We would like to recommend Carco of Poway for your next car shopping. Jimmy and Fredy gave us an…read moreoutstanding customer service. We have purchased so many cars in the past and every experience is long and some times literally painful (not eating trying to close a deal). Fredy was friendly and resourceful and Jimmy was able to give us the best payment possible. We love the new car (Audi A3 e-tron) and we will be coming back in the future. Me gustaria recomendar Carco de Poway en tu próxima búsqueda de carro. Jimmy y Fredy nos dieron un servicio incomparable. Emos comprado carros anteriormente y cada experiencia a sido larga y en muchas veces literalmente dolorosa (falta de comida por tratar de cerrar un trato). Fredy fue muy servicial y Jimmy pudo darnos el mejor pago disponible. Nos encanto el carro que compramos (Audi A3 e-tron) y regresaremos en un futuro a tratar de encontrar un carro con ellos primero.

The team there was professional and easy to work with- especially Sam. He was patient, punctual,…read morelistened to what I needed, helped me with financing, and walked me through the whole process. What stood out the most was that he personally took the Jeep to a dealership for an inspection that I requested. It showed me that they really stand behind their cars. The Jeep was in good shape (as advertised) and I absolutely love my new car. I'd definitely recommend Carco of Poway to friends, family, or anyone in the market for a solid used car. If you go, definitely ask for Sam.

Joseph Jones was my service advisor today, and I'm grateful for his kind support and patience in…read morehelping me navigate the complexities of service. A great service advisor like Joseph always makes a Honda dealership stand out to me. I wasn't quite prepared for the car issues that came up today as car maintenance is a need to do for me not an area I'm comfortable with, and I appreciated Joseph's wonderful customer service and straightforwardness in helping me make sure I could balance my tough schedule with the time and cost the maintenance would take. Thanks Joseph for making a solidly positive impression of my first visit to Poway Honda!

TLDR: Car: 2019 FK8…read moreCivic Job: Air Conditioner under TSB campaign Service Advisor: Alvaro 100 Communication: 100 Transparency: 100 Time spent: 6 hours It was 105F today, who knows how hot it was in the service bay. Kudos to whoever worked on my car. You're awesome! Thanks Alvaro and Poway Honda! (I found the car parked like this upon pick up. Definitely a good pose in front of the service line)

I called this car center as they had a great choice of Lucids and seemed competitively priced. I…read morecalled and Matt was very patient, helpful and understood my needs very well. He got his Manger Alec involved for my trade and he was very helpful and provided me better pricing making it easy for me make the decision to buy! I drove 71 miles from Orange County to San Diego to test drive make my selection and bought the car. Alan was also very helpful with completing the paperwork and Peter was just as friendly providing valuable information and guidance on several different questions! Overall a very friendly and helpful team! Syed Haneef L

Good deal. Honest transaction. Smiles and handshakes. They had what I wanted and I had cash on the…read morebarrel head. Money talks. Bullshit walks. Anyhoo. This truck is enroute to texas. Things are bigger there and I cant wait to get back to the land west of the pecos out big bend country and trick this truck out with a sound system and a camper on the back. Big mahalo

I had a fantastic car-buying experience thanks to Jack, Sam, and George! Jack was an awesome sales…read morerep, and Sam, the sales manager, was great as well. They both worked hard to get me a good deal, were easy to talk to, and even made the experience fun. George in finance was also fantastic. He was friendly, knowledgeable, and made the financing process easy and straightforward. He took the time to explain everything without making me feel rushed or pressured. What I appreciated most was that I never felt pressured throughout the entire experience. They gave me the time and space to think everything over while still being there to answer my questions and help along the way. I highly recommend Jack, Sam, and George if you're looking for a Hyundai. I'll definitely be going back to them when I'm ready for my next new Hyundai!

Review is specifically for the service department…read more I adjusted my work schedule to bring in my car for pretty basic service, coming early in the morning. It took a while to get checked in which was not out of the ordinary, and after I spoke to a service advisor to get my car checked in he informed me that their system (Techtronic or something) was down. He told me to wait so he could get it resolved and get my car checked in to get worked on. After about 30 min of waiting in the lobby the service advisor came to me and said that they can't check my car in because that system is down and this was my first time visiting their service center. I found this extremely odd and was very frustrated as I scheduled my day around this service and I was being told that they can't work on my car... I get it, stuff happens... The real problem here is that the service advisor told me that he would continue to work on the problem so I can come back to get my car serviced there and that he would contact me. I never received a follow up call....I called and left a voicemail for him to follow up so they could receive my ongoing business and never got a return call from that. Business must be really good here if they aren't looking for new and ongoing customers to get their cars serviced here. I'll go elsewhere.

Overall this is a good place to checkout if you're looking to save 500-1000 more than Escondido and…read moreCarlsbad. Negotiating at Toyota is difficult and you can be hit with hard pricing. I've confirmed that Poway does include some discount that wasn't an option at Escondido. Don't expect much, but even 500 is better than zero. Escondido lost a sale because of their inflexible policy. Negotiating is a pain at most dealerships. Toyota of Poway is no exception. Do not listen to any price or offer until you get their out the door breakdown. The sales guy was saying all sorts of reasons why he's getting us a better deal, but closer inspection proved that there were some bogus upsells tacked into the price (their equivalent to a LoJack security system) that was snuck on their "out the door price". This was NOT on the car's sticker price.. That was used as a negotiation ploy to make you think you're saving $1200 when they take it off the total price.. BTW, Finance will try and sell you again on that alarm. . - Maybe it's a Toyota thing, but when I bought a Chevy seven years ago they went the extra mile to show me the car features and get some basics setup before letting me drive away. This was basically here are the keys, goodbye. - Selection is limited here, but i think most people check availability before coming here. -Not really a big deal but the loan software they use is from the dark ages. The process Just seemed to take too long, a lot manual steps.

So smooth and wonderful! We had found the car that we wanted and after contacting them through…read moretheir website, Fernando reached out and he was nothing but pleasant and patient with us the entire time. Never experienced any uncomfortable salesman vibes. Felt like buying a car from a friend. Thank you so much for our beautiful car!

After shopping 7 Nissan dealerships, I was exhausted by changing numbers, high-pressure tactics,…read moreand dealers requiring financing and warranties just to honor a price. Mossy Nissan Poway was the complete opposite. A huge thank you to Sophia, who won me over with her empathy, honesty, and genuine client-first approach in what can often feel like a man's world. Gael was an outstanding salesman and even spent time playing Hangman with my daughters along with the manager Jayson making what could have been a long day one they'll actually remember fondly. Thank you to Tim, the finance manager, for finding great financing and taking the time to customize a warranty that fit my needs instead of trying to sell me something I didn't want. And a special thank you to Jayson for going above and beyond to earn my business. He gave me one of the most competitive deals and repeatedly reminded me that if the numbers didn't work for me, I was free to walk away. That's the least pressure I've ever felt buying a vehicle, and it's something every consumer should remember--you can always walk away. The biggest surprise? My 8-year-old and 12-year-old daughters spent nearly five hours at the dealership with no kids' area and both left saying it was "the best time ever." That says everything about the hospitality and atmosphere the team created. We drove home in our brand-new 2026 Pathfinder SL feeling excited instead of exhausted. And with the amazing competitive deals made I for the first time ever woke up with 0 buyers remorse anxiety! One final note: after I purchased my vehicle, Mossy Nissan El Cajon called to say they could beat the deal by another $500--after previously requiring financing and expensive warranty purchases to get their pricing. By then, my decision had already been made. Price matters, but honesty, consistency, and how you're treated matter even more. Thank you, Mossy Nissan Poway, for earning our business. I would recommend you without hesitation!

Hands down the best experience! Thank you to Mossy Nissan and Gabe in Finance for encouraging me to…read moreprotect my 2024 Nissan Altima with an extended warranty. At 37,343 miles, the emergency braking radar sensor failed. That would have been well over $2,000 out of pocket, but it was fully covered and repaired at zero cost to me. Mossy Nissan is an honest, customer-first dealership. If you're buying a car from them, do yourself a favor and get the extended warranty!

I love these guys. Very upstanding. No non-sense. Incredible inventory and impeccable taste in…read morecars. I am delighted with my purchase, seamlessness of the transaction and the professionalism that this team showed me throughout the process. Thank you Hancock Team.....keep it up, and I look forward to my next purchase from you.

After months of searching, I finally found my dream car at Hancock Automotive. The only problem is…read morethat they are in San Diego and I am in Arizona. I reached out to Minh to see if he'd be willing to work with me. What followed was the absolute BEST car buying experience I've ever had. Minh was super helpful and communicative and helped me at every single step from financing to getting the car delivered to me. There were none of the hidden costs or sales tactics that you find with other dealers. Only an honest and incredibly nice and helpful person who worked hard to make it happen.

Had a tough situation with my car being towed, i researched a few cars and found a great deal…read morethrough Kevin. He assisted me with a process but instead of pushing to finance me he suggested going through my bank. NFCU. They instantly approved me due to his consistent and honest business with a great apr. couldn't be any happier with the car i have now. Great deal great service highly recommended.

From the owner: We specialize on buying and selling used carsread more

My family and I went yesterday to look at a vehicle. They were SO nice. No pressure sales tactics,…read moreno rush. They answered any questions we had, no bs charges, no random fees. Everything was laid out so smooth, and it was just an overall pleasant sale. We ended up finding the vehicle we wanted with no hassles. Peter was our financing guy, he was hilarious and definitely a family person. He was laid back, approachable, and overall made everything comfortable and a smooth process.

What an awesome company to do business with. No extra fees, very nice and friendly, always…read moreavailable and I just love the truck exactly as they described and showed pictures of. Never had such an easy experience buying a car before, would definitely buy from them again!