Clear communication, easy booking, and they came back several times to make sure our refrigerator…read morewas fixed after another company said our refrigerator was too old to be fixed. It's been running great for 6 months since GH repaired it. They know their stuff!

I received a call shortly after putting in a request to repair my washing machine. G&H wasn't even…read moreopen yet, but they responded and asked me to give them a call. They were friendly, courteous and so helpful! Trey came out first thing the next morning which accommodated my work schedule. He was in and out in under and hour from start to finish! Trey was very knowledgeable and even took the time to discuss the repair with me in detail. He thoroughly answered all of my questions. I would highly recommend using G&H for appliance repairs.

This is a terrific store...the people are knowledgeable and professional, service is excellent...if…read moresomething goes wrong they are there to help...Over the course of almost 30 years Noblets has provided me with all of the appliances for two houses...and they service what they sell.

Awesome! Great appliances great people take the time to listen to you. Very respectful.read more

Great services by a local owner operator business. The owner is always quick to respond and was…read moreeven helpful with advice over the phone, which saved me a service call. He has worked on our range, refrigerator, washer, and dryer. Money well spent, got years of additional service life out of appliances. Unfortunately, he does not work on newer GE appliances since they were bought by a Chinese conglomerate, but he does work on older General Electric units. You can tell the difference by the model tag on the unit. Can't recommend him high enough. Thanks Brad

From the owner: In-Home residential major-appliance repairs. 43 years of factory-trained service on major domestic…read morebrands such as Whirlpool, Kitchen Aid, Roper, Maytag, Jenn Air, Amana, Magic Chef, Speed Queen, GE, Hotpoint, RCA, Frigidaire, Electrolux, Gibson, Westinghouse, and most Sears Kenmore or Coldspot. Low flat rates. No hidden fees. No gimmicky coupons, promotions, or discounts - just on-time and warranted professional service at lowest possible prices all the time. Most common repairs completed same-day. No penalty or added charges for return-trips to install non-stocking parts on the same job for 30 days. Daily in-home service M-F in Williamsburg, Gloucester and the Pensinsula without mileage or travel charges! ($20 additional initial charge for Lanexa addresses).

Friendly and professional. Larry was extremely knowledgeable and helpful. He was sent by my…read morewarranty to fix a Washing Machine issue. He diagnosed the problem to actually be a Dryer issue. He was prompt and flexible with time constraints strongly recommend in the future.

Larry Rice is a joke, Totally incompetent. Had know idea how to fix the ice maker. It was 78…read moredegrees in the house. He took my $60 copay and reported to the home warrenty company that it was too hot in my home for the icemaker to work. As a result the home warranty company did nothing. What a scam.

We put our trust in Stephen to do repairs to our vacation home in whitestone va so with not being…read moreable to over see the work we trusted his word whi h was the wrong thing to do it was simple cosmetic work nothing major painting drywall Crack repair a few things outside that didn't get done cause he said he didn't have a tall enough ladder red flag being a contractor but we overlooked it we had to get him to come back a second time for stuff he chose not to do so he did with us not being able to be there to babysit after he said he finished we told him where the rest of his money was which was a mistake since we couldn't check we trusted him again after seeing the second round of work we never should have paid him the repairs looked worse then the stuff to get repaired we have tried to text,call an email an have been ignored so if you hire him make sure you can watch the work being done an don't pay until your satisfied or he will take the money an you will never hear from him again not to mention the absolute mess he left an got paint on .ore then one piece of our furniture an floors and didn't clean it up

Stephen did a great job pressure washing my home. He also cleaned out the gutters and did a…read morefantastic job. He's extremely detailed oriented and even cleaned my doormats while he was there. Very personable and easy to communicate with. I will definitely be using his services in the future. Definitely would recommend!

Best customer service ever! whether you need your vacuum repaired or are looking to buy a new…read morevacuum, this place is the best!

John was very helpful answering my questions on the repair and maintenance needed for my Dyson V11…read morestick vacuum. The charge for parts and labor was very reasonable and the work was done in less time than anticipated.

this is the best appliance company in the hampton roads. they are so polite and welcoming into…read moretheir store. Their prices are amazing they take trade ins if it is in good working condition, even if your machine is broken, they will still knock a couple dollars off the new purchase. I am a loyal customer to mine and everyone I send their way gives me good feedback.

HORRIBLE, HORRIBLE, HORRIBLE PRODUCTS THEY SELL AND THERE…read moreSERVICE IS THE ABSOLUTE WORST!! They installed a Dishwasher in one of my units and actually came out at least 2 times because it wasn't working properly. They tried to charge me both times for the LEMON they sold me. I also had them come to another property of mine to fix the stove, which they said they ordered a part and they never came back to fix it. The service guy actually asked my Tenants to pay for the repair while he was there and told her they wouldn't fix it otherwise. She gave in + paid the tech $50.That was embarrassing. I told them never to ask my tenants for money and they did anyways. Again, I could go on, but to Repeat, HORRIBLE Appliances they use and the Service is even worse! Use Someone Else!

On August 8, 2019, 2 very professional men came to my home and in a short time explained why my ice…read moremaker on my fridge wasn't working. I found them professional and informative and because I found them through Home Advisor I thought nothing of paying them $456.98 so they could order the parts. They were supposed to come the following Friday. They called Thursday to tell me only one of the two parts arrived, the other wouldn't arrive until Tuesday. As my schedule only allows me Fridays and weekends free, I suggested they come again the following Friday. They didn't. I called them many times with no response. The following Tuesday, I asked my son to call them and tell them he needed service on his appliances. Fifteen minutes after he called them, they returned his call. He gave me the phone. They told me an emergency had pulled them away over the last 4 days and they were just now returning their phone messages, most recent first. As one who has worked as a service provider, that was not the way we were told to return calls, especially when any of those calls should have been made without checking messages. They knew they were supposed to be at my house and didn't come. They should have called as soon as time permitted. We arranged for them to come the following Saturday. We stayed home all day Saturday, and I called them three times, with no response. We have not talked to each other since. There was no address on their business card or their websites. I called Home Advisor since I went through them to find a service provider. Home Advisor has a procedure they follow and this issue is now at the highest level of the conflict resolution process. American Appliance Repair has not returned any of their calls as of last Saturday. Last Thursday, Home Advisor suspended their account so no other customers would share my experience. My credit card company is also involved but at this writing, American Appliance Repair has not replied to them either. I am certain I will get my money credited, and I will again use Home Advisor to find a person to repair my appliance and some other tasks I need done. However, I will never pay for more than the cost of the estimate ($80 from AAR) and the cost of the parts. If they wonder why, I'll share this review with them.

This company is marked as closed. They are not closed. Their business practices are suspect. They…read morecame out to repair dryer. Told me what was required. Paid him $360. He said it would be at 3 days. He would call when the part came in. I called him 2 weeks later. Said oh the part is obsolete. I then found the part that he couldn't. He came out and installed the part. He said he would send a check for the part. Weeks later now 4 emails and more phone calls then I can remember I still have no check. I wouldn't use this company and I am warning everyone the same.