Always happy to come here for gardening supplies, we've also gotten our Christmas tree here for at…read moreleast 5 years. Staff are helpful and the quality of products is great!

On April 22 I made a conscious decision to go in to urban feed and garden to purchase a tree for my…read morewife's birthday, instead of going to a box store to support a local business in my neighborhood. I paid about 40% more for a tree, a one inch caliper hornbeam in a plastic pot. The tree had a little bit of leaf burn on its new growth, but I chalked that up to being root bound in a pot, so I purchased the tree. I was landscape contractor for years, I have planted hundreds of trees so I planted this tree giving it the best possible chance for survival. With regular watering the leaf burn continued to spread, even though I held off on fertilizing the tree, until it showed signs of some growth so I wouldn't burn it or shock it. Last week I pulled it out of the ground because it was completely dead, when I did there was zero root development. Anyway, I know from experience that sometimes new plants just die but when I was running a landscape construction I warranted every plant I ever sold to a customer. If a plant died within the first year, I would replace it. I could usually bring these plants back to the vendor and exchange them for a new one, but those were real nurseries like Gurneys or Molbaks. I called this nursery and explained what I've written above and they told me they couldn't help me, I even asked if they would just give me another tree and they declined. We live in a different world, where accountability and responsibility are foreign to a lot of people. I won't be going back to Urban And garden.

Nice selection and great customer service. We were slow to decide, but the staff was very patient…read moreand helpful. Really like our new pots.

Great selection, awesome service! Found here everything I was looking for, and the owners are…read moreextremely helpful and knowledgeable. I am more into terra cotta, but their glazed pots look awesome as well! Great value for money! Definitely recommend!

So disappointing. Great selection and beautiful spot, and local to me. Very expensive but saves me…read morefrom getting off the island! In the last couple years I've shopped there a few times, mostly for plants for my yard/garden. I have to say, only about 15% of the plants I bought survived. Realizing a few months ago during my last purchase that they had a money back guarantee, I took a couple of the very dead plants back and asked for a refund or replacement. The staff was rude, grilled me on how I planted them, then opted to not give me anything and were very short with me. We confirmed I planted them right, so it was this attitude of "well it must be you, it certainly can't be us." It was really frustrating, and disconcerting as I have spent large sums there. Bottom line - their "guarantee" is ANYTHING but that.

As the director of Puget Ridge Edible Park, West Seattle Nursery has been the most valuable…read morepartner. With affordability of healthy chemical and pesticide free food staples becoming out of reach for many, West Seattle Nursery can be your source for years of healthy food for you and your family. Probably your neighbors too! Stu Hennessey

This was our first time at this location. It's smaller than the location in Puyallup yet still…read morecharming and chock full of garden and gift ideas. Lovely decorated Christmas trees for the season (I liked the candy-themed one), abundant Christmas decor and ornaments, as well as kitchen and of course plants and gardening tools. A range of prices. Located just off a main road on the Federal Way side (but also shows up as Auburn address, both are okay as far as I know). Has parking. We went for a holiday mixer. The staff was fabulous. Friendly and helpful. The space was welcoming. They had drinks and snacks on offer. I was pretty impressed that the drinks were given in real glasses! A classy affair.

Mr Rick is literally the kindest, most welcoming, and helpful man I've ever encountered in customer…read moreservice! I went to this nursery with my wife over the weekend not knowing a single thing about gardening. We wanted to spruce up our patio but have had a bad history with plants as they always seem to perish before they bloom. We were approached by Mr Rick outside in the garden area and were asked if we needed assistance. Not only did he take the time to explain to us what might work best for us he also gave us plenty of options when it came to budget. You can tell that Mr Rick truly loves his work and is passionate about this nursery. Now, not only is Watson's beautiful but the prices are very very reasonable. The selection is huge and they even had some more exotic plants. The entire experience made this new adventure worthwhile for my wife and I. Also, if you see Mr Hobbs, give him a nice belly rub.

This small nursery has been around for ages and I have great memories of coming here for a…read morelast-minute Christmas tree, or to check out their farm stand for seasonal fruit and interesting snacks. My recent trip resulted in an impulse buy of a jar of the best mango chili jam and the most beautiful strawberries. You get a level of quality and service that bigger stores would never provide. For example, they will re-pot your plant for free (if you purchase plant and pot from them). And they offer container design to help your plant placements benefit the most from their environment. These are amazing perks for a novice gardener like me! They also offer delivery which is great for getting tall plants or larger/heavier orders home, and have master gardener clinics on Saturdays from spring through summer. Pricing can range from relatively affordable to pretty high - just depends on what you're looking for.

Great selection of indoor plants, found every type I was looking for and more! Owners are super…read morehelpful at advising on plants too and how to take care of them. Lot of pot selections too, and they will repot them for you here in store as well. Plants and pots are priced reasonably overall. Would highly recommend!

Rosso is a hidden gem! I dropped by after the airport and was pleasantly surprised. Their flowering…read moreplants are beautiful and well cared for. I purchased a Daphne and some flowers for my planters and they were all in full bloom and beautiful. They have a really good selection and excellent customer service. I recommend.

Their variety, condition and pricing of items varies considerably. Hit and miss. Recently purchased…read morea substantial number of 6-foot trees from them. And most were completely root-bound. Must of been in their inventory for a long time. Pricing similar to Home depot. But with a catch - Rosso charges an outrageous credit card fee. People working there are nice and helpful.

Such a beautiful nursery. Definitely pay them a visit during the fall to enjoy their autumn…read moreaesthetic. No issues with service and love that they have ample parking spaces.

Every time I visit this Nursery I leave thinking that I will never come back. There is not enough…read moreparking, it is hard to find things, and there is no one to ask. Lastly, an ordinary fruit tree is $175. Tomorrow I will go to Flower World and buy the same fruit tree for $50.

Still here and still great prices and quality. Lots of nice Japanese maples. Cannot get better…read moreservice anywhere. The owners are always there and willing to give advice about any plant and make helpful purchase suggestions. Beautiful hanging baskets every year.

A medium a small size nursery with all kinds of cool plants, including pond/floating plants with a…read morereally nice lady. This is my favorite place to go, local, family owned, great place.

I just submitted this to the Lowe's survey but I wanted to also share with everyone. I also come…read morefrom a retail management background and was fortunate to work for a fortune 100 company. I feel like companies that might not be considered that same caliber get beat up so I wanted to acknowledge what happened to us today. As customers we can come into a store with a chip on our shoulder already and we take it out on the staff. I remember the times I was on their side and had to descalate a customer issue. And I'm not saying that staff are perfect, or don't give attitude to customers, because it happens. When I am in those situations where I see how hard they are working to help the customer I choose gratitude and acknowledge that I appreciate them. A little kindness goes a long way. We stopped by around 2p and again at 4p: While, unfortunately, we had to cancel one of pick up items I want to express how amazing our experience was. The 1st visit was to discuss a replacement for the batteries. And the CS staff was awesome, while still being short staffed. The manager who worked with us after to see if we could get a replacement was also so nice. Unfortunately, the other pick up item, a tool chest, was dented when we got home so I immediately turned around and did an exchange and again the team at CS and pick up were incredible. During the holidays customers, I know, can be extra demanding and when you're short staffed it can affect morale but each person I engaged with went above and beyond and for that we are appreciative!

Waited over 39 minutes in the wood cutting area at 1 PM on a Saturday with zero assistance…read more Multiple employees walked by, and the customer ahead of me pressed the help button at least five times--no response. If the store advertises wood cutting, someone should actually be available to do it. Otherwise, don't waste customers' time with a help button that clearly does nothing. Called the store and also talked to customer service. ‍