My family an I have been using Riviera Opticare for about 4 years now. The staff is always very…read morefriendly. They have a wide variety of frames to pick from and are always helpful if adjustments are needed.

What a great office. Super friendly and helpful staff. If…read moreyou aren't going to Riviera Opticare you are not seeing a clear path to great eye care. Keep up the good work. Thanks much

Tim Torrez is great, we chose this office based on the reviews. We drove past 3 other Visionworks…read morelocations and when I met the dr I was very impressed. Then I met Tim and he's the reason for the great reviews. My wife and sister had appointments as well and agreed.

Short and sweet:…read more Super knowledgeable, super friendly, super descriptive and finally have a prescription I like!!! Highly recommended! The details: Glasses and exams are separated - have to go the back to get your eyes tested and they have all the bells and whistles (without the price tag) Know how you sometimes need to do the dilation test? Well, they have a super cool computer scan that can give you even MORE details. I learned more about my eye than any place I've ever gone before! The doctor was friendly, efficient and knew his stuff!! When he matched me perfectly the first time I knew I had found my eye doctor.. I asked him to please not retire anytime soon! Not only am I near sighted, I also have an astigmatism and it's sooo hard to find the right lense and contacts for me. This place made it seem like this is everyday stuff and got me fitted super quick!! The guy who checked me in was super detailed and cleaned everything as we went along - so you def don't have to question how clean the place is! They print out everything after they explain everything in detail - there is no guessing no asking for anything printed, they just offer it! Then to the ordering - I already had my own frames and they didn't make me feel bad (like some other unnamed places) - Visionworks was just happy to help!! Rachel was the one who assisted me getting my glasses and contacts ordered. She shared how to get some combo cost savings and didn't mind me blabbing my story of why I was afraid to order the left, but definitely wanted to get the right - don't know if I'm changing prescriptions or not for the left just yet (it was such a close change. Even when I wanted to double check the eye measuring for the glasses she was happy to let me, even when it read the same (haha- thanks Rachel!!) Overall, I was so impressed with my experience that I can say I have found my new vision place for LIFE!! I had seen reviews of other locations and get a smidge nervous - but if any Visionworks is like the one here off of Staples, you are in GOOD hands!

I have been going to acuity eye for over 20 years. Always always impressed with the service and…read morestaff. Dr bestco is extremely good at her profession. She takes time to explain conditions of your eyes. Excellent exam . I will continue to make her number 1 for eye care

Dr. Betsko and her staff are just super! From the moment you walk in you feel the warmth and care…read more They have most up to date equipment for your tests and usually takes about 2 weeks to get your glasses. Prices are quite fair, cute lenses, lots of brands options. Convenient parking right in front of their office. The staff is the best! Been coming here over 20 years since their old location. My whole family and Co workers come here too.

This place is amazing! The man working in reception is always so genuine, kind, understanding, and…read morecommunicative. I've honestly become a yearly patient because of how he treats others. It's inspiring. Dr. Wine is very to the point and doesn't prolong visits, highly intelligent and doesn't BS. (Which is quite a relief!) I've recommended this spot for vision care to so many of my friends and colleagues. Even if I move out of town, I'll still choose to be a patient here. Thank you!

Eye See Vision Care treats all their patients with kindness. Their willingness to support families…read morewith members of special needs is heartwarming.

Overall a very positive experience. Hunter took the time to discuss my eyeglass needs and…read moreoptions. Totally great service with Hunter. Thank you.

I went in today and the customer service was spectacular, especially how this lady Debbie helped me…read moreout with everything today. I was having difficulties trying to figure out which glasses looked best on myself and where different styles were etc.. Overall, I had a wonderful experience here and would totally recommend to family and friends! :)

Mike, I was treated this way! One of your receptionist did tell me this doctor wasn't taking any…read morenew patients AFTER questioning me for some time, asking inappropriate questions, just to inform me she wasn't seeing new patients! Great apology. Sorry about that but we didn't do it. And you took a YEAR to respond to this! Is it apathy or are you losing business? I unfortunately missed out on seeing an excellent doctor. By the way, I went back a year in my texts and this is the store my family sent me a link to. So I misspelled the doctor's name. Obviously you thought you could wait a year and maybe you could slip in a rebuttal. I would've taken an apology, but if you're going call me a liar I'm going to let the public know this happened, how it happened, and it's still happening. I'm adding photos of other people's experiences about the same time as mine or before that, and proof I was sent this information. This place treats people badly and then tells them they were never there, or they never called! Good luck if you decide to go here. I'm very thankful I missed going here. I should have read the reviews then instead of just now.

Reception, tech and glasses sales team were amazing. All were super friendly and helpful. The Dr. I…read moresaw was alright she wasn't super through but I would go back here again I would probably just see one of the other doctors. They have an amazing selection of glasses frames.

"Eye" had such a great eye experience today. From the front desk to the doctor/techs, their…read moreprofessionalism and kindness really went a long way. Their selection of glasses was extensive and appealing as well. "Eye" couldn't be happier with Chandler Eyecare.

Everyone was so kind. My eye dr was the best. She went above and beyond and explained everything in…read moredetail. I greatly appreciate all of you. Thank you!

I have been a patient at this practice since the prior owner years ago. Historically, this has been…read morean amazing experience. Dr N and then Dr Y are kind, caring and attentive. The office staff for years were excellent and accurate at helping you choose glasses and fitting. The last few exams have declined in terms of front office experience, which includes getting progressives fitted correctly and when my family receives their glasses. This year, I went in Dec before Christmas. Patient arriving late for her appointment was taken before me, making me very late. Then, Dr. Y recommended additional testing based on the test results. I was sent out to await those tests. The staff assured me I had received them up front before Dr Y advised me I needed them, and billed insurance for it. They went so far as to argue that I didn't know what I was talking about. Then, during the visit, my request for them to see if a specific frame came in different color frustrated their staff member. She lost patience with my need for a super light frame. I went back in person after Christmas because of a billing issue and with my spouse because his new glasses were not working out and he'd paid more than he should have with our insurance.. Again, they argued, only to later confirm that they were wrong and had billed for services never rendered for me and overcharged my spouse. They also determined they had not fitted my spouse properly. They never once suggested I come back for the testing they'd charge for, and I hadn't received. which is fine since I had decided to move to a new practice. I took my prescription from Dr Y to a new location and filled it, and after getting new pair, found my new prescription issued by Dr. Y is lower than the records indicate from what the office staff gave me for the pair I have been wearing for 2 years. And, 2 year old written script the staff gave me for my current pair doesn't match what is imprinted on that pair of glasses for that script. I'm paying out of pocket for a new exam at the new place and the new place is taking care of remakes for free. They want to confirm what my prescription should be after the oddity of my former and new scripts from Advanced Eye Care. As for my spouse, he was charged $195 more than he should have and we had to argue to prove our insurance covered what they charged him for. She says he'll get it back when his glasses come in. He's been waiting for them to arrive (a rush order) since 12/26...it is Feb 1. As soon as he's done, we're moving our family elsewhere. I'm sad to go...I loved being a patient here...we just can't anymore. We dread dealing with the staff, and taking time from work every year for the exam, and the later follow up to correct issues. We've left annual benefits on the table before because it's just a hassle dealing with the experience of getting new glasses.

My mother is a patient here and I came along as she doesn't speak English. The female who helped…read moreher first was very rude to her and confused her with the billing which is why I came along for the next appointment. The female's name was Nevaeh. We then spoke to a woman who clearly explained the invoices and billing and she also explained the female who first helped my mom was not experienced in billing so I'm confused as to why she was allowed to explain anything at all.