This company continues to raise the HOA but nothing is being repaired, the property looks run…read moredown the trees and shrubs are overgrown, the stairs are falling apart the tennis court is unusable the fencing is either falling apart or rusted. They even added a huge special assessment to the HOA for special repairs but nothing has been repaired. The mishandling of money by this company is ridiculous.

Poor response to owners requests and refuses most owners suggestions. Increasing HOA fees yearly…read moreunwarranted. Would not recommend this company to manage any properties.

We throughly enjoyed our stay. The condo was clean and beautifully decorated. It was perfect for my…read morehusband and I. It was stocked well with all the amenities we need. It would be perfect for a longer stay. The complex was nice and quiet. It was a short walk to the beach and the views were gorgeous. We would stay here again.

Very friendly staff. Exceptional customer service. If I could remember Thier names I would…read moremention them, but I know faces.... not names. Sorry for this, but the blonde lady(since I'm bad with names ) at the desk may be the nicest lady I have met. Always accommodating and happy to help. She knew me as the "goofy looking red head " and I loved her for it. Offices are clean and perfect to work in. I would love to recommend this location for anyone in need of an office. And they have an amazing coffee selection! ! Talk about awesome.

Jake did a great job of stretching and reinstalling our carpet. He showed up on time, stayed in…read morecommunication with us and completed the job when he said he would. Thanks Jake.

I finally found in Jake what I have been looking for since moving to Santa Rosa Beach: fair…read morepricing and Someone who pays attention to the details on projects. No quick or sloppy work, nor price gouging so prevalent in our vacation beach area. And, maybe even more important, he Is honest and respectful.

We worked with Michele Warneke and Sandy Garrett to find our vacation property in Miramar Beach…read moreand Santa Rosa Beach area. They were great since the beginning. They were very responsive and helped us with a virtual tour since we are out of town. They checked several properties for us until we found out our hidden gem. They know the area pretty well, also they know everything related to short term rentals, which was key for us. They also helped us after closing finding some contractors on the area that could help us with landscaping for our property and original wall paint from the builder. Thanks Michele and Sandy for all your help!

From the owner: Owning a beach home is easier than you think!read more

My Vacation Haven has very nice properties and take care on their guests especially Pam she is…read moreAwesome to deal with and took care of any problems that popped up during or 2 month Roger and Sue

We stayed at 1948 2G Boardwalk Dr. I wanted to send a recap of the issues we experienced during our…read morestay at My Vacation Haven. I want to be clear that this message is not about trying to get free money or make a scene. I do very well for myself financially. The problem is simply that this stay completely missed the mark compared to what was advertised and expected. From day one, the problems started immediately. When we arrived, the golf cart was only charged to around thirty percent. We attempted to go to dinner, and during that trip I ended up getting my shorts wet and stained from the condition of the cart. On top of that, the golf cart died on the way back to the house and barely made it home. The following day, we attempted to go to Publix through the gate access provided for guests. Unfortunately, the required access sticker had not been placed on the golf cart by the owner, so we could not get back through the gate. We were basically told to just keep the golf cart on the property and avoid leaving the premises, which defeats one of the main conveniences of staying there. We were also threatened with a one hundred dollar fine for a vehicle parked in front of our residence that did not even belong to us. Then, while riding through town, security stopped us because my infant grandson was sitting in the front seat of the golf cart and informed us that it could result in another one hundred dollar fine. On top of that, the refrigerator stayed around fifty-two degrees for nearly two days before anything was corrected. We lost a large amount of lunch meat and groceries we had purchased for a planned charter fishing trip and had to replace everything out of pocket. The golf cart issues continued throughout the stay and would not hold a charge properly. We had to contact maintenance multiple times because it kept dying. Then, to make matters worse, the Wi-Fi also stopped working entirely. We had four kids in the house with no internet access, which created another major inconvenience during the trip. During our stay, we also became friendly with several neighboring families because we were all traveling with children and socializing with other parents. After speaking with multiple guests, it became clear that we were not the only ones experiencing ongoing issues. The neighbors beside us mentioned that only one out of three televisions in their rental was functioning properly, and one of their golf carts reportedly had a bad bearing going out in it. There were many conversations between families throughout the stay regarding maintenance problems and ongoing frustrations with the properties. One thing that stood out to us was that the review section on My Vacation Haven's website does not appear to reflect the experiences many guests are actually having. However, when looking at outside platforms such as Google and Yelp, there are numerous negative reviews describing similar issues. At the end of the day, it just felt like one issue after another the entire stay. We come on vacation to relax and spend time with family, not spend our trip dealing with maintenance problems, fines, dead batteries, spoiled food, and internet outages. I simply wanted to provide honest feedback because this experience fell far below expectations and really missed the mark.

Coastal Protection provided world class service from the initial walk through & speed of estimate,…read moreto the installation of all the hardware on site. Entire installation was completed within 48 hours, with all cameras installed and connected to software. Brian, Allen, Eli & Ryan were paramount with the installation on site and the connection to the software. Cass provided the quick and fairly priced estimate on site, not trying to hard sell any services we didn't need. For any properties we have along the Emerald Coast and within service areas that we need these services for, we'll only be giving our business to Coastal Protection. Straight shooting, top tier American business. Highly recommend.

Waylon offered and provided exceptional customer service and an expedient resolution. Was…read moreincredibly gracious and professional. This is your place for the best locksmith service around!

Rapid estimate! Very involved. Detailed invoice including each and every step of the project. Great…read morecoordination about dates and availability.

These guys did a fantastic job on our house. Attention to detail, great communication and…read moreworkmanship, and a reasonable price. Can't ask for much more than that. I highly recommend them.