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    Seachange Vacation Rentals

    3.2 (6 reviews)
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    6 years ago

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    6 years ago

    Wow, the best vacation rental company at the Delaware beaches! Great properties and excellent service!

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    Atlantic Sands Hotel & Conference Center - Pool

    Atlantic Sands Hotel & Conference Center

    2.5(182 reviews)
    0.1 mi
    $$$

    If proximity to the beach/boardwalk is what you desire, Atlantic Sands can deliver, but for a price…read moreof course. We stayed here for a short family trip with our toddler and enjoyed that proximity. The hotel has on site parking which is convenient and included in the room cost. It also has a few spots reserved right near the lobby entrance for check in we didn't know about in advance but you do now. Due to the proximity to the beach, we were able to get on the beach very early sans crowds, see the sunrise, go get breakfast in the hotel's restaurant, walk part of the Boardwalk, then go right back to the our room to clean up and take a nap. The convenience where your money is going if you opt to stay here. I would say that the front desk service is just ok, esp when you're paying pretty handsomely to stay here. For instance, the hotel advertises that you can reserve umbrella/chairs with a 10% voucher so I called from our room, spoke to the same male receptionist twice then the next day made our way to the receptionists in the lobby. The lady I spoke with proceeded to ask me if who I spoke with. I normally try to remember names but this particular one had not identified himself and I had made the last minute judgement call not to ask. When I asked why that mattered, she said we were supposed to pick up vouchers in the morning. Nowhere does it say that nor did the male receptionist mention this the two times I called. Nor did I understand why that mattered since we only wanted to use the umbrella/chair for less than two hours late in the day. Finally, she proceeded to look for the umbrella and chair vouchers. Even the box labeled "chairs" only contained umbrella vouchers. So basically what was supposed to be a 2 minute endeavor turned into a much longer one. To top it all off, no one was manning the umbrella/chair stand at either of the two kiosks we tried so after we spent a short time on the beach we asked for a refund with the lobby receptionist on our way back in. That employee we spoke with offered zero apology for our inconvenience or anything like that. He gave us an absolutely deadpan look then said he'd refund the charge. I'm glad he did but again, for the price you're paying for these rooms, you'd expect a bit more customer service. There's a vending machine in the lobby for which you can use your credit card to buy stuff like bottled water, wipes, sunscreen but we found a nearby convenience store (RB convenience on Rehobeth Beach) within pretty easy walking distance where the water was in larger quantities and cheaper. The restaurant and pool on site are convenient although the pool was out of towels a few hours before they closed and those were not restocked although I did see an employee bringing over towel disposal bin for used towels. Overall, the price you're paying here is for proximity and convenience, not for the customer service. The interior is a bit dated (hallway carpets could use some freshening, etc). Our room did have a microwave and mini fridge although the website only advertised it having a mini fridge. I recommend staying here if proximity and convenience are what you prioritize.

    We arrived in the evening on a Sunday, At first, it looked like there wasn't enough parking, but…read morethen we realized that there was a garage underground. We got a spot there and never moved the car until we checked out. It was actually preferrable to us to have it below ground and protected from the elements - and also from non-guests who might otherwise vandalize. Our room - oceanview - was absolutely oceanview. The only bummer being we overlooked the pool - which was always PACKED during the day (and noisy). However, we did have a lovely view of the beach. That worked out great as our last evening they had some life guard competitions on the beach and we could see it better from our balcony (2nd floor) than we could from the boardwalk. The staff was very friendly and helpful, especially when we managed to lock ourselves out of the room. We were able to rent the beach chairs and umbrella through the for a 10% discount. We got passes we presented to the actual vendors. I highly recommend you go down before 8:30 am and get the vouchers to stand in line at a vendor tent at 8:30 when they open - to avoid long waits and get a good spot on the beach. The room itself was fine. We had 2 double beds. Linens were clean but the towels were not the best. They looked new but were not soft. Room had all the basics - large fridge, microwave, coffee machine (K cup) and OK sized TV with pretty good stations. They have a restaurant on site as well as a little coffee shop. Nothing is free (no complimentary breakfast). We packed our own stuff so we were all set The room was pretty quiet and fine for sleep. I think the only downside was the price. Costs are so much higher this year or maybe here - compared to what I paid prior years for other beach boardwalk oceanview rooms. The boardwalk was decent. A fair number of classy restaurants for us to pick from. Prices were high but perhaps that's the area. They had cheap food, too - as well as souvenir and beach shops. All in all, the hotel was exactly what we needed. A good location on the beach with everything we needed without having to drive anywhere. I found this place to be better than some of the reviews I read prior to booking over the winter. But we usually find places acceptable and more like the positive feedback than the scathing reviews. I recommend this place and would most likely stay here again - as opposed to the limited other options we saw in the area. However, this is not our favorite boardwalk so we won't be back. Our favorite is Wildwood so that's we're were headed next now that we've tried all boardwalk beaches.

    Photos
    Atlantic Sands Hotel & Conference Center - Ocean view room with balcony

    Ocean view room with balcony

    Atlantic Sands Hotel & Conference Center
    Atlantic Sands Hotel & Conference Center - More pool shots

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    More pool shots

    Long & Foster Vacation Rentals

    Long & Foster Vacation Rentals

    3.0(2 reviews)
    0.6 mi

    As an owner of one of the vacation rental properties, I am at a loss when it comes to the…read moreunprofessionalism I have faced in dealing with Long and Foster. I was given the personalized meeting, filled with promises of how they would be more attentive than the next company, but I have not found that to be the case. The photographer didn't bother to show after being told repeatedly by L &F that they were on their way (due to mishandling by L&F) when I took a day off and drove 2 hours to meet them. Then, the listing did not reflect our agreed upon terms and pricing when it posted, a change that took weeks to fix. I have also been reaching out for weeks about my listing being left out of the map guided search on their site and vrbo, an issue that other listings also faced. I have gotten zero responses beyond "we're working on it". I also pointed out that my listing doesn't have a map on it. No response. People will move on to the next listing when they can't see the location. I was told they would put a "vacation rental" sign with their contact info on my lawn. That hasn't happened. I was told to leave keys at the Rehoboth and Lewes office, so guests could check in at either office. I left them in the after-hours box for both. I still don't know if they received them. When I stopped at the Lewes office a week later, they said the keys were probably sent to the Rehoboth office, but they weren't sure. They added that guests DO NOT check in at the Lewes office. I have gotten zero bookings after being told it would rent well. Now I am trying to get in contact with them (no response) about canceling the contract. I have zero faith in leaving my property in their hands at this point, and now I am at risk of an entire summer with no rental income. I

    Long & Foster is not just for rentals but house listings too! Bill Cullin is the "go to" guy. He…read morehas that rare and sought after work ethic, and is dependable, available and works hard for his client. His "never give up" attitude gave me the assurance that he's giving his all, cause I live in the West Coast, that was important. My house sold at a fair price and the exchange went without drama. Great integrity and respected by many. Don't short change yourself, see BILL CULLEN.

    Sandcastle Realty

    Sandcastle Realty

    2.8(32 reviews)
    14.4 mi

    Absolutely terrible experience -- DO NOT rent from Sandcastle Realty…read more After years of wonderful vacations in Bethany Beach, our family's trust in this company has been completely shattered. We've rented from Sandcastle for many years, always taking pride in leaving every home spotless and following every checkout instruction. Yet in recent years, we've faced repeated problems getting our security deposits back -- endless delays, vague accusations, and outright lies about the condition of the properties. This past summer was the final straw. After a storm from Hurricane Erin, we reached out several times to have the pool cleaned. We were ignored for most of the week, leaving the pool filthy and unusable for our kids. Still, we cleaned the house thoroughly before leaving -- wiped surfaces, swept floors, scrubbed bathrooms, and made sure everything was in better shape than when we arrived. We even took photos and video as proof. Months later, we were told we wouldn't be getting our security deposit back because the house was supposedly left a "mess." That claim is completely false -- and honestly insulting. Our family includes members with health conditions that made us extra careful about cleanliness. The whole experience has felt dishonest and exploitative. After decades of happy memories in Bethany Beach, it's heartbreaking that Sandcastle Realty has made it stressful to come here. Based on how they've handled our last few rentals, it feels like the owner, Doug, is running a scam -- taking people's deposits under false pretenses and violating Delaware law. To anyone thinking of renting from this company: beware. The home might look lovely online, but the peace of mind and trust that make a vacation special are long gone. What a sad way to end so many years of family tradition.

    We have rented from Sandcastle Realty for many years and unfortunately experienced unethical…read morebusiness practices our last couple rentals. Despite taking pride in how we leave the properties in accordance with the check-out instructions and leaving it in immaculate condition we have experienced difficulty getting our security deposit back the last few years. Too many delays and lies on why the security deposit was not refunded has resulted in our conclusion that the owner Doug is running a scam operation taking tenants security deposit based on false allegations and in violation of Delaware law. To those reading this review and considering renting a house from this business ... BEWARE! The security deposit you pay is most likely to become a donation to Doug unless you want to retain an attorney and file suit to get it back.

    Photos
    Sandcastle Realty
    Sandcastle Realty
    Sandcastle Realty

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    Jack Lingo Realtor - Stained outdoor "cushions"

    Jack Lingo Realtor

    2.5(128 reviews)
    0.4 mi

    We stayed at 16A Delaware Ave…read more Pros: Location, location, location, hands down. The house was adequate for our large party of 13 people. Cons: We were never told that the small cottage behind the house was a rental property as well. As a courtesy to those renters we shuffled around our cars in the driveway to make it easier for them to move in and out. Transparency is needed here. Prior to moving in with our party, one of whom has mobility issues, we had *no idea* of the layout of the house or bedrooms. It would have been good to know beforehand which bedroom had which bed configurations: For example: Lower level, 1 queen, 2 twins etc. The information provided to us did not include this. So I brought a lot of bedding from home for various types of beds and hoped for the best. *The house does not have a broom.* Please rectify. The vacuum was used for messy floors, but a broom would have been better especially for the sand on the porch and in the bathrooms.

    We recently rented 66 Henlopen Ave in Rehoboth through Jack Lingo and unfortunately had a very…read morenegative experience due to the condition of the home. Upon arrival, it was immediately clear that the property was unsafe and uninhabitable due to mold and mildew issues. The overwhelming smell of mildew hit us the moment we opened the door, and within minutes we developed headaches. The carpet by the front door was damp, adding to the unhealthy environment. When we called Jack Lingo immediately upon arrival, our concerns were dismissed. We were told the property had been "rented heavily throughout the season," as if that somehow undermined or excused the condition of the home. They also refused to refund any money, claiming the problem was due to the AC being set to "on" instead of "auto." This explanation is not credible, as an AC setting does not cause widespread mildew, damp carpet, and an overwhelming smell the moment guests arrive. Beyond the mildew, the home was simply not maintained to a professional standard. We found a spider on a pillow in one of the bedrooms, cobwebs throughout the corners of the house, dirty dishes, and greasy residue on the countertops. These conditions made it clear the property had not been properly cleaned or prepared for guests. The one positive was that the outdoor porch and shower were wonderful, but that in no way offsets the unsafe and unsanitary condition of the home itself. Thank goodness we had the means to immediately get a hotel room so our vacation wasn't ruined. However, the next renter may not be as fortunate, and no one should be subjected to these conditions on what should be a relaxing vacation. The fact remains: a house in this condition should never have been on the rental market in the first place. We share this review not out of anger, but to warn future renters to ask direct questions about property condition and to hold the agency accountable for the homes they represent. Travelers deserve transparency, safety, and basic habitability when booking a vacation rental through a trusted local agency.

    Photos
    Jack Lingo Realtor - Our personal rooftop view. May 2025.

    Our personal rooftop view. May 2025.

    Jack Lingo Realtor - Nasty!

    Nasty!

    Jack Lingo Realtor - Keep food away!

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    Keep food away!

    Henlopen Hotel - Bed with nice rattan head board!

    Henlopen Hotel

    2.8(94 reviews)
    0.3 mi
    $$

    Although the view and the sound of the ocean was quite nice and the front desk team member very…read morefriendly, the walls were paper thin and I had a large gap under the door that connected to another room. Children were putting their hands under the door and playing with the locks. Although it was off season you could hear every little sound from your neighbors. The upside was that I could also hear the roar of the ocean waves crashing on the beach. There are little to no amenities beyond a coffee machine in the lobby and a bowl of oranges. Parking was convenient, although a tight fit. I imagine it would be challenging for any tall or long vehicles but suited my purposes. The light bulbs at the vanity were flashing rapidly whenever I used the light fixture and the rooms had only a light duvet cover so I depended on the small heater for warmth. The bathroom was very small and opening the door made it challenging to access. It was a struggle for my Father, who had an identical room a few doors down. Cleaning is only by request and strangely I received a mystery $100 charge on my credit card a full week after checkout. I appreciated the convenience of being on the boardwalk as the primary reason to choose the Henlopen to stay for the week.

    Amazing and friendly staff from the front desk to everyone else. There is a coffee maker, oranges,…read morewater, tea and coupons in the lobby. Luggage trolleys are available and brought to you as needed. The room was clean. We were on the second floor which opened out to a patio. An amazing view. The hotel is at an amazing location to the beach. The beach is a few steps away and if you get there early enough it's not too crowded. You're close to rentable umbrellas and chairs as well. The location is on the boardwalk and a walking distance from restaurants, stores and arcades. I would stay here again.

    Photos
    Henlopen Hotel
    Henlopen Hotel - View from beach

    View from beach

    Henlopen Hotel - Ocean view room from our balcony on a rainy Friday morning.

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    Ocean view room from our balcony on a rainy Friday morning.

    Seachange Vacation Rentals - vacation_rentals - Updated July 2026

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