Excellent store location and a great place to find discounted shoes. Personally I have not found…read moremany plus size garments here but one needs to stop by frequently for the best bargains. Don't overlook shopping at the regular Nordstrom store! They have many marked down items that are far less than The Rack. I miss the old Nordstrom location inside the mall. The current location just doesn't feel right. It gives me bad energy. The staff at this location are courteous. The selection here is questionable BUT they get a lot of customers so keep stopping back. Again, the regular store is likely to have what you are looking for so try both the same day.

I've been shopping for 30 years at Nordstrom and Nordstrom rack. The reason I shop there is their…read morecustomer service, the quality of their items, and their return policy. I had to purchase a pair of dress shoes, and I specifically asked the salesperson when I told her that they were a little tight, but was assured that they would loosen up upon wear and if they didn't, that I could return them. I thought, "that's why I love Nordstrom's." Fast forward two hours, and I had a huge blister on the inside of my big toe. I had to remove the shoes and switch into tennis shoes, which did not match my suit at all. But, I knew I could return the shoes, so I was OK with that. I took the shoes back and was told by a sales clerk and by the manager, "Finn," that I could not return the shoes because they had been worn outside. I explained to her that I specifically asked that when I purchased them earlier and was assured that I could. She said that didn't matter because there were scuffs on the sole of the shoe. I said I would take store credit and she said "aren't you listening, I said we could not take them back." I would avoid this Nordstrom's rack, find another or better yet, just skip them altogether - they are not what they used to be, they do not stand behind their products, and they do not stand behind their word.

I am sure I have been in a Box Lunch store before but I can't actually remember when that may have…read morebeen. I thought I'd give myself a reminder while walking the mall the other day and went on in. It's a cure store and lots of knick knacks and assorted items ranging from merchandise from games and other geek references to Asian candy and other merchandise from that area of the world. Typically in the form of a movie, anime or TV show. It's really a kind of store that celebrates pop culture. There is quite a bit of women's clothing here and some men's too. I didn't see anything I needed to buy. I was looking for something very specific, Hi-Chew candies and I did find some but I was in a search for possible flavors I haven't tried before. Other than it's a cute shop!

We found success with all our prom dress needs! I wish I had known about them for homecoming... we…read moreran so many places. They have shoes, purses, fancy sparkly accessories (cheaper than Claire's.) They also have super cute summer clothes to wear under the cap & gown for grad ceremony. One thing I liked is their website has an extensive selection, but sometimes you could find the dress in the store to try on and even if it was the wrong size they could order it for you and have it shipped to your house for free because they're based in California. It took about 3 - 4 business days to get my shoes that I needed in a certain size and a dress that I needed. So if you plan a little bit in advance and they don't have your size they can check inventory and order it for you so you can get within 3 to 4 days you should have it if you're in WA. You'll be notified when the order ships and when your order is expected delivery + a tracking number to watch for it. The girls that work there are sweet, helpful, but not hovering, and will show you what they have if you ask for something particular.

I went in today at this store feeling unwelcomed, had very nice clothes but once i was in the…read morefitting room 20 minutes before closing, two white male cops went inside the female fitting rooms thinking I was stealing because of the color of my skin saying it was time for me to go but the store wasn't even closed when I know it really wasn't time. Being without clothes, they wanted to open my curtain and saying if I don't hurry up they will come in and kick me out. Once i had my clothes on and ready to go, they followed me outside the store and i told the manager why was this happening and she gave me a very NASTY look and IGNORED me. The two male cops kept following me until I was at the food court on my way out. This is very unexceptional, unexpected and inexcusable.

Quick, easy, but obnoxious workers, and I know they must have manners but should also not waste…read morepeoples time. As you wouldn't like a customer to waste you're time

Was getting help for for a men's dress shirt by salesperson then a customer with high needs and…read moreprobably more money than me came along who took not only my salesperson but another. Guess I was chump change. Either way it's not the Nordstrom I remember from the 80s, 90s or even 2000s. Sad, their training must have really fallen off. Nordstrom used to be the gold standard of retail. Those days are gone. What happened to "The Customer is number 1 " ?

The selections were "high end" fashion. Just what I'm used to , in Seattle. Owner(s) were helpful.read more

I mean, don't come here if your looking to get rich or actually make any money. But it's better…read morethen just giving your stuff to goodwill and getting nothing. Employees are nice & they have cool stuff for purchase for cheap too.

Ordered online and stopped in to pick up my order! Great customer service. Friendly service and…read moregreat sales going on I store as well. Clean inside. Love the idea of order online and pick up in store. Wonderful! No problem no complaints. Excellent service

Been going there since it was the Bon Marche, downtown Tacoma, many years ago. Now at the Tacoma…read moreMall, as Macy's. Great sales! Good variety of offerings.

Great selection, prices, vibes, etc. And thank you to the kind employees who helped me recover my…read morelost bag!!! Yall are the best

Scorpio Rising has a great selection of unique vintage clothing, and the store is well organized,…read moremaking it easy to browse. There are definitely some one-of-a-kind pieces that you won't find anywhere else. My only disappointment was the customer service. When I came in, I wasn't made to feel welcome. The staff member looked at me and walked away without checking in or offering any assistance. A friendly greeting would have made the experience much more enjoyable. That said, if you're looking for distinctive vintage finds, it's still worth a visit for the selection alone.

Really good experience here. Employees made me laugh and helped me with a return with ease! I also…read morework here and love the environment, really nice people!

My daughter LOVES this store. Me, meh, not my favorite because the prices are sky high, in my…read morehumble opinion. The workers are alright, not the friendliest, and you really have to engage with them as they are not proactive about being helpful (I had to ask her to help with sizes). The decor is great, reminds me of Mr.Rags, a store from the '90s. They sell plenty of stickers and surf-wear, Vans, backpacks, and clothes that I wore in the 80s and 90s (as it's all coming back)! The fanny packs on display made me laugh as I didn't realize they are in fashion! The sizing for clothes here is ok and selection or variety is alright, but their prices are steeper than other stores and if I'm the only customer in the store, I don't want to be ignored: pick out an outfit and help, as I'm obviously not hip enough and my teen could use a professional shopping helper!

Ross on 38th street is a place to look and browse for nice practical items or shop for gifts. This…read morearea is struggling a bit with homelessness and some people around there are kind of not exactly in a good mental shape due to mental issues or drug use. When coming here caution must be exercised carefully. I do not go without my husband. This Ross has saved us a great deal of money when we needed to put rugs down on our wood floors. We also needed clothes for my youngest son that is almost bigger than me. I can shop in children/teen section now that I lost considerable amount of weight. So I save a lot of money doing this. If you wear 0-2 in women then there is the trick. Shoes are difficult to find here but not impossible. It just requires patience and sometimes you have go a few times. Fragrances for men and women are hit and miss. But if you are patient you will find very popular ones like Polo, Burberry , Elizabeth Taylor, Cool Water and other brand names. You will save money compared to Mall prices. This is my place to get fragrances. The place has this portable talking security in the parking lot. It is a constant pre-recorded (in English and Spanish) message deterring delinquent activity in shopping plaza. And in store, we are greeted by security who must keep track of who is coming and leaving. They are very polite and professional. I actually feel safe with them there.My husband and I have made 15-20 time in there. Usually we do not linger in there too long. We know the "no public bathroom "drill and sorry it is the way it is now. Unfortunately customers have to suffer this especially children, elderly and those with disabilities. But safety is better. When shopping here, it is a good idea to bring strong reusable bags. Otherwise there is an $.08 charge for each bag. Again bring a few cute and strong bags. As I look at the situation and my shopping experience, it very good when we exercise common sense and be safe out there. Ross is a good place to shop and I will come back as I need certain items. I wish Ross could deliver . But that store is one of those places I already know what I want before I get inside. And we leave right away. Hahahaha

Ross used to be really good but their prices have become so close to the regular stores that it…read moremakes it not very economical to shop here unless something is discounted.i don't really like being stopped by security every time we enter or exit either.