Scrubs & Beyond Has the worst reward system. Customers can only use a maximum of $25 reward points in a single transaction. Also, rewards earned online cannot be used in the physical store. Rewards points don't cover the shipping cost, and customers have to reach a $75 minimum to get a free shipping. The points expire in less than a year. I contacted the customer service and unfortunately I did not get any help. Very disappointed with the service. read more

Terri was amazing at helping me find my size and color in the styles I liked. make my shopping experience quick and easy! thanks Terri

I have always got my scrubs from the hospital. This was my first time buying. Super helpful and excellent customer service. Huge selection. Would definitely go back if need more scrubs! read more

I have been shopping here off and on for years and have always had a positive experience until today. This is the second time I. my life writing a bad review, and the service rendered warrants this review. The rep was decidedly annoyed on my expected arrival once I arrived and interrupted her private cell phone call to order lab coats and a company jacket. She told me she needed approval for more than one lab coat and for the company jacket. I asked if she needed email or phone call to confirm. She made it clear that she didn't care. I took the time to call my department to give her confirmation, yet she refused to take the call and told me she just needed "proof" I called. when I asked about the jacket, she waved she arms in frustration that I didn't instinctively know where they might be. During check out, she was dismissive of each question I had about embroidery. She offered absolutely no help and only gave it with obvious attitude when asked. She should not be in any industry seeking customer service excellence or mediocrity. read more

I stopped in with my girl so she could pick up scrubs that she had ordered. Initially I had planned to wait in the car but I'm always looking for a new lab coat for the office but I'm not a fan of plain white. They certainly have scrubs but the "& Beyond" part, not so much. Every men's lab coat they carried was white and they were all of a similar style. A little color and some differing styles and pocket options would've been helpful but unfortunately I didn't find anything here. The staff was friendly and helpful though and the store was organized and tidy. read more

Always have very friendly helpful service. Good selection and great prices! Thank you guys!

Anna at this location helped me out today. She was amazing!! I was in and out in 15 minutes. I highly recommend this store for your scrub needs. Scrubs can be expensive but this store usually always has a sale and they have an amazing clearance selection in the back. read more

I have shopped at scrubs and beyond for a couple years now. Always had a good experience. They always have the style, color, and size I needed. This includes my husband as well. I wear XS to S, he wears L to XXL. Their selection is very good, everything from $5/$10 tops to the more expensive $30 range. Also, I LOVE that they ask which hospital you are affiliated with, in order to give you some savings. So many stores keep it such a secret.... Come on, we work hard and if a discount is available let me know about it LOL. Like I said, I've been happy with my service and choices here. Will definitely keep returning. read more

I came here and found what I was looking for in minutes. The store is well-organized and the staff is very helpful. Good prices as well!

Everytime I go to this store I have great customer service and have been going to this store for years. If they don't have my size I am able to order it, or I get it off there website. I have never once been disappointed with my visits. I actually send all my coworkers there! read more

Horrible customer service. They sent me irregular pants and would not exchange them. So I am stuck with pants that have the split coming around to the top of my foot instead of on the side. read more

Clean, neat, and very organized...... Staff not very friendly nor inviting. I usually go to another location but since I live in Rochester Hills I figured I would give this store a try. The first time I went in I was just browsing as I was shocked it was in the plaza, when I entered not one single person acknowledged my or my mother's existence. After about 15 minutes we left. The next time I went was only because I went to Wal-Mart and I really wanted another scrub set and I believe in second chances. This time the same thing only difference is I was actually purchasing something. Usually I wouldn't make a purchase when service is poor but I will not go back to this location again. I felt very unwelcomed. read more

It's pretty hard to find a store that sells medical scrubs with pleasing employees. This place had very pleasing employees. They were very helpful and polite. Here's the but.. but it took forever for my scrubs to come in because I had to order my size. I was told 1 - 2 weeks and so I'm thinking, okay there is only one other store in Michigan. I'm sure it won't take too long. Wrong. After a week passed by and I had not received a call, I thought, y'know what I'll order one pant from Amazon and see if it gets here before the 3 that I ordered from Scrubs & Beyond. I placed in an order on April 9th at S&B, and then I placed an order on Amazon on the 15th, which was a Sunday. My amazon order came in on April 19th (regular shipping NOT express or 2day). It had been 2 weeks exactly since I had placed the order from Scrubs & Beyond, and I called them when I was off work to see if my order was in. It was already 4:30 in the afternoon and I had received no call so I followed up. At least they were there, but really my suggestion, is if they don't have your size, take note of the style and color, and order them from Amazon. So yeah.. bottom line, if you see something you like there at the store, you should grab it, the employees are very friendly and I know they have nothing to do with their shipping times (at least I don't think they do), if it isn't there, do yourself a favor and just order it from Amazon. The specific Amazon vendor i got it from was called Tafford. read more