A terrific insurance agency that I found in the Sea-Tac area. Working with Andre has been a pure…read morepleasure. He is extremely charismatic and offers great service. I used to have the General Auto Insurance and he was able to get me a rate with better coverage and Roadside Assistance included for about $30/mo less than what I was paying before. Big shouts to him and his terrific staff; David Singleton and Ally. Keep up the great work guys!

Very professional as well as relatable. Helped me assess my insurance needs, saved me money by…read moregrouping policies, and I left understanding what coverage I was paying for. The backing of a national provider with a local point of contact was exactly what I was looking for.

I just worked with Marc and his staff on transferring a policy to my agency. Sometimes its…read moredifficult to get information from another agent because they do not care because they are losing the policy. Marc and his staff were very helpful in getting the information transferred.

I have been looking to switch insurances because since I added my spouse to my policy there was a…read morelot of confusion with the plan and the agent wasn't as helpful or as personable, they just assumed that I understood everything and when I asked questions I would get a vague answer. I am so pleased with the service I received from Marc as he explained everything on the policy before we made the switch. He went over what we really need and what we don't need in our policy. I have always had some type of insurance but no one has ever took the time to explain to me what all the numbers mean or the verbage. Sure I get a policy booklet in the mail but understanding it was such a different story. He was able to really help customize our policy for us and you can tell he was genuine and that he really cared. I liked how he took the time to really make sure that we understand what we were paying for and it wasn't just another policy that he had to sell. If you are looking to switch insurance companies consider giving him a call.

Love talking to Amanda! I know her through my sister. And when my sister told me Amanda saved her…read moreover $1000 a year, I had to ask for a quote. Amanda, you're so quick and finding our family the best pricing! I'm super glad we found you! Sending all my home buyers!

Finding auto insurance can be stressful, but Amanda is amazing and she makes everything easy and…read morestraightforward. I would never want to go anywhere else.

It has been a pleasure doing business with Mark of Aurifex Financial Group. I found him to be…read morefriendly, responsive, trustworthy and committed to finding me the best car insurance coverage at the best price. He had good follow through and coordinated with Safeco to ensure that my insurance coverage was correct. I highly recommend Aurifex Financial Group!

From the owner: Established in 2018, Aurifex Financial Group is a licensed independent insurance agency providing…read moreauto, home, health, life and business insurance through some of the "Top" insurance carriers in the country. Besides insurance, we offer credit restoration, credit score improvement, and credit repair advisory services and financial education and coaching. As an accredited business through the Better Business Bureau we take a holistic approach in helping our clients. For more information, check our website or give us a call now to get a free quote today.

I contacted Pollock Insurance, a HUB International Company, about getting help with a new home…read moreinsurance policy. They informed me that they would get back to me within a day and email me the new policy information. However, it has been over a week, and I have not heard anything back. Their customer service is very poor, and I feel they are quite disorganized. I can't shake the feeling that they did not want to work with me because I am an Asian male. It seems like the company may have stereotypes about Asians, which is why they have ignored my inquiries and refused to assist me.

I've been working with Beth for 35 years - I'm now retired, but she isn't, and she knows how to get…read moreit done. Over the years she's handled my home insurance,14 different cars and trucks, and 4 motorcycles (two custom), through all the trials and tribulations that brings, no matter what happened at home or where I was in the country at the time things went awry. Never had a problem with coverage or claims, and I confess I've presented her with some challenges. I've looked at other agencies and insurance companies periodically as a reality check - 35 years as a customer speaks for itself.

On Monday 3/23/26, I called and emailed Betsey Cruz Chavez's office to cancel all of my policies,…read moremy home insurance and all my cars policies. and again on Tuesday, It is now Wednesday, and they still have not canceled anything. Instead, they are now blaming "phone issues" for the delay. At this point, their lack of responsibility is unacceptable. Their failure to report my insurance caused my vehicle registrations to be suspended, forced‑placed insurance from my lender, and unnecessary fees. I was never late on payments, yet I was treated with blame, silence, and no apology. And now they are delaying my cancellations as well

I like the way they respond quickly this is my first time…read morewith Statefarm family, and I hope it stays with their good service for as long as possible!

I don't think anyone ever enjoys shopping around for insurance. You only ever really need it if…read moresomething bad is happening. But insurance is so important. I've moved 5+ times, purchased many vehicles and traded different ones in, been in accidents, had a house flood, etc. I'm so glad that I go through State Farm and specifically this agency because I get personalized help that feels genuine and real. I've never had a hard time figuring out the next steps when issues arise. You talk to someone live super quick and they're always SO nice and QUICK! Love love love this agency and the services provided with it :)

The people here is nice, but the reason I give it 1 star is because they don't do a good job as an…read moreagent. 1/ When I added a friend of mine to my existing auto policy for carpool. Lee took that chance to create a homeowner policy for me without my consensus. 2/ I was a victim of a hit-and-run accident in 2018. To repair my car, I had to pay $500 deductible. 3 years later, I still haven't received the refund yet.

My monthly payment went way up!…read more No accidents, no tickets 10+ years. I called to get a lower quote, they tried to sell me additional insurance. We need a MAJOR insurance reform. This is absolutely a hustle.

Progressive is a scam. They change your policy coverages without your permission, they threaten to…read morecancel without a payment, you make the payment- and they cancel you anyway. They lure you in by being less expensive than other insurance to start. Also, if you've given them permission to pull your payment, they think it's ok to increase said payment without your permission and pull whatever amount they feel like. This is illegal! Never again. Go with ANYONE else for insurance.

My husband and I are out-of-state investors purchasing a property in Seattle, WA. We contacted…read moreabout 3 different WA home insurance agents (2 of which were Farmer's agents) and got the run-around for weeks. None were able to provide any helpful explanation as to what coverage would be useful given our circumstance. Desperate, we contacted our Farmer's home insurance rep. from our home town in SF Bay Area for help. He immediately put us in touch with Lorri in WA and facilitated the process. We paid our annual fee remotely via credit card and Lorri sent us our e-receipt. All of this happened within a few hours. Amazing! Thank you Lorri (and also big thanks to Ryan from Louis Greenberg's Farmer's office in SF Bay Area)!

Lorri is an exceptional Farmers Insurance agent who genuinley cares about each and every one of her…read moreclients. She goes above and beyond to make sure they get the best and most fitting insurance for all of their needs. If anyone needs Home, Business, Auto or Life insurance, I highly recommend going to see Lorri.

Mariah Sanchez /agent -@ Normandy Park OFFICE -very polite -excellent customer service. I am…read morethinking about switching insurances for cars and home -Thank you :)

I was so excited to hear that Fernando was opening his own practice! I worked with him in the past…read moreand he has always been fantastic. He is extremely helpful and takes the time to walk you through your plan and making sure it is tailored specifically to your needs. He also makes sure that you receive every discount your eligible for, which is very helpful for someone like me with extremely outrageous prices simply due to my age. He has made it so insurance does break my bank every month and I am forever grateful for that! He is very personable, kind and genuine. Overall he is a very pleasant person to work with and you will not regret working with him!