Wanted to buy fireplace insert for my fireplace. After reviewing five online sites and gaining a…read morebetter understanding, I contacted Paul at CALWEST in Murrieta, California. The best decision I made. They have a substantial inventory across many brands and are highly knowledgeable. My wife and I purchased a high-quality unit, and it was installed at my home.

My husband and I new El Grande EC -1166EX Cal Spa owners September 2025. We love our spa and it has…read morecompleted our resort like backyard for us to enjoy for many years to come. We purchased our spa from Diana Cox from the Murrieta CA store where her customer service was above and beyond excellent knowledgeable and honest service. We are so pleased we highly recommend her and location to our friends and family. We also met Lorenzo the service tech who serviced our spa recently. He too was excellent very helpful and knowledgeable suggesting us to best care for our spa to last many years.

Happy to find an experience pool person and professional as well, he really knows what he's doing…read morehe explains to you step by step how your pool system works and how to address any issues that you have to fix.

I highly recommend Revive pool service ! Bill is amazing very communicative. Our pool had been…read moresitting for about a year or two completely green! We contacted bill he responded quickly and explained everything that needed to be done . Bill & his wife came out came out Sunday to start working on the pool and by Wednesday it was ready to go ! I'm am very pleased with Bill's work & will definitely recommend to everyone in our community .

Still haven't decided on a pool yet (prices these days will make you think twice), but I had to…read moregive Cut Above Pools a 5-star review for the experience so far. They start you off with a hand-drawn sketch and, if you decide to move forward, they'll build out a 3D rendering so you can really see the vision come to life. The owner is personable, easy to talk to, and has a great eye for design. He's not just putting a pool in your backyard--he's designing your whole backyard space. You can tell he takes pride in what he does, and it makes a big difference.

Debbie and Chris at A Cut Above Pools helped turn our vision into reality!…read more Chris spent a lot of time working with us over several weeks to really understand what we wanted for our backyard. He listened closely, offered helpful guidance, and ultimately designed a space that exceeded our expectations. What stood out most was their commitment to doing the job right. They're incredibly detail-oriented and never cut corners. Throughout the process, any time we had a question or concern, they were always quick to respond and made sure we felt taken care of. We are thrilled with the final result--our dream backyard is now a reality! We would absolutely recommend A Cut Above Pools to anyone looking to build a pool or transform their outdoor space.

Late review: signed contract in December 2020/Pool completed in late May 2021…read more We had half a dozen consults before choosing this company and we pretty much knew what kind of experience it was going to be a couple weeks in. No communication, I had to constantly reach out to ask what was going on. It all started with them beginning nearly two weeks later than stated on our contract and then when the excavators call me outside because they are confused between the plans and the design, I knew it would be downhill from there. Their designer Kyle, admitted to not drawing our yard to scale which made the pool in the design look a lot bigger than what we were actually getting. This part was the biggest disappointment as we BOUGHT the design he presented us with. Kyle graciously gave us an "extra two feet" but, who knows how accurate that even is, it's hard to tell since we chose a free form design. During the entire process, I was cleaning up trash from our backyard daily. Their workers' personal trash such as drinks, bottles, fast food items, cigarette butts and packs, rusted screws/nails, metal wires, saw blades, it was terrible. Also no matter how many times we asked the pool company, their workers filled our trash cans week after week with work material such as rocks, shotcrete, rebar, PVC piping, bags, boxes etc. sometimes rendering it useless for us. The communication was severely lacking, I would always have to reach out and ask what was going on as we were in the dark for most of the process. Contractors would no-show or even show up unannounced at ungodly hours of the morning (6-6:30 AM) making the most noise possible and blasting their radio. Even asking to get a heads up when workers came by so I was aware of who was in our yard and for what or so I wouldn't be blocked in our garage, was too hard of a task for them to manage. On our contract, we were quoted 10-12 week process, we are now at 18 weeks with repairs that still need to be done. Another reason why we chose them is for the verbal promise from Kyle that it would be done by a certain date which they since far surpassed. They messed up the depth of our Baja shelf, we were told the pool should be 7 feet with our jumping rock/grotto, but was only made 6 feet, the spillway from our spa has been butchered a few times and now needs to be replaced, and worse of all 90% of our coping cracked within the first month, but according to the owner (Doug Patterson) we signed in our contract that we understood that concrete cracks, yet there is nothing stated in said contract. This has been a miserable and high stress induced experience, completely frustrating week after week of no communication and lack of respect for the customer. The final kicker is that they started a month prior to even getting approved permits through the city which we didn't find out until the very end! The owner only seemed to want to deal with my husband and avoided me like the plague whenever he came around to check on things. Only time I personally heard from him was when he called to ask me to take down an FB post off a home improvement site when I asked for advice in regards to fixing a couple things. My most favorite part by far was the owner, Doug accusing us of withholding the final $22k payment (via Lyon Finnancial) for a couple "punch-list items" when it's stated in our loan contract that the final payment was for completion of project and we were not notified by anyone that the pool was 100% complete. The designer, Kyle asked for payment for plaster which was not a breakdown in the loan payment schedule. My husband called Lyon and they agreed to do a partial payment and then Kyle told us it's fine, that Doug said it would be easier to do the final payment at the end and then had the nerve to come at us with the "withholding payment" BS. They apparently have a huge lack of communication within their company as well. We also failed our final inspection THREE times. At the third time, we were asked if we would just like to be passed so we could be over and done with. In conclusion, I wish we had researched more, been better prepared, looked into more companies, etc because this definitely wasn't the one for us. It's so sad that we waited and saved up for 5 years of having no backyard and spent way too much money for this kind of treatment and outcome. For almost $90k we expect damn near perfection, but they definitely fell (extremely) short in so many aspects. Current update: Our turf has melted in one area behind our pool, that issue was never resolved even after reaching out a couple times and being assured we would hear back and now our spa coping is crumbling apart after a few short years and we have to pay thousands out of pocket to get this fixed.

We had a great experience with Doug and his crew at Infinium pools…read more Doug and his crew were very responsive during the build with any questions that we had. From the 3D design, demo, dig, concrete, and fill we always felt like we were part of the team. We have a small backyard and side yard which in which we have a camper. Our goal was to fit the camper while still having a pool big enough for our family to enjoy. The final product looks identical to the design. Infinium made sure our wants were met while providing the best quality that we could have asked for. Summers and entertaining are going to be great!

Great experience. Quality Custom Pools team was informative, efficient, organized, cummunicative,…read moreand prompt. The pool build week by week was on schedule, and we were updated on the progress and plan daily. We have a large dog, so we appreciate not having any surprise construction or visitors. Any problem or miscommunication was handled professionally, and with our best interest. We are very grateful to the Quality Custom Pool team, contractors, and administrative staff. Thank you to everyone. We especially love our new pool and special amenities, it is beautiful and perfect.

Jim and everyone at Quality Custom were amazing!!!…read more We only got one quote for our pool and it was from Jim. After talking with him, we knew that he was going to deliver a great product at a reasonable price and he sure didn't disappoint! Quality Custom does not sub contract any work. Everything is done in house so there is no waiting between the building phases for the pool. Jim is very involved in the entire process and his company sends out emails, almost daily telling you what to expect next, etc. in the building process. They started our pool April 3rd and we were filling it on June 26th, finishing ahead of schedule. Along with Jim, everyone on his team, including the workers are extremely nice and you can tell they love what they do. We had our pool guy come for the first time this past week and he told us that we have the Lamborghini of pool equipment (filters, pumps, etc.) He told us Jim does that because he doesn't have to spend more money on sub contractors for the pool so he gets top quality equipment. He also said he loves coming to a house that was done by Quality Custom because everything is so much easier for him from a maintenance perspective because the pool and equipment were put together so well. Overall, there's not enough stars I could give to Quality Custom Pools!! They were great from start to finish. If you're thinking about building a pool don't waste your time with anyone else!! P.S. We asked if Jim could come Back and put the stone and coping around our fire pit to match our pool. Without any hesitation he said absolutely and his guys came back to match our fire pit to our pool. Once again, it looks amazing and his guys did an amazing job!!!

We are very happy and pleased with the final results. The entire process went smoothly from start…read moreto finish. Shannon was awesome with communication and getting us all on the same page. Going with pacific pools was absolutely one of the best decisions we've ever made.

Pacific Pools & Patios. What a great company! Chuck and his team were very professional and…read moreknowledgeable! The whole process only took a couple of months from start to finish. I highly recommend them. The price was very reasonable also!

We used Simon with Always Reliable Pools for our backyard renovation and also addition to our…read moredriveway for the front. They redid our existing pool adding new stone tile shelf reef and pebbletec all new pool equipment added a bbq island ran all new plumbing/ drains and landscape lights throughout the front and backyard and of course poured concrete in front and back. We are so thrilled with the outcome. Everything still ties into the style of our home and we absolutely love every bit of our outdoor space. Thank you so much to Simon and his amazing team for doing a fantastic job. We highly recommend Always Reliable Pools!

1000% satisfied family!!! Simon and his crew were great. Not…read moreonly did they answer the phone the first time we called but they offered to come out the same day! I was blown away at the ease of everything. Heather gave us an estimate and we signed on September 1 2022. We applied for the loan through them and 1 month later after it all went through the crew was here starting. They finished in 15 weeks! There was even some holidays during this time too!! I have to add this in: Prior to this amazing company we called around to other places and not only does every other company not even answer or return calls but they were giving us crazy estimates and time of completions and saying off the wall things like "you have to remove your air conditioner for nine months." LOL UM Hello we live in the desert! Another pool guy said it will take 9 months. Another guy said there's no way we can fit through your gate. Simon literally said it'll be done before Christmas and it was....4 days before too! Simon was so chill. Never a problem, his crew was super polite, clean, on time and courteous. When I picked up the tile, Simon pointed out that it might be a little bit too busy and he was so right. In fact, I trusted him 100% and asked him if he would just pick out something nice and boy am I sure glad that he did because it turned out amazing. I asked Simon to connect us up with a turf guy during all the construction and a great guy showed up and banged it out. Then I asked Simon to move a couple trees and he moved them. I told Simon I needed pots to remove tons of river rock and poof he brought me big planter pots. He's so sweet!!! I am a small business owner so I know how important reviews are and being reliable and honest is. That's exactly what Simon and his crew are. There isn't another pool company out there thats better than them. I know because I called every single one of them!!! Always Reliable transformed my back and front yard (The front yard wasn't even in the plan but I asked Simon if we could pour concrete out front too while they were out back and he didnt hesitate to help) He ALWAYS answers his phone and texts. Simon knows what he's doing. Don't even waste your time calling anyone else. They're all amateurs. Always Reliable Pool & Spa services wins again!!

We have a new home warranty plan because we purchased an older home and we needed coverage for an…read moreaging pool! Our diatomaceous earth filter gave up the ghost . It was over 15 years old. We called our plan and were given Aqueous number to call. David, called us back to see what we needed and showed up a couple of days after the call. Within 4 days, he was at our home installing a new one! He worked quickly and knew what he was doing. Very pleasant, courteous, and professional. We are so grateful to have our pool back on track! Thank you, David! We will be calling you again!

Dave is super friendly and very knowledgeable about pools. Very easy to talk to and get a hold of!read more

They did great and sent someone same day to diagnose my pool equipment issue. I highly recommend…read morethem for your pool needs

I had initially given this company 5 stars but once the owner hired young kids to do the work the…read morequality of service went down hill. I was wondering why my pool was suddenly looking bad all the time so I checked the security cameras. From the time the pool guy would show up to the time his truck was gone was sometimes as little as three minutes, no joke. He would come dump chemicals in and leave. No brushing, no sweeping, nothing, even though the pool obviously needed it. I have since learned to take care of my pool myself and it looks fantastic again.

I recently hired PLN to restore my backyard. Paul the owner did an excellent job explaining in…read moredetail all the steps his crew would do to restore my backyard to its natural beauty. Paul's trusted foreman Ramon and his crew worked extremely hard, they did not cut any corners and took pride in their work. After three days my backyard was totally transformed. I am extremely grateful I met Paul and his team. I highly recommend you hire Paul for any landscaping need. In case you are wondering Paul removed my old grass and weeds, installed St Augustine sod, cleanup my slope and plann, trimmed my trees and removed some palms that were damaging my brick wall. Installing sod is a process labor task when done right. You have to kill all the old grass and weeds and then remove it all until all you have dirt. Once that is done you work on the irrigation system to ensure you have water spread out evenly all throughout the ground with proper drainage. Finally, you add fertilizer to the soil and then lay down the sod which is best installed the same day it was cut. Check out my before and after pictures.

Good variety of plants and trees affordable prices on plants. Very nice and helpful owner. He took…read morehis time explaining some of the different plants to us and showed us some landscape ideas. He also does landscape remodeling.