The entire event (Union Square Petco Adoption Event 6/7/26) was amazing. Every interaction with the…read moreMuddy Paws Team was simply flawless. I appreciate how they were so attentive to the people and the pets! Even escorted me to an uber and helped with my packages! I can not say enough how great full I am to the staff and how I have a new best friend to make new memories with...you all Rock!

We rescued Cheesecake from Muddypaws this summer. Cheesy is the BEST senior pup!…read more Cheesecake is the HAPPIEST BOY! He bounces, skips and dances to express his happiness! Cheesecake is 10 years old and had never been neutered. The Vet team at Muddypaws are terrific! Cheesy kept getting UTIs because his prostate gland was inflamed. He went on antibiotics several times and we had to reschedule his procedure 3 times! Dr. Miller was great! He understood and accommodated our situation. Dr. Miller neutered Cheesecake on 11/13. Everything went well.

Surrendered my cat here last year (mind you, I had to pay $300). I've left voicemails, texted,…read moreemailed, and messaged via social profiles to get an update on her. No one responds to me. They've lost all credibility promoting themselves as a "no-kill shelter" - if she wasn't euthanized, why wouldn't I be provided with an update? She's never been shown on their social media as up for adoption, or adopted, and the silence speaks louder than words could. Would give zero stars if I could. Beware of this shelter.

If I could give them negative stars, I certainly would! I…read morecalled them last year because there were 4 kittens stuck between my building and the building next door on a sweltering summer day. I tried everything to save them, even "MacGuyvered" some nets and baskets to try to save them. My mayor told me to call Geoffrey, so he came and didn't even bother to analyze the situation. He was here for all of one minute. He's got some attitude. How he is in charge is beyond me. He should be fired with the holier than thou bs. It seems as if he thinks this is all bs, no sympathy at all whatsoever!

Jeff is the real deal - the man is in the trenches confronting the most horrific cruelty and…read morerefusing to turn away. Those of us who support Jeff understand that extraordinarily few people could undertake this kind of rescue effort under the most dire of circumstances and maintain their sanity. But Jeff emerges intact and more committed than ever to ending the dog-meat trade once and for all. He is made of better stuff, as is his team. Not all heroes wear capes.

Our family adopted a dog from one of NDLB's Chinese Sanctuaries in East Asia 7 months ago. I have…read morenothing but praise for all of the staff encountered throughout our adoption process, (which from start to finish took a little more than three months). NDLB is an incredible 501(c) (3) non-profit and their global mission of rescuing dogs and cats from immense suffering and complete abandonment, along with their exceptional care and concern for each survivor (no matter the gravity of each animal's injuries), is nothing short of outstanding. The dog we happened to adopt is a Japanese Akita Inu and happens to go by the name Romeo because he happened to be saved from slaughter on Valentine's Day (on February 14, 2020). The founder of NDLB , Jeff Beri, and his crew actually risked their lives twice to save our dog. Once (due to the strict Covid-19 Restrictions in China at that time and a second time to challenge the people who were about to slaughter him). I personally found all of the NDLB staff I interfaced with during the adoption process very personable and easy to connect with. More importantly, I found the staff demonstrated great care and concern for their animals throughout the adoption process. While waiting for Romeo's freedom flight to New York, we received multiple videos and photo's along with ongoing communication from the NDLB Chinese staff who were with him daily. The New York staff made sure I (along with my husband), understood all the possible challenges that came with adopting a dog from overseas and wanted to make sure we were up for this type of challenge. All I can say is Romeo has completely changed our family's life. Our family over the years has had three dogs. Romeo was our first overseas adoption, by far, he is the most considerate dog we have ever had the pleasure of owning, and is always looking out for our well-being. One last positive has been, over the past months, being able to maintain on going contact with Romeo's team in China, and being able to send photos and videos of him here having all sorts of fun in the USA. (See Romeo enjoying sunbathing below).

The staff is very knowledgeable and super helpful!! I adopted my cat here a few months ago and I'm…read morevery grateful for all of the help.

This place gave us two of the most loving brothers ever…read more When we visited they know the personalities of all cats and very loving to their animals. Darth Sidious and Count Dooku are forever bonded. Highly recommend for loving cats.

This is THE animal shelter to come to when you are looking for a feline companion!…read more The cats you will find at this location have so many personalities that you are almost guaranteed to find a cat that will mesh perfectly with you, in fact you may have trouble choosing just one!! Stop in to see the cats, make a donation, or volunteer!!

This was one of the best experiences I've had. People were so kind here I came here back in 2015…read morewhen I first moved out into my own apartment and they help me connect with my baby girl Layla I love her very much everyone loves her feel like my family and friends love her more than they love me LOL she was so well socialized and healthy and this is because of the work of the volunteers and facilitated at the shelter. They really care about their pets they really know their pets and I respect that. This is a no kill shelter so although they want the cats to go to a good home they will not put the cats in any potentially dangerous situations their screening process is thorough and I really respect it. This is not a shelter that you can just walk in and walk out with a pet they want to make sure that you are match correctly so you do have to stop by a few times it interacts with different cats I could not thank them enough for that because me and my cat get along so well because we took her time to get to know each other. thank you so much for pair me up with my best friend for life!

I contacted Michelle at See Spot Rescued to inquire about Dagny. There was a very thorough process,…read moreincluding a background check. Michelle set up a meeting with Dagny, where I met Dagny, Mary, and Dagny's foster. It was a match made in heaven. The following week, they dropped Dagny off at her new home, along with her kennel and toys and a good supply of dog food and treats. She is the best thing that has happened to me in a very long time. I am forever grateful. Thank you!

Wow. Where do I begin? I never thought a dog rescue could illicit such a poor taste for humanity…read more These people are absolutely wild. But I digress...adopting a dog is a huge commitment and it requires time, money, and significant thought about the lifestyle changes that such a commitment will make. My sister recently reached out to SSR regarding several dogs after researching extensively and having several chats with the team: she was advised to submit an application, so she did. She reached out to her landlord, references, and local vet to have them on standby because all previous interaction implied the dogs were available and in desperate need of homes. Ironically, 10 days later: no response from the rescue. After following up a 2nd time, we received a very short and dismissive email summarized as saying "sorry dogs aren't available. Best of luck in your search". Since the tone of the entire email was so cold and rude and unlike any previous experience we had with the rescue, we followed up saying in the nicest way possible, that it would have been nice to be looped in sooner and while we understand that they're busy and that the dogs may have happily been adopted, it would have been nice to be informed in a timely fashion so that we could plan accordingly. Apparently, that struck a nerve with SSR (unsure who since no one signs their names). What proceeded was was a series of the most unprofessional and disgusting emails I have ever seen from an organization claiming to do good for the world. It is ironic that they have had time to send multiple hateful, ridiculing, and childish emails when feeling accused of poor business practice and rude tones, but could not even reply to an application in a timely manner with something as simple as "Received. Thank You!" For more than 10 days. In said emails, the "representative" of SSR mocked my sister immediately , called her names, told her she was mentally unstable and that she should consider an emotional support pup (with the implication of good luck to the dog you bring home), as well as telling her that she would be forwarding her personal information to all other rescues in the area so that she would be unable to adopt elsewhere. I have never in my life encountered such a threatening and bullying tone from an organization who is supposedly looking out for the well being of dogs and potential adopters. Aside from mocking mental illness as a whole (which should never be used as a bullying tactic regardless of the situation), this organization threatened to send out HER PERSONAL INFORMATION and email to unauthorized parties simply because she asked them to be more considerate of future adopters time and efforts. WHAT IS WRONG WITH THESE PEOPLE?!?! As a quick sidebar...Let me also summarize our family dog history so you do not think we are a family of psychos who do not understand the dog adoption process. We have grown up with rescues our entire life, namely focusing on challenging dispositions and behavior issues. Our father is a trainer for rescues with behavioral and socialization problems so we have spent plenty of time loving the scared, timid, food aggressive biters, escape artists, etc,etc. I currently have a rescue from an amazing org in NYC and she is becoming a therapy dog and is now being used as a socialization pup for dogs who are struggling with adjustment and dog reactivity. We are a family that knows and loves dogs immensely. We have worked with tons of rescues and rescue dogs of all shapes, sizes and personalities,and never in my life, personal or professional, have I encountered a group of people (or simply one...tough to tell since no one takes personal ownership at SSR), more unkind, combative or rude than these. As I said, adopting a dog is a commitment and a two way street. It is work and it is incredibly rewarding. It's also a huge shame that people like this can so readily ruin an experience that is supposed to be memorable only in the most positive way. Shame on you, SSR. Especially when the world is just needing some kindness and human compassion. PS..I would love to share the entire email chain. It would be wildly funny if it wasn't so alarming that people like this actually exist.

I was apprehensive about adopting a dog without meeting first. Toni explained that before any dog…read moreis made available for adoption, it stays with a foster for a period of time sufficient to understand their temperament and health to ensure a good match. There was never any pressure and I was told that if for any reason I was not happy with my pup, they would take her back to foster and rehome. Sadie traveled via carry on luggage on her flight from Puerto Rico to FLL, carried by a volunteer angel (thank you!). Beth came with me to the airport and was so incredibly supportive and kind. From the moment Sadie popped her head out of the carrier, tail wagging, I knew that everything Toni/Beth told me about Sadie was spot on. It's been 1 week since I got Sadie and I could not be more thrilled with Sadie. I'm still chatting with Beth from time to time, sharing happy experiences and getting great advice on various new dog owner questions. She is a mensch! If you are apprehensive about the SFTH adoption process, I hope my review is informative for you. Now that Sadie is part of my life, I am grateful and appreciative of the work Toni, Beth and their team do. I highly recommend SFTH if you are considering a rescue.

Our lives changed when our dogs came from PR via Stray from the Heart . The team was amazing -- so…read morethorough about medical histories and care back home, and full of advice and guidance. We fell in love with the photos of our first dog Paloma, and trusted Toni and her network of foster homes in their assessments of her personality and behavior. It had been our goal to have 2 dogs so they had companionship, and a few weeks later when Toni shared photos of Ollie and a bit about his personality we knew we had a match. From the moment both dogs walked out of their carriers at JFK, it was love at first sight. When they met for the first time, it was the same! They adjusted to life in NYC so easily and give us so much love on the daily. It is a leap of faith you will never regret taking. Do it today!

We had an outstanding experience adopting a pair of kittens from Des, the director of Uptown Cats…read more He can be found outside the Barnes & Nobles on 82nd and Broadway on (most) Saturday and Sunday afternoons. Check his website for details; he's pretty good at responding to e-mails and very good at answering phone calls. Des has been great since day 1 when we adopted the kittens. He keeps in frequent touch with us and helps ensure that our kittens stay healthy, up-to-date with their vaccinations and de-worming medicine. We could not have asked for a more supportive rescue director, and most importantly, it is apparent that Des truly loves cats, especially those in his care. I feel that commenting on V C.'s review is necessary because our experience stands in sharp contrast to her's. My partner and I also work long hours, and we disclosed this during the adoption process. Needless to say, Des treated us courteously and respectfully. He was happy to discuss with us the best methods for caring for kittens despite working outside the home for the majority of the day. So, had V C. perhaps explained her profession and its time commitment to Des, I am confident that her experience would have been vastly different.

Des is THE BEST…read moreAlthough we didn't get to adopt, we fell in love with a bonded pair of brothers, and we only could take care of one. He was incredible to work with in the process. You can definitely feel his passion, care and expertise with his kitties. It was a pleasure from the moment we contacted him. He was super responsive and caring. If you can't adopt, please donate to his cause. He truly cares for his cats and his work is a blessing.

I first learned about this location from an Instagram post about them advertising their Staycation…read moreprogram over the holidays where you can foster a cat or dog over the holidays for a few days. Super conveniently located off the ACE line too at Canal St. They provide all the materials and your preference and they help match you with a furry friend. They were advertising a specific pick up and drop off date for the animals for this program, but i wanted to participate for a bit longer so I called a few days before to see if they're able to accommodate. The staff who answered didn't know the answer so they took down my info and told me someone would call me back. Days passed and I didn't hear back so I had to make a trek down there to ask in-person so that was a bit inconvenient. I wanted some time to prep my home. Anyway when I let them know that I'm a beginner foster and would prefer a cat that is generally friendly with no behavior problems, they helped me match with an adorable adult cream kitty. I picked her up with no issues. They provided me with all the supplies (and more) that I'd need for my week-long foster commitment. They also provided a number that I could text with any concerns should any issues come up. My whole experience was very positive. I'm glad to see that they have now expanded their program with allowing folks to take a dog out for a walk. I've seen further Instagram posts posting about these excursion experiences, but I think you have to come early during the day as only a limited number of dogs are eligible candidates daily. I've done similar excursions at Sean Casey in Brooklyn (no appointment necessary) and ACC (booking required a few days in advance online) so I'm excited this opportunity exists here in a more centrally located place in Manhattan. The shelter also allows visitors to come and view and play with their cats. You just need to make sure you wash your hands before interacting with them. I love this but also hope this doesn't overwhelm the cats too much.

I wanted to share my lovely experience a Best Friends!! It's been one whole month since we brought…read moreour kitten, Juni (short for Juniper) home. We were looking for a cat for our cat. We wanted a playmate for our sweet 1 year old cat, and a friend recommended Best Friends. I came by and the staff were all so sweet and welcoming. They were super informative and encouraged me to play with the cats. During my first visit, I came across the cutest orange female (RARE!) kitten. I had dinner plans and couldn't bring her with me. I came back an hour or so later and she was in the process of getting adopted :,) happy for her but sad for me. It's ok! I just thought that maybe it wasn't meant to be. A week later, I came back to Best Friends with my boyfriend on a mission to adopt a cat. They had an additional room towards the back that housed kittens!!! There were so many to choose from. We chose Juni because she was very cuddly and had a little quirky mustache. The staff made the adoption process so quick and easy. They even provided us a care package with all the necessities (kitten litter, wet and dry food). I expressed my concerns about introducing Juni to our cat at home, and they provided a step by step guide. They even followed up 2 weeks later with our progress. The employees and volunteers here really love what they do.

My Giuseppe ( Bernese Mountain Dog ) loves his adventures with Melissa and her team.......she is so…read moresweet and the best dog trainer !!!!! She truly loves dogs. I highly recommend !!!!!!!

This team have helped us pre-pandemic and all the way through. From daily walks to beach trips,…read morehikes, and all kinds of other adventures. Our sweet boy Dusty pins his nose to the window waiting for them. They are THE BEST. P.S. they always get the pups to pose like they're going to be on an album cover... I love it