Some comments are in error by Lowell O. There was never an explanation to me the the roof of my…read morecar needed to be replaced. Never. Therefore, I also did not chose to have it repaired instead of replaced. That makes no sense as the quote was for the repairs however they are to be done. Of course I would want the top to be replaced if necessary. It also was Never explained to me that without replacement it would not look new - conversation absolutely NEVER happened. Yes, minor scratches that Collision Center caused were buffed out. The major deep scratches on my door that CC caused were not buffed out because the shop scratched too deep. It was Collision Center choice to not replace the roof of my car and Collision Center choice to not repair the damage to my door that occurred at their shop.

Unfortunately my brand new 2023 F-150 with just 3,000 miles was recently rear-ended. It pushed in…read morethe bumper and back driver-side fender well needed replacing. I went by a few body shops for estimates and was rushed through. They seemed to not care if i did business there or not. I stopped by Collision Center of Lubbock and one of the adjusters there did a very accurate detailed description of the work they would perform. She printed out the estimate and walked me through the whole process. At that point i was so impressed that i told her to order the parts and move ahead with the repair. My truck was there about three weeks. It took a lot of work to take off the box and do it back to factory specifications. The GM (Daniel) and owner (Lowell) both made sure that the truck was to my 100% satisfaction. When i picked it up it looked better than off the showroom floor. These are fine people that did me right.

Tried to get my windshield fixed with safelite. They did not verify my insurance and I could not…read morereach a human being who could help in any way, just got scripted answers. Since my insurance had not been filed, I had to cancel to avoid paying out of pocket. If I could rate them in negative numbers I would

I am very unhappy with the service I received today. I believe the Tech was looking for a reason…read morenot to warranty my windshield. I went to the office and another Tech looked at the windshield and did not agree with the first Tech's assessment BUT he still found an unwarrantable issue. It seems to me that these guys are looking for any reason not to have to replace a windshield. I was not offered assistance in anyway. Not even with getting an appointment for a replacement windshield that I would gladly pay for. Very poor experience all the way around. I will take my business elsewhere moving forward.

Quick efficient quality at a fair price will use them for all my auto glass repair needsread more

My go-to location for a repair…read more They are very reliable and flexible. If the product is out a stock, shipment takes up to 2 days. When it came in, I planned for a 2 hour installation, it actually took 45 minutes, which I was pleasantly surprised by. I'll be coming here for a while.

I've gotten my windshield and driver's side window replaced on separate occasions and they…read morefantastic. They work quick, they're excellent at what they do, and they very kind on top of it all. I will forever go back to them for auto glass work.

Wonderful service from Scott at double T. Got me in the same day and offered the best pricing…read morebacked by a solid warranty. I highly recommend Double T!!

Excellent customer service and quality workmanship, every time! Glass Doctor has repaired our…read morewindshields & windows on our business vehicles, replaced a glass door, and even a hard to fit RV window. Very responsive and delivered every time. They have served our glass needs for the past few years. Highly recommended.

These guys really screwed me. They used what seems like bathroom calk to replace a very expensive…read morewindow. They said I could sand and paint it after it dried. That was impossible so I called to complain. The manager claimed this was far superior to traditional glazing. But it looks very crappy and the realtor who is going to sell my house agreed. So I hired someone to get that stuff off so we could put on glazing around the window, but it was so difficult to remove the glass cracked. I sent these guys pictures of how awful it looked, and I got back silence. They didn't care that their work was crap.