Stopped in for my CCW lifespan and Trupti is quite a professional, kind and efficient individual…read more The process was thorough and precise and I truly appreciated Trupti's expertise and knowledge in providing this service. Thank you. Highly recommended

Live Scan Plus has been helping us with our needs in the past and we always choose them when we…read moreneed notary, live scan and more. It's a very friendly family owned business we love to support. Trupti is very patient and makes sure everything gets done correctly and values customers time. Definitely recommend them to anyone in the area!

Ariana is a sweetheart. She was very quick to do the livescan and the total came out to be very…read moreaffordable. I was originally very apprehensive due to the negative reviews of people not receiving them but I checked as soon as I got home and they were sent out instantly.

This business is located inside/part of the scrubs shop, so turn left as you enter…read more Fantastic staff and service at this small business. I called a few times near opening because I was not sure if they were open MLK Jr day, and they were! Ariana even called me back and asked about my plans for live scan so she could help with our forms ahead of our arrival! Our church volunteers have been coming here from near and far. Ariana remembers us and helped us out kindly with a fee of only $18 per person. I learned from Ariana and some shops in Anaheim that fees depend on type of background check needed, and whether needs are for a volunteer or employee. I am impressed with their service and kindness, as they even printed a few copies of our form ahead of time so that we can hand out our forms to future volunteers ahead of time. This is above and beyond, as generally, places require you to bring your form filled out. We even got a great restaurant rec on the way out :D. Would recommend people make the drive out if can arrange it, then get some pho down the street!

Theresa is highly professional and responsive…read more I had a complex situation and she consulted with me real time and extremely promptly. She also had the expertise to walk me through the documents. I feel confident that everything was taken care of properly. Unusual level of customer service.

Friendly and super speedy service. Used them for live-scan fingerprinting and notary services…read more.. highly recommended! Located in a small two-story office building, right across the airport.

Was such a pleasant and easy process to set up a mailbox with them! Def recommend to anyone looking…read morefor any package/mail related business!

I visited this business last week and I'm sorry to report that the Girl at front counter was…read moreextremely rude. And she spent about 20 minutes on her cell phone speaking in a foreign language. Didn't seem like she was conducting business- just social. Lady doing prints and photos, etc was very friendly and polite! I would rate her 5 stars.

This is my 3rd live scan in the span of 7 months, so I can confidently say I am most happy with…read morethis experience! Communication was very clear and easy between myself and Mark. Prices are beyond reasonable, I'd say they could easily charge more. I booked a mobile service and Mark was punctual, kind, even willing to entertain my two toddlers by allowing them to see their fingerprints! The process was easy, fast (my last two scans took at least 15 minutes per person, Mark took about 5 minutes if even that), and simple! My house was a bit out of his radius so he charged for the extra gas and what I thought was very little in comparison to his time. Book this company with confidence in a pleasant experience. I will from now on recommend and use him if I need to.

Mark was very responsive and quick. Appreciate his time and service. Provides detail pricing and…read moredefinitely affordable.

The service was great and the photo quality was also amazing. I would come here again to take…read moreanother passport photo.

I didn't know they offered apostille and notary services until I looked them up online today, so I…read morewas pleasantly surprised to find out I could come back here for those too. I've been coming to this PostalAnnex for years whenever I need to mail something internationally. I've also had passport photos taken here and even renewed my passport through them. Every single experience has been smooth, and everyone has always been friendly and helpful. A special shoutout to Jamie. She is absolutely amazing! Her customer service has been consistently outstanding over the years, and she's one of the main reasons I keep coming back. It's so rare to find someone who is always so kind, super knowledgeable, and genuinely willing to help. Because of her, I've referred several friends and family members here without hesitation. If you need shipping, passport services, notary, or apostille assistance, I highly recommend this location. And thank you, Jamie. :)

Been going there for years and years! Always pleasant and friendly service. My go-to notary service.read more

Yesterday I encountered the WORST customer service experience at A1 Mail in Mission Viejo. On…read moreWednesday I need to ship a very important item to my son who has moved out of state. I went to A1 mail to see what the best/quickest options were to get it to him by the weekend. A nice woman helped me and showed me all the options and we agreed on a FedEx option that would arrive on Friday. Late yesterday (Friday) I pulled up the tracking information expecting to see item delivered or out for delivery but the tracking showed the item had not moved from Mission Viejo and was showing "shipment information sent to Fedex" and "we''ll add a delivery date as soon as we get your package". I immediately called A1 mail to see what happened. I explained what happened and the young man who answered the phone abruptly said "yes, it shipped" without even asking for any information from me. I asked him how he knew since he hadn't asked for a tracking number, my name or any details. He then told me that "Fedex picks everything up every day" and that it was gone. I asked him to at least take my tracking info and look up the item which he did (hesitantly). After seeing what I was seeing that the package had not moved, he explained that Fedex takes "2-3 days" to update their website. I explained to him that I was "stressed out" because this was a bank card and my son needed it for his rent this weekend. He asked if the card had been activated and when I said it had not in a very snarky/sarcastic tone he said "if it hasn't been activitated then why are you stressed out". Not liking his attitude, I asked to speak with the woman who helped me or a manager. He said describe the woman who helped you. I gave him some specifics and he said we have two women who work here that look like that. I could hear another worker in the background and I again asked to speak with her or a manager and he told me he was a manager and had been there longer than anyone. Since I could see he wasn't going to help me any further I decided to drive over to see if I could speak to someone who wanted to help me figure out what happened. When I got to the store I asked the man if I could speak to the woman (her name waqs Diana) who had helped me ship the item. She came out and we pulled up the tracking info which CLEARLY showed the item had not shipped. They both tried to convince me that Fedex had not updated their system. I have experience with Fedex and I could CLEARLY see that the item had never moved from A1 Mail. They were of absolutelty no help at all, so I went out to my car and did a customer service chat with Fedex customer support. They told me unequivacably that Fedex never received my item. I went back into A1 and showed them the reponse from Fedex. They still argued with me that the item had shipped and that Fedex just had not updated their system. They said their Fedex driver would be there in a half hour and they would discuss with him and call me back. I went home and called this time called Fedex and spoke with a representative and they too told me the item was never received and there was no way their system just wasn't showing an update. I received a call back from Diana shortly before they were closing for the evening and she said their "regular" Fedex driver did not come. Diana said I could call his supervisor on Monday and see if I could get an answer as to what happened. I told her I had just gotten off the phone with Fedex and they confirmed the item had never been picked up. Her response was "and you beleive them over us". I told her this whole situation was unacceptable and that I wanted a refund for my shipping fees ($22). She said she couldn't do that and I will have to come back in on Monday when the owner is there. This was a total inconvenience for my son who doesn't have his bank card. The two people who work at A1 seemed to be blaming me for everything and not wanting 1) do their job, 2) assist with a problem for the service I paid for and 3) were completely rude and unapologetic about the fact that they lost my item. I have used A1 mail for over a decade but after this experience I will never use them again and will definitely be sharing what happened to me with anyone who asks for a recommendation for a local mailing establishment.

Easy and quick for fingerprints! Highly recommend for anyone who needs a quick serviceread more

They are not as experience as they tell you over a call. As a company advertising as one the…read moreleading passport photo requirement, we ended up in LA with wrong photos for our EU passport. We paid for 2 sets of photos for almost $60 that had to be tossed out.