Mixed Experience -- Some Good, Some Not So Great…read more Primrose has a lot of positives, like a clean facility, a structured environment, and some very caring staff members. The curriculum is solid, and it's clear they focus on learning and development. That said, there were a few things that could have been better -- communication wasn't always consistent, and at times it felt like there was a lack of attention to individual needs. It's not a bad place by any means, but with a few improvements in leadership and parent engagement, it could be much better. Overall, it's okay -- right in the middle for me.

We love Primrose Coppell! Our son has attended Primrose since he was just under three months old,…read moreand he is thriving there because of the relentless care of his wonderful teachers. As parents, we could not be more grateful to leave our child in such nurturing and capable hands, and to know that he is well taken care of while he's at school and we're at work gives us the confidence we need to be able to do so. The leadership team and all of the teachers at Primrose are amazing and kind, and we are happy our son has them as examples to learn from and look up to. We also love the curriculum and many events at the school, as well as the excellent communication through the app and email. We plan on being at Primrose Coppell for years to come.

The owner kept boasting of the Frog Street curriculum. The owner was condescending in his remarks…read moretowards me, but I am simply underwhelmed by this curriculum and its inability to afford his "team" the material or guidance necessary to adjust to our children's learning and development needs. While my background is admittedly very limited in this subject matter, I would be more inclined towards the Creative Curriculum (like our daughter's previous school) or HighScope. I also provided a critical review on another forum, and I was met with retaliation from the owner, demanding over a phone call to me that the post be removed. I was simply sharing my expectations, and how the academic standards fell far short of how our children were developing. The owner proceeded to publicly divulge private, personal matters in his response, and even sided with and made concerted efforts with the mother in an effort to diminish me, and dismissing my valid concerns. We had an in-person appointment on Friday at the school to discuss further, which I have now cancelled, because of this public demonstration of retribution from the owner himself. Is this the kind of place you want to entrust your child's development? The unprofessional manner in which the owner, the director, and the teachers all combined their efforts in order to denigrate me, especially on a public forum, is very concerning: a company was unable to handle criticism, and in turn, publicly shamed me as a parent.

Update: they have changed their menu!! All whole Grains and fresh fruits! No nasty chicken nuggets…read moreor hot dogs anymore :-)