Went to get some light bulbs for my mother-in-law. There are not many places that sell 3-way light…read morebulbs, but this place does. The selection and the setup of all the items was really nice and very neat. The staff was really friendly and helpful.

This place has it ALL !! Way better than other hardware stores thats for sure. Don't waste your…read moretime going anywhere else. Everything is easy to find (employees are knowledgeable and ready to help!) it's very organized, prices are clearly stated /labeled. I found everything I was looking for in one stop. No stress !

Through the magic of Chat GPT and the internet I was referred to Jerry's paint&hardware in Rhode…read moreIsland, USA. I live in Northern Kentucky. I needed a discontinued faucet for my hallway bath, as my old one was now leaking. I talked to Rob (He's very professional.) and he sent me a matching faucet in the mail. It's now installed ,working great. Jerry's paint and hardware has it going on. They made it easy.

This store has everything you need and the staff is knowledgeable and helpful. Whether it's filling…read morea propane tank, replacing a window screen, finding a plumbing part or strategizing what type of tool I might need for a project they have it all AND they know how to use it. There are floor staff everywhere to answer questions. In response to the previous review about chatty cashiers -- this isn't a chain store. It's a local place with lifetime customers including other businesses, contractors, homeowners and vacationers, too. It's a community business where we can take a moment to acknowledge each other with a "hello how are you." If the reviewer was that put out they could have easily said something to the (always present) owner rather than complain about it here. The friendly cashiers are long female time employees who will not only ring up your purchase but are very knowledgable about the products sold and where to find them.

This is the best hardware store nope sorry best "store" with the best service around, bring your…read morebusiness here.

My boyfriend and I were absolutely pleased with our service from Darren and Gina…read more Darren helped my boyfriend with a speaker stand that seemed to be missing a piece- it wasn't, but he (Darren) discovered it within the stand's pipe, and helped assemble it. Gina cut a key, and helped me decide on birdseed - Both were pleasant, friendly, and helpful. Will happily be back!

Great local hardware store that manages to have it all! If you've ever been lost in Home Depot or…read moreLowe's frantically trying to flag down an employee to get help - Durfee's is the spot to go to. The friendly staff are helpful and can point you in the right direction for what you need. There's an information desk to the left when you walk in and you can usually ask questions there, if there's no one there the cashiers can help. They do so many different things that I didn't know about - they rent power tools and it's super affordable (I rented a sander for 4 hrs for $10), they repair screen doors, they have garden supplies...the list goes on. I'm super happy with the repair they did on my screen door so I'm including a picture.

Had to pick up some SS wood screws recently-- and I was pleased with the direction to the second…read morefloor. Unfortunately, my companion was a 75-year-old neighbor, and he did struggle to walk the stairs. Yikes they are steep! The containers attached to the back wall ,of wood screws, was easily accessible, but sadly previous customers had made a mess of /fun ... mixing up the different sizes and styles. Overall pleasant experience the sales team is always very very helpful.

Fantastic customer service and wide stock selection. As a Scottish guy, over in Boston for the…read moreWorld Cup, I needed an alternative to a sporran belt for my kilt. Counter staff helped direct me downstairs. The guy (Carrie?) was super helpful, and cut a light chain to size and attached a magnetic two sided key ring to hold together. He was great, particularly as I had lost my voice and it was clearly an unusual request. All for less than $10, they quickly saved the day, allowing the kilt to make its way to Gilette Stadium and Fenway Park. Thank you all

Friendly helpful store with the best wood sign on Charles Street! This store has everythingread more

My whole family has been going to this store since it opened. That stops today…read more I purchased a light timer. It came wrapped in hard plastic that you need to cut with a knife or scissors to open. I believe the item was defective. I could get it to work to either turn the lights on or shut them off but not both. I went to the store, with my receipt, to return the item. At first, they stated they got it working and it was not defective. ( They actually got it to turn on an item which I also did). Then they said they could not accept the return because I did not have the original packaging and therefore they could not resell it. I asked how are they going to sell an item that is not working properly. They still refused to accept the return. I left the timer with them and walked out of the store. We will never return. Now I understand how Amazon is so successful.

We wanted to get a few knives sharpened and we learned that Ace has a knife sharpening machine…read more For $7.99 per knife they will take your knife and sharpen it on their machine and be ready in a few minutes. We had 5 knives, so we dropped them off and within about 2 hours, we got a call saying our knives were ready for pick up. The one they could not do was my large Chinese meat cleaver, but otherwise all the other large knives were done right. Great job ! I was able to use my digital coupons and rewards towards this transaction.

My husband and I went to Compass a few days ago to get a refill on a propane tank, we arrived 2…read moreminutes before 5pm (closing time) and they sent us away. The next day, we got there during normal business hours, but since it was raining, they said they could not refill the tank until the rain stopped...so we waited...a bit later, when the rain stopped, we noticed our tank had disappeared.... Someone had taken it, refilled it and put it in the back with other tanks..... What a disorganized setup....Not impressed.....

I drove there to fill a propane tank. The man said he could not fill it because the collar was…read morebent. I wasted an hour. I went to 2 other stores in Wakefield and Narragansett and both were willing to fill it with no problems.

I've been a loyal customer for many years and used the store for all my hardware needs. The blonde…read morecashier, Sonjia, began to refuse to ring up my orders. One day I asked why she wouldn't wait on me. She began to berate me and call me names. The same thing happened the next time i was in and she added I was never to speak to her again. I spoke with the manager and explained the treatment I'd been receiving. I wanted him to talk to her about the way I'm being treated. He said that I must have done something to upset her. I informed him that she has waited on me for years with no problems.. I've been merely making purchases and leaving. He said he felt she was in the right and we agreed I should take my business elsewhere. That said, I recommend One Stop Building Supply.

This store is everything that I love small hardware stores. They always seem to have what I need,…read moreand the people are locals who are more interested in their clientele than I have found at many big box stores. After moving to the area recently, my wife and I have needed several things to get our new home up and running. Every time I've walked in, Newport Hardware had what I needed, could find it in their cornucopia of good stuff and were as courteous as you please. The military discount is another bonus. I'd almost make an excuse to go visit this place. I will certainly keep giving these folks my business.

Excellent small town hardware store that seems to have everything I always need. The employees are…read morealways helpful with finding things or making suggestions to better your project. The owners are also very friendly. Great place for when you are in a pinch, or when you don't want to drive 25 mins to Lowes for the exact same thing.

Saved my 4th of July. Not only did they have the grill I was looking for, but they set it up and…read moredelivered it on the same day. They have earned a customer for life. Can't say enough!