Robert was great to work with on this project. Friendly and keeps you up to date on what he's…read moredoing/needs to be done. He was willing to investigate another issue I have, and I'll be scheduling time with him on that job in the future.

I called Rob to help diagnose a plumbing problem I was having. I had called a different plumber…read morefirst, and although they did fix a component of the problem, they were unable to identify the cause without opening up more walls. The first plumber was younger and less experienced. Rob knew immediately what the cause was and offered honest advice on what could be done. I should have called Rob first. I highly recommend!

Too expensive for the project. Bookcase cost me $30. Quoted $160 for the assembly. Too much $$.read more

I called on Christmas eve and got a call right back! They scheduled an appointment asap. Very…read moretimely,friendly and affordable quote. I will definitely be calling in the future if need be. Thank you Pat for your help!!

Alex was very good. Only downside is the estimated time. The response was within a few hours, but…read morethe estimate was way off

My pipe got clogged and I reached out to rooter, quick response and friendly, however for a clogged…read morepipe I was left with a big leaking pipe. Therefore I still couldn't flush anything down or use the sink/shower. They banged a cast iron pipe and it left a big hole in the bottom. blamed it on rust but it was perfectly fine when started. Had another person come out to look at it and even them stated he shouldn't have tried to bang that out nd should've went for an easier route so now I am left a a leaking pipe nd more stress nd frustration on my behalf. They are unable to cover their mistake because of the contract I signed ..Make sure if using them, you use you request one w experience and not a rookie!! It's clear they messed up, no apology what so ever just a quote to fix it on top of the 6500 I just paid! Disappointing!

I recently had Todd owner of Schuster plumbing and his long time plumber Gary; do an emergency…read moreresponse; on a major drain leaking into my cellar and they were great; a quick resolution and repair. Thanks, Todd.

These guys are the best. Todd and Gary are extremely prompt and helpful. I can't believe how…read morequickly they were able to come out for our most recent emergency. They are so reliable, easy to work with, and expert at what they do. We are so incredibly grateful for their help at very reasonable prices, especially for such speedy service!

We were ghosted after scheduling with this company. It's very frustrating to be treated…read moreunprofessionally.

Amazing honest quick response. Anthony me what to do over the phone do. Didn't need service call…read more I'd call him for any thing he earned my trust wish all professionals were like him

If I could give a rating higher than 5 stars, I would! Working with Landry to get mini splits…read moreinstalled in my home has been such a smooth process from start to finish! Tim L came out and answered all my questions and was knowledgeable and provided top tier customer service. Patrick and his team handled the instal and again provided top tier customer service and went above and beyond to ensure everything went as expected! Chose Landry and you won't be disappointed!

$$$$$$$$$$$$ I could not believe that it would cost nearly…read morenearly $2,000 to replace a sink and $700 to add the faucet. They are less of a reasonable service company and more of a high-ticket selling company. The on-site teams are polite and friendly, but I feel bad that they have to put a 30-minute estimate "portfolio" in the van to drive up costs as much as possible. I'm really offended and I've been in sales my entire career.

I am not sure why there are bad reviews, maybe there were issues years ago. Our experience was the…read moreopposite of most of these reviews. I highly recommend Domiantion. They did a fantastic job installing a new burner on short noticed and worked diligently until it was installed. The experience was seemless and they went above and beyond to do a great job.

Called Domination Plumbing and Heating as recommended by a local landscaping company to install a…read morebackflow preventer. Pros: They were responsive and got me an appointment the next day. Technicians were very polite and provided good recommendations. Cons: After taking a look at what needed to be done to install the backflow preventer, the technicians informed me that the job would be approximately $1,500, which was the price that my landscaper told to me to expect. Later in the day, I get a call from Domination, informing me that the estimate came in at $2,300. Since Domination's pricing was not competitive with other contractors, I decided not to proceed with their services. At this time, I was informed that there was a $129 estimate fee, which was the first time I was informed of this, at least to my recollection. I felt like I never consented to this so I asked if this could be waived. Later, I receive a call from the owner, where he explained his rationale as to why the estimate was $2,300, citing labor costs, materials, permits, and complaining about travel cost for his technicians. This was a strange and unprofessional conversation, using language such as "We want to do a good job, we are not here to f#ck around". Technicians were also extremely late for my 8:00am-9:00am appointment, arriving at approximately 10:30am. They also held me up for about an hour or so while they waiting for their admins to finalize a quote. For me, If your travel costs are so high, don't service Chestnut Hill residents and up charge them. Use professional language and effectively communicate to your customers. I have children that needed to get to daycare and this experience disrupted our day and work schedule

Brain is awesome! Very professional and thorough. He's always been out go-to guy for all our…read moreplumbing needs.

Brandon helped me replace my toilet, he did nice and clean job with less expensive see. I like his…read morework, nice guy!

Terrible experience. Actually, the worst customer service experience I've encountered. Borderline…read morescam level of service with a hint of intimidation. STAY AWAY FROM LEOMINSTER PLUMBING & HEATING. I called Leominster Plumbing & Heating in early Spring of 2011 to"check for leaks" in my home, due to a high water bill. On the day of the appointment, they 'no-showed'. I called, and they set another appointment. I mistakenly missed the 2nd appointment. So, 2 appointments in which 1 party was not present. A week afterwards I began receiving bills for $160 (2 appointments at $80 a piece). Still to this very day they send me bills for, what is noW over $200. In the summer of 2011 I contacted the Better Business Burea and as a "good faith gesture" the owner Stephen Douglas decided to credit 1 appointment = $80 (now , is that your no-show, or my no-show, hmmm). However, after several monthsI began receiving the full bill over $160. In January 2013, astonished at their audacity, I contacted the new manager. and he sent me a letter stating they would waive $80 (how nice). A week later received a bill or $200. Now I have to contact the BBB again, the Leominster Mayor's Office and the MA Division of Consumer Affairs. I REPEAT, STAY AWAY FROM LEOMINSTER PLUMBING & HEATING.

I have used Leominster plumbing and Heating for about 4-5 Years now for Various projects around the…read moreHome. I am giving them a 3 Because I have at time received Great Service from them on small Appliance issue's and general Maintenance. Their punctuality and Professionalism is standard for the Business that it is. The First two years they cleaned my Furnace was great. Same person came both times, very knowledgeable and professional, Showed up on time and did a great job. The last time they came back 2 times: the person who cleaned my furnace declined to tell my husband and I that a valve was broken and he didn't fix it. So at 9pm at night when we realized we had no heat we couldn't figure out why Since the furnace was serviced that day!! They came back and rectified the situation but sent us a second bill for the work that should have been done during the maintenance !! We disputed and didn't have to pay without any problems past that. I do Have to say though out of all the Plumbers we've tried contacting over the Years, we find that you can't beat Leominster plumbing and Heating prices. Just the fact alone that some one always either Answers the phone or actually calls you back is an anomaly in itself in that business.