out to review and provide the estimate and was very knowledgeable. I worked with Julio for coordinating the arrival times and detailed of what to expect and he was also very accommodating. Tony helped answer questions on the first day of the job and was fantastic and very communicative. I also worked with Trisha at the end for payment and she was extremely nice and helpful. I definitely recommend these guys to anyone for their plumbing needs!

Unsolicited review here. FANTASTIC experience with Keemer Plumbing. We've always used a bigger…read morenamed plumber in the SLC area (of course WAY more $$) and I'm not going back after having Keemer install our shower pan/valves/walls. The 3 installers that came out were so friendly, and explained the entire process. They were professional and were accommodating to our request to wear masks. The work was preformed quickly and 100% to our liking. Prior to the the work, the owner Patrick came out to provide a quote - he's very down to earth and transparent. No fluff salesmen pushy talk! Additionally, communication is very quick and they answer our emails/calls quickly. Over-all we couldn't be more happy. Use this company - you won't be disappointed. :)

James has been our regular service tech and he's great! Excellent service. Used these guys for…read moreseveral years and they always solve the issue quickly and affordable.

Have used for years. Worked with Steve. Very professional…read moreexplains what is necessary. Efficient.

I'm updating my review from earlier this month with new information. After expressing my feeling…read morethat I felt I might have been overcharged, Vijay, the owner, called me to discuss my concerns and try to make it right. He explained to me that the brand of water heater I purchased (Bradford White) was a top-of-the line product that is, indeed, more expensive than the models that my neighbors had purchased (Rheem for example). I did a little research on my own and saw that the prices seemed comparable, but I understand that prices vary. Vijay sent me a gift certificate in the mail for future work, which I do plan on using and giving these guys another try. I really appreciate the effort that Vijay went to and want to see what my next experience will be.

Still having the same issues even thou I spent over $1,000 with this Company.....never identified…read morethe problem nor did they fix it I've spoken to several different plumbers now, the part QAP charged me $845 for should of been $400 at most

We had a water leak, I was happy to hear they could show up at 8AM the next morning. At 9:40 they…read morering the bell, I was not happy about them being late. I showed them the sprinkler that I thought was leaking, they used some tape to wrap the drip line and left. No bill, no goodbye. Just a half ass job and left. I wish I was kidding!

I had a water main leak back on November 2020. They came out and did a patch repair. Less than a…read moreyear later it started to leak again inside my house and I had them come out a second time to fix "under warranty". Fast forward to June of 2022 it started leaking again and was unnoticed. As a result we had mold under our carpet, walls and baseboards and had to rip it all out. After we had it repaired by another company we discovered that the clamps on either side of the patch were not secured resulting in its failure. This was a complete nightmare and ended up costing me a substantial amount of money. I regret that I used them and would urge you to exercise caution!

The way they jack up the pricing should be illegal. I'm so glad I didn't hire them. I was quoted…read more$1800 by Big Brothers and received another quote from a reputable plumber who owns his own business for $500. Obviously went with the other guy, and his work is incredible. Part of Big Brothers quote was for a kitchen sink faucet and the technician told me "the faucet is fine, it just doesn't have a brand so it'll take me too long to find the brand and the cartridge that actually needs replacing, so I'll just replace the faucet." So... yeah if you want lazy and overpriced, call Big Brothers!

I have to reiterate why Big Brothers is my go-to home service company. Truitt was efficient,…read moreprofessional, and helpful in explaining options. The work was done in a timely manner and the problems were resolved. Plumbing issues are never fun, but Big Brothers always seems to make it better and they do it the FIRST time - no return visits needed, as I have found with other companies.

We had them come check out some issues after we bought a house. We originally called about one…read moreissue and before they arrived we found two more that we wanted to ask about. When they arrived they quickly fixed the issue that we called about. They were extremely friendly and said they have over 40 years of experience. As they were about to head out the door I mentioned there were two other issues we wondered if they could check out. They happily obliged. After seeing the issues they explained what was happening and quickly fixed it and charged us no more than the original quote for the first issue! I will call them back if we have another problem as they were punctual, friendly, knowledgeable, and well-priced.

"I hired this company, and they charged me for parts that were not even linked to my issue. They…read moregave me one quote and then upcharged me, failed to solve the plumbing problem, and abandoned the job completely. I later found out the employee Spencer Peck sent to do the work was not a licensed plumber. I have filed an official state investigation with Utah DOPL. Absolutely unethical--stay far away."