I brought my car here because of a great reference from my uncle. I was not disappointed, they took…read morecare of my car and completed the work earlier than originally estimated. You absolutely could not tell there was any damage to it at all. I was worried that the paint wouldn't match up because I have used so much wax on the rest of the car, but I was wrong, it looks great!! The went the extra mile with the amount of detailing the did on the outside and inside, I swear it looks better than when I drove it of the lot. I may have to wreck it again just to get the interior detailed in the future! Kidding, I have no plans on another wreck haha Be nice to the girls up front, I've seen them deal with a lot of busy situations in just the few minutes I was at the desk, they have. They have a hell of a job to do, you get the attitude you give :)

Following a car accident claim, I trusted Rich's Auto with body and suspension repairs. After a…read morefour-month wait, they returned my vehicle in an unsafe, undriveable condition, endangering my family. Daniel (office supervisor) and Julian (adjuster) were dismissive of my serious concerns. Rich's Auto subcontracted the suspension work to 'Super Shop,' who not only failed to fix the issues but also damaged the lower control arm. I ultimately took the car to Midas, where they immediately identified and repaired the safety issues missed by Rich's. I had to diagnose the body, alignment, and door issues myself, only to have Rich's staff argue with me and act condescendingly regarding their faulty workmanship. Rich's Auto Repair hired Super Shop for accident-related suspension repairs, but they only applied temporary, unsafe patches despite multiple attempts to fix it. After Super Shop repeatedly failed to properly repair the vehicle, I took it to MIDAS, who correctly addressed the issues and fixed the damage caused by Super Shop's negligent work.

I was involved in a car accident in Merced last month and local resident that has lived in this…read morecommunity for decades recommended that I take my vehicle to Pete's Auto Body. I had to call them first to schedule for a tow truck to kind of pick up my vehicle because I was staying in a hotel and had planned to be in town briefly, that ended up having to stay here for a few weeks because of the car accident. Rhonda took my call and she was amazing from the first phone call, through every step of the process with my automobile repair. I have not been in the car accident in decades and never been in a situation like this before, having been involved in one so many hours away from home and having to stay at a hotel and dealing with my insurance, the other person's insurance and all while being so far away from home. I was having to make decisions about a rental and stay all in the middle of the summer break, and she was supportive and patient through that process. I actually used my AAA membership to pick up and tell my vehicle to their shop and they took everything from there. Within one business day they called me and let me know that they had a fault ready for me and they reviewed that information with me and also connected with my insurance AAA. Everything was handled with professionalism, detail, and thorough communication. They had to wait to order the parts until my insurance authorized their estimate because as insurance companies do they want to handle down the price and pay the least amount possible; even though I pay such a high premium to have great quality insurance. As soon as Pete's was able to, they ordered my parts needed and they were there within a week. They then began the repair work, and by the end of the following week, I had my vehicle. I appreciated the fact that they gave me an accurate estimate and didn't make me hopeful with the timeline that made me think.I would have had my vehicle sooner than I did. I stopped by in the middle of the timeline and checked on my vehicle and the shop is well organized, the mechanics working in the shop are respectful and courteous and have great customer service. I actually got to meet the owner Pete and his son PK. That was a treat! Meeting the original owner and his son was a blessing, because I got to see the heart of the business from the founder to the next generation, and Jto see how they run the business, like a family was a beautiful thing to see. I truly believe that they have been a part of the Merced community for this many decades because they treat their clients like you would want your family to be treated, and I am not from the area currently, but they treated me like I was. When I picked up my vehicle, it had been washed cleaned from the inside out, and it looked brand new as though I was driving it off with a new dealership lot. I looked over the work and everything looked great and I haven't had any issues since. I picked it up several weeks ago, and I drove it all the way back down to through Los Angeles to Orange County, where I currently live. If you live in Merced County, or you're passing through and somebody hits you, or you get in a car accident, because accidents do happen; I HIGHLY RECOMMEND PETE'S AUTO BODY. The front office ladies are better than Charlie's Angels with stellar, sincere customer service. Pete is back in the shop, "making sure everybody's doing what they're supposed to be doing", his son PK is working too, and the other mechanics on their team are great! They will treat you like family, family that you LIKE, not your step family hahaha...all while taking CARE of your complete AUTO BODY REPAIR NEEDS.

He tow's for county of merced also. my truck battery was bad and dead. insead of jumping truck. he…read morebroke my drive line. He didn't have my permission to do this. His employee forced my truck on small towing truck causing some damages. instead of calling for flat bed. he force and force truck for twenty minutes. But not all his fault deputy wallace said he wasn't waiting he had moreless gave him permission to cause this damages. He did go back and forth to the deputy.But instead he wasn't prossessional and got that flat bed he caused damages.

Tesla-approved shop, Merced Auto Body, repaired my 2023 Model Y. Thank you for doing a truly…read moreexceptional job in restoring my vehicle to its former glory! Your team seamlessly navigated the insurance process and went above and beyond to ensure my Tesla shines brighter than ever. Red is undoubtedly a challenging color to work with, but your outstanding expertise made it look effortless. Thank you again for making this process incredibly smooth for me. Thank you all! Highly recommended Merced Auto Body for any Auto body needs.

I decided to bring my vehicle in after having it damaged at another body shop. They helped me took…read moremy car in and they did an awesome job they went above and beyond with there skills. Great staff really respectful and professional. They kept us updated with the status on the vehicle the pick up date was on point. The owner listens and exceeds his expertise. I highly recommend this body shop.

From the time I called to ask information on repairs until the time I picked up my car…read more The office is easy to find and well maintained, the work area looked organized and clean. The staff was very nice and welcoming. I had written estimate in my hand, an estimated time for parts to be in within 15 minutes of walking in the front door. The estimate was explained very well by Edgar, Veronica was wonderful about keeping me informed of payment and JJ was knowledgeable and business like when I picked up my car. Stress free and easy to work with the crew at Gerber. Thank you

My car is currently in the care of Gerber Collision and Glass so I will update with the result of…read morethe repair but I have to say this business has been amazing from the start. They were able to see me for a quote the day after an accident, they scheduled the repair soon after and have been amazing with communication. I receive daily texts regarding the progress of my repair. With this attention to detail I look forward to seeing the end result!

Bad service. Unfinished work. Cut the harness to my taillights and license plate lights. Took over…read more2 months for a 1 month job.

Fast .... Reliable..... Best price out of 5 quotes... The work ... ?? Well you can see for…read moreyourself .... Thanks So much guys i got two more cars that need your special touch SUPER SATISFIED CUSTOMER

Very professional, quick and friendly. Sympathy is the key here. Some have it and most don't. In…read morea world of change and how awful the economy is, it's very important to feel at ease. Especially if it is something very stressful as a car accident. I was very happy with my car's outcome. Thank you so much for doing a job well done!

I had my 2018 Infiniti Q50 repaired by this shop a few times on both the left and right front side…read more Now both wheel well covers on the driver and passenger side have came off and are shredded. I thought their work was guaranteed. Tried to contact them by email and wasn't able to submit anything to them.