Wow! I was blown away. Not just by the brand new interior of this place, but the staff was amazing. The second we arrived we were greeted by the valet and they were very nice. The two ladies at the front desk, Camille and Tika were very charming. I also wanted to thank Jerry who helped us up to our room, very nice guy. Though there aren't many free choices are (to be expected with four stars) we felt at home and very comfortable. I look forward to staying here again! read more

We came here once before when I had my LASIK surgery back in February, and we had to come back to spend our last few nights in Washington. All of the great restaurants are not even a 10 minute walk, and there's even more amazing stores. Gucci, Jimmy Choo, Omega, etc. It's clean, modern, and welcoming. I would come back a million times if I could! The restaurant is amazing too. We love the steak frites, and margaritas. Thank you Marriott for making our stay absolutely PERFECT. read more

Don't eat the food here (room service or otherwise). They served me chicken so raw it was bloody. On the upside, they gave it to me free after bringing it downstairs and showing it to the front desk. read more

New management has destroyed this place. This used to be a wonderful hotel (new and modern) with friendly staff. We had a large project team staying there for over a year. New management took over and now the rates have gone up, its impossible to get continuous reservations even for a group. The new staff is VERY poorly trained. They are not interested in helping you at all. I waited in line for 15 minutes at 7:30 in the morning just to check in. There was only 1 person at the desk at that time- (morning is obviously a busy time). I asked the clerk if he would comp me some extra Marriott point for the long wait. He looked at me like I was form another planet. He had no idea even how to do that The clerks name was Nero. Needless to say our project team doesn't stay there any more read more

I booked and stayed here for my anniversary on a free night certificate(i travel a lot for work and Marriott rewards you with free stays). I was supposed to stay for free+ any incidentals. I was charged $280 for one night. I'v emailed the GM Daniel(7 emails with ZERO replies) for help getting a resolution and have heard zero response. read more

Good stay over priced! Someone from hotel staff took my bag out of my room. Huge invasion of privacy and I'm very disappointed and will be contacting corporate! read more

This was the biggest let down for me with dealing with a Marriott. I visited the bar on Saturday evening, the service was slow and unprofessional. There was only one person looking after the floor area while two others watched with nothing to do. I watched as other customers had to go and order their drinks from the bar as the service on the floor was unable to attend. The food was poor to say the least nothing near a Marriott standard, neither was the floor service. Last time I will visit this location read more

Clean, comfortable, spacious rooms. Extra large showers and comfortable beds. My only complaint is that for the high price of the rooms you still have to pay for high speed internet access. Most hotels include it with the room. What were they thinking? $15-$18 per day for access is ridiculous. read more

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Very clean, modern rooms, very comfortable bed. Restaurant/bar is very big and open and had great food with great service. Hate paying a daily fee to park my car at the hotel, if I am guest, I should be able to valet and not pay a flat daily fee on top of the price for the hotel. read more

Very nice and modern hotel. Love the internet TV with YouTube and Netflix (with your own subscription account). Its within walking distance of some of the downtown Bellevue's most upscale stores (which can be the cons that I am going to mention below). Few things that this hotel really bothered us: 1. Internet inside the room cost $10-20/night. This is 2017 and most hotel provide free internet access. I am from out of country so I don't have a local data plan and this is very costly when internet is becoming part of most of our lives 2. Valet parking - I read a member of Marriott's response on this subject (marketing research/price... etc). This hotel is right next to some of the prestigious shops and right outside of the downtown core. Thus, it will always attract people who are willing to spend the money. Without arguing whether $35/day is expensive or not, the valet setup here is a chaos. Because valet is mandatory if you choose to park your car within the hotel, there are always long line-ups: waiting for the staff to pick up your car (sometimes 10 cars in front of you), and you are stuck in the middle of the driveway when people in front of you are taking forever to load/unload their items. Thus, not only I paid premium to park here and also there is no value-added service because all I get is to wait 10-20mins everytime I need to pick up my car. My wife is pregnant and this is very hectic. Yes, the staff nicely told us to wait inside the lobby. However, when there are over a dozen of people hoovering around the lobby (did I mentioned they have a very small lobby with very few chairs? Unless you have access M Lounge), you can be standing around for 10-20mins. 3. Both me and my wife felt very itchy all over our bodies after a night of stay. Either the room was very dry or not clean. Originally, we booked for 2 nights stay but after the first night, we decided to find somewhere else to stay. Ironically we found Sheraton Hotel which is few blocks away from this with free parking and internet. Its not as nice as Marriott but we felt much more comfortable. Bottomline, this is a great hotel if you don't have a car or paid by your company. If you are here with a family and need more flexibility, there are other better options nearby. read more

Stayed here a couple of days ago while in town for business. I think there was a Microsoft convention going on so the hotel was packed and rates were super high ($400+/night). The hotel was very clean and modern and the service was friendly. Room was nice as well but I was disappointed by the relatively slow wifi speed (8mbps). Also, as other have mentioned, the valet parking is expensive here. My company was paying so I didn't care but if you're staying here on a personal trip it might be something to think about. Overall, a solid hotel. While I usually stay in downtown Seattle when I visit, if I needed to stay in Bellevue I would definitely stay here again. read more

My wife and I stayed at your hotel for July 4, leaving July 5, and arrived for our stay at 4p. There, we were informed we would be charged $35 for the valet services, and $75 as a pet fee for our two chihuahuas. Neither of these charges had been revealed to us by priceline.com or by your hotel in the subsequent information we received from Marriott. My wife and I were willing to swallow that cost for the lack of options, but the remote didn't work, and the lamps buzzed, and when neither of us had slept by 1a and my wife's back was in painful spasm (both from the hard, lumpy bed we were on), we had to decide between a sleepless/painful night for which we paid $110 more than we'd been informed we would have to, or leave to drive through the night until we could get to the home of our host in Portland. As you might guess, we "opted" to leave. Upon checking out at shortly after 1a, the woman we spoke with (room clerk 135) at the front desk created a bill for us composed of the valet, pet fee, and room service. When I asked her if she couldn't please make and adjustment to that bill since we were only leaving because we found it impossible to sleep on the bed, and we took issue with the charges (other than the room service) because we were leaving just 9hrs after we'd gotten there. The clerk insisted that should could not change the charges because "once they're in the system there's nothing we can do." This confused me, because I watched her create the bill herself, so could she really not recreated it? My emails to the accounting dept have gone unanswered. read more

I've spent the past 2 days here for convention. If you go here, ask for Brandon W. in the Lobby-Lounge-Restaraunt! He was AWESOME! Took great care of us! He was so nice, great recommendations....he was just fabulous! read more

This Marriott opened a little too soon (and it was supposed to open about 1 year ago). The pool is not opened yet - expect that in 3 months or so. There is some weird gravel parking lot in front of the hotel. The views out the windows are not pleasant - regardless of direction. The rooms are functional but not pleasing and inviting (my opinion). Staff was friendly. I will update my review the next time I stay there. read more

The rooms are quite nice, I really had no issues inside the room at all, however it does lack basic features such as a safe and a Coffee maker. I arrived early and was notified by the desk my room wouldn't be ready until 3. I came back at 2:45 only to be noticed it wouldn't be until 5pm. Luckily the manager walked by the desk at that time and he let us check in. Not sure why the girl lied to me, that wasn't cool. In the room I noticed a sign that said to make sure to stop by the front desk to check out, if you don't you will incur a $499 fee. That is absurd and just downright greedy. The restaurant amuse was no better. Almost $20 for a burger with no sauces was ridiculous. Also $35 for parking... wow. read more

I feel that I'm being generous giving two stars. I paid a little over $200 to stay for two nights, and I just found out that the only available parking is valet at $35 PER NIGHT, AND YOU PAY FOR WIFI BY THE DAY. For $200 for two nights, you'd think you'd at least get free wifi. This hotel is overrated, pretentious, and way more expensive than it has any business being. ALSO, arriving at the hotel, the valet were rude and snooty. They asked to make we sure we had reservations at the hotel, and that we were not in the wrong place. read more

This is a wonderful Marriott property and the staff is impeccable - especially my MVP employee Nick S.! He got me into a room earlynin the morning and I was able to get some much needed rest! The housekeeping, front desk, restaurant, and valet staff are all wonderful! The decor is top notch and I really loved my room - the modern design was a bonus. Super clean, incredible shower, and a huge smart TV that met me login to my Netflix account was brilliant! I'll be back!!! read more

Very nice, new hotel in downtown Bellevue - very convenient location to shopping and restaurants. The staff was very welcoming and quickly got me checked in upon arrival. The rooms are very modern and nice. The bed was extremely comfortable and the shower was great too! My only complaint is that the master lights would randomly come on and off at the most inconvenient times...i.e. when you are trying to sleep. read more

Very nice hotel. In a great area! Next to the mall which was convenient for me. I really like this hotel- the room is beautiful and different way of storage, reminds me of a modern studio look. Beds are clean and comfortable. The bathroom is big and the shower is big and beautiful. I believe they have a spa which is fabulous if that's what your looking for but they don't have a pool/hot tub that's the only reason why I give it a 4star. Was looking forward to relax for free in a hot tub. Wonderful hotel to stay in overall. read more

I had booked a room for someone in my company, then called to get a credit card authorization form, only to find out the hotel won't allow credit card authorization unless the guest is a gold or platinum rewards member. Their reason is that there is too much credit card fraud. This is the dumbest policy I have ever heard, and I told them so. I book hotel rooms for hundreds of people a year and have never run into this. There are other ways to assure the reliability of the credit card authorization. The hotel really needs to rethink this policy. read more

So I fly out every week and primarily I'm Gold Elite with Marriott so I stay at a marriott property. However lately I've noticed marriott's mid level hotels (courtyard, Springhill, ) just aren't as nice as Hilton's stay bridges. This Marriott restored my faith in the brand. The first thing I noticed was the M lounge ( concierge lounge is in the 1st floor not the top levels. After dismissing my ego, I could appreciate knowing where it was rather than wandering around the top floors trying to figure it out. These are the new modern hotels through Marriott, so adequate outlets for devices, clean lines, and wait for it.... No carpet in rooms ( okay you can properly celebrate) I woke up allergy free in a wonderfully spacious room. The bed was so comfortable I almost overslept. Love the minimalist approach, great location great staff. Peter and Pam in the M lounge rock! Can't wait to see them again. read more

There is something dreadfully wrong with Kyle, the night manager at this property . I'm not sure if he's just an entitled snob or an anti-woman racist against certain people...I had some serious concerns about the way a "security guard" was prowling around my friends room so I called the front desk to secure my friends safety. Kyle's behavior was so rude and unsettling, I was genuinely fearful for all the guests under his watch. He was so condescending when I asked him to check on the situation that I almost thought he was joking. He never even asked the room of my friend or how he could make me feel at ease. Instead he acted like a 15-year-old kid that had had his first drink of alcohol. Aggressive. Arrogant. Dismissive. Completely unprofessional. When I asked him for the name of his supervisor, he refused to give it to me and then hung up. I've never dealt with anyone so inept who is supposed to be a professional property manager. The Marriott will be hearing from me. Needless to say, this property is an embarrassment and possibly dangerous. One thing I will add is that Kyle told my friend a month ago when she stayed there that she couldn't park in the parking lot because it was full. There were at least 10 spots available. She had to park her car two blocks away in the night. He thought it was funny. How does he still have a job? By the way, tonight's conversation was recorded and I have all the dates and times when my friends were guests at the property. The Marriott has lost all credibility by hiring and keeping this lowest caliber of employee. I guess you just don't hold people accountable in 2021. read more

I love all Marriotts but this one is my favorite. The beds are amazingly comfortable and their customer service is on point. They are by far my favorite Marriott yet!!! read more

I am very impressed with the service and immenities at this hotel. This is my first stay here. Great location and a close walk to retail and restaurants. I will definitely be back! read more

Stayed here for a work conference, rooms are very modern & bed was super comfy! All the staff were very helpful. I would definitely recommend this hotel read more

My first stay two weeks ago was nice but I have to base this review on my experience yesterday. I book third party when I visit Bellevue because I live in Spokane and it's often a last minute trip to see family. I stay usually stay in a hotel one night then the other with family. I like the feel of having a mini trip attached to my visits. Booking third party is obviously less expensive. I arrived at the hotel and had valet park my car. When I checked in I asked if they had anything on the top floor. I stayed up there previously and loved the room/view. I was told by the front desk attendant (manager on duty) that that room is an upgrade and I was given a complimentary upgrade last time. He said he wasn't willing to do that. Okay, I could have dealt with that. Then he proceeds to tell me that my reservation was booked for the previous night and had passed. I had just driven 4.5 hours (with coffee spilled on my shirt I later noticed.. hmmm) and told that since I booked third party there was nothing he could do. He also told me that had I booked through Marriott, he would have been able to help me. He was extremely cold and rude. Clearly, he could see the I had not used my reservation the previous night. I made an honest mistake when I booked my room. I mistakenly chose the wrong date booked a room for a hotel over four hours away at 7:30 the evening of. I will accept my error but am shocked he told me that I can basically spend more to book another night through. He used the word "can't" multiple times but we all know he meant "wont". I've never experienced such a horrible and humiliating experience at a hotel. I called Hotwire and they were unwilling to help but I expected that out of them. Not from the Marriott. I ended up having to turn right back around and ask valet to get my car and scramble for a place to stay last minute. I did not expect the upgrade but was extremely surprised at how I was treated simply because I booked through a third party. read more

Great hotel, very clean and up to date.. I would of gave 5 stars but two reasons prevented this. The bathroom had no door!!! When I finally went and looked at reviews people have been saying that some rooms have no bathroom door because it got damaged and they never replaced it!! They also said they were able to change rooms. Which I didn't because I was already unpacked and didnt want to repack everything all over again. The second reason is the really high parking. 30 a day for valet is your only option or you can drive around the street and get lucky to find a parking spot. Just make sure you move it before 9 am because it's only a 2 hour parking spot starting at 7 am. Sundays and holidays you do not have to move though. read more

My husband and I ended up here at the last minute after it would have been too challenging to stay with family. We got an outstanding deal on Priceline to start. They allowed us to have early check-in and the front desk receptionist Tika was so kind. She could see that we were rather weary and offered us two breakfast vouchers. Breakfast was fantastic and we were very grateful. When we got back to our room the front desk had delivered a fruit and cheese plate unexpectedly!! We were going to take a picture of it, but we ate it too quickly. Ritz Carlton level of service. The decor is the perfect balance of modern and cozy. We are so happy that we are spending our holiday here! read more

Overall the room was beautiful and very modern. The TV was huge and the bed was comfortable. Customer service was good. If there was a separate place to review the food service I'd give the hotel 4 stars and the restaurant 1. We ordered the breakfast for room service and it was the worst scramble I've ever eaten. I ordered the ham and scrambled egg skillet. I would've preferred a mcdonalds mcmuffin. It was $10 and there was no salt or pepper on it. And the pieces of ham were 1/8" cubes that didn't even taste like ham. No salt and pepper was included in the bag that was brought up either. My husband ordered the smoked trout skillet and the first time they brought it up, there was no trout. They did come up and take the original dishes and brought up new ones that were "inspected by the chef". We ended up pouring ketchup on the whole breakfast just to make it edible. Also, be aware that there is no parking. Only valet or paid parking nearby which ends up being an additional $35 per day. read more

Dirty room/long wait/ extra charges on my bank account. NEVER AGAIN! When I pulled up to the hotel it was very nice starting with Valet(who were very nice and got us a cart for our luggage) and when my husband went to check in they were very accommodating to get all of our families rooms on the same floor. This is where it turns for the worst, traveling with kids is never easy especially with a tired and hungry 1 year old. As we walked into our room it was very nice and seemed clean until......my husband walked into the restroom and there were pub hairs on the toilet seat, the front of the toilet was dirty, marks on the toilet seat and counter was not even wiped. As he found that I was scoping out the room ( as I always do)and there were crumbs on the floor, a tangerine in the corner of the bed, floor was dirty with juice or some kind of fluid and the edge of the bed was as well, the rolling seat was dirty, as well as a pile of god knows what in the corner of the desk, the ice tray and cups dusty and again dried fluid. There was seemed to be a wrapper on the floor as well. My husband comes out of the restroom and says look babe and he needed to go to the restroom which he didn't because it was dirty. Don't get me wrong, I'm not a type of person to be picky but if I'm paying a few more bucks for a nicer place then I'm going to expect to have a clean room. I was not asking for a discount or anything I just wanted a clean room to unpack and my kids to be able to rest in and get on our way to get dinner. Well my husband tried calling for a good 15 minutes down stairs to front desks and nobody answered so he went downstairs to get someone to let them know. Well they said they were going to send someone up to check it out to see and a good 30-40 minutes later finally a knock and it's head of housekeeping and he looks around which I showed him just the restroom and a few things on the floor and the tangerine because he seemed in a hurry. He told me ok I'll see about getting you a new room. Ok well again about 45 minutes pass and nothing. My husband and I are pretty irritated at this point as we have 3 exhausted and hungry kids and we're waiting in this room we reserved but can't start getting ready as the room is dirty. Finally my husband goes down stairs again and then they said for us to wait in the room and they will be with us. WOW! Ok mind you almost 2 hrs after we checked in we're waiting. Here comes the knock and it's head of household and a lady, the told us they have a room for us and it's the next room to the one we're staying in. Really?! He couldn't tell us they were preparing another room and it'd be a few. Well he was very nice and helped us unpack our luggage on the luggage bench. I thanked him and just wanted to get into the room so we can hurry and get ready to not lose our reservation. A day later I review my bank account I have 2 holds for $100 each and a charge for Valet which I did get and another charge for $14.95 for internet. I called over and talked to Yunis and she told me she would need to send over to IT to make sure it wasn't us as we have to authorize the charge. Which I told her we didn't and now they are holding $215.95 from my account. She had no explanation why $100 dollars would be on hold from them as it was only once and as I'm looking at my account while talking to her it shows exactly twice( probably because they had to change us rooms) Which this was explained to her. I made sure my husband took photos so we can show front desk which they had us email it to them. So they have it all. I have stayed in Hotels for a lot less and have had a better experience. Never will I stay here again!!!!! Not worth the headache. read more

James at front desk was very friendly and accommodating. Ordered room service and loved the food . Great location . Walking distance to restaurants and shopping ! read more

Amazing hotel. Brand new - from the ground up. Only been open for 3 months. Beautiful decor. Everything so modern. Will definitely stay here again. PRICELINE was a great deal. read more

This hotel was quiet and very clean. The staff were all friendly. Props to housekeeping and in-room dining!

Hotel just opened within the last couple weeks and still has that brand new feel. Staff and hotel were both great. Rooms are very modern and remind me of hotels in Sweden (wood floors, no bath tubs, and contemporary/functional furniture), but bigger. Would highly recommend staying here. read more

I'm tryin to give this hotel a chance. Keep in mind this is a snob city so if your a snob then this is the hotel for you. When you arrive there is no parking the car yourself only Valet. That wasn't too much of a problem but then valet attendant tried to convince us to park on the street since it was Sunday. Ok fine he was trying to help us save money I guess. We go to check into our room that was purchased already and there is 100 dollar a day fee that the hotel pulls from your card each day as an "accidental coverage" I just got back from New York on Saturday and went to Japan about two months ago. Maybe it's a Marriot policy? Or just Bellevue? Who knows? We got the executive suite and the quality of room was just crappy. It felt like a holiday Inn. Next time we will spend more money and be a snob in another hotel like the four seasons or renaissance hotel. We normally don't care for the quality of hotel but if your going to be pricey at least fit the roll instead of being a holiday inn with makeup on read more

The hotel lobby is dirty and the valet guys watched my mother struggle with her bags and didn't bother to help. But then we had to deal with the front desk manager who very clearly did not want these two black women in his hotel. He was arrogant, rude, and used the fact that we are related to a marriott employee to harass us. When i told him not to be rude to my mother I swear to god he said we had negative energy and couldn't stay on the hotel and then got on the phone with our marriott family member and proceeded to use every dog whistle for "angry black woman" that he could think of. I live in hotels and this was one of the most stunning things that has ever happened to me. But, racism is racism. It wasn't the first time and it won't be the last. read more

Loved this hotel! Rooms are beautiful and the service was fantastic. Super quiet, also has a restaurant, and bar downstairs by the lobby. We stayed two nights and spent each night in the restaurant downstairs having a nice drink, while the kids had dessert. I think our family has decided that Marriott will be our go to for family vacation from now on. read more

My husband and I stayed here while attending PAX & were quite impressed! Marriott is our hotel of choice and we actually booked this one on accident rather than the other Marriott nearby. However, this will be our go to from now on! We got a nice last minute rate, everything was immaculate, the whole placed is decorated so well, and we loved having access to Netflix! We passed on the valet parking & took advantage of the free garage (weekends only) and loved not having to pay for a hotel spot! Also took advantage of the gym, which was fabulous. The service was impeccable as well & the beds are super comfortable. On the down side, the rooms are a just a little on the small side (we had an executive king) and although their coffee is quite good it is really expensive. read more

The Marriotts service was amazing and I wasn't even a guest or paying customer. I was having car problems a couple blocks away and walked to find someone to help me. After passing a 24 hour auto/spa small business, (that looks kinda sketchy around 6-6:30am) I walked to the Marriott to since it was nicer and knew I would feel more comfortable with whomever was free to lend a hand. Thank you Zach for coming to my aid before I even walked in the front door. He was very patient and got my car started. He wouldn't accept a tip and I am so grateful for his help. read more

I don't usually write a lot of reviews but I feel like this hotel deserves one. From the Valet, front desk agent, to the bartender. Everyone was very professional and friendly. I've enjoyed the great hospitality that the crew offered during the three days I've stayed here. Just keep into consideration that parking is $35 a night and they do not offer self parking. This didn't really bother me because the concierge and the Valet staff were very professional and fast. Overall the rooms were very clean and well maintained. I will defiantly stay here again on my next visit. I forgot all of the staffs names that assisted me during my stay but I would like to thank each and every one of them and hope that they get recognized for providing an excellent customer experience. read more