The only problem I have with them is that I bought the car asked if the timing belt was done they said yes I took the car to Mitsubishi after it was running little rough they told me the car had skipped a tooth in timing and the timing belt was old not new so I am now waiting to see if any valves were bent. So I would not trust their mechanic on site because it seems like he doesn't give a shit or says things are done when they are not. read more

Sleaze city. I was selling my car (VW Touareg) on Craigslist and Roman contacted me to see it. He didn't identify himself as a dealer/salesperson which is fine, but he did request that I take the car to his friends "shop" so that he could have it inspected and if it passed he would buy it on the spot. When I arrived a "mechanic" came out and took it for a test drive where he agreed it was in great shape. When we got back from the test drive another "mechanic" popped the hood and started yanking the plastic trim panels from the engine bay like an ape. That's the most accurate analogy I can come up with. He didn't "see" anything wrong in the engine bay (yep, the engine's there) so mechanic #1 hopped back in the car to pull it up on the lift. He drove the car a short distance then got out and asked Roman to drive. Roman drove it a few feet then got out and they conferred. Then they asked me if there was something weird going on with the brakes. I hopped in and sure enough - almost no brakes. I asked the "mechanic" if he knew what was wrong and he didn't know so I told him. I asked him if he couldn't hear the "whoosh" of air while the engine was running. Then I told him "$100 your machanic yanked out a vacuum line when he was tearing into the engine bay." We popped the hood and I carefully removed the trim and voila there was an unplugged and cracked vacuum pipe (dealer cost to replace $300). They zip-tied it up but it still has a crack. Roman then proceeded to try to lowball me and I told him I was firm in my price. I asked him if he had found any deficiencies with the vehicle mechanical or cosmetic during the inspection and he said "No". If you have no intention of buying a car, don't waste MY time. I then informed him that I would hold them accountable for the repair of the broken vacuum line. I've strived to keep my vehicle maintained in excellent condition. I always have it serviced at the dealership and adhere to scheduled service religiously. I don't do jury-rigged parts. The company admitted fault but now claims that they fixed it with a zip-tie so they're not paying for anything. VW confirmed that the part should be replaced. I was firm in my price (as stated in my ad) but they couldn't do me the decency of stating that they had no intention of offering anywhere near what I was asking. So I basically wasted a chunk of my day to have my car abused. read more

Two words: STAY AWAY. I do not want to say that Sea Auto is full of dishonest people, but I can say there is a certain level of incompetence at this dealership that I have never seen in a business that is still functioning. Let me give the one silver lining up front, because I am a person who likes to give credit where credit is due. The one person who worked very hard for me was Kirrel, who I believe was the sales manager. He is not a gear head, but he knows how to sell cars and to point out key features because he is car amenity smart. I had one conversation with him after my experience went bad, where I told him I thought he was a good person and meant well, but he needed to go work for another dealership because in my belief Sea-Auto Sales is a sinking ship. So here is the BLUFF (bottom line, up front) on what happened when I bought my 14K American Dollar lemon from this dealership. I drove one hour (each way) to see a show-room pictured 2006 Volvo V70R. This R model was a flagship of Volvo performance and at the time the leader in luxury performance. I went to the dealership and took the car for a ride and pointed out the brakes needed work (throbbing), the sunroof was inoperative and the paint looked like it had been parked in shopping cart alley on Black Friday. The car had plenty of power and nothing came out of the exhaust as far as smoke (key point to remember here). During the test drive a warning light came on (LOW OIL), and the car commanded me to shut the engine off. I was almost back at the dealership so I continued on and parked the car. Kirrel explained he had no idea why that happened because they always change oil on all of their cars as soon as they come in with synthetic oil. I shut the engine down and checked the oil and saw it was down one quart, which I showed to Kirrel. He apologized and said he would call "Peter" who turned out to be the "mechanic" for the shop. Fast forward, they added a quart of oil and the light went away (Volvo cars will turn on a low oil light when one quart is absent). I agree to buy the car but noticed the air conditioning was blowing hot air. They agree to fix free of charge, so I come back a week later to get my car only to find the AC is blowing hot air again! I refuse to take the car and come back again and the air is cold, but it only stays cold for a couple days before it gets hot again. I receive permission from Kirrel to bring the car to a local Volvo dealer to get the AC fixed, (which they fixed first try of course), but when the dealership calls Sea-Auto to pay the tab, Peter refuses to pay! Again, the one shiny penny at Sea-Auto (Kirrel), who is now on his day off apologizes again and calls Peter on his cell after I explain that THEY sent me to dealer and now they are trying to refuse to pay? After conveying my displeasure to Peter we came to an agreement to let the Volvo dealership fix the AC but if the problem persisted, I would bring the car back to Sea-Auto for repairs. Now, I drive my cars with respect; meaning I allow plenty of time for warm-up, I don't jack rabbit start and I use synthetic engine oil and premium fuel. Exactly 760 miles later, the low oil light comes on again and I have to add another quart! Also popping up was an engine warning, and when I had it scanned by another certified mechanic, was a MAF (MASS Air Flow) sensor and an Oxygen sensor (both flagged as bad). The interesting part is my mechanic was able to clear the codes, the car would run fine for a few days then they would come back. Then came the white/blue smoke from the exhaust when the car was revved while getting onto the freeway. As all of these failures started to happen, I went back to my Volvo mechanic who was very willing to tear into my car, but he said it was going to be pricey. The fix? His initial thoughts were both 02 sensors, a MAF sensor (which I did replace), and an engine rebuild. Oh, and it needed all four shocks/struts replaced to the tune of $950 for each shock, just for the parts. All told, I was looking at a $6K repair bill, and it was a conservative estimate. As I replayed the steps in my head it was clear that Peter (the mechanic supervisor) was clearing the engine codes just to get the car out the door, and so a customer would not notice. Also, it was clear his level of incompetence was a contributing factor in him not being able to fix my air conditioning. Sea-Auto agreed to take the car in and have Peter work the smoking issue/oil burning issue but I refused because I no longer trusted the abilities of Peter. Also, I would have to use their shop at their labor rates, rather than them fixing the car and making their customer happy. Questions still unanswered to this day are: How is this company still in business with such shoddy, shade tree mechanics? Is the person who goes to the auctions the incompetent one and Peter is just forced to fix whatever they buy at auction? Bottom line: Buy elsewhere! read more

Surprisingly more people giving bad feedback than positive feedback so I decided to post my feedback! Couple days ago I bought my 6th car from this dealership. Few month ago I asked them to find me a specific car 2011 Volkswagen CC so I can trade my Jetta plus cash and month later they called me. So I went to the dealership from Bellingham and saw how beautiful the car is that it made me want to pay now but Vitaly(salesman?) asked me if I have test drive the car,I said no and he said I should test drive to make sure I like it before I make the payment! So I did test drive and I end up loving the car more and paid the car for $16,500 without trading because I didn't like the price they offer me for my Jetta! Few days later the car still run great just like other 5 cars(is300,330i,330ci,325c,Jetta) I bought from this dealership for the past 6 years and I never had a problem other than replacing bald tires even though I have salvage title for my Jetta! This dealership deserve 5 stars and I'm Looking forward to buy a car again from this dealership in the future. read more

What shysters! Do NOT bother! I wasted days with a used truck. Even had a mechanic friend check out a vehicle -- but when it came to the sale, all they saw was the little female who needed a truck. I think that they were surprised when I walked. Having read other reviews afterwards, I was fortunate to have done so. These people add the word SLIME to auto sales. read more

I had recently purchased my BMW 330i. I am very happy with the car and am suprised how easy it was to get approved. Honest manager and a salesman that didnt rush the process of finding the exact option and color I wanted even though it was not the most expensive. The only thing is that the paperwork took a little more then expected but since i got a pretty good rate it was worth it. read more

After having to deal with an unfortunate sell at Liberty Auto I went over to Sea auto across the street on a lark. I saw that they sold sports cars and I was in the market for one. After a about an hour of haggling price on two different models (a 2006 eclipse, and 2007 scion tc) they were able to come up to the price I was asking for the 2007 supercharged scion tc. Originally they were asking for me to make a commitment for 260 dollars for 72 months . When they told me they would drop it to 250 dollars for 60 months I was floored that they were willing to negotiate the price so agressively. I bought the scion tc with 35,000 miles. I had a few things that need a look at after initially purchasing the vehicle but the vehicle is certified so I am able to bring it in for all the work I need done. The work is a replaced screw on the sunroof armature, replace the engine undercarriage shroud, and replace the seal on the tail light to stop the moisture inside. Overall I was happy with Mark and Vitali. Mark was a genteman, a great salesman, and seemed to have my best interests. I love this car!!! Go buy from Sea Auto for your gently used, certified, luxury and sports car needs!! Thanks again Mark! read more

Worst experience ever, I paid top dollar for a car and had it shipped to me sight unseen and they bragged about had awesome it was. Can't even leave the parking lot without the suspension popping and grinding along with a whole list of crap that's wrong with it. They told me it went through there shop I guess there mechanic is blind and deaf. They even made money on the delivery how do these people sleep at night. Stay away whatever you do. I even sent my complaint to the sales manager which sold me the car he's never gotten back to me a month later. Well read and have fun read more

My husband and I bought a 2006 Mercedes ML 500 from them just a couple of weeks ago. We traded in our 2001 BMW X5 to buy the Mercedes. They evaluated our 2001 BMW X5 and they loved it although it needed a new O2 sensor and MAF sensor. The vehicle was in close to pristine condition with some very subtle yet awesome aftermarket upgrades. While they were evaluating our vehicle, we were in the lobby speaking with the Sale Manager (Kirill). We had decided finish our business with them and purchase the ML 500. We believe they may have tampered with our BMW while test driving it. As we were on our way to the bank our BMW started shaking and running horribly. Our vehicle had never done this before. We should have taken this as a RED FLAG and never returned to their business, but we didn't (lesson learned, never ignore your gut instincts) and concluded our deal and bought the ML 500 from them. The worst decision ever because only a day after purchasing the vehicle, we noticed that door lock in the back seat on the passenger side did not work. They also mentioned both in their ad and in person that the vehicle only needed GPS software (DVD) from MB to get the Nav working. We however, found out after taking it to MB of Lynwood that it needed not only a Nav DVD but also a Nav drive which was $400. I called the next morning and spoke with the same manager (Kirill ) I discussed with him about the door not locking and I emphasized how dangerous this is for our small children who sit in the back. He told me that he would not do anything to help with that and we did purchase the vehicle as is. These people have no business ethics or integrity. A couple days after speaking with ( Kirill ) my husband noticed a very loud noise on the front passenger side of the vehicle. This noise only appears when the car reaches a speed of 60 miles or more. My husband would have noticed this noise, if he would have taken the vehicle on the freeway for the test drive. We took our vehicle the Mercedes Benz dealership again and got the worst news, the front differential of the vehicle needs replacing. We were told the cost to fix this would be around $3,900 - $4,200 and as I stated before to date we've only had this vehicle for two weeks now. In doing more research, my husband found out problems with the front diff on the Mercedes (W164) has been a chronic issue with so many more owners of this model. Luckily , he also found a very good MB specialist auto repair shop that can have the front diff rebuilt for about $500-$600 instead of MB replacing the complete assembly and the problems go away for good. We have yet to find out what else may be wrong with this vehicle. We thought we were getting a great deal, however to our surprise, we were absolutely wrong about Sea Auto. I wish we would have viewed the Yelp reviews before we purchased a vehicle from them. I would caution anyone who plans on buying a vehicle from Sea Auto. You do not want to be in our position. AVOID THESE PEOPLE LIKE THEY'VE GOT EBOLA!!!!! In spite of our experience with this Dealership and that of others that have been posted here on Yelp, If you do decide to do business with them, then make sure you are prepared to spend a few hours at their dealership going over the vehicle you want to purchase with a fine tooth comb! Furthermore, make certain you hire an ASE certified Mechanic who specializes in the model you want to purchase so he or she can go over the vehicle thoroughly for about $100. Guarantee, this would be money well spent when dealing with an unethical dealership such as this. read more

I purchased a 2004 VW Jetta 1.8T on 11.8.10 after my civic si was stolen. When I purchased the car it looked clean, car fax was clean and seemed to be almost perfect condition. When I picked the car up on 11.12.10 I asked the sales rep for service records so I could have record of what services the mechanic did but they didn't have any records since they "trusted" the mechanic. I know I should of asked for this before buying the car but they told me they checked the car out and fixed anything that needed to be fixed. About 50 miles after picking up the car the check engine light came on. I took it to shucks to find out it was the rear oxygen censor. I called Sea-Auto sales and let them know which they told me those things are not inspected and wouldn't cover the cost since they only cover issues with the car running. When I took the car to my mechanic I found out that the gaskets were leaking oil, some temp sensors were out, locks were going bad, cylinders were misfiring, the battery was practically dead and the positive cable on the battery was clamped on vrs bolted and found out a engine tube was patched and clamped instead of replaced. I contacted Sea Auto and complained that these things should have been resolved before the car was even on the lot. The sales rep said he would try and defend me but when I called about a bounced check they sent me I asked again and the sales rep said the owner would only offer that I fix the issues at their mechanic at wholesale price. I told them I would report them and they said do whatever I want since I bought the car as is. Be aware to check every record, take to another mechanic regardless of when they say they did. I have learned allot from this and am still paying for it. I will never do business with them again. read more

For over a year my Son has been searching for the Perfect Vehicle. And not just any vehicle. An Audi S4. He found the perfect car, from what he thought was a reputable dealer. He could not have been more mislead. This dealership not only blatently lied to my son and me, they hid facts about this vehicle to make a sale. They took advantage of a out of State consumer only to make a sale. If you are looking to purchase from this dealership, my only advice to you is buyer BEWARE! Make sure you get the facts prior to purchasing a vehicle. The Carfax report was promised prior to purchase and was delivered 2 weeks AFTER the car was bought and delivered to my son. We were told the report and paper work were mailed, and should be in our hands any day. Two weeks later the paper work and car fax showed up in a priority mail package. This carfax report was purchased 10 days after all the paper work was signed. The report revealed that the vehicle my son had coveted for some time, that had all the right equipment, was in an accident, and this dealership hid the facts to make the sale. The cars electrical system has intermitten problems. We paid fair market value for what we thought was a clean car, that had not been in an accident. I wrote this review so other people do not get mislead by this dealership.I believe in Karma, and an honest attorney. Craig read more