Amazing staff, very helpful and informative. I placed an online order for a used guitar at this…read morelocation to be shipped from this store to the GC in my area, and unfortunately the online Guitar Center staff kept misleading me. After placing my online order, the website had an technical issue and failed to create my order at the physical store level. Not only that, but the order disappeared from my account so the only way for an update on the status was to call customer support. I placed the order on a Wednesday, for the next 2 days after placing the order, customer support told me that the order was looking good and not too worry. After waiting all weekend for some update, I still hadn't received an update on Monday. Luckily one customer support agent caught something weird in my order and noticed my order did not get put through to the store. Shane from this location called me and explained the situation, which surprised me since the customer support agent was supposed to call me back with an update. Within minutes I got an update regarding the label being created. Fast forward to Wednesday (1 week after placing the order) no update regarding the shipment. Shane helped verify that the guitar did indeed get picked up by UPS and was on its way. Later in the day I received a message that the guitar was in my area preparing for transfer. Never did I think that an online order would be so complicated, especially in 2026. I called customer support and spoke with a supervisor to express my frustration throughout my experience, and the supervisor repeatedly tried pinning the blame on the store instead of the faulty outdated website. The employees at this location were very respectful and understanding whenever I called, and helped me at every step of the way. Although I had the negative experience with the online side of Guitar Center, this store was a huge pleasure to work with and I really hope they are being compensated properly for their hard work.

Finally found two great guitar techs. Robbie and JP although young in age but skilled in getting…read moreyou the sound you need. Tru them at the Pavilions location.

The premier guitar shop in Arizona, hands down! Their guitar luthier, Randy is one of the best…read morethat I have come across. He takes the time to get it right! I just brought in two guitars that are very important to me. He set both of these guitars up within 3 days, and the results were beyond anything that I expected. Furthermore, I have a Les Paul that he set up probably 10 months ago, and it has held up like the day that I got it back from him. If you're looking for a group of professionals that know what they're doing, look no further!

I took a new PRS guitar I had purchased at another shop in for some warranty work on a static noise…read moreissue coming through the body. I left the guitar with Guitar Gallery and the tech took my guitar off site to his own shop to troubleshoot and try to resolve the issue. After a couple weeks I called and was told he was still working on it but should have it finished soon. Finally I called and was told he was bringing it back over to the store and I could pick it up just before they closed. I picked it up and paid $65 for his time and efforts. He said the static was still present but was perhaps slightly less, and that the static could be coming from the plastic cover plates on the back of the guitar and he said he would make me new replacement covers of a different t material to see if that would alleviate the static. He said he would have them done in about a week. I brought the guitar home and discovered the vibrato trem arm was missing. I called the tech's cell the next day and he never answered or returned messages. I called the shop and they said they didn't know anything about the missing trem arm. After many many attempts I eventually gave up and just ordered a new trem arm from an online shop. I never heard from anyone again about the replacement back plate covers or my missing trem arm. I do not recommend taking a guitar to this shop for any repair. I'm out $65 for attempted repairs, and another $25 to replace the misplaced trem arm myself. Signed...Pissed in Peoria

Our experience with Brandon Parker was better than spectacular! This individual makes your move a…read moredream. He is a man of his word, on time, and works harder than most. All of the big name interstate movers turn down small sized interstate moves. I must have called 12 different movers; which included the well known companies and some of the smaller ones. The local companies are happy to take your business for intrastate moves; but not interstate moves. I was concerned when no contract was required by Brandon. However, this guy can be trusted to perform what is agreed upon with just using text messaging. He is also very careful with fragile pieces; taking great care in delivering them in one piece. Some movers suggested shipping our boxes. However, this is not an inexpensive option. Plus ,unlike Brandon, who carries your boxes out of the unit and into your destination ( we have three levels ); the usual shippers require delivery to the store and drop off at the eventual destinations front stoop. As for cost, considering Brandon is flexable about pickup and delivery; the small extra amount is well worth it!!! Paul H.

I worked with Brandon on moving a 2 bedroom townhouse from Phoenix to Denver. He did a great job…read moreand everything went smoothly! His quote was well below most moving companies I reached out to.

This review is a little overdue, but I had to give this company a shoutout for the amazing work…read morethey do. I also appreciate the mission behind their organization, and I highly recommend checking out their website to learn more. It's pretty awesome what they're doing. Scheduling was incredibly easy, and the entire process was stress free. The team was fast, friendly, professional, and took great care of my furniture. They also helped transport my belongings from Tucson to Phoenix, which was affordable and made the move so much easier. A special shoutout to my movers, Matt B., Aaron, and Johnny Y. Those guys were fantastic. They worked quickly, showed up on time, handled my belongings with care, and made the entire move completely stress free. If you're looking for a reliable moving company, I highly recommend giving these guys a call.

This was my first time using Academy Movers, and Nathan, Wayne, and Ryder were truly the best…read more Moving isn't fun, especially when you're used to doing it alone, but these gentlemen made the entire experience unbelievably easy. Even if you're already packed, they come prepared with extra boxes, wrapping, and anything you might need for those last‑minute items or unexpected loose pieces. That alone took so much pressure off. I also know being in someone's personal items can be a lot, and they handled everything with so much respect and care. Since everything was already packed up and I didn't even have water to offer during the move, I made sure to grab them Starbucks once we arrived, and it definitely hit the spot. This is one of the ways I can say THANK YOU! Super friendly, on time, and ready to go from the moment they arrived. What should've been a four‑hour move was done in three. I highly recommend Academy Movers for your next move, and after this experience, they've earned a client for life. A++++++ -J

This was our first experience hiring movers and we were so impressed. They showed up on time, had…read moreall of the supplies, wrapped all of our furniture and breakables with care, were enjoyable to spend 4 hours with, and most importantly they were efficient with their time! If you are searching for a moving service, you can't go wrong with Fuertes Moving Company!

Local move in Mesa - Went by the reviews on YELP. Pricing was only a little higher than others, BUT…read morethese guys were great! Rene and his crew showed up on time, called and communicated they were on the way moved my 2 bedoorm apt to another complex - everything was placed where it should be, TV's and furniture wrapped and handled with care, put together whatever had to be taken apart - cleaned up and left me one happy customer! ***HIGHLY RECOMMEND.*** These guys were a pleasure to deal with. Hopefully I won't be moving again anytime soon, but will keep these guys in mind if i do. No hidden fees, hourly price quoted, and no surprises.

Matthew is an incredibly kind and patient human who ended up waiving any service fee due to the…read moreproblem being as simple as cleaning my guitar pots. I will be returning to this place when in need of any instrument / amp repair!

I was looking for more guitar oriented store. It had selection of string instruments and…read morekeyboards. Guitars hanging high up on wall. Small section of guitar music

Overall they did a great job. The three movers arrived on time and were very conscientious about…read morewhat time they finished for billing purposes. They were fast and efficient, but also took the time to ask where we wanted boxes, etc. The only drawback was that after they had left, we realized one bed had never been set up and was still wrapped in plastic leaning up against the wall. I would use this company again despite this small error.

Professional, caring, polite. I needed furniture moved on short notice and they happily obliged…read more Definitely recommend them. Priced reasonably. Thank you Arizona Brothers!​

Best Store for Everything when comes To Music inst. And…read moresupplies. Well stocked With top Brands and great Service, from The sale to the set up on my guitars. I Bought a Taylor & Gibson 339, had them Both set up in the store shop. Highly Recommend this store, staff is very Knowledgeable. All the Employees are Really good at helping you out. My Favorite Music Store.

As the mother of a musician, I've learned far more about instruments and accessories than I ever…read moreknew before. I still may not be able to identify everything, but I'm getting better. While I was in town visiting my son, he mentioned that there was a music store not far from us that he'd like to visit. I wasn't prepared for the size of this place-it's far more than just a "music store." He had a gleeful look of awe as he admired the selection of brass instruments and was able to play a few of them too. He'll be ready to make a purchase soon, so he wants to know for sure which one is just right. If you don't quite know what you're looking for, or need some elevated service, you might find someone, you might not. It's a more laid-back approach to customer service-we had to seek someone out for help. But I suppose I prefer that over an in-your-face sales person trying to close a deal.