Had our water heater stop working so I contacted them through Yelp and they got back to us right…read moreaway, and came out the next day. He got the water heater started, but we decided to replace it with a tankless one because who knows the next time it would die. He came back out a few days later and put in a tankless water heater that has worked out great! Worked out perfect --- they got our old one limping along long enough to replace it, so we were only out of hot water for less than a day. Super nice, straightforward, competitive pricing, informative, etc., definitely recommend working with them.

I have worked with ZesBro a few times now. They replaced our bathroom sinks, and fixed a leaky…read moretoilet. They are on time, professional and they do not charge to come out for an estimate. When I was calling around I could not believe the number of places that charge just to come out and diagnose the issue. That alone bothers me. But I don't feel ZesBro is money hungry or at least they don't act like it. Totally understand they are running a business but it's nice to work with folks who focus on doing quality work as opposed to getting dem dollas.

First I talked to Susan . She knew a lot and can get me an air conditioner. Yeah…read more Brennan was helpful and quick to get some pictures of my place. Then I had the pleasure of meeting Christian. With booties on he was ready to go to work.He studied the problem, fixed the problem. He answered my questions, put on his shoes and he was gone. He was speedy and smart. Looking forward to meeting the rest of the crew.

Purchased a new Trane Furnace and Tankless water heater. The furnace was installed gas regulation…read morewas not set by the installer. PSE came out and identified the problem. The furnace has not worked properly since installation. The furnace waste vent was installed too close to the gase meter in violation of code. The Navien tankless was also installed incorrectly. The plumbing for the service valves was installed upside down, preventing it from being serviced. Called Evergreen several times, they apologized and said their manager was out of town on a company retreat. Weeks later they agreed to send someone out. They no-showed and refused to answer my phone calls since. I paid a plumbing company to fix their plumbing failure and hired a different heating AC company to fix their furnace install failure. Would not use this company again.

They recommended sweep from the top and it was not really needed. That took us from $150 to $450…read morewithout really needing it. We ended up with $500 bill because we did not pay cash (check), so we had to pay extra 10% "tax" for the service that was not there when we agreed on initial cost.

Super quick reply with quote. And came about 1 hr later. He provided high quality service with…read morepatients and also explained every step of his work. Great work!

Provided a number for a quote on the service I was looking to have done on my house and a voicemail…read morewas left that there were two service workers waiting to get paid at my house. I have not provided anything but a number for a quote, yet a voicemail was left about how people need to get paid so that they "can get out of there." Sorry, but I would not be going with you if this is your practices as soon as a number is provided to discuss further what my project is.. Red flag..

We called about 10am and we're told they would be out between 11-1P. At about 11:05a they showed…read moreup!!! Our problem was relatively minor but we have a very old house with one main water shut off in the basement. If the problem wasn't fixed that same day we would not have any water. The fix was easy for them and we glad to pay for a quick solution and have our water back on. Techs were very nice. I recommend this company!

Dave is hands down the best person I've ever worked with for anything plumbing related. In December…read morewe had an outrageous water bill, he came out the next morning free of charge to investigate and within 48 hours had completely fixed our issue. Not only that but other plumbers were saying we needed to rip up our yard and put in a whole new system, and Dave figured out that the issue was not with our pipe but the pressure. He saved us a ton of money and fixed our problem! Do yourself a favor and give them a call before you choose any other plumber, you won't regret it!

Great service for what I needed done. Friendly and no worries…read more But, not licensed so could not recommend for a larger scale job.1

All started with a ridiculous water bill and suspected it was outside of the house.(Turned off…read morewater into house and water meter was still running). I was referred to Johnny and he was prompt and very patient and offered a better solution than some other plumbing companies. Finished the job quickly and with great attention to detail. Their prices was also more reasonable than two other plumbing companies I had quotes for a replacement. Thank you Johnny and Baruche! You helped eased my stress and helped me the water leak adjustment process with my city!

I'm happy to provide a review for Platinum Plumbing and have no hesitancy in recommending this…read moreexcellent company to others. I needed a new dual shut-off valve in my kitchen for the sink and dishwasher lines, a relatively minor job, but the old single shut-off valve had failed and I couldn't get my dishwasher repaired until it was replaced. I wasn't sure of the exact part I needed and didn't want to DIY it under the sink at my age lol. Jonathan of Platinum Plumbing was completely helpful over the phone, and I texted him a couple photos of the existing hookup. He was able to get the part(s) and his terrific plumber, Baruch, out to my house within two days for the repair and replacement. Baruch was easily one of the most professional, courteous and expert service technicians who has ever come out to my house in 25 years of ownership. Perfect install. A pro's pro. I was completely impressed. I received my invoice with a couple days of the repair, a fair and reasonable price. Even their billing person, Pamela, was thoughtful and pleasant when I made my payment. I have had countless repair people in my house for various projects over many years. Some were not very proficient, friendly or professional. I'm happy to say that Jonathan, Baruch and Pamela of Platinum Plumbing are my new Gold Standard and I definitely will call them for any plumbing needs in the future.

If I could give negative stars, I would. This has been one of the worst service experiences I…read moreever had in my life! Aqualine was assigned to me by American Home Shield for warranty repairs. Aqualine Plumbing didn't even do the most basic parts of their job: showing up for their appointments, communicating with the customer, following up, ordering parts, nor scheduling the actual repair work. Total failure in every way. They failed to show up for the first appointment on 7/26/2024 scheduled between 12-2pm and I had to call them several times to find out if and when they would be arriving as it got closer to 2pm and beyond saying they would be there. When I made my last call I made to the around 4pm they that their service tech was still on his first call of the day and they wouldn't be coming. The office rescheduled for 7/27 and told me I would be their first call of the day and the tech would arrive between 9-9:30am. I informed them I had plans later and had to leave by 11am. I was texting the tech in the morning when he said he was on the way and reiterated that I needed to leave by 11am. Their tech showed up at 11:15am and I had to alter my plans. When the tech arrived I asked if I was his first appointment of the day and he confirmed that was true. Given that I had communicated my schedule with the office and with him, I asked why he was so late. Basically, he had no valid excuse and clearly decided to sleep in and show up whenever he wanted. I had six plumbing issues. They fixed one (reseated the toilet)and took pictures of everything else to order parts and schedule the next repairs. I didn't hear back from Aqualine and had to call them to try and determine when they would be scheduling their visit for the repairs. I called four separate times and each time they said they would get back to me but never did. They also said that they showed the repairs were completed in their system, which is as not true. I explained we were waiting on parts and still needed to schedule the repair appointment. I spoke to their office manager, yet again, on 9/5 who said the manager would be contacting me on 9/6 or 9/9 at the latest. No one ever called me back. I called spoke to Aqualine again on 9/16 and the office manager said the Manager would contact me but never did. It's now been almost 2 months and my repairs still are NOT completed. I had to contact American Home Shield to have another plumber assigned. The new contractor got me scheduled right away and said they strive to complete all repairs the same day with limited exceptions. That's what anyone would want or expect from a plumbing contractor when they are having plumbing issues. Aqualine can't even do the most basic things any company should do. Don't use this company unless you want to be frustrated, waste your time and still have plumbing issues that never get fixed. They don't have their act together.

We started a project in July 2021. We were invoiced $9964.05 which we paid in full. The City and…read morePSE told this company that several corrections needed to be made. They returned on 9/22/01, 10/8/21, and 6/7/22. At that time several corrections were still needed After that time calls were made and never returned or if I did get any info it was they were "waiting on parts". Then starting 11/14/24 - 4/28/25 countless calls were made and never returned. Finally on 4/29/25 I received an email from Ryan stating as of 4/4/25 they no longer do electrical and they could no longer help us. So now we are having to have the work done by a different company. I requested to be refunded but I have not gotten a response to my email. Aqualine was paid in full for a job which essentially is not complete after almost 4 years. Horrible customer service and communication.

James was very easy to communicate with, they got us quickly scheduled and came to our house to…read moreservice our heat pump system. They check out our system and explained all the details clearly. Two months later, we had a frog get into our outdoor unit and fried the circuit board. James again got us scheduled quickly. When they arrived they discovered the problem, replaced our circuit board and made everything was working properly. I highly recommend this company!

I reached out to James, at American Energy Systems, after the company that installed our Mitsubishi…read moremini split system just last year said they would not be able to help us as they were short staffed and only handling emergencies. James was able to get here the very next day! In the winter, it's important to know an HVAC company that is responsive and not willing to let you go without heat; this is that company. They are friendly, helpful, & budget friendly. I will use them again and will be recommending them to anyone who needs repairs or a new system. Thanks James for saving the day!