1. Scott the Fix It Guy

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    Scott the Fix It Guy

    4.7 (190 reviews)
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    Valerie V.

    My review here does not apply to Scott's ability as a fix-it guy. This is not something I can comment on as our appointment did not go through. Rather, my issue is his lack of professionalism in scheduling. We had reached out to Scott regarding an issue with our washing machine. He responded with a video, but being the un-handy people that we are, my husband and I requested an in-home appointment to repair our washer. Scott agreed, and we scheduled for a week later, as he had nothing available on his calendar. During the week I had to lug all of our laundry to the laundromat (I know, first world problems), so by the time the weekend came we were looking forward to our Monday appointment. My husband also took the day off so that he could make Scott's availability in the mid-afternoon. The night before our appointment, Scott emailed to ask for our address, which we advised was in Alameda. Mind you, when we booked the appointment, his coverage area indicated El Cerrito, Albany, Berkeley, Emeryville, Oakland and Alameda. Scott then responded that he doesn't cover Alameda, and that he wouldn't be able to service our machine. When we advised him that his Yelp profile included these cities as coverage areas, he said that he would need to change that to reflect only El Cerrito and Berkeley. That's it - no offer to make an exception since the appointment was made the prior week, no explanation as to why he didn't confirm our location when making the appointment, no apology for the time off that my husband had to take from work to make his appointment - nothing. The only upside is that Scott did offer us two referrals who may have availability the next day (hence the 2nd star). Thankfully for us, they were both responsive and we ultimately selected a fantastic repairman based out of Walnut Creek to come by the next day. I'm happy to pass along that repairman's contact information if anyone is interested.

    Washer and dryer

    Scott did a great job. Highly recommended!! He was very friendly and gave me useful information when using the washer and dryer.

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    2 years ago

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    Scott F.

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    6 years ago

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    Scott F.

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    3 years ago

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    5 years ago

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    3 years ago

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    Scott F.

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    Photo of Valerie V.
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    8 years ago

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    Scott F.

    Helpful 1
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    6 years ago

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    Scott F.

    I'm so glad we got it going again

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    5 years ago

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    9 years ago

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    6 years ago

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    Scott F.

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    Photo of Kim L.
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    7 years ago

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    Scott F.

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    4 years ago

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    Scott F.

    Nice job Jaclyn, that’s so cool you were able to fix it yourself : )

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    6 years ago

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    Scott F.

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    6 years ago

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    Scott F.

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    8 years ago

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    Scott F.

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    8 years ago

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    Scott F.

    Thanks so much Tom, I'm really glad it worked

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    8 years ago

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    Scott F.

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    7 years ago

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    9 years ago

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    Scott F.

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    6 years ago

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    Scott F.

    Thanks Rita, time to bake some cookies

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    7 years ago

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    Scott F.

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    10 years ago

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    Scott F.

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    10 years ago

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    Scott F.

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    13 years ago

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    16 years ago

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    10 years ago

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    Scott F.

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    12 years ago

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    Scott F.

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    10 years ago

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    11 years ago

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    7 years ago

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    Scott F.

    Thanks Steven

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    7 years ago

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    Scott F.

    Thanks so much Angus

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    8 years ago

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    Scott F.

    Helpful 1
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    8 years ago

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    Scott F.

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    7 years ago

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    Scott F.

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    10 years ago

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    17 years ago

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    13 years ago

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    10 years ago

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    Page 1 of 5

    Ask the Community - Scott the Fix It Guy

    If he can't--and nothing here says he does--where do I go to have a new blender drive coupling (the thing that grabs onto the blades of the graduate and makes them spin) shoved onto my Kitchen Aid blender,..in other words, small-appliance repair?

    I know there is a guy in Walnut Creek that repairs mixers. He should be on Yelp for Walnut Creek

    Don’t See Your Question? Ask Away!

    Review Highlights - Scott the Fix It Guy

    He immediately responded by suggesting that I pour boiling hot water in my dishwasher and then cycle it again.

    Mentioned in 40 reviews

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    Hi-Tech Appliance Repair

    Hi-Tech Appliance Repair

    4.8
    (437 reviews)

    We had a leaky dishwasher and also wanted to have our 25 year old built fridge looked at because…read moreit's been acting up some. Viktor and the team responded super fast to my quote on Yelp. Viktor showed up on the early side of the 3-5pm window and shot me a call and text when he was about 20 minutes away. He is super friendly and knowledgeable, as soon as he saw it was KitchenAid he said he was 90% sure it was a common issue but not serious one that he sees often in KA units and sure enough it was! He gave me some great tips on how to maintain the dishwasher as well and also suggested a couple of dishwashers to consider in the future. He then took a look at our fridge and gave me a couple of pointers on maintaining it, but also shared because it's a built-in replacing it will be $10-$15 for a new unit and suggested a couple of refurbish services they can do for much less but also said it's not needed yet. Pricing was upfront and more than fair, highly recommend Hi-Tech and Viktor is great!

    Viktor just finished repairing our high end LG Washing machine - drain pump and also "seeding" the…read moreinterface unit, and it was absolutely stellar. Impeccable cleanliness, neat, orderly. Diagnosed the problem quickly, showed me the faulty (broken) old drain pump, he had new ones in his truck (at all times)! Complete the replacement repair quickly, tested and confirmed, and fixed the UI connector at the same time. If only every repair was this easy and successful and affordable! Viktor in particular is great. I have if any other appliances ever need attention, I have peace of mind now with Viktor and Hi-Tech appliance in my contacts.

    Scott the Fix It Guy - homeappliancerepair - Updated July 2026

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