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    Durfee Hardware

    4.9 (33 reviews)
    Open 8:00 am - 6:00 pm
    Updated 1 month ago

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    Robert S.

    Nice neighborhood hardware store on Rolf Square. They have nice helpful people that actually greet you when they see you. The store is two stories and it has a large selection of hardware supplies, do-it-yourself goodies and many other accessories used for home projects. The place feels very comfortable and very warm, as compared to mega superstores. Plenty of parking next to the store or on the street.

    Kenneth C.

    How can you not give this place 5 stars?! This old-time hardware store is becoming a rare breed in this era of big-box home improvement stores. But, it offers something Homey Dopey often falls short on - service! Add a whole lot of tradition, too. The wood floors are traffic-worn and creaky, but that just adds to the aura of this place. I stopped by recently to buy a paintbrush, and instinctively, poked my head in the key department, hoping to see Mr. Durfee in his signature bow tie, even though it's been some years since I've seen him. Apparently, he has passed on, as someone else was working in there, but it was always cool to see him making keys well into his 80s (he may have even been pushing 90, I'm not sure). On the first floor, they have pretty well-stocked plumbing, electrical, garden and paint departments. Go up the stairs to the second floor, and you will find extensive hardware and tool departments. I purchased a heavy-duty Porter-Cable circular saw from them nearly 20 years ago, and that saw has served me very well. I pretty much know my way around a hardware store, but if you do need help, there are plenty of employees around to assist; they're always polite, too!

    Amazing paint supply selection

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    11 months ago

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    2 years ago

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    1 year ago

    Amazing selection in a nice, old, family run space. Good service and extensive collections

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    2 years ago

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    5 years ago

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    3 years ago

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    8 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    8 years ago

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    5 years ago

    They have everything you could possibly need and personalized customer service. The best!

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    7 years ago

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    3 years ago

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    5 years ago

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    7 years ago

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    9 years ago

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    9 years ago

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    6 years ago

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    12 years ago

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    5 years ago

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    6 years ago

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    11 years ago

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    8 years ago

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    8 years ago

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    11 years ago

    Great little hardware store. Helpful, knowledgeable staff and convenient hours.

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    13 years ago

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    9 years ago

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    10 years ago

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    11 years ago

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    10 years ago

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    10 years ago

    Nice place went in there i needed something before i went to my meeting.igotsomething bigger at a good price.

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    Ask the Community - Durfee Hardware

    Review Highlights - Durfee Hardware

    Prices are fair, maybe a tiny bit higher than big box stores but you're truly paying for convenience and service here.

    Mentioned in 4 reviews

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    Lowe's Home Improvement

    Lowe's Home Improvement

    (46 reviews)

    $$

    I was surprised to read the reviews for this location! We go to this Lowe's often and every…read moreemployee I've dealt with has been incredibly friendly. I always get asked if I need help and find it generally pretty easy to get around. I love perusing the garden area this time of year, they have a great variety of seeds buy, gets me excited for spring.

    VERY rude staff. Please provide education on costumer service, courtesy, helpfulness, politeness,…read moreany or all. I tried to use a gift card I received for Christmas, went through self checkout, the card didn't go through, the lady there was nice but didn't know how to use the card said she didn't think that type of gift card worked, do I have another form of payment so I went to customer service to see if I could get assistance. I've had a few incidences where restaurants or retailers don't know how to use a gift card that can be redeemed at multiple businesses. Usually the cashiers have to do something, put it in as credit card, use a pin, I'm not sure but instructions are on the card. The lady at customer service was the rudest person I've encountered in a while, telling me "go to self check out, go to self checkout, go to self checkout!" I don't want to do self checkout, I wanted to have assistance with a gift card, which she gave me none, said do it yourself, if it doesn't go through it doesn't go through. I tried to explain the instructions on the card, she wasn't having it. I don't understand why certain people are in customer service. I don't think there is a name on the receipt or I would definitely call the lady out. No reason to be so rude. *I did call the gift card company, and it is to be used at Lowe's (it's right on the front of the card) and no I don't have to activate it, (both employees told me I had to activate it). I was told the cashier does have to put in the card as credit and the amount of the card, split payment or put in $25 for the card if the total purchase amount is more (in my case that was the issue).

    Bristol Ace Hardware - Entrance

    Bristol Ace Hardware

    (7 reviews)

    $$

    I wanted to get two O Cedar flip mops at Ace Hardware since I had a 25% off coupon. The website…read moresaid that this particular store in Bristol had 19 in inventory so we decided to go and get them. I could not get them online since the maximum was ONE mop per transaction. So we stopped at the store and went to the mop and broom section. No O Cedar flip mop to be found...when I asked one of the staff members about the item, I showed her the item on their Ace mobile app and she went on their system to check for inventory...she said, they had none in the store...but the mobile app said they did.... Confusing... She said, I can order from our warehouse and you might be able to pick up next week, I said, yes...so I can use my coupon. When she went to get the special order entered, the system said that they are no longer getting any more of these mops.... Weird how the mobile app inventory and the store inventories do not seem to talk to each other... Unfortunately we left the store empty handed....

    We want to share about our experience with outstanding customer service from the Bristol, Rhode…read moreIsland Ace Hardware Assistant Manager Ben. We ordered online for sidewalk service after consulting multiple times with Ben via phone. We then placed three different orders and then called to add more. Ben brought everything out to the car and even took two remotes back in to replace the batteries. He was pleasant and friendly throughout this order process complicated by our repeated updates and changes. He is knowledgeable and helpful. We want to publicly commend Ben for his exemplary work.

    Durfee Hardware - hardware - Updated May 2026

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