Kayla my account manager is probably the best in the league. Absolute professional, easy to communicate with, and made the entire process smooth from start to finish. I really appreciated her responsiveness and willingness to answer any questions I had. Thanks again for all your help! You're awesome. read more

Alexander has been doing a great job cleaning up after our dog each week. He's always reliable, thorough, and leaves the yard looking great. We really appreciate his hard work and attention to detail. Thank you, Alexander, keep up the great work! read more

Terrible experience with this place. Several times not all the poop is cleaned up. I have called to ask if I can have a set time weekly so I can ensure someone is home to let them in and I never received a call back. Called a second time the next week and talk to someone named Brittany. For the second time who told me she would call me back and yet again no call back. Brittany has been no help and has terrible customer service. Canceled my subscription due to her poor customer service. read more

They recently took over for my local service and just keep leaving piles behind. I called I complained and they were very apologetic and said the area manager would take care of the issue. I gave them 3 strikes now they are out. Too bad my original people sold out they were great. read more

Contact. After signing up I was contacted once. No call, no show. When I called they apologized and rescheduled then never showed. After the 2nd call was the same response. read more

Alan and Jason came out dealt with the worst of the worst: the snow melt poo piles. Huge thanks to both of them and really looking forward to having scoop soldiers as a service. read more

I've been using Scoop Soldiers for years and with 3 dogs it's the best investment I make each month! It's awesome to be able to use my yard without worry and since they pick up twice a week, my grass also does so much better than my friends' yards who let the poop sit for a long time. I get the deodorizer twice a month too and I really think it makes a difference, because whether it's my friends or my daughter and her friends, we're always able to sit out back and enjoy ourselves. They do a great job and their staff is really friendly and loves animals. Lately Daniel and his team have been coming out and he always goes the extra mile to ask if there's anything I need done or if I have any feedback on their work, but I never have! Honestly, if you have dogs and a busy life, this is the best company to work with because they'll save your sanity, your dog's health, and soooo much time. read more

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So I finally got a call from them after hours. The lady says she was refunding the over charge and then hung up, or lost connection (who knows). The reason the after hours part is important is because I tried calling back and couldn't get through since it was after hours. She also didn't call me back, which leads to me to believe she hung up. I noticed today that instead of refunding the transaction, they actually CHARGED ME AGAIN $39.99, and then refunded that transaction. Nice. These guys are definitely winning in the customer service department. lol No thank you!!! read more

Where do I start? We LOVE this company. I cannot recommend them enough. Not only do they do a great job, but they are so responsive and make sure that I am getting the best service. They send a picture each time of the gate being closed so it gives us that extra reassurance. We use the scooping services and the deodorizer. We have actually had people ask how our lawn smells so good with three dogs. When we first got our puppy, he had giardia and a few other worms. The vet said that we needed to treat our yard and sanitize it. Luckily, Scoop Soldiers has a sanitizer options that helps kill giardia and other harmful things. We were able to eradicate the worms within a few weeks, and I can honestly say that we believe Scoop Soldiers played a big part in that. Again, we cannot recommend Scoop Soldiers enough read more

LOVE LOVE LOVE that Scoop Soldiers is in Seattle, too! Just moved from Atlanta where they did a great job with my large backyard and two dogs. Just had our first visit from Collin who was super polite, let me know when he was coming and did a great job. My dogs REALLY wanted to play with him. HIGHLY RECOMMEND. read more

This company is the absolute worst. They will scam you do not go with them. They will take photos showing that they were at your property, but they will not actually do any work. Here is a photo of my backyard after they left today The sad thing is the employee was at the property, but what was was he doing while here?? these are just a couple of photos. He did absolutely nothing while on our property so we canceled our service and got a refund and will never use them again. read more

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I am so please with the service of Scoop Soldiers. Will my service person respectfully contacts me on his arrival and departure. He makes sure the gates are secure with pictures for validation. My yard is clean of little surprises and I can enjoy outside more with fresher smells. My only regret is that I didn't contact them sooner. Thank you Scoop Soldier Will for making my life easier !! I encourage any fur baby owner to get this service . OBW.....It's affordable !! Linda Johnson Happy Customer read more

Great experience with this team! They are good about letting us know when they are coming so we can have the dogs put up & the few times there is any issue like the fence won't close they've been great about letting us know so we don't end up with pups escaping. So appreciate Brooklyn and the crew the comes out here! read more

I have been using Scoop Soldiers @ Houston for more than 2 years. In a world where decent customer service is practically non-existent, Scoop Soldiers should be a case study in customer service that Fortune 500 companies can emulate. Saji S read more

Our person consistently lets us know when they're arriving so we can make sure w the gate is unlocked. They clean the yard well and let ys know when they leave and lock the gate. We couln't be more pleased! read more

The on-site service is good, however, be repaired to pay regardless if you get serviced or not that day. Canceling a single service or rescheduling due to a snow-covered yard, nothing will avoid you from getting billed. In 6 months their policies changed three times, all in favor of the company and focused on billing the customer regardless if they can/do come out and service you or not. read more

Am so thankful for Daniel from Scoop Soldiers in Tucson! He does a great job every time. So helpful! Consistent and thorough. read more

So thankful for Scoop Soldiers. Brooklyn, our scooper is great! We get a text before she arrives and a picture of our locked gate when she's done. A poop-free backyard is sooo nice! Highly recommend Scoop Soldiers! read more

I recommend Daniel. DFW Area. Very nice & does a great job. Scoop Soldiers helps me a lot with my 3 dogs.

Stephen in Cedar Park has been doing a great job on our yard since we started with Scoop Soldiers. He's communicative, fast, and clears everything. He also has great customer service and went above and beyond for us when I was having trouble updating our account during a move. His service is worth every penny! Thanks, Stephen! read more

Scoop Soldiers - A big "thank you!" From Wendy and Peter - Pet Waste Removal Near Me

I've been using Scoop Soldiers for several months now. We have 3 dogs who spend a considerable amount of time outside. Scoop Soldiers has been terrific! They communicate (by text) to let us know when they're headed out way. They have always done a great job! The scoopers are always very pleasant. Daniel and his crew come out twice a week and have always been a pleasure to deal with! I highly recommend Scoop Soldiers! read more

Daniel and everyone at Scoop Soldiers have been a pleasure to deal with. Yard is always cleaned. Pups great them as they come in the yard. Very happy and I have been using them for years. read more

I used Scoop Soldiers for over a year. In the beginning, they were great! I had Diane that serviced my yard for the longest time. She was SUPER friendly, great with my dogs and was ALWAYS here first thing in the morning. I even recommended them to my girlfriend who also started using them. Then, about 4 or 5 months ago things went SOUTH! They raised their rates and I started getting different people that were coming and my service was getting delayed. The generic emails that were being sent out had a video clip of the CEO, President or whatever title he is talking about all the issues they were having with the delays and that they are working on correcting. I appreciated this video in the beginning, but as I mentioned above, we're going on like 4 or 5 months and all they keep doing is referencing that video which at this point has become COMPLETELY ANNOYING. Listen, I get it. We're coming out of a pandemic and finding people isn't easy, but if you are going to be providing a service AND start charging your existing customer MORE for WORSE service then you're not going to last long. Well, guess what, after FIVE WEEKS IN A ROW or having my service delayed and getting every excuse under the sun not only am I DONE, but so is my girlfriend! That is TWO customer you just lost!! read more

Mike always does a great job! So happy to have help from Scoop Soldiers! I appreciate when they communicate that they are on their way to clean the yard so I can make sure my dog is inside. read more

HIGHLY RECOMMENDED!!! I was super embarrassed and almost didn't call for the first clean up.....but I am so glad I did. When the coast was clear (and I knew I wouldn't have to come face to face with anyone because I would have died of embarrassment, my yard really was in bad shape) I took a look outside and my backyard was clean! Even my dogs are sniffing around trying to find traces of their DNA! The prices are reasonably and it was extremely easy to get started read more

we have used them for quite awhile. they show up in the worst weather as well as the good weather. Daniel is very good at keeping the yard clean. the dogs bark when they see him but I always tell them he's here to clean up your bathroom! reasonable costs and reliability is rare in any service nowadays so it's a pleasure to deal with Scoop Soldiers. read more

Scoop Soldiers - Poop deck in the green - Pet Waste Removal Near Me

So far so good! I was skeptical on paying someone else to do the dirty work a dog owner should but now I am stress free and do not have to worry about my yard! Maceo has been great and has done well when it comes to contacting me and even showing me that my gate was locked back securely . Loving this service! read more

Week 3 still there. Had great service in the beginning now months later it seems techs no longer care I don't want a credit or a free service I want every pile cleaned up like I was told it would be when I called to set up service I didn't sign up for an almost clean yard. I shouldn't have to walk the yard and clean it myself when a tech leaves. read more

Scoop Soldiers - Three week old landmine - Pet Waste Removal Near Me

Twice already we have received pictures of our gate to acknowledge they were here but their soldiers have been no shows. Security cameras don't lie and there is always someone at the house when they come. We were never refunded our money. Keep an eye out for no shows. They lie!!! read more

So I use Scoop Soldiers in Arizona (this one says Texas- which is their corporate offices). We've been using them for almost four years now. They're super affordable and do a fantastic job. Our local owner/operator is Rolman and he's great! He even sends text messages day of to make sure we are aware he's showing up and/or have time to bring the dogs inside. I 100% recommend using them. read more

Houston, Tx . Thank you for sending Chris, does a very good job, and great with our dogs. Super friendly, If possible would like to see Chris each week. read more

Excellent customer service, I called and talked with Sara Eads and she was extremely helpful in finding the best service for my dogs needs. Very friendly and knowledgeable. read more

Scoop Soldiers is fantastic and we have been very pleased with the service . Stephen has been wonderful to work with! I appreciate when he lets me know exactly when he will be showing up and when the job is complete. Thank y'all so much! read more

Great business and customer service! They do a great job and help protect our community by serving businesses, schools, and dog parks.

DO NOT HIRE THIS COMPANY IN PHOENIX. I hired them about a month ago and all seemed fine. Then they stopped showing up but continued to debit my account for payment. I called multiple times and only got the answering service. I doubt I will get my money back so don't make the same mistake. read more

I never knew I needed this service until I got it! I've had this service for a couple months now and I can say that it's totally worth it! Scoop Soldiers comes every two weeks and they are like ninjas! I was nervous that my dogs might not like this, but judging by the photos I just received my dogs are just fine. I appreciate the email updates and if you were on the fence about getting this service, JUST DO IT! Thank you, Patrick for putting my mind at ease that my dogs won't eat you. read more

Scoop Soldiers - My happy dog. - Pet Waste Removal Near Me

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Dayna is freaking awesome! Every week we see him he is so happy doing what he does. He's so kind to our dogs even when we forget to bring them in. Such a ray of sunshine, and never misses a pile. I have 2 Great Danes and a Doberman, so you understand how valuable his service is to us. read more

Scoop Soldiers - Pet Waste Removal Near Me

Daniel with Scoop soldiers McKinney is the BEST! He is very thorough and does this every time he comes. My dog also loves him as well!

This is a fantastic service! I nor my husband want to scoop the poop. Every time I discussed it with him he was like, "no, don't spend the money... I will do it....." He didn't. Lol... so I called Scoop Soldiers. They are timely, thorough and email a picture that they locked and secured the gate when they leave. It is so nice to not have to worry about the poop anymore!! They also have super and personable customer service for setting up your payments, etc. If you hate scooping poop you need these guys in your life! Signed, A very happy new customer! read more

Michael just completed the first pick up, he was courteous and efficient. Got the job finished quickly.