I sent an inquiry on yelp about getting a key duplicated, because there seems to be only select…read morelocksmiths who can duplicate this particular type of key I had. Arthur responded very quickly to my inquiry and requested pictures of the key to confirm whether the store can complete the service. I eventually took the key in and it was done within a few minutes. The store itself is by Washington Square park so it's super convenient to get to. I didn't see the store hours posted anywhere, but Arthur was able to confirm hours of operation pretty quickly via text. Amazing service, and amazing experience. Would definitely recommend!

Arthur was great I needed my keys copied and he was able to copy them all quickly and for so cheap!read more

I really wanted to hire these people to install windows. Unfortunately, they refuse to send me a…read morewritten quote with terms. They send pictures of the windows we have discussed and then a scan of items checked off with no identification of the brand product, an amount that does not include labor and no terms. This is business?

Replaced every window in the house totaling 11 and much to my surprise they came in earlier than…read moreexpected. Frank and Joe communicated well and were always available, which is half the battle! All the windows were replaced in a day by Eddie and his crew. Cleanup went well and all debris was removed to my satisfaction.

Excellent Service Good Staff I have had work done by them. They provide the best service. Their…read morestaff is hardworking. They do not charge any extra charges. Very good.

Two words excellent service! I mean the staff was professional, skilled, kind and the quality of…read moretheir work speaks for itself. I called a few months ago to inquire about replacing the fire proof door in my apartment that was old, rusty and in really bad shape. Within a week they sent a representative to measure the door and provide me with a quote. If you're like me and you don't have experience with The quote was very detailed with a sketch of the door and a detailed explanation of the services and cost. At first I thought it was a bit pricey, but after consulting with a few other companies it was a fair price and they give you a discount if you pay cash. On the day of the installation the staff was timely, prepared and did an excellent job!

Benson was amazing. He responded immediately and scheduled a visit the next day. He had to order…read morethe glass which took one week and he installed it the day the glass arrived. The job was meticulous and done perfectly at a very competitive price. I will most certainly call him if I have any other needs with respect to my windows. I will also recommend him to anyone I know who has to replace a window. Great job, Benson!

Update, March 2026 - It happened again to a different window and this time the repair was SOMEHOW…read moreFASTER. I logged the project request with Benson at 12:41pm on a Saturday. The window was fixed by 2:41pm *the same day*. Unbelievable. I will never call anyone else ever again for window repair.

We needed an emergency repair to a sliding patio door. Alex came on a Friday evening and worked…read moretirelessly dismantling the damaged door and crafting a repair to secure the door. When the replacement parts were available the following week he and his coworker completed the repair. Alex knows his craft and takes pride in his work. The cost was very reasonable. I would highly recommend Alex and his company! Tom N Forest Hills

I hired Gotham Window & Wood to repair my double hung windows with bars and they did an excellent…read morejob. They were quick to respond, provided free estimate and had the window repaired very quickly and professionally. I highly recommend using them and will definitely use them again if I need any window/door or wood repair needs. Attaching the photos of their job.

I had a lot of questions. We were replacing basement hopper windows that were either outdated or…read morepreviously custom sized. Big box stores carried windows that were too big or too small foe the rough opening. Liberty stocked windows that were a perfect fit but then I learned that the "rough opening" needed to accommodate for an extra half-inch all around. After multiple calls and emails, both our contractors and Liberty were able to work it out. We picked up our windows at their nearest showroom within days. Liberty walked me through the installation process both on the phone and by email. Installation was a breeze and they are tightly sealed. We are very happy with our purchase and are considering their custom tilt & turn windows for the whole house. Highly recommend!

Its unfortunate I have to give this place a 1 star because I get many compliments on my door…read more Ordered locks in April 2017 and it is now Sept 2017 still have no locks. Keep getting the run around from the girl who answers the phone at the Passaic location. Keep being promised that I will get them, she even created a shipping label, which doesn't mean anything because the product is not even with FEDEX yet. Don't know how they have someone so incompetent running a business. They really need to fire that woman as I am sure they are losing a lot of business b/c of false promises.

Aron Windows and Door come to install the door in my apartment and they did a really good job. Very…read moreprofessional and reliable. I'm very happy with their service and I would highly recommended.

Aron Windows never showed up for their appointment to view the existing conditions. Another vendor,…read moreOlympos Glass, did show up to view the existing condition, quoted a fair price, and returned as promised to efficiently make the repairs. I would happily work with them again

Rudy was the best! His workmanship is detailed, precise and beautiful. He was generous with his…read moretime, patiently answering my many questions, and super positive throughout the project. I found his rates exceptionally fair and he went above and beyond on multiple aspects to get exactly the outcome I was hoping for. It was a genuine pleasure working with Rudy and I couldn't recommend him more highly.

Absolutely stunning work. We could not be happier. I hired Rudy because he was local, reasonably…read morepriced, his samples looked really nice & I loved the multigenerational carpentry background. As it turned out he did a better job than I ever dreamed of. The photo is pre-backsplash, but you get an idea of the attention to detail & passion that's put into all the work. Completion was also exactly on time & the price never went up for unforeseen circumstances. I give huge props to Rudy & his guys. Great experience, unbelievable outcome.

My purse was stolen last night forcing me to get the last spare set way across town. I have one of…read morethose really hard to get copied keys. These guys picked up my own spare set copied and returned them in about 2 hours. $75 plus $45 for delivery to east village. Don't know if I will get my purse back but I feel less freaked out that there is only one set of keys.

Excellent service! Will definitely use again. Great rate and fast service. Very easy to setup an…read moreappointment to get started.

Ori and his team did a great job. They repaired two locks for me. They were courteous and…read moreefficient. I would definitely recommend to a friend and call them if I'm ever in the need again.

My first encounter was a little frustrating BUT overall the service was a 10 out 10.... Thank youread more