Today Friday May 30, 2025, I made a quick stop to this facility to get some copies of past info,…read moreand I had the pleasure of chatting with Lina. She was extremely helpful with my many requests. She also provided me with not only copies, but a disc. I have the upmost respect for ALL the front office staff. You're always greeted with a friendly smile. I've been coming to this facility for close to a decade, and I always feel like a family member, I love it. I noticed that Some of the staff have moved on, but with each new staff member, I'm still treated with respect and kindness. Many of us are afraid and nervous for our results, but the technicians and doctors are so supportive. So, ladies and gentlemen I highly recommend "Burbank Breast Care Center" for your mammogram, biopsy etc needs, because they all care. They're located at 2601 West Alameda Ave, Burbank 91505. Phone number: (818) 843-7462. Thanks again for helping me today Lina. Best to all, Del

I had an appointment in that facility for my yearly mammogram today, Saturday morning; I can't wait…read moreearlier and the receptionist was very accommodating and went to ask the x-ray tech if she can take me earlier: that's a good customer service for you! Thank

This is truly the best of all their facilities The whole…read morestaff is always ready to help and the office manager, Christina so professional, always ready to go an extra mile to Assist They have very convenient hours and I open on weekends

Bianca was very professional and helpful ! Also informed me of info I needed !…read more Office was clean and quiet

I had to get a CT Scan for the first time, and Burbank Advanced Imaging was one of the more…read moreconvenient locations. Since I'm not familiar with this kind of thing, this was supposed to be a scan 'with contrast dye' which meant I was supposed to have some sort of 'ink' injected to the reading would be more clear. Well, I went to lay down in the donut-shaped machine, and no injection was ever given, so I had no idea what was really going on. The tech quite frankly could have been friendlier or just friendly in general (South Asian male). The automated voice that directed me was more helpful than he was. The one standout was the receptionist by the name of London; she answered my questions best that she could and was all-around pleasant. When I inquired about why there was no 'contrast dye', she said my doctor forgot to send me for blood work, so therefore, no dye. Obviously, this is not something I would know about but results came back fine. Unfortunately, as health care rates can be a surprise in this country, I also was hit with an EOB of $700+. If I had to return, I would be happy to see London, but would ask if I could somehow get another tech since this one I had could use some improvement.

Worse place and employee Since last week been dealing with…read morethem everytime they come with issue 1 with my referral and 2nd is that doctor didn't request them and 3rd and at last day today after I provided everything for them know they said I have to go to manthan beach long Worse in everything they run this location with I don't recommend to anyone unless you have time to waste

I have been coming to this physicality since my hospital stay in August for Pneumonia. Lucy is a…read moreROCKSTAR . Lucy is so sweet, kind, friendly, patient and very bright. Providence is super lucky to have her on their team. She had the patience of a saint since most people don't know how to be nice. Grant us great too. He's the X-ray tech who gets you in and out pretty quick.

I had a very pleasant experience here after dealing with Pro Health Advanced Imaging in BH…read more I want to acknowledge the front desk staff who were professional, charismatic and helpful each time I called and also on the day of my appointment. I asked a lot of questions and they kindly answered all of them and explained the difference between a closed MRI & open one. Also the pros and cons to their knowledge. I went for an X-ray and Brian the technician was extremely helpful, patient and knowledgeable about imaging machines. Also after further conversation, he helped me discover that the MRI I did at a previously location was not correctly done, and it was not the full doctors order. This caused me a big headache for another reason to have to go back and deal with that horrible previous facility. Truly I wish I knew about Burbank MRI first. Highly recommend, and I hope everyone has a good experience like Me. Also .... They have a parking lot!

All the members of the staff were helpful, very polite and knowledgeable to the questions i had…read more The tech in the MRI room was very helpful, getting in that machine makes me anxious, he gave me a couple of helpful pointers. Thank you everyone.

Guys I don't know where to start after doctors visit my mom needed an ultrasound I called in since…read moreI was in area they gave me appointment within 5 min can you imagine ? Same day within few minutes. when we arrived it appears to be they don't do ultrasound with contrast on Wednesday s but Narine who was helping me did not just turned me down saying sorry we don't do it today she asked Preny another very nice and helpful person said let me see what I can do since because of this type of ultrasound needs a doctor present she came back in 2 min said we will make an exception since you drove all the way here. We always come here for X-rays and ultrasound and we love here but those 2 very nice and helpful ladies Preny and Narine made my day. Thank you guys World needs more people like you this is where people not only do their job they also care Highly recommended

This place was unprofessional and their wait times are brutal go somewhere else. Maryann isn't…read morecompassionate at all and treats everyone rudely.

Getter by an appointment was on easy. Free parking was easy to walk. The staff was friendly and…read moreprofessional. I was very happy with the prompt services and results.

I stopped by to get a quick MRI for my knee, and was immediately greeted by a wonderfully warm lady…read morein the front room. As soon as I was done with my new patient form, Dr. Dadsetan met with me, and made me feel incredibly calm and comfortable. The MRI was as expected, but the earbuds, and pillow made me almost fall asleep because I was so comfy! Dr. Dadsetan even showed me areas of where damage is located, made recommendations for how to continue with recovery, and I was out within an hour. I went back about a week later after injuring my foot for an x-ray, and was met with the same amazing and fast service. The best part was being able to get such a personal experience with Dr. Dadsetan, it was clear see that he is incredibly knowledgeable, and cares deeply about the comfort and happiness of his patients. I will continue to go back for all medical imaging needs, and highly recommend you do the same.

What kind of business is this??? I tried 3 times (different…read moreparts of the day) and could not get a "real" person on the phone! I can I trust them?

I had two thermography with Dr Galina , apart, to follow up on my health status. I have done…read moreafterwards few more at other centers, recommended by friends and very popular too. The outcome and findings of dr Galina you will not find elsewhere. Her clinical findings are very essential especially when one is doing it for preventive, and more essential if it is a follow up for an existing clinical status. The essence of her practice is that she performs the Thermography coupled with 3D Ultrasound. Thank you Dr Galina , You are a Star .

I did not know there was a UCLA health center in North Hollywood and I was pleasantly surprised…read morewhen I called to make an appointment and that between my usual Santa Clarita vs Encino vs North Hollywood that I was able to get an appointment so quickly at North Hollywood. Thankfully it was easy to figure out where to park because of the instructions sent to me, but the parking is down a scary steep and tight curvy driveway so I had to go very slowly. Once underground I easily found parking near the elevator and went straight up to the department. As the elevators opened I was awed, from outside the building looks like a regular building, but when you come out of the elevator suddenly you're transported into a luxurious waiting room, so peaceful, spacious and beautiful. Staff is friendly, from the front desk all the way to the procedural area, everyone is kind and explains everything. When I was taken to the changing rooms and I changed into the pink gown, I was surprised how soft the gown is. Why can't all gowns be so soft???????? I could not stop touching the soft material, it is so soothing!!! Once I was taken in for my procedure, I was very impressed by the Doctor who was performing the biopsy, he was very compassionate and professional. Between him and the staff helping (who I'm sorry I don't remember anyone's name), I felt very at ease. What I expected to be painful I barely felt, and they informed me of every step along the way. Afterwards I was given these cute little ice packs that stick to the area along with some extra supplies in case I need at home. If I ever have to have this done again (hopefully not though) I would definitely come back to this location.

Location not so great but service here impeccable! Their…read morewaiting room itself is something to boast about!!

I had a great experience at Quest on Alameda! Even though I wasn't able to make an appointment due…read moreto availability, I came in as a walk-in and was placed on the standby list. Yes, I had to wait a little (as expected), but it was worth it. Rosa, my phlebotomist, was extremely quick, professional, and kind. I'm so thankful for her and the whole Burbank Alameda team--they made the experience smooth and stress-free! Oh, and just a tip--there isn't any front desk staff here. Instead, there are three kiosks where you simply scan your driver's license and upload your insurance. It was extremely easy and made the check-in process very straightforward.

If you have an extra hour or two (or four, five or six!) to get a 5-minute blood draw procedure…read morethen Quest is the place for you! The wait times are simply UNBELIEVABLE. The people who own Quest must be wildly out of touch to think that this kind of dysfunction is appropriate. Here are a few survival tips: 1. Make an appointment. That way you might only maybe wait 1-2 hours. Yes, seriously. 2. Get up and stretch every half hour or your back will ache like hell. 3. Bring water. Whatever you do, do NOT get up and leave to get water and return in 5 minutes because if inexplicably call your name while you're not in the room, you will lose your place in line and .... they.... do ... not ..... care. 4. Bring snacks or be prepared for your blood sugar to take dive in about hour 3 of the marathon wait. 5. Be nice to the poor, overworked, abused staff who are getting hit from all sides. That is if you actually see them. The "reception" desk is closed and you handle checkin courtesy of some ipad looking things at the front. All jokes aside, this is NOT how healthCARE should be. It is so incredibly sad that Quest thinks that their patients have NOTHING BETTER to do and have no concept of CARING for their patients - most of whom are sick, and some are scared and stressed and Quest just adds to the misery. It's shocking they would let a company function like this. Saying that, the staff did their best and with such a horrible working environment, I'm impressed with their decorum. I want to make it crystal clear that the person who took my blood was friendly and efficient. The woman who came out about every 20-30 minutes to explain to everyone they would be there for hours was pleasant enough. It's the whole concept of Quest's customer service that needs a full blown overhaul, not the people. They were doing the best they could under pretty tough circumstances. THIS PLACE IS REALLY OUT OF SYNC WITH THE NOTION OF CARING FOR THEIR PATIENTS. SAD!