I recently purchased an electric wheelchair for a friend who had mobility challenges. I was…read morecompletely unfamiliar with wheelchairs and their needs. After just 10 minutes of conversation with Mr. Horner, the owner, I felt confident in my decision to purchase a chair from the Home Ability Store. Every person I interacted with was professional, knowledgeable, friendly, empathetic, and went above and beyond to meet my needs. I highly recommend the Home Ability Store to anyone seeking exceptional customer service.

Caring sales support team easy to work with and no hard sale. Great selection of items over a wide…read morerange of supplies.

They have not resolved my problem after two home visits. did not return phone calls. went to 6277…read morepowers ave to speak to them. They are not there. We started with them in 2009 when it was family owned and operated. after being sold several times, now operating out of new jersey. service has deminished. cannot get rid of them because of some contract issues with medicare.

The call service is a ioke. Thev used to be great no issues…read more That has significantly changed. Ido not believe they have any office staff anvmore! I think thev went fully online ordering and you ONLY speak to people Philippines. The last time Michelle was in office was 9/26 she never called me. 10/02. My Dr sent the script 9/9. I was suppose to have a new in office fitting. I am still using the same old mask and tubing. Ever since this Valmar company took over..straiqht down the drain. I would steer clear especially if using Military Benefits, there is better options in town. If don't get this resolved I am taking my business else where. Stop being a small business wanting support and then moving obs that could be for stay at home parents here supporting one another and moving them overseas. I want to do business with people who offer customer personal service not 1 hour on a call. and when I ask the person "is that what you just said" they sav "i don't know" 10/22 the never contacted me I went b the office nothing place is a ghost town dk what scam valmar is doing but they didnt even send my stuff to insurance till 10/10. Did it wrong was denied with wrona codes. Never called me then i qet a texi today with no info but savs I have a bill. I can't see it and even when 1 tried an account.... have no info on this mvsterious pill! I will be filing a complaint with the AG of Florida about this buisness. I already told mv doctors office and thev will not be using them anymore either. Next I will file a complaint with Tricare east.

For decades this was our go to pharmacy as it was locally owned but new owners took over within the…read morepast few months. The new owners are horrible and have now forced us to find another pharmacy, if you are looking for a neighborhood non corporate pharmacy this is not for you, they are more like a CVS or Walgreens, sad to see another local owned business ruined

I love this place always so personable and have you in and out in no time. In this day and age it's…read morehard to find a place who recognizes all of its customers!

This company was selected by the VA to receive my Pride Jazzy Power Mobile wheelchair on my behalf…read moreand install a chair lift. My wife and myself sat in the office the entire time. Joy Miller who represented herself as the CEO/Owner of the company was neither helpful nor hospitable. In fact we witnessed two other veterans who came in the office to speak with her and received an unbelievable unfriendly welcome. They ended up walking out. She has no respect for the Vet and I do not wish to use her company again. I believe the owner is Jack Ruis. He was outstanding putting everything together and explaining everything. He was terrific and is 5 Star. However, Joy Miller, CEO/Owner was terrible and deserves a negative star, correct, a negative star.

The owners were top notch. Accommodating. Lots of models to look at and choose from. The repair…read moresection is superb.

I hate bashing companies, but this one has the first place prize in the worst service I've ever…read morereceived. And, reading some of these other reviews, it's not just me. I spoke on the phone with a CSR who said that my father's CPAP would be $9/month with $42 upfront. We agreed to those terms and scheduled an appointment. We first came to the office and sat to wait for our appointment. Out of the corner of my eye, I see a roach crawling by. Now why would there be a roach in any office that has "medical" in its title is a mystery to me. I ignored the warning bells and we went ahead and met with David, the respiratory therapist. He explained about the machine, took the $42 in cash, and took our credit card info for the monthly payments. We left supposedly happy and satisfied, but we didn't imagine what might be heading our way. A couple of days later, we find that not only they've taken the cash that we've given them, they've also charged us the same amount on our credit card. We called, Sarah (wait till you hear what happens to her) left me a voicemail with two options, one of which wasn't sanctioned by the company and both of which she wasn't authorized to make. Unknowingly, we agreed to let them keep the money and in return, they would notate the account as paid in full. A couple of months later, we needed supplies, and it took them upwards of 2 months to send them. That wasn't a problem as we were traveling, but goes to show how prompt and respectful they are. Fast forward to 6(!!!) months later, when we start receiving bills. It wasn't $9/month as Sarah said, it was actually $17.77/month. Our cash payment wasn't even registered in the system, and Sarah's employment had been conveniently terminated. Calls to the office went unanswered, the billing company was no help. I had had enough of this company, and decided to take matters into my own hands and drive there. I spoke with Lisa, who's apparently always on a conference call, even when she's out of town. Lisa had the nerve to tell me that she would call me with updates about my insurance, and to be fair, she was consistent and I NEVER heard back from her. She said she would deal with the billing company and settle my bills, but lo and behold, I receive another bill, this time with a higher balance and a late fee! I drove there again, and she wasn't in the office. Two emails and many, many, many phone calls later, problem was solved. But knowing this company, I wouldn't be surprised if they still had something up their sleeve. Needless to say, we ended business with them.

If I could get a negative star I would it has been a month since I have contacted Errol care…read morenumerous times and attempts Jonte my CPAC supplies I understand that it can be take some time when you're transferring to a new place however I was told that it was my secondary insurance that would not pay. I didn't contact aerospace payment office which stated I was good and there was no problem. I was then told my order would ship Errol care Ed also hung up on me three times and transferred me to record her one lady actually had the knowledge to read the code in the computer and stated what I actually needed to get my order going the doctor sent this form to aerospace it was for a different insurance company. Hopefully it is to ship n two weeks.

They got that star because I couldn't leave a zero! No customer service at all! Never answer never…read morereturn calls! Had to contact previous supplier to get mom some oxygen because Rotech couldn't care less if their patients live or die! If avoidable, do not get your life preserving equipment from them. Call "Intergrated" amazing cs

Tried just updating insurance 3 times with them, put on hold forever on phone, can't sign up…read morewebsite, online chat they say they'll connect you to the right dept but end up throwing you out of chat, obvious lack of customer service entirely.

"Quipt, formerly known as Mayhugh's Medical, has been extremely disappointing to work with. They…read morewere quick to take payment from my elderly mother, but the wheelchair delivered was incorrect and did not meet her needs. Despite this, they have refused to refund the down payment. The delivery representative was supposed to bring the wheelchair inside, ensure it fit properly, and confirm it was suitable for her, but none of that was done. Their customer service has been unhelpful throughout the process, and they are now refusing to reimburse the money already paid. Overall, this has been a very frustrating and upsetting experience."

If I could give them zero stars I would. DO NOT USE THIS COMPANY!! Without getting into a lot of…read moredetails bottom line is my bi pap went on the fritz. My doctor sent them the required info to get an approval through medicare. This started back in August and still no bi pap. They do not return calls. They say they will reach out to the DR but do not. They say they will take care of everything and I never hear another word. Three month this has gone on. When you call the Jacksonville office 9 times out of 10 you get transferred to the Orlando office and of course that office does not give them the info like they say they will. Also, they continue to send and charge me and medicare for supplies that I cannot use even though I requested a stop. Fraud!