He came over same day and fixed ice maker. Followed up next day to make sure it worked.read more

I got a dryer from joe not even a year ago and I have had nothing but problems with this dryer .He…read morecame to look at it and said $300 to fix it,I just got this dryer from him not even a year ago and already not working right.I paid him $300 for the dryer and already he wants me to give him $300 to fix it.He's horrible guy to deal with and just wants to make money for junk.DO NOT BUY YOUR APPLIANCES HERE you will regret it.Your better off buying brand new.

I've had several great experiences with this company. I got my dryer fixed today for the cost of…read morethe service call. Everyone I dealt with was friendly and helpful. I highly recommend them!

I had them fix my refrigerator and they totally hooked me up. Great job, diagnosed the problem…read moreright away and had it fixed in under a half hour. Definitely recommended.

I called because my washing machine was giving codes and none of the fixes I could find online were…read moreworking. I spoke to Northwind and when I gave the model of the machine I was told it wasn't really worth repairing. No pressure to buy anything from Northwind and honestly he could have come and charged a service call. I appreciated the honesty and I will keep them in mind for any further issues that may arise.

The guy was very niceman my husband said wee got a dryer from them now my brother going to get…read morehis dryer fixed I told my brother Mike to call them

Our brand new Whirlpool fridge started to have huge temperature fluctuations, one day everything…read morewould be frozen, then a week later, it would be above 45 degrees, and we would throw the food out as a safety precaution. We called Whirlpool, and they assigned a repair company. Some of the dumbest individuals I've ever came across. After two weeks of dealing with them, I called Whirlpool back, and demanded that they send someone better. I can't say enough good things about the Appliance Specialist. I was able to call, and either get a hold of someone, or get a call back in a reasonable time. They never forgot about us. They were great at knowing the equipment, and dealing with Whirlpool to get the correct parts sent. They were great about Covid safety. I know who to call once my warranty runs out.

The technician was great. Fixed the problems quickly and efficiently…read more The office secretary was poor. She didn't check her emails for 2 days, to see my confirmation of the appointment. Then she got snooty when I called to see why the technician never showed up for the first appt. Poor communication skills.

Was wonderful to do business with a company that has been around for decades and still values a new…read morecustomer. Bob was friendly and very helpful and I had my new dryer installed in less than 24 hours after my visit to the store. He also provided tips for keeping some of my other appliances working correctly. Highly recommend Rensselaer Appliance for purchases and repairs.

This service totally misrepresented themselves as a local repair service. I was told they are in…read moreTroy, NY , my basic location, and I made an appointment between noon and 3 today. Later I received a call, had to call back and the same guy indicated they have no people in my area to take care of the issue- a basic leaking washing machine. They charged my card, which I was told is necessary to make the appointment, and now I must wait 24 to 48 hours to receive the credit, if I'm lucky. This is a perfect example of how the internet is replete with characters that have nothing but greed to motivate themselves.

Called Paul at 730 am with both a washer and a dryer issue. Got a call back before 8 after…read moreexplaining my issues they scheduled me an appointment the very same day (without an extra charge too) he came in to the house ready to roll and had the parts for the washer then ordered parts for the dryer! Both washer and dryer fixed by the very next day and he accommodated my schedule! We're so impressed with the professionalism and kindness! We have been ripped off before by repair people and were just so grateful to Paul.

Thanks! The repairman first said our dishwasher could not be…read morefixed. Then he unclogged it, and said it should last for another year! So - clear food off dishes and call Paul's if needed!

Dave from Dads Appliance Repair responded quickly ti my request for an appointment and was able to…read moreschedule a service call for the next day. He arrived on time and was very friendly and professional. He diagnosed the problem with our propane oven and was able to fix the problem while he was there. I will be recommending Dads Appliance Repair to my friends. Ddo not hesitate to contact him if you need work done. Dave Waite West Charlton, New York

Critical: Value I have used Dave from Dads at least 5 x . He…read morehas always been a little on the pricey side . Every time I have used him the price increased . Today I had a faulty switch on a GE range . He took about 10 minutes to switch it .He charged me $365.60 . Idk what his problem is . Nobody likes to feel like they were taken advantage of . If you use him get the price first or you will be sorry . If I could give him a half star I would . Would not recommend him

Our washing machine was broken. We were referred to Courtney at Region by another company. Courtney…read moreresponded right away and was able to come to our house very shortly thereafter. He was prompt and professional. He needed to come back the next day to replace a part that was missing, and he gave us tips on how to keep the problem from happening again as well as to make the machine perform even better. We are going to call him for regular service on the machine from now on.