Had a last minute event had to do hair coloring and trim my stylist was Love perfect name - she is a "love"!!!! so happy with the color nothing drastic from previous colors but she knew exactly how to blend and cut!!! I'm thrilled with my overall experience. LOVE IT!!! Barb was also very kind and attentive!! Love is good - positive energy - a professor at was she does!!! read more

To begin with the salon is small and grimy. I tried two hair stylists: the first one was not experienced and I had to go back for a correction. Then I went back choosing what I thought was a more experienced stylist ($$) but this was a disappointment, too. She didn't know what a layered bob was. Told me her massive hair with curls was considered a layered bob! The salon might be OK if you are of a certain age and ethnicity but definitely don't go there if you have fine blond hair. read more

This is an Aveda salon and wanted to use my Aveda certificate. I picked them out of "the phonebook" and decided to give them a try. My stylist was very nice and welcoming. She did a good job and gave me exactly what I wanted. It was just a root touchup and a cut, but it turned out perfect. The shampoo and the head massage was also nice. I would give them a try for yourself. read more

Scott J. Aveda Salon - Upper West Side - Inside downstairs - Hair Salons Near Me - New York, New York

This location is one of two left in the Scott J Aveda world. I originally started at the West Broadway location that closed post pandemic then went to the Yorkville location which also recently closed. I booked my appointment with Randy who started cutting my hair when my previous stylist left the Yorkville location. Here's the final "cut": Location: B, C train to 72nd CPW, 4 minute walk to salon Service: Friendly greet and check in. I always ask for Aveda's soothing tea. Space: 2 level salon, very spacious. In fact, as I waited for my highlights to set in, I was escorted to a private room with comfy chair and table. Extremely bright, airy space and combined elegance with comfort. Hairdresser: This is my second visit with Randy. He is professional, very personable and an excellent stylist. Highly recommend! A very positive experience. Although, I must say being a downtown client, especially SoHo, I truly miss the West Broadway location. However, I'm willing to schlep to the UWS. read more

Scott J. Aveda Salon - Upper West Side - Entrance of salon - Hair Salons Near Me - New York, New York

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I popped in for a last-minute haircut to clean up some scraggly ends and was completely blown away by the excellent cut given to me by Quinn, who is a total rock star! This was my first time working with Quinn, who listened carefully and did exactly what I asked for -- the cut is amazing! Thanks for saving the day, Quinn! I shall return! xox read more

Overpriced, no blow dry after retouching hair color unless you pay extra. No towel draped in back of neck to protect your clothing from being stained by the hair color. Not worth the price (last visit was back in 2021, things may have changed since. read more

My experience at Scott J Aveda Salon was bad from start to finish, and even the escalated complaint was bad. I came for a dusting and single process color. My stylist couldn't have been more unfriendly and attached to her phone. She didn't want to look at the photo I brought and flat out told me she had no idea what I was talking about and proceeded to take half an inch off my hair when I specifically told her I was trying to grow it and to only DUST the ends. Most stylists know that a "dusting" is less than an inch, and if this stylist didn't know, even though I told her, she should have asked me again. The color burned my scalp and smelled far worse than any color I've ever had. Even the shampoo assistant said the smell was awful. The manager on duty was nice and gave me a bit of a discount on the color and removed the charge for the cut that I stopped after the first over-zealous snip, but the manager the following day only wanted to tell me how great the stylist I had is and just wasted more of my time. This is Manhattan's version of Super Cuts and you get what you pay for, which isn't much, even if it's over 200 bucks. EDIT: NICOLE IS A LIAR. I EMAILED HER SEVERAL TIMES AND CALLED AND TEXTED AND SHE HAS NOT RESPONDED. HER RESPONSE HERE IS JUST FOR SHOW. read more

I went there a month and half ago The time I left my hair was ok,but a week past I noticed the job wasn't what I was expected!! Was expensive and did cancel my appointment for the following month and I am looking for another place to go It's sad!! read more

Bad experience Worse than a barbershop haircut And it only cost me $161 including tax (for a "master" stylist) plus 20% tip to learn this lesson. read more

Great experience with Chloe. She did a great job on my highlights-she listened to me and loved the results.

This was my first time at the salon. Very polite and friendly check in staff. My appt was with Valbona, and she was on-time. She gave me a great haircut and blowdry- it may have been a bit shorter than Id like but it fell into place (as it usually does) in 2 wks. She was super friendly and knowledgeable and didn't try to upsell me or criticize the condition of my hair. The asst who washed my hair was lovely as well. I'll be returning soon read more

Nikki is first rate. She cut my hair exactly as I wanted it to look. Her skills are excellent and she is quick and efficient. No time wasted...What a pleasure! Thank you, Nikki read more

I have been getting my hair done by Quinn for over 2 years. she is the first person in the city I have trusted with cut and color. we've done highlights, balayage, and hot pink hair, all have turned out fantastic. sitting in her chair I am so at ease because I know I'm going to leave with fabulous hair! I can't wait to visit her at the UWS Aveda salon! read more

I made a drawing as a visual guide of what I wanted because I was a new client and I'm very particular. This was hard to take in the right angle holding 2 devices by myself, but trust me, it came out EXACTLY as I drew it. Oxana is a genius. Also, this was the first time a salon asked me if I wanted my conditioner all over or just the ends. Usually I have to sit in quiet horror while conditioner is lathered onto and massaged into my scalp and face. This time I actually enjoyed getting my hair washed by someone else. read more

Scott J. Aveda Salon - Upper West Side - Hair Salons Near Me - New York, New York

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I had the best highlights of my life thanks to Esija Shrestha an apprentice at Scott J Aveda I told her I wanted to look Kim from Sex and The City and she got the color down. She was fabulous see her. It was a great time. I got so many compliments. THANK YOU! read more

Quinn is a miracle worker - so lovely, and did an incredible job with my hair. 10/10!

Quinn has done my hair multiple times and it's always exactly what I want. She takes her time and pays attention to what I'm asking for. Quinn is the only one who I'll let touch my hair. She is also fun to talk to while getting your hair done. read more

After having a consultation and even having a picture from the master how she sees me where was nice mix of brown and blind colours creating a stylish balayage, I got this after totally making my back wet through hoodie ( I am pregnant by the way and it's pretty cold outside ), not even drying my hair enough they just let me go to pay. When I got home and dried my hair properly I saw what exactly I received in the behind not mentioning that it had nothing in common in what I explains what was shown on a picture before. Never again. I just wanted to try vegan ingredients because I am expecting so trying everything more natural, but now I have to book another hair appointment obviously in another place bc this place only has a good tea, service is pretty horrible. read more

Scott J. Aveda Salon - Upper West Side - The highlights I received today - Hair Salons Near Me - New York, New York

I've been a client of this salon for 25+ years. From the old space, to the new space with spa and now current iteration. They do just about everything well with hair. It's pricey but as with most things in manhattan, you get what you pay for. I wouldn't trust anyone else. read more

I always come back to this salon just to see Valbona. She does an amazing job with my cut and color! I live in FL full time but wait until I visit so I can make my appointment here. Valbona is kind, knowledgeable, and the color is always stunning once she is done. I know .... Because of the many compliments I get afterwards! read more

Went to get my hair colored single process. I was told I will be seen by their most advanced colorist Jessica. I am very unhappy with the results. After being left waiting for ever without her even coming to check the process and advancement. Her assistant came in took me to wash sat me down without even blow drying my hair. I was left with awful dark hair color around my neck and cheeks. Reddish hair tones in the sides of my head...shame ! Go learn how to color hair ! Paid 120$ for this service. I will never show my face there again. I rather pay 150-200$ for a good hair colorist read more

Went to this location a couple of months ago to get a haircut with Romeo. I hadn't been there for a year. He colored my hair previously a while back and liked the color. Scheduled a cut with him and he ruined my hair. I had grown it out it was healthy and full. He cuts my hair blows it out. When he's finished styling I'm looking at it and to be honest I wasn't impressed. Then he goes in and started cutting in to my hair out of nowhere. But wasn't combing or separating the hair he was giving it a rough chop and I saw long pieces of hair on the floor. Mind you I have very curly hair. It looks uneven and doesn't have a nice shape. I'm very disappointed to say the least. When we go to an establishment and spend money for a service you expect to look better than before not worse. Aveda is over priced and lacks customer service. Save your money and go to a professional salon. read more

I used to come to the Aveda salón years ago, I've had beautiful work done there, gorgeous color when I wanted it. My latest visit was not so much the same experience, all the ladies at the front were all helpful and sweet. I went in wanting some framing low lights- I ended up leaving with a whole head of brassy blond- still showing all my grey hairs under the brass- not even close to the photo I showed (from the last time I had color done there). My colors were still in the system and they weren't used as a guideline- to my surprise she costed my whole head in tinfoil, washed it toned it and sent me on my way. Very disappointed in my $250 purchase. read more

Scott J. Aveda Salon - Upper West Side - What I showed the stylist- this color job I got done at Aveda- UWS salon years back- - Hair Salons Near Me - New York, New York

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Haircut was exactly what I wanted!! Absolutely amazing service from the second I walked in. I have never gotten a haircut that actually looks like the photo I requested before today. Highly recommend Yasa!! read more

Love this salon! They're great with scheduling, asking the right questions over the phone and helping you out with the many questions you might have. I've had service from different stylists- from master to the regular stylist- all are wonderful. Kenya is so knowledgeable with color and cut, (approaches it scientifically and tries to match your requests)- She seems to always get it right, topping it off with great blow-outs. Susan is great w my curly hair, and Courtney gives me beautiful blowouts as well. It's nice that there's always someone there to give terrific service. :-) read more

Blonde?! Well if you are, stop researching for the UWS. I did an exhaustive search for the BEST BLONDE colorist and her name is Michaela. She is blonde herself and totally gets it. She is lovely, kind and honestly so good at her job. I have recommended her to so many people. Thrilled with her services and hope to be there with her forever!!! read more

Scott J. Aveda Salon - Upper West Side - Salon is very comfortable and covid friendly - Hair Salons Near Me - New York, New York

Huge Thank you to Lyndon for making my hair look AMAZING today! Long story short, I bleached my hair at home and it came out really brassy, patchy and uneven. I came in kinda ambiguously, not really knowing what I should ask for, or what color I should go with, kind of just like "Help!" - Lyndon was so patient with me, and more than happy to give me suggestions during the consultation and answer any questions I had. It looks SO much better than it did before and I'm ecstatic with the result (pictured)! Lyndon is also super friendly and altogether I had a great experience. Couldn't have been more safe or careful around COVID regulations either. Thank you so much again! read more

Scott J. Aveda Salon - Upper West Side - End result - Hair Salons Near Me - New York, New York

After returning to New York after some time away I was looking for a new hairdresser and salon. I've found what works for my hair, so what I mainly look for is a stylist who can really listen to what I want and execute it. Oksana was amazing -- she immediately understood what I wanted and did such a fantastic job. The salon was also clean and comfortable and the scheduling and payment processes were super smooth. Being able to come in on a weekend was a huge plus for me as well! My hair is growing out beautifully and I look forward to coming back soon. read more

Scott J. Aveda Salon - Upper West Side - Hair Salons Near Me - New York, New York

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First, I want to say that Lyndon is absolutely amazing!! I followed him from the Brooklyn Heights Scott J location and am always so happy with my cut/color. He's incredibly nice, on top of being talented. The low review is solely for the front desk staff at Scott J's Upper West Side location, which has always had poor service and poor coordination (I can't tell you how many times they couldn't "find me in the system" despite being a Scott J customer for a decade or charged me different amounts for the same service) but was so bad during my last appointment that I will not go back. I showed up to an appointment before an event only to find out the stylist I'd booked wasn't coming in anymore (it was NOT Lyndon, who is always reliable). The front desk insisted they texted me to let me know, despite me showing them my phone, which had no texts or calls from them. The person at the desk had zero concern for the fact that I'd traveled an hour from Brooklyn for an appointment that no longer existed without any warning- he was visibly annoyed with me that I didn't just leave and basically rolled his eyes at me when I asked if someone else could squeeze me in. After literally begging for them to find someone to fit me in because of the important event I had, I had a rushed appointment with someone in training and end up paying $100 more than what I was quoted. To top it off, the front desk person came up to me again during my appointment to loudly declare that he saw "in the system!" that they'd called and left a message. I showed them my phone, which has the same number for the past ten years of my being a customer there- which again had no messages from them- and he continued to loudly argue with me as I was in the middle of an overpriced blowout. It was all incredibly embarrassing and some of the worst customer service I've ever experienced, especially after being a customer for so long. read more

I do not recommend this place. The up charge me $100 on a service and didn't communicate clearly with me about it. Also, everyone was really rough pulling my hair, I didn't get a detangling conditioner when I obviously have really thick tangling hair, and my stylist was going to just start blow drying my tangled hair, so she could see what the color look like without even combing it or anything . Just really basic stuff, it makes more sense to go to a fancier place and maybe pay $50 more but you get really amazing treatment and skills. Also, the waiting area was not comfortable and it was really cold, which is hard when you're sitting there with wet hair. read more

Just had a full head of highlights done by Oksama. She did an amazing job and gave me a trim as well. The highlights look very natural and my hair looks shiny and healthy. Oksama and her assistant Kim couldn't have been any nicer. My new spot. read more

It's expensive they also ruined my hair, day and life. Rude employee and had no idea what they were doing. The stylist had long blonde and black hair. Never going back and nor should you.close down please read more

My hair got fried here so your best to not go to the basement stylists. I had them ruin my hair it's all freeze my bleached it's dried like to the root read more

The only place that actually makes my hair grow. Their hair products are wonderful. My hair went from dull to shiny and healthy . Bree is my stylist. She is amazing. Always honest and helpful. read more

unfortunately they ruined my hair. I signed up for a "shine coat " treatment, which is a transparent gloss for my hair. after the procedure my hair (which I never colored before) changed color. I am still dealing with the consequences. I have my won natural dark color, but after the treatment my hair is of color of rust. apparently they didn't mix the solution correctly. don't go there. costumer servoce has been rude and indifferent. this place used to be much better ten years ago. I think the stylists are poorly trained, they don't know what they are doing. go somewhere else! read more

I went for a cut, single process to cover my roots, and partial highlights. After 4 AND A HALF HOURS my roots were blonde (I'm naturally a dark brunette) and any other highlights were no where to be seen. After sitting there all day I asked about the cut and was told "oh there was no cut put into the system." So after spending $300 on absolutely nothing I went to Salon West today where I got a beautiful cut and they fixed the mess that was my roots for free. read more

Nope nope nope, never again. I was looking for an East coast Aveda salon since that is where I've been going in Los Angeles for years. I gave the stylist the exact formula from my LA stylist- her response "oh that's too much." And I listened, big mistake, and now hot roots that need to be fixed immediately. Also, I asked them to blow out my very curly hair...done, but it really needed a run through with a flat iron. This salon charges an additional $20 for them to use a flat iron. I've been straightening my hair my entire life and have never had a salon charge for flat ironing. TACKY. And you can't tip on a credit card! This is supposed to be a high end salon!!!!! One annoyance after another. read more

I visited the Upper West Side location of Scott J Aveda last Friday and loved the experience! The front desk was friendly, and I quickly met Lyndon. He was incredibly skilled at making my vision (and shaping my very overgrown haircut) a success! I have been to a few salons on the Upper West Side and have yet to find a stylist who easily saw my vision and helped me plan how the haircut would grow out. After hearing about his color skills through other reviews- I will definitely be back! read more

Another great experience with Lyndon! I followed him from the Brooklyn heights location to here. Very happy with how my balayage turned out. I will only go to him for my color! read more

Scott J. Aveda Salon - Upper West Side - Balayage - Hair Salons Near Me - New York, New York

Normally I'm not the person to write reviews but after yesterday's experience I feel like I need to warn people. I was randomly booked with Laurell for a trim and truly got one of the worst haircuts I've ever had in NYC. There are pieces of my hair that I realized upon washing that are longer than the rest and my bangs are.... not good. I went in with a great shape to my haircut and asked her to keep everything the same (layers, framing, etc.) but as she was working I soon saw it was beyond her skill level to do so. The haircut itself took her about 10 minutes and I was charged $90... To make things worse, she decided to chat with me about how her instagram account was flagged for product photo that looked like something explicit in the model's hand. Basically I found her to be unprofessional both in conduct and skill level. Don't waste your money! Spend the extra $15 dollars and go somewhere where people are skilled. read more