I had a very frustrating and disappointing experience with this business. Their website clearly…read morestates that furniture and large items should be emailed ahead of time for approval, so I followed those instructions exactly. I emailed Jes with multiple pictures of a storage cabinet and end table - both in very nice condition - and asked, "do you take pieces like this?" Her response was a simple "yes." Based on that confirmation, my husband and I went through the trouble of getting a trailer, loading the items, and even taking time off work to deliver them. However, when we arrived, Jes refused to accept the pieces. When my husband showed her the email where she had said "yes," she claimed that she didn't mean "yes" she would take those exact items. When pressed, she admitted she "probably should have been more clear." This was extremely unprofessional and a complete waste of our time, effort, and money. To make matters worse, she also complained that our trailer was blocking her alleyway, despite the fact that we were there because of her prior approval, and had pulled the trailer over far enough that cars could get by. Clear communication, respect and accountability are basic expectations in any business, and this experience fell far short. I will never be returning and would caution others to think twice before relying on their process.

Each time I've visited the store, I am amazed, always new merchadise to be explored, always new…read morecreative displays to check out. Friendly helpful store personal to take of you. I share with friends...when visiting Rochester, you have to be sure to stop by "KISMET"

Great selection of clothes for both young and old. The staff was wonderful today when I went there…read morelooking for something. I was very pleased with the quality of what they were selling. A hidden gem.

I love going to clothes mentor for their selection, prices, and wonderful staff. I have gotten so…read moremany quality pieces for work as well as cute casual/ athletic clothes. One of my favorite places to shop in Rochester because there's both reasonably priced staple pieces and unique pieces there that you can't get anywhere else!

Hanny's staff provide excellent counsel, service, and quality clothing. They know my style…read morepreferences and sensibilities and cater to them. Their staff have unmatched experience and I trust them.

I would give Hannys and their staff ten stars. Excellent variety and quality of products but the…read morecustomer service is what really sets them apart. Tim and his associates are knowledgeable, accommodating and helpful. He suggested a different suit jacket size and pant size for my husband which turned out to be a much better fit. We really appreciated his expertise. In our opinion, it is the best overall Mens store in Rochester.

This shop is a must stop! A Wonderful gal helped my sister and I. Such a fun store. We bought fur…read morecoats and a gorgeous women's leather back pack. The prices were right on point, very fair. The store is well organized and displays were easy to move through and it even smelled fresh inside! 100% recommend.

Excellent selection and INCREDIBLE service! My wife and I basically furnished our entire living…read moreroom with items we found here. Thank you!

All I can say is this place is very racist. Worst service…read moreever. I'm a colored women and so are multiple of the works but that didn't stop them from being rude so disappointing.

I had a few clothes that I wanted to try on and one of the employees (Amber, with purple hair)…read morenoticed my style and asked if she could give me some suggestions! All the clothes she showed me were amazing, and the staff was very very friendly.

Was surprised to not see any reviews for this place!…read more At first I wasn't sure what to expect but honestly even though it says Consignment for Dudes, I saw plenty of items I would love for myself and others. There was such a nice variety and arrangement of decor and accessories in the first half of the store and plenty of clothes in the second half. The staff was welcoming and made it very easy to browse with no pressure. I would recommend if you're in the area, I think there's something for everyone in here and pricing was very much fair!

Save your time and your sanity…read more The employees at this location are extremely disrespectful. I have gone in only a few times to drop off clothing since moving to Rochester under a year ago. Each time I have left annoyed by the attitude, always finishing conversations and gossip with coworkers before acknowledging a customer. No greeting when walking in, and they make you feel like you're bothering them by coming in. Not to mention the lack of clothing that they'll take. I have been using Plato's all over Iowa i for a very long time so I know the "rules" on what they will or won't take and pack my drop off accordingly. The Rochester location recently offered me $16 for 3 agree People items. One sweatshirt worn once, a brand new never worn pair of leggings, and a fleece 1/4 zip. I ended up taking all my items back and declining that payout as it was a total joke. I took these same drop off bags to another location where they took nearly everything for $200+. I won't be going back... ever. I'd rather store the clothing while I wait for Poshmark orders to come in, which says a lot as I can't stand keeping it piled up in the house.

***IF YOURE SELLING YOUR CLOTHES BEWARE**…read more Thea was assisting me the entire time. I've never had issues with selling my clothes at this location until today. I was kind and respectful but I was met with a rude tone that made me uncomfortable. She told me they couldn't take any of my items because they "had so much pet hair, lint, pilling". She then told me "if you wash them and bring it back we might be able to look at them". Which is understandable but She never mentioned that any of the items were overstocked, or stained. When I washed the clothes and brought them back she told me that she couldn't take any of the items again now because of "overstock and stains". I was again met with the same rude tone and facial expressions. I would've had no problem with them not being able to take anything if her tone wasn't so passive aggressive, and if she didn't completely waste my time. It felt intentional given she was coming up with new reasons as to why she couldn't take anything both times. Mind you this has never happened to me at this location before. I had name brand items. I would recommend sellers going to another location or using depop/poshmark. Because the way I was treated today was ridiculous.

I bought a pair of pants, by the designer P.CILL, from here (the 104 1st Avenue SW Rochester, MN…read morelocation) and washed them once. After washing once, my pants significantly shrank. Considering the original price of the pants was $84.00, one would suspect the quality to have some longevity and not shrink after one use and one wash. I went back up to the store to request an exchange or refund, and they were not helpful in granting me that. Would not recommend coming here if you want quality clothing.

Super cute boutique. Definitely worth stopping in for a peek. I purchased a fun summer dress and…read moreearrings. A lot of cute and unique clothing, jewelry and other items. Additionally, the girls that helped me were very helpful and friendly.