Great pastries and food. Definitely must try! We had the Cobb salad and some pistachio croissant, the banana bread is amazing. Also had the sourdough loaf. read more

I placed an online order for pick up and I appreciated that it was ready during my designated pick up time. The cafe is big with a variety of breads to purchase and a whole array of pastries to taste. I was like a kid at a candy store, I wanted everything. I feel like the cafe could use some seating inside the cafe and I think that maybe at one point there was. On this specific day, there was seating available outdoor only. My white mocha was delicious and my coffee mate enjoyed his vanilla decaf latte. The ham & cheese croissant could use some loving, it lacked in both the cheese and the ham. For a quick pick up, the customer service was fine. No issues at all. read more

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We eat here EVERY Saturday morning. Incredible pastries and breakfast meals. The owner is usually there and talking with all the customers. He is wonderful and makes it feel like a good community place. read more

Decent breakfast burritos but the lattes were HORRIBLE. not sure if it was old coffee/espresso but it was absolutely awful.

Scratch bakery is my family's g-to for most holidays and birthdays. It is now a small chain, but we have always gone to this location. Scratch offers breakfast and lunch options if you'd like to sit in the very small seating area. We order ahead most of the time for specialty cakes and pies. They do offer some gluten-free options, such as seasonal gluten-free pies, and they occasionally have things like a gluten-free doughnut. You can buy premade bags of bread and cookies or you can buy from the counter on the day: anything from patisserie style eclairs to cookies, donuts, and cupcakes. Although they are tasty and reliable, they are not my all-time favorite bakery. But they are my mom's! We will be loyal Scratch customers for a long time to come. read more

We stopped by this place since we were in the area. The coffee was really good, and the pastries were great. There's plenty of parking and outdoor seating. They also have prepackaged cookies which are perfect for gifts. The staff were helpful even though it was pretty busy. read more

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Scratch was amazing! We ordered Door Dash for an office lunch for two colleagues who don't eat gluten. One has Celiac disease and can get very sick. When I called to ask about cross contamination for my celiac colleague, the manager was honest that they use one bread slicer, which we appreciated! My colleague chose a salad, said it was delicious and felt great. My other colleague, who does not eat dairy or gluten as a choice, ordered Sammie on their gluten free bread, and said it was delicious. We will definitely be back! read more

Hello, I noticed that every time I walked in, the employees were friendly and smiling, and the pastries were good too. I visit cafes and French bakeries frequently around the world and locally, and I always write reviews, whether positive or negative. And every time I go there, your employees are gracious and polite. When the employees are courteous, the food is surprisingly good, in a somewhat unexpected way. My hats off to you for being the best voted French Cafe for showing social etiquette in the Laguna Hills/Woods area. Keep up the positive work and congratulations. A read more

Omgosh! This place has the ultimate French Dip Sandwich. Just how my grandma made them! But it's been years and now I found where to have one delivered to my Assistant Living. Delicious read more

Staff: Customer service was ok, but no name tags to reference any individual. I walked in not sure where to stand to order. Got a funny look from the girl at the register. She said I can help you. I apologized and told her it was my first time here. Two of the items on the website were no longer available which was a disappointment. The girl said they needed to update their website. After ordering my goodies were brought out really fast. Quality/Quantity: Strawberry croissant was great but small, much smaller than I've seen. Chocolate croissant was over baked and borderline burnt. Cheese danish was really good. It was flaky and crispy which was a nice surprise. The plain croissant was equally good. Overall: It was good but would not take the place of my all time favorite Chaupain Bakery (see review). Will I return? Huh, maybe. read more

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Nice bakery cafe. Huge variety of desserts, and they also bake their own bread including English Muffins. Their bacon, egg, and cheese breakfast sandwich on a light fluffy English Muffin is great. They also have an awesome hash brown patty. Coffee is nice and bold. You can buy bags of bread, home made Chex mix, cookies, etc. They even make whole cakes, little cake bites, and cake pops. Unfortunately it's outdoor dining only. I can't wait to come back and try more things like their muffins, cookies, and cakes. read more

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The pot roast dip was unbelievable and Kendall was an amazing server and went above and beyond with our service. 5 stars on quality and service read more

First time at Scratch Cafe and it was as good as expected. The young man behind the counter was very friendly, the server not so much. She wasn't rude just very short so she was probably having an off day. The breakfast sandwich needed some seasoning but the English muffin was delicious and so was the burrito. Out of the desserts we got to go, the lemon cake was the winner. Prices are very affordable and they have plenty of outside sitting. read more

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Love this place the bakery foods are amazing the cookies and cinnamon rolls are so good and there food is awesome never disappoints

The food is truly from scratch and excellent. Great atmosphere and friendly staff with always excellent service. The location is also very convenient. My go-to place definitely. Thank you. read more

I always can rely on delicious food and excellent customer service when I go to Scratch Bakery Cafe. The cashiers and servers are always competent, courteous, and friendly. Christian was so very helpful today when I was ordering my food and drink. As usual, I really enjoyed the food. My experience at Scratch has always been positive. Trisha Black read more

Very nice place! Only outside seating available. Take out also available. Just go in, order, grab a number and find a table. They'll bring the food right to your table! I recommend coming around 11 am and noon. This place gets really busy during actual breakfast time, 8, 9, 10 am. We showed up at 11:30 am. A party of 4 adults and 2 kids. The place was not busy at all. No waiting in line. Lots of choices. Staff was on point, very helpful, excellent recommendations, excellent attitude. Cool atmosphere in this place. Food was ready quickly, since it wasn't busy! Also, lots of dessert choices lol. They also do cakes, for birthdays and celebrations! Definitely will recommend this place. Wish they had some inside seating though, but I know there is probably not enough space inside because it could get really crowded with the ordering line. We had a good experience here today! Thank you! read more

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No indoor seating so on a cool day wear warm clothes. Plenty of tables, some with umbrellas. Ordered two salads, one chicken salad which was a scoop of tasty chicken salad on a large bed of greens. The other was a summer salad which was berries, apples & feta cheese on mixed greens. Both were good, not phenomenal just good. Chicken salad was a much better value for the price as you don't have to add a protein for extra cost. Both salads came out in a plastic "to go" box, guess they only use disposable containers & utensils. Service was friendly. Restaurant was very busy with long line on a Sunday at noon but meals came out in a timely manner. read more

Scratch Bakery Cafe - Summer salad - Cafes Near Me - Laguna Hills, California

Great spot! Wide open, bright and clean with a long case full of beautiful pastries. They also offer a large menu of breakfast items, including sandwiches, burritos and French toast. I had the veggie burrito with egg whites and it was delicious . . . very fresh tasting. My son enjoyed the Monte Cristo sandwich as well. The outdoor seating is abundant and umbrellas provide lots of shade. This could definitely become a regular stop for me. read more

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Nice outdoor seating. Recently improved their quality of coffee, but anyhow we meet with friends here only and only for their nice service specially we always get the best and friendly services from Mehrshad and Corina who always give us great warm welcomes. read more

For health reasons, I'm stuck with the FODMAP diet for a while. Part of this diet is avoiding wheat products. Since this place has some gluten free bakery goods I thought that I'd give it a try. The gluten free bread was a good value at around $9 for 34 ounce loaf. In comparison, Sprouts sells Schar gluten free bread at $7.50 for a 14 ounce loaf. Unfortunately, all gluten free bread based upon rice flour is a disappointment compared to wheat based breads. The ones using oats flour or other types of grains tend to be a tad less crumbly. But, they're even harder to find. I had a couple of the gluten free pastries. The best one by far was the Dulce de Leche Cheesecake. It was excellent. Because it was so moist you really couldn't tell it was gluten free. Can't say the same for the Chocolate Chip Raspberry Scone. Although it tasted good, it was just too crumbly for a scone. Which is funny because usually I complain about scones being too dense. You have to give this place credit for having a few gluten free bakery goods on their menu. I've read a few reviews from people complaining about how they gouge on their gluten free offerings. Well folks, that's life. The gluten free flours are harder to work with than wheat. And, the market for them is smaller. So, what do you expect? These people have to make a living. I've read some absolutely crazy negative reviews about this place. Like it wasn't open for Thanksgiving for breakfast and they were"forced" to go to Denny's. Or, another one that waited until the last minute to pick-up some pastries and "had to go to a dinner party empty-handed" because they were closed by the time they got there. Like there aren't any other bakeries in the world. I'm glad that I'm retired now so that I don't have to deal with the entitled nut cases that live in Orange County. Although I didn't find everything "perfect", it was all pretty good. And, that Dulche de Leche Cheesecake was perfect. To me anyway. read more

My favorite breakfast burrito in all of Southern Orange County, not to mention the food is freshly cooked. The service is quick even on busy days and the inside of the business is clean. read more

I visited recently with my gal pals. We all liked the semi shaded patio and the abundance of parking. The service was polite and prompt. My matcha latte and dessert was perfecto! The others also liked their selections. Thanks for a pleasant experience! read more

Very friendly staff who recommended me to try the fruit tart (seasonal) which was absolutely delicious. The tart crust was well baked but not too hard to bite. It had a very nice flavor. The patisserie cream at the bottom of the tart and the fruits were all so fresh and delicious - a special note to the fig, that was very tasty. I was tempted to the bakery after seeing the pctures of their English muffins. Since they weren't sourdough English muffins, they didn't have that crispy crust and that chew but for regular English muffins they were top quality. If I'm in a pinch, I would get these English muffins again. They toasted very nicely, with lots of salted butter on, they are scrumptious. The staff also recommended the 'knock knock' for me which I haven't tried yet - so am looking forward to the treat. read more

I was running an early morning errand and found myself at Oakbrook Village Shopping Center, where Scratch Bakery is located, around 8am on a weekday. I hadn't had anything to eat yet so ordered a couple pastries and a vanilla latte. They had quite a number of pastries to choose from and I ended up deciding on a cinnamon roll (warmed up) and a chocolate croissant. There was no seating inside but a large number of tables set up outside. My pastries and latte were handed to me right away and I took a seat in the patio area. The latte was okay; a sweeter version with average coffee. The large cinnamon roll was mostly a winner. The bread of the roll was fresh and soft and the icing gooey-delicious. The amount of cinnamon was perfect except in the outer ring which was too thick, plain, and "bready". I chose to ignore a lot of that outer ring, pretending it just didn't exist. The chocolate croissant was excellent. Again, it was very fresh and soft. The buttery flavor of the croissant meshed well with the dark chocolate. The chocolate filling was the perfect amount and wasn't overly sweet. Not a crumb was left. They have a variety of other things aside from their fresh pastries - cakes, tarts, breads, etc. and also offer a variety of sandwiches and hot breakfasts. read more

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There are not enough adjectives to describe just how AWESOME this place is (As well as Newport Beach). T-giving 2024 we had a friend over for dinner. He brought an Apple Pie from Scratch. IT WAS FLAT OUT THE BEST APPLE PIE WE HAVE EVER EATEN! (He came in 2025, too - we hoped he would bring another Apple Pie from here - he did and we loved it just as much as 2024). It tasted freshly made - because it was. It was PACKED with so many apples they spilled out when we cut a piece and then ate the pie. The crust and topping - just as great. I have since gone back on my own and purchased products from both locations. The pies here (and other products) are not cheap. If you are looking to spend as little as possible for bakery products - this is not the place for you. IF you are looking to purchase first-rate and top-notch products - this place is for you. The prices might be a tad higher than most bakeries..........but the quality of products you receive is also higher that almost all other places. FOR THE MONEY - the prices are fair. Stop by here once, get something, and you will see i am 100% right! read more

Always amazing food and great service. Ambiance is the parking lot so not a strong selling point but it's alright if you are bringing your pooch with you for seating outside. read more

I don't know why it took me this long to come to Scratch Bakery, but I'm glad I did! Scratch Bakery is a solid place to come for their croissants, pastries, bread loaves, and breakfast burritos. I tried so many things here and loved every single thing! I do feel that some of their items are priced really high, but for the most part, their prices are comparable to places that offer similar items. My only complaint is that there was hardly any avocado in the Vegetarian Breakfast Burrito. At $8.95, I expected to be able to at least see avocado, but there was hardly any (see photo). I still recommend the Vegetarian Burrito despite the lack of avocado because it is so good and very hefty (just a little over a pound)! read more

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Kendall is amazing. And great food. Such a hidden gem. You should add this to your regular visits.

OCRW 2022 Review Food: 3.5 Price: 4.5 (Good bang for your buck! ~$13 savings!) I came here today around 2:30 and picked-up the 2 for $20 picnic. There are only 2 options for the sandwiches: Grinder and Turkey bacon and I got one of each. The grinder came with potato salad and turkey bacon had a fruit salad as a side. I didn't eat the sandwiches since today is Friday but lover said it was a normal tasting sandwich. He said the bread was also a little hard, which I tried and agreed. It wasn't as fresh. However, the sides were good and fresh. The chocolate and vanilla cream puffs are also good and the lemonade refreshing. It is on the tart side but not too sweet. Overall I would give this place 3.0 stars based on these sandwiches, however with the ocrw deal, this got bumped up to 4.0 stars. My cheapness won today since the yummy dessert and drinks balanced out the okay sandwiches. Give this place a try before OCRW is over tomorrow! read more

Scratch Bakery Cafe - Ocrw 2022: 2 for $20 picnic. 2 sandwiches, 2 lemonades, 4 cream puffs! Good deal!!! - Cafes Near Me - Laguna Hills, California

Well this will be the last time I'm coming here to provide my clients any treats. After spending almost $400, this establishment was both unprofessional and rude after I notified them that they forgot to box up several pastry items that I was charged for, which I was delivering to my clients. Not only was I missing several items, I was charged for a gift bag of cookies that I didn't order, nor receive, and even dressing to one of the salads was forgotten. The missing/overcharged items only added up to a measly $33 (not including the salad) which seemed of almost no concern to the "manager", Kendal, when I called. She said to just come back tomorrow and we will issue you a credit by gift card the next day. No apology for the screw up by the way. She seemed more annoyed than concerned about the mishap. Nice "management" skills. We went back today and both she and Michael, apparently the manager above her, refused to give us a gift card/credit that Kendal agreed to by phone, and instead Michael offered the advice, "I guess you should've checked your bag before you left". It should also be noted that someone on their side went into their computer system and fraudulently altered our receipt by removing the missing items from it to cover their a**es. The total final charge still came out to the same, and luckily we had the original receipt showing the correct items but wow, someone should be looking into that. Michael couldn't figure out how his reprint was different from our copy of our receipt and someone even went over it line by line to see that the exact things missing on our original receipt were now suddenly deleted on their end and on their reprint. Again - we had the ORIGINAL receipt but yet he kept claiming his is different - well yeah clearly someone went in after we called and altered it, but forgot about basic math. So when you add it up each line item, the total on their "new" receipt didn't match the actual credit card charge anymore. He didn't seem to care that an employee went in and literally changed it. No big deal, right?Unbelievable! It should also be noted that this isn't the first time they've either forgotten items or gotten orders incorrect. I spend about $300-500 almost every month at this establishment to provide treats/lunch/breakfast for my clients. But somehow the blame falls on me for not checking every single bag/box and opening others' food boxes and literally touching their food to see if the sandwiches are dry as ordered. Maybe work on the internal issues instead of blaming the customer? Bad business acumen by Michael (manager) - this just shows you how hiring a short sited person can hurt your business. The worst part is he didn't even apologize for their mistake even after I mentioned multiple times that no one has even addressed their ERRORS - he also didn't bother to thank me for my business, both which cost them nothing. Will be taking my business somewhere else from now on - somewhere where they honor their word and their loyal customers, and at the very least, apologize when mistakes are made without blaming their paying customers! read more

CLOSED ON THANKSGIVING!! No sign, not posted on the website, not even updated hours here on Yelp.. it literally takes 5 seconds, but it is what it is... Sad that a great place for breakfast , taking my Family to Dennys.. as just being open for breakfast and the bakery would have been perfect!! GUESS NOT!! read more

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This review is regarding my take out experience. We ordered lunch and pastries to go and everything was delicious! I didn't go in to make the actual order but my mom who did said everyone was super friendly and patient with her. It was her first time at the bakery and it was very hard for her to decide what to order because apparently everything looked amazing! I ordered the pastrami sandwich. It was so amazing. Hot pastrami, fried egg, grilled onions, perfection. Definitely recommend this sandwich if you want a warm and filling sandwich! For my pastries, I chose the mocha cake and chocolate cream puffs. Both were great. The mocha cake was super fluffy. I was expecting regular custard cream in the puff but it was actually chocolate cream. It was a nice surprise! We will for sure be ordering from here again! read more

Scratch Bakery Cafe - Mocha cake! - Cafes Near Me - Laguna Hills, California

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Amazingggg service! The cashier helping me was amazing didn't take long to order at all after being helped. While i was waiting for my burrito which is soooo heavy, i took a bite from my strawberry croissant. Once i took that bite it felt like I had just woken up by the heavens or something. MOST DELICIOUS from scratch croissant i have ever tried. I wanted to order 5 more. Everything in it is just too fresh not too sweet but the perfect amount of flavor. read more

One of my favorite places to eat. Always good food. The bacon breakfast sandwich the best. Great food. Great friendly employees.! Can't beat the lunch menu. Kendall the best. read more

The staff was extremely helpful and kind! I usually am anxious when ordering somewhere new but I did not feel that way. I got a cheese danish and an iced vanilla latte, both were so good! The music inside was so good overall 10/10 experience can't wait to return!! read more

Always a game changer when we come here. Everything is have tried is delicious and fresh, made with high quality ingredients. Everyone is so helpful and kind here. read more

Lexi.. she was a lifesaver! My other bakery screwed up on the order last minute and couldn't correct it... And scratch bakery came through for the wi... They had one carrot cake left and she was so sweet and was able to save it for me until I got there so no one else would take it... she made a gorgeous "HBD" sign to go on top:.Literally saved the birthday cake tonight thank you so much for your great customer service Lexi. I really appreciate it. read more

Scratch Bakery Cafe - Carrot cake - Cafes Near Me - Laguna Hills, California

The best chocolate cake I have every had. Plus the strawberry and Oreo ones are also super good. Great cookies and the knock knocks are to die for! read more

Had lunch here today , everything was delicious. Monte Cristo and a tuna melt. The cinnamon scones are divine and the oatmeal choc chip are so good , like scotcharoos with chocolate chips. We love scratch breakfast sandwiches too, with the homemade English muffins ! read more