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    Second Wave Physical Therapy

    5.0 (2 reviews)
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    4 months ago

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    6 months ago

    Clean facility, caring therapists and staff. I went there after my knee replacement - they are returning me to be able to race again!

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    Shoreline Care Center

    Shoreline Care Center

    2.9
    (37 reviews)
    2.5 mi

    My friend was there from March - October 1, 2024 and was well taken care of by the nurses at the…read moresouth station, also the CNAs. Fernando was very helpful in moving all of his things into my car. I got along with all of them too. My friend said they were always on time to help him with his needs! He was discharged and had to move to Los Angeles and we had a bittersweet goodbye. Thank you, Shoreline Care!

    This place is horrific! Do not send your loved ones here. I had to call 911 on 3 different…read moreoccasions for my father, he had pink eye and they didn't treat it, another a raging UTI with sepsis. They tore the skin on his left arm multiple times. His items went missing there. And there was no remorse or hope of them trying to find the items. His room was disgusting and I had to disinfect it myself. The man in the bed next to him has one arm and pees all over the floor in the bathroom. He also leaves food out so there is a ton of gnats and fruit flies in the room. I had a nurse give my dad pain medication when I told her not to. I said I'm his POA and I'm saying no. She did it anyway. Don't sent anyone you love to this facility. The management has too many bed and not enough staff to properly care for these people. It's like a horror movie every time I'd go there to see my dad. I'm grateful of his most recent hospital stay so my family was able to get him out of there. I'm going to pick up his items today that are still there. I'm interested to see what's missing.

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    Two Trees Neuro

    Two Trees Neuro

    4.6
    (37 reviews)
    7.1 mi

    We saw Marc for the first time yesterday, I cannot say enough wonderful things about him. He was…read morekind and caring, friendly, and ready to get to work! None of this initial paperwork, "see you next time" nonsense. Marc dedicated every ounce of his attention to Kyle, pushed Kyle (in a good way) to work hard and to challenge himself in therapy. Marc was intuitive, creative, and continuously found opportunity to maximize the value of our session. If we could see him every day, we would. Looking forward to our next appointment and to working with Marc as long as we need him! ‍

    DANGER! Do NOT entrust your care to this organization!! Rehabilitation is much too important and…read morethis facility has terrible administrative issues. Please note this review is not about the therapists themselves but that hardly matters if you can't actually get in to see them. My insurance cleared me for 20 sessions without ANY time restrictions or expiration date. They were only "able" to get me in 5 times and that was a full five weeks after I was supposed to start. On the 6th appt they said they put their own end date in their system and therefore I couldn't be seen that day and had me fill out my forms all over again but after three phone calls over two weeks, I never got in again, nor were they able to email or print my exercises then or on any of my visits. And it's not just me, every single time I sat in the waiting room I watched them turn away people for various clerical reasons -- they literally sent elderly people home who had clearly gone to great lengths to secure transportation there. Turned away children whose parents had gotten time off to bring their children there. Offering no apologies, only random excuses about glitches in their computer system, just shameful. The facility is clean enough but the equipment is very old. DON'T RISK YOUR HEALTH. There are numerous facilities to choose from nearby and many more a short drive further.

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    Owners Rosanna & Marc
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    In Stepps

    In Stepps

    3.3
    (12 reviews)
    86.9 mi

    We utilize both InStepps ABA, and the Academy. So far our experience has been nothing short of…read moreamazing. Our son is really thriving here. When we came last January for a trial day I knew that we would have substantial challenges moving into a classroom setting. Our son was diagnosed at an early age and does have severe symptoms, as well as being non verbal. But after spending the last four years with various agencies in the DTT model at home, we were ready for a change. After our intake assessment, it was clear that our son wasn't ready for a classroom setting. So instead they made the offer for us to access the clinic for ABA and push into the Academy over time. He's really blossomed in this model. He's totally acclimated to the classroom now, and will be moving into the classroom full time soon. Any complaints I've had have been met with solutions and if there was a problem they could not solve they referred me to someone who could. Mr. Sam and Karlie are great teachers, and the classroom is amazing. Music therapy is twice a week and they have clinics for OT and speech. Once a month there are Saturday camps, and Friday evening camps as well. These don't have an additional cost except for siblings and as long as you have therapy hours available. Holiday events have been so much fun! The school doesn't require verbal only like every other competitor in the area that refuses to serve any other population other than tier 1 verbal kids. So that was a huge plus for us. The program is year round. Overall we are really satisfied, and look forward to the 2019-2020 school year.

    I would like to counter the negative review listed recently . The ABA industry as a whole has this…read moreissue because it is unbelievable the work it takes to get funding. The driving and the distances to family homes often precludes a substitute if a session is cancelled last minute. (Especially in a county as huge as LA) Parents also commonly have to cancel at the last minute . What company has someone on standby to drive an hour to do a session that may not even work on the child's needs because they are not part of that case? Most parents would prefer someone they know to do these sessions , not some random other employee. What parent wants a sick therapist bringing germs into their home? I know from personal experience that Yvonne Bruinsma and her staff genuinely care about these kids. She isn't doing this to make money. She's doing it to change lives and finds her purpose in serving ,as do most of her staff.

    Second Wave Physical Therapy - occupationaltherapy - Updated August 2026

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