Eduardo was great! I was a little skeptical at first since he doesn't have a website and I had to…read morereach out through Yelp, but after seeing his reviews I gave him a shot, and I'm really glad I did. He was very responsive, communicated his ETA clearly, and is obviously very knowledgeable about septic systems. He explained everything in simple terms and didn't make me feel overwhelmed. Pricing was similar to other companies I've used, but I got way more value from the service. My experience with Eduardo (Septico) was completely different from a previous company I hired, who made me feel judged instead of actually helping. Eduardo showed up with the intent to diagnose and fix the issue, and even handles repairs, which was a big plus. Highly recommend! He's honest, knowledgeable, and easy to work with.

Prompt response, reasonable quote. I haven't used the service yet, the initial contact was very goodread more

my Name is Krish, I work with these people for my house , they did an excellent work ,fast…read more,efficient and reliable pricing , i highly recommend them. there is no doubt they will give best for ur pricing.

Imagine my luck when, in a new construction home (2025, but close enough), the airgap started to…read moreleak when my dishwasher was running a normal cycle. It was a Saturday, so... not a great start to the weekend, and also, not a lot of (decent) plumbers available! Anyway, I posted a project on Yelp, and Homeservice Plumbers were fairly quick to respond after my other Project options (not to be named here) either demanded a phone number or made wishy-washy timing range options (which were not amenable to my schedule). Homeservice Plumbers was quick, to the point, and not pushy or demanding at all anytime I was talking to them. I scheduled for Tuesday between 12-2pm arrival, and Xavier, the first person who came out to see the problem, showed up in a timely manner (just before 12pm!) as he had another service call in the area. He was respectful of property (brought his own shoe coverings!) and was also pleasant to work with. Unfortunately he didn't have the tools, but he was the one to call in Nick who had the requisite tools for the job. He confirmed the service would be possible, and off he went. The next person, Nick was great to work with - he arrived promptly at 5pm (the quoted range was 3-5pm, which was perfectly reasonable), respected the property (brought his own shoe coverings, asked to use a small bowl to capture the grease drippings from the p-trap, and cleaned up after the work was done), and was able to provide a fair estimate for a high value of quality work. He finished by 6:30pm and confirmed the drain was working, and verbally confirmed (it's not on the invoice but I hope I never have issues again!) that there's a one year labour warranty - great deal! I never caught the phone "operators" name (my bad, she called me THRICE and I still never caught her name), but she was cordial, polite, and quickly handled my concerns for updates on when the plumber(s) would arrive. Scheduling through Yelp was simple and easy - and having no "service call" fee means there's no obligation to go through with anything you're not comfortable with. Anyway, short story (really) long: this company is on my list of "high quality work at a fair rate", because (1) they don't charge for service calls, which is a bold move in today's service-oriented environment, (2) they are reasonable with pricing given that I'd done some research beforehand, and (3) they verbally offered a warranty for their services, which means that they're willing to stand by the quality of their work. Call them today for your plumbing issues. Fair, honest, trustworthy service is hard to come by - the companies you see on the billboards aren't the only options in town!

Warranty Septic has serviced our house for decades and has always done an outstanding job. They are…read moreeasy to schedule, prompt, never have a fuss, get the job done quickly, and charge reasonable amounts. What's better than that? I just had them out and, when they looked at the tank, they said "You really don't need it serviced yet. Want us to come back next year?" and then left without allowing me to pay for their time. Now, we live near them so we may be getting slightly better service than if they had to drive an hour but I expect they would still treat everyone else fairly.

DO NOT USE THIS COMPANY! I had them scheduled to do a pump and inspection and had the worst…read moreencounter I've ever had with a septic company. The day of the inspection and the day after I called multiple times to give payment and when Bill finally called me back he told me he was no longer going to provide me with my report and was "done with this house" and was no longer going to finish the job. I was shocked and when I expressed how I needed this report by Sunday and that I wanted to pay him he hung up on me and that was the end of it. He tried blaming someone else for an encounter he had, which I have no idea who he spoke to because I was the only person handling this, and when I tried asking for clarification to resolve things and understand what happened I was met with aggressive and rude responses saying he was no longer going to provide me with what I booked and was ready to pay for. Very unprofessional and uncalled for.

Neighbors Septic is fast, fair and very knowledgeable. Jim, the owner, explained everything as he…read morewas working, without me having to ask questions. He talked about going to Alaska the next week to fish. I said I really liked Halibut, and he said "if I catch a few I will bring you a fillet"To my surprise and delight, he did. Promises made, promises kept

James is the real deal. We'll definitely be calling again in a few years to do this again! Thank…read moreyou for an affordable rate and great service!

Showed up on time to give estimate on drain issue. Friendly and professional. He determined that…read moreall was normal and no service needed. He could have easily sold me his services. Instead, he was honest.

They came out within a few hours to look at our septic line issue. They quoted the most reasonable…read moreprice and were able to replace our concrete piping with PVC the very next day. It was pouring rain and the craftsmen were dedicated and got it done efficiently. We got all of our issues fixed and we couldn't have hired better. There weren't any hidddn fees, no charge changes, just straightforward. Would hire again.

Things started out great! Fast response time. They were able to come the next day to pump me out…read more Showed up in the window provided. Upon arrival he told me that he would pump both tanks out. We had a misunderstanding on what I was paying for, but was resolved. Understand that if youre septic has 2 chambers, effluent side and scrum side, this will most likely be more than the standard rate. That was my misunderstanding. I didn't read my septic details well and was off on the amount of sewage that needed to be pumped. SSB got me pumped out and clean. Thanks SSB!. These guys really care about a getting a good review and it shows. Tidy, clean, and nice folks!!!!

Waking up to water backing up into the shower and coming out of the toilet is every homeowner's…read morenightmare, and that's exactly how our day started. With the septic system completely backed up, we couldn't even run the dishwasher. To make matters worse, it was during a snowstorm and on a weekend. We called that morning, hoping someone might be able to help, and this company absolutely delivered. By 1 PM they already had a crew at our house servicing the septic tank. Considering the conditions and that it was an emergency weekend call, the price was incredibly reasonable. The two technicians who came out were fantastic. They were professional, efficient, and clearly knew exactly what they were doing. They handled a stressful situation with calm confidence and had everything working again much faster than we expected. A special thank you as well to the owner, Mario, who made sure we were taken care of even though it happened to be his birthday. That level of dedication to customers really says a lot about a company. If you ever need septic service, I would highly recommend them without hesitation. They've officially earned a permanent spot on my emergency homeowner contact list.

I contacted hemleys during October 27th for a full septic tank that appeared to be failing. On Oct…read more27th they came out replaced a burned out pump and stated there was drawdown issues on our lateral lines. The 29th they came out again to try and diagnose/fix the issue. Eventually while we were at work they left, I got no phone call or communication and the massive hole in our yard filled back in destroying the landscape. I eventually reached someone by phone requesting an update, thinking our septic was resolved. One of the tehcs told us our DRAINFIELD has failed and they tried a temporary fix, but until it can be rectified pooling will occur in the yard if too much water used in the home. I was told on the phone by the tech that unfortunately this could be close to a 30k fix and it was left at that, with no guidance on what to do or where to go. I paid my bills right away to hemleys that week for the work they did complete. This process ended up taking Nov until February to rectify due to the misdiagnosis from hemleys. I had to pay $5000 to a drainfield designer pay numerous fees to the County for inspection which all took time. Meanwhile we had pooling in our yard and could not fully use our water and appliances in a house hold of 4. A massive 8ft by 8ft deep hole was in the center of our backyard all this time from testing by designer and county. Eventually, I found a very reputable septic company to complete the design work from the designer. Within hrs of the septic company starting the job and doing some basic diligence they discovered 2 of the 4 lines had valves closed/broken and that was all that needed to be replaced. Fortunately, this company was honest and came forward with the information. However, hemleys cost my family nearly 8k in unnecessary work hiring a designer, other fees all due to this misdiagnosed failing drain field. On April 22, 2026 I respectfully asked for a manager or owner of Hemleys to discuss this issue. I was told to provide the documents from the last company and they reviewed county records. I supplied this within minutes. I then never received a single phone call or update as I called daily until 4/30/26. I was consistently told the owner and or manager are not available on several days. And then the manager after 2 days of that stated the owner has not reviewed this yet. This was an extreme inconvenience to our household and costly due to the negligence that made for several months of an inoperable septic tank when this issue could have been resolved in a few hours like our newly hired company completed. At this time we have been blown off by this company we had used and recommended for years. Based on the data and information we have we will continue escalating this in the necessary manner legally as we have the emails sent to our designer from Hemleys supporting them diagnosing failing drain field, that in fact was no where near failing.

Epic Customer Service! After speaking to more than 4 different Pierce County / Gig Harbor Septic…read moreCompanies, Hemley's offered the best prices and immediate service. The others had add ons and higher prices. The service agent understood what I needed right away and provided excellent service. Just call & you will experience the same outstanding support for your septic needs. :-)

I have used Sewer Friendly for almost two decades and they've always been great. This last time…read morewas no exception. I was going through a recent family tragedy and the whole team (Caleb, Jeff, Rodo, Gabriel) went out of their way to accommodate to my schedule and made the process as easy as possible during a very stressful time. They worked hard to squeeze me onto their schedule, knew exactly what needed to be done, and finished the whole project in a timely and tidy manner. Rodo and Gabriel worked so tirelessly that they forgot to eat and skipped lunch! So I brought them food :) I usually keep about 3 companies/names on hand in case of an emergency, but there's no need to do that with Sewer Friendly bc they have earned my trust. Thank you, Sewer Friendly!!

Rodo and Gabriel were fantastic. They gave me clear and concise options. That allowed me to make…read morethe best decisions for me.