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    SD Auto Buy

    5.0 (1 review)
    Open 10:00 am - 7:00 pm

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    7 years ago

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    Mossy Nissan Poway

    Mossy Nissan Poway

    4.0
    (422 reviews)

    I had a great experience Nissan is an honest, transparent car dealership that I highly recommend…read morethey were able to get me in the truck I need for my business and a great finance rate and a good price for a preowned vehicle. I will the dealership to my friends and family.

    I purchased a used Nissan Ariya at Mossy Nissan in Poway yesterday and couldn't be happier about…read morethe service I received from everyone there but especially Miguel. Miguel was super friendly and knowledgeable without being pushy. My husband and I came in wanting to see the Nissan Leaf and I mentioned that I was curious how it compared to my top electric car choice (the Mustang Mach E). We test drove the Leaf and really liked it but it was a bit small for our needs. Miguel mentioned that we might like the Nissan Ariya (which I had honestly never heard of previously). He had a gorgeous two-tone Boulder grey one in the lot and it was love at first site. I really liked all of the features and price point as well as the look of the vehicle. I take my time with decisions so we left the dealership that day with Miguel's card and no pressure from him which I really appreciated. Miguel was super helpful when I texted him over the next few days with questions about the different Ariya trim levels. He sent me a list of every used Ariya across all the San Diego Mossy Nissans that fit our budget and specifications. He even offered to get any we were interested in brought over to Poway so we could check them out conveniently. A couple of days later, we picked out a different trim option and Miguel was nice enough to drive to El Cajon and back to get to Poway for us to see that very day. We test drove it and liked it a lot but it wasn't the right car for us. Thankfully, the first Ariya I fell in love with was still there and Miguel helped make our transaction smooth and easy! We walked out with a gorgeous new car in record time. I would 100% come back to Mossy Nissan. Thanks Miguel!

    Pedder Chrysler Dodge Ram Jeep of Poway

    Pedder Chrysler Dodge Ram Jeep of Poway

    2.7
    (458 reviews)

    This review is regarding the service side. I have been…read moreusing the service center for about 8 years. Unfortunately, my prior Ram 1500 has had multiple issues and I've had to go in many, many times for warranty work. Point being, I've seen many service advisors and managers come and go. I recently had to take my new truck in, and I was extremely impressed and treated completely different from past experiences. A huge shout out to the newest Manager (I don't know his name) and Kathleen!!! Kathleen was the most helpful and caring service advisor you could ask for. She genuinely is just a nice person! I cannot thank her enough. It just seems like there's a different vibe and different crew over there doing good things.

    If could give this dealership less than one star, I would. I'm a retired police officer and a…read moreveteran and I truly value honesty and integrity. I live close to this dealership and while I have been aware of their low reviews and opinions from neighbors, I decided to give them the benefit of the doubt. On 04/20/26, I was searching online to purchase a new Jeep wrangler sport S. I checked the official webb page for this dealership and noticed they listed a vehicle for the net cost of $40,921. I contacted them through their webb page to schedule a test drive. A new salesman, Isaiah Gonzalez, contacted me and we agreed on a test drive for 4/21/2026 at 1200 hrs. I arrived at the dealership at the agreed time and met Mr. Gonzales, who had the vehicle ready for a test drive. We conducted the test drive and upon returning to the dealership, I decided to make a purchase offer of $39,000 to Mr Gonzales, which he promptly took to his sales manager Mr. Jackey Moore. Mr. Gonzalez returned a short time later and advised me that they had accepted my offer and ask me to come over to his desk to start the paperwork. Mr. Gonzales then produced a sheet of paper with the agreed price, but also a number of costly dealership added items, including the standard security systems and other unwanted add-ons. I immediately declined the added items. Mr. Gonzales then asked me to agree on something "because they needed to make some money on the vehicle". I remain firm on not purchasing the additional items, but advised him, I would consider financing with them. Mr. Gonzales preceded to speak with his sales manager, Mr. Moore, who promptly asked me to come into his office. Mr. Moore Then advised me that they could not sell me the vehicle because they had made an error in their official dealership Webb page and that they would loose too much money if the sold me the vehicle at the agreed price. Mr. Moore would not give any further logical explanation for the alleged error. I had several photos of the listing which I agreed to show him but he had no interest. He further did not show much interest in a reasonable resolution after I had spent over two hours at the dealership, and only encouraged me to purchase a vehicle somewhere else. A second rather rude , individual, in the sales office, who refused to identify himself, but I later determined to be sales manager Johnny Luttrell , jumped into the conversation and attempted to excused the errors on their part, but at no time suggested a reasonable resolution. A request to speak to the General Manager was denied. These individuals did not conduct themselves as professionals in the least. I intend to take further action in this matter to include reports to the appropriate state consumer protection agencies, as well as the Department of Motor Vehicles which oversees licensing for vehicle dealerships. In summary, I would not recommend this dealership to anyone.

    SD Auto Buy - usedcardealers - Updated June 2026

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