Mike showed up promptly as scheduled, used his infrared thermometer on my freezer, told me…read moreeverything was okay - charged me $120 for the trip and left. Three weeks later, same issue, not freezing. I called another repair business and they took the time to investigate what the issue was. The defrost was not working. Took five minutes to actually find the problem that Mike didn't do. The only recommendation I can give Mike is, don't use him. Total waste of time and money! I don't know why he didn't do his job, nice enough guy but that didn't fix the problem and just cost me more money

Fast response and easy to communicate, worked well to replace broken parts for my oven.read more

He asked me my address He found our place. It's not easy to…read morefind!! He's very professional and straightforward. I have decided to have him fix my wash machine .

I verified my appointment the night before due to the fires. I even asked if maybe if it was…read morepossible to get it a little sooner and they said they thought they could handle that. I waited from 10:00 to 1:40 and no one showed up no one bothered to call me. I work a job and I don't get paid if I'm not there and I think this was horribly inconsiderate and rude.

I give less than one star but can't. You ripped my mother off and never fixed her washer.read more

Was so pleased and thankful for the great service Josiah Lawrence gave my parents (Nov 4)…read moreinstalling their new dishwasher. He was punctual and quick but took time to visit with them which is a pleasant change from our fast paced and often uncaring world. I will use and recommend his service

Make this spot part of your monthly rotation if you're a thrifter. My husband is a contractor so we…read morelove coming here because I get to browse furniture while he gets to browse tools. No clothing but always a great rotating selection of furniture, appliances and tools.

When Habitat For Humanity first opened it was an amazing concept. I have been to several of them…read moreacross the PNW and Inland NW. Sadly, they have become so expensive now, the prices are similar to "goodwill" or most often... worse. Used to go to this location quite regularly, now it's usually my last resort. A little "too big for it's britches" for my taste. Their home building program isn't exactly what it appears to be either, which is also a big deal breaker for me.

Total rip off. I bought a washer and dryer set from them . Almost $600…read more They were both shotty. I took them back for repair before the 90 day warranty was up. They didnt touch them. I live like 45 miles away.) Get home the washer washed one load on the 2nd one it wouldnt spin or drain. The dryer flat out doesnt even work at all . When I picked them up I asked if there was a receipt or paper work they said no. Now the 90 days is up so too bad to me. I used them both less than 10 loads all together. The price I paid is about 10xs the cost of what I would have spent at a laundry mat. This place is a total rip off, and they are liars. There warranty is obviously a joke as well. They make the customer haul the machines back to them, and pick them up. They dont even fix them! I think they let them sit there awhile so it seems as though they worked on them. Oh, and they threw a towel in the dryer and left it in there. Obviously the customer is going to assume they tested it and simply forgot to grab the towel out before pick up. Then they call you to come get them. They are way over priced to begin with. I knew better but bought them anyway as I was in desperate need of them. I could have got way better machines for free off Craigslist or Marketplace. Im sure of it! Never again! I wouldnt waste your time or money with this RIP OFF shady business!

My wife and I walked in and Ed was working the floor. Extremely nice and professional. We were…read moreready to buy a washer & dryer set for $700 when Ed asked what was was wrong with our current set. We told him our dryer stopped working and he asked if we checked the fuse. He showed us where the fuse would be on our dryer and how to check it. He was correct and it cost us only $10 vs $700! We will work with Ed for all our appliance needs from now on AND he's a Veteran (US Navy Seabee!) #winner #grateful

These guys are great! Got me in quick and were able to fix my dryer same day! I would use IV…read moreAppliance Clinic again!

My refrigerator was making a new sound and it wasn't keeping cool. The thermostat said it was 63…read moredegrees. Phillip came out and immediately knew what the issue was. The board had worn out. Phillip ordered a replacement part. It was here much sooner than expected so Phillip under promised and over delivered . My refrigerator is working again. Thank you Phillip

Be aware of this company. Cory came out to give me an estimate. He gave me a verbal price. I…read moreasked for a written quote and he said he would text me the price. I told him I needed top speak to someone and would get back to him in a few days. He left with me waiting on the text with the quote. I received a text a short time later saying he didn't have time in his schedule? How could he not have any time when we didn't agree to any timeline? Written quotes with the expectations on a job are to protect both the home owner and contractor. Companies that won't give a written quote, in my opinion are shady and the customer won't have any recourse if the job is not done correctly.

Jamie and Corey are small family business owners and take pride in their work. Responded right away…read moreon Yelp and drove to our house to give us an estimate the same day (even though we were out of town). They pay attention to details and are Very Thorough and Efficient with their work! They were cleaning up a large property for us, laying down sod, and did some landscaping. We were very impressed with the work and I will not go with anyone else in the future. The price was very reasonable and I could tell they were doing their best to work with our budget and offered different options. Great value and quality. Clean and punctual.

I booked an appointment (with an AI agent), received a confirmation & narrower time window via text…read morethe night before, then at the time of my appointment I received a text saying they will not be able to come out and offered me a new appointment - IN 2 WEEKS! Tried to phone them, but they knew my phone number was linked to an appointment so I had limited AI options that did not help. BORROWED SOMEONE ELSE'S PHONE TO CALL THEM. Got a better menu, but still an AI agent. AI was not able to tell me WHY they cancelled at the last minute, or why I was pushed to the end of the line with an appointment 2 weeks away. AI told me there are NO live representatives and NO WAY TO LEAVE FEEDBACK. AI also told me they "understood my frustration" which was just infuriating because their f*ing robot Is obviously lying. HERE'S SOME ADVICE FOR SEARS: IF YOU CAN'T IMPLEMENT AI PROPERLY, DON'T IMPLEMENT IT AT ALL. I have used them for 20 years but never again after this AI fiasco. They deserve a zero, not a 1.

Peter, the technician who arrived to repair my dishwasher was polite, professional and efficient…read more He fixed the problem with no fuss and was on his way to his next appointment in less than an hour. Very impressed!

We have tried to give this Ace support because they are our closest local hardware store however…read moreafter more bad experiences than good my husband and I have decided to shop elsewhere. The customer service is horrible at this location and is in constant turn over of staff. The shelves are poorly labeled so knowing a price before you check out is rare. I have voiced the concern on my last visits to someone who claims to be a manager but on their FB profile it says she "worked' for ACE so who knows if they are a current manager...they just offered excuses not solutions. We will continue to use other local to the area ACE stores but won't be supporting the Deep Park Ace.

I just needed a 1/4" ratchet and socket but didn't know what size. Cody came out to my car so I…read morecould figure out which size I needed. The ones I brought outside were the wrong ones. By sight Cody recognized I needed a 10mm. He also suggested a small Craftman ratchet set which cost the same as if I had bought just the ratchet alone, without the socket.