We love our new shutters from Made in the Shade…read more We desperately needed new blinds for the kitchen and family room. We received three reasonable bids, but Made in the Shade was our best option after a small negotiation. Chelsea did a fabulous job explaining what was available to us. She listened, had a great sense of humor, and allowed us to ask questions and explore different design options. We even met Brando, the owner, who came out to discuss our order briefly. Then Josh came out to install our 5 new shutters. He was fast, very polite, and did a wonderful job. There are many options for new shutters, and perhaps, once they are installed, who you purchased them from will not ever be noticed. But we all know the problems that can occur with delays, poor installation, and sloppy workmanship. Made in the Shade was incredible, a joy to work with, and very high quality. The shutters arrived two weeks earlier than promised, so if there was one downside, it was that I had to hurry and paint the kitchen--not much of a downside. We highly recommend Made in the Shade.

We placed an order for curtains that included both the products and installation. Chelsea, the…read morerepresentative who came all the way to our house, spoke at length about how this was a family-owned business and how they stood by their service, bla bla bla. But since taking our money, she's completely stopped responding to messages. It's unacceptable and unethical to treat customers this way. If you come across Chelsea working with any curtain or window treatment company in the area, be extremely cautious. This experience has been a nightmare and I wouldn't want anyone else to go through the same thing!

I requested : Cord broken…read moreone across the top! It was very good. Chris --he used his time wisely! Quality Value Chris and his son

We purchased a home in El Dorado Hills and needed blinds through out our home. Mark was a great…read moreresource and helped us select the perfect choice for our needs. We actually had him back for additional requests and he was always accessible and responsive. Love our new blinds and would highly recommend their services. Dan and Gay

I had shutters installed by Axent Shutters Blinds & Shades back in June and wanted to live with…read morethem for a bit before writing a review -- and now a few months later I can confidently say it was such a great decision. Chris Louie, the owner, was incredibly friendly and responsive right from the start. After I submitted a quote request online, he contacted me almost immediately and came out with a huge variety of samples. Seeing the different shutter styles, sizes, and widths in person was so helpful because what I *thought* I wanted actually changed once he walked me through the options. He really took his time explaining everything, which made the process much less overwhelming. I also appreciated that he gave me a few days to think it over instead of pushing for a quick decision. After comparing everything, I decided to go with Axent -- and I'm so glad I did. The pricing was fair, communication was excellent, and the delivery and installation went smoothly. The install team was fantastic. They worked efficiently, cleaned everything up, and even vacuumed before leaving -- it honestly looked like they had never even been there. Helpful tip: if you're unsure about shutter sizes or styles, ask Chris to walk you through the differences in person with the samples. It makes choosing so much easier. Final verdict: absolutely worth it.

I thought business work ethic was dead. After calling Axent Shutters and working with Chris made a…read morebeliever out of me that people work hard for a living. I needed a 12 year Hunter Douglas headrail remanufactured because the old one is obsolete. Chris took my information and called Hunter Douglas and they made a new one and he came out and took the old one down and installed the new one, all under warranty. Chris wouldn't even let me buy him lunch. My wife and I are so pleased that there are businesses that are still honest and do what they say they will do. Thank you Chris!

After having frustrating experiences with two previous companies, I was honestly feeling…read morediscouraged going into this process. That completely changed once I found Jackyes Drapery--a local, family-owned business that truly exceeded every expectation. Sean was incredibly professional, knowledgeable, and thoughtful in his approach. He didn't just provide a quote--he offered design guidance that was truly next level and helped bring everything together in a way I hadn't even envisioned. His team was just as impressive--responsive, detail-oriented, and on top of everything from start to finish. The entire experience felt seamless, which is saying a lot during the already stressful process of buying a new home. I can't say enough great things about this company and family. I will absolutely be using them again for future projects and recommending them to anyone looking for high-quality service and expertise. So grateful for such a positive experience!

Thank you so much! I love my new blinds! The blackout blinds in the bedroom are amazing. Going to…read morebed at 6pm is a lot easier. The blinds in the front two rooms are very classy. Thank you again.

Rainy and Justin installed our shades today and they did so in a professional manner. Quick and…read moreseamless experience during installation. They demonstrated the remote rollers and answered all the questions I had in an effective manner. Heather was my sales representative, and she was extremely knowledgeable. She was kind, helpful, and open to my needs and preferences for the rollers we chose. Thank you for the excellent customer service!

Game changer! Roger and Chris we amazingly thorough during the installation process. I couldn't be…read morehappier with the customer service from the team and especially James and his installers during the entire process. Great shutters at a great cost!

I had 3 Hunter Douglas blinds that needed repair. Arturo was very professional and did a great…read morejob, making these blinds like new. Reasonably priced, and the big surprise to me was that he repaired all 3 in about an hour, and didn't have to take them away for a week or two. I highly recommend this company.

Called looking for repair and he helped me over the phone! No charge!! Easy and really quick…read more Grateful for an honest guy. Highly recommend!!

Ray is the best in the business. Excellent prices and service. Cleaned entire house full of blinds…read moreand drapes. Came out like new! Would definitely use him again.

Unprofessional and no follow through. Dishonest. Our Hunter…read moreDouglas Shades were warrantied transferred from another company to Sierra Home. We called Ray in April when our tension string broke again. We let him know the shades would have to be taken down and sent into HD for repair. He informed us the first available repair was mid-June and booked us for a 10 am appointment (not a window but a specific appt). We had conflicts that day but didn't want to rebook out 2 more months so had family cover. At 12:00 pm he finally called to say he was running late (!) and asked for specific directions. I gave him turn by turn directions to the house. He said he would be there in 30 min. He called 45 min later and was lost and needed me to give him directions as he drove to house so I spent another 10 min driving him there. He walked in, saw that he needed to take down the shades and said he couldn't do it without his partner so he left! Mind you, I'd informed him of this when we booked the original appointment 2 months before! He told me he'd call me immediately to rebook when he got back to the office. No call... I called the next day and left a message. No call back. I called again.... No call back. I called again. You guessed it. It's been two weeks now and I've not heard a peep. Having read the other reviews about folks not getting their shades back, I'm guessing we dodged a huge bullet, but boy am I miffed that I wasted two months of my time waiting for non-existent service and that this lousy business holds the warranty to my shades. Don't do business with this guy. He isn't interested in customer service. He doesn't listen to his clients. He doesn't know how to use GPS, wastes client's time and doesn't provide basic service. He isn't honest - if you're not going to bother to repair my shades at least have the courtesy to tell me, don't flake on me!