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    Secure Live Scan

    4.9 (154 reviews)
    Closed 10:00 am - 2:00 pm
    Updated 3 weeks ago

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    Response time

    50 minutes

    Response rate

    100%

    Services - Secure Live Scan

    Fingerprinting

    Secure Live Scan Photos

    Recommended Reviews - Secure Live Scan

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    Reviews With Photos - Secure Live Scan

    Waiting room
    Mari V.

    Had to get a live scan for a part time job I was getting. The first impression i got when I walked in was cleanliness. It was very organized. I was there maybe 15 min. They're super nice and quick. I would definitely recommend this place!

    Email to send forms. I brought in my form in person and that was fine too.
    Cynthia H.

    Was greeted with very warm and inviting people here. They make the process extremely quick and clear. The day I went in there was only one other person waiting with me so the fingerprinting process took me less than 5 min.

    Navid D.

    Went in to get a Department of Justice background check. It was convenient, the rep was professional, and they honored the $5 Yelp discount even though it wasn't available with the Yelp check-in. It's nice that they were conveniently located near where I live. Their prices are reasonable too. I would recommend them if you're looking for notary or background-check type services.

    Masks required for LiveScan!
    Jennifer T.

    I came to secure LiveScan about 6 months ago for my elementary volunteering fingerprinting so I could help on field trips. I had a great experience then so here's my recent experience this past week: My nursing license was up for renewal the end of this month so like my usual procrastinator self for this thing, I renewed with my CEUs 12 days before expiration finished my application online and realized crap I need LiveScan fingerprints done?! The ones done when I sat for my boards don't count anymore?! Quick calls around local places states a few places stopped LiveScan services due to COVID19 but luckily secure LiveScan still was up and running. Thanks to their machine recording, I was able to confirm and plan for the next morning. The message recording stated masks were required so I was even happier to give them business since they were fully complying with the orders for masks. I went in at 10:05 am (opened at 10), there was a sign on the door with a person wearing a mask, stating "masks are required", there was a tray marked "clean pens" and a cup marked "dirty pens" for sign in. Still good! I signed in and was seen right away. The guy working there was a very nice older gentleman. Masked and gloved up he reassured me that everything was disinfected the night before when he left. Fingerprints were done in about 5 mins and I paid and left. Two days later, fingerprints were at the BRN with DOJ and FBI clearance confirmed and my license was renewed! Thanks secure LiveScan!

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    Photo of Karry C.
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    6 years ago

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    5 years ago

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    8 years ago

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    8 years ago

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    3 years ago

    amazing service - very professional and fast! thank you for your excellent customer service skills. praise god

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    11 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    7 years ago

    Very courteous and professional staff. Nice and easy, hassle free service. Office was clean and location was easy to find.

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    7 years ago

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    8 years ago

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    7 years ago

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    8 years ago

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    5 years ago

    Excellent, fast, efficient and quality service. They also provide passport photo service. Very professional.

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    7 years ago

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    Photo of Cindy K.
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    6 years ago

    Such great service. Super fast and they even had it all set up in compliance with Covid-19 precautions.

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    6 years ago

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    9 years ago

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    5 years ago

    Great job! Price is only 25 which is amazing. Socially distanced and quick! Right across from the sheriff's department

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    4 years ago

    The staff in this facility is very friendly and works efficiently in a timely manner!

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    4 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    9 years ago

    Love this place. They're quick and very professional. I appreciate all the answers I received and highly recommend this place!

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    9 years ago

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    5 years ago

    Fantastic experience. No appointment and completed the scan in less than 5 minutes. Very professional and friendly!

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    Photo of Emily M.
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    7 years ago

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    4 years ago

    Quick and simple. Live Scan makes getting fingerprinted smooth. Plan to return for my passport also!

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    Photo of Carmen J.
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    6 years ago

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    7 years ago

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    9 years ago

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    6 years ago

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    8 years ago

    Simple, easy efficient, and best of all fast!! Awesome location, no waiting. Best for all your security needs!

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    7 years ago

    Fast service. Friendly staff. Good prices and short wait time. Also there was a coupon on yelp that I used.

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    9 years ago

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    8 years ago

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    Page 2 of 4

    Secure Live Scan Reviews in Other Languages

    Ask the Community - Secure Live Scan

    Review Highlights - Secure Live Scan

    Quick calls around local places states a few places stopped LiveScan services due to COVID19 but luckily secure LiveScan still was up and running.

    Mentioned in 20 reviews

    Read more highlights

    A 1 Mail

    A 1 Mail

    3.8
    (75 reviews)

    Been going there for years and years! Always pleasant and friendly service. My go-to notary service.read more

    Yesterday I encountered the WORST customer service experience at A1 Mail in Mission Viejo. On…read moreWednesday I need to ship a very important item to my son who has moved out of state. I went to A1 mail to see what the best/quickest options were to get it to him by the weekend. A nice woman helped me and showed me all the options and we agreed on a FedEx option that would arrive on Friday. Late yesterday (Friday) I pulled up the tracking information expecting to see item delivered or out for delivery but the tracking showed the item had not moved from Mission Viejo and was showing "shipment information sent to Fedex" and "we''ll add a delivery date as soon as we get your package". I immediately called A1 mail to see what happened. I explained what happened and the young man who answered the phone abruptly said "yes, it shipped" without even asking for any information from me. I asked him how he knew since he hadn't asked for a tracking number, my name or any details. He then told me that "Fedex picks everything up every day" and that it was gone. I asked him to at least take my tracking info and look up the item which he did (hesitantly). After seeing what I was seeing that the package had not moved, he explained that Fedex takes "2-3 days" to update their website. I explained to him that I was "stressed out" because this was a bank card and my son needed it for his rent this weekend. He asked if the card had been activated and when I said it had not in a very snarky/sarcastic tone he said "if it hasn't been activitated then why are you stressed out". Not liking his attitude, I asked to speak with the woman who helped me or a manager. He said describe the woman who helped you. I gave him some specifics and he said we have two women who work here that look like that. I could hear another worker in the background and I again asked to speak with her or a manager and he told me he was a manager and had been there longer than anyone. Since I could see he wasn't going to help me any further I decided to drive over to see if I could speak to someone who wanted to help me figure out what happened. When I got to the store I asked the man if I could speak to the woman (her name waqs Diana) who had helped me ship the item. She came out and we pulled up the tracking info which CLEARLY showed the item had not shipped. They both tried to convince me that Fedex had not updated their system. I have experience with Fedex and I could CLEARLY see that the item had never moved from A1 Mail. They were of absolutelty no help at all, so I went out to my car and did a customer service chat with Fedex customer support. They told me unequivacably that Fedex never received my item. I went back into A1 and showed them the reponse from Fedex. They still argued with me that the item had shipped and that Fedex just had not updated their system. They said their Fedex driver would be there in a half hour and they would discuss with him and call me back. I went home and called this time called Fedex and spoke with a representative and they too told me the item was never received and there was no way their system just wasn't showing an update. I received a call back from Diana shortly before they were closing for the evening and she said their "regular" Fedex driver did not come. Diana said I could call his supervisor on Monday and see if I could get an answer as to what happened. I told her I had just gotten off the phone with Fedex and they confirmed the item had never been picked up. Her response was "and you beleive them over us". I told her this whole situation was unacceptable and that I wanted a refund for my shipping fees ($22). She said she couldn't do that and I will have to come back in on Monday when the owner is there. This was a total inconvenience for my son who doesn't have his bank card. The two people who work at A1 seemed to be blaming me for everything and not wanting 1) do their job, 2) assist with a problem for the service I paid for and 3) were completely rude and unapologetic about the fact that they lost my item. I have used A1 mail for over a decade but after this experience I will never use them again and will definitely be sharing what happened to me with anyone who asks for a recommendation for a local mailing establishment.

    Secure Live Scan - fingerprinting - Updated July 2026

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