HD2020 has been GREAT! I've hired them to remedy the excessive ongoing issues with analog cameras…read moreand Control4 system from the install of a local competitor in their field. (THAT company was a nightmare!!!) Each situation that has come up, has been resolved and the tech has been happy to provide me with information on "How-To" for basic things as not to require an unnecessary service call (something the other company would NEVER do! $$$). I think that says a lot about the integrity of the company. I can't speak for their install work, but their troubleshooting and customer service has been on point! I'm really happy to have found a competent replacement for handing my Control4 system needs.

They wired the alarm system. But never completed the work in full. When called to activate the…read moresystem, they need a big amount of money. They are completely ripping off the customer. Very unreliable company.

Carl is amazing! Plain and simple. The guy gets it done! He comes in a van full of supplies and get…read morethe job done. He came by for two service calls. One to install a 75" TV on a mount and hiding the wires behind the wall and to mount my 2 Sonos speakers in corners of our house. He came back a few days later to install a Sonos sound bar. Here's an example how he's good and thinks out of the box. I bought the suggested Sonos sound bar mount but he suggested using his since the sound bar can move with the TV once we swivel it. If he used the Sonos mount, it was stay on the wall. He also suggested using the supplied HDMI cord Sonos supplied versus the 3rd party I got from Amazon. He's amazing, efficient and I hope we can use him in the future! Thanks Carl!

Carl has done our AV upgrades for years now. We recently moved and Carl handled all my electronics…read moreprojects - security system, hanging TVs, surround sound... all of the things. I'm so thankful to have him as a resource. He is always on time, extremely thorough, very careful and tidy, and knows his stuff. He's super honest and straightforward- I've wanted to buy items that he talked me out of if they are redundant or not necessary, saving me money. And he's just a really nice guy. I can't recommend him enough.

Highly recommend! Jose installed security cameras and flood lights at my niece's property and did…read morean excellent job. He responded quickly to our request, was professional and completed the work efficiently. Jose's recommendations for equipment placement were especially helpful and ensured that we have excellent coverage. Everything was installed neatly and works perfectly. Great service from start to finish!

Jose was a true professional with extensive knowledge in tech. He did our whole house camera system…read moreand integrated into our current configuration. Highly recommend this company service offerings.

I have personally used their services more than once over the years. I find this business to be…read moreprofessional and listens to your specific needs. I would not hesitate to use them again in the future.

From the owner: The Leader In Hi-Tech Intelligence & Surveillance services and Private Investigations Worldwide. Do…read moreIt Yourself Installation. Residential-Commercial-Custom Design. Audio-Video Specialist. 30 Years of Dedicated Service SpyTech America is a locally owned and operated security and investigative firm that provides Tampa, Florida, and surrounding areas with state-of-the-art security equipment and investigative services at the best prices possible. We also offer custom system design and engineering services with the widest selection possible on all of our video surveillance solutions. SpyTech America only uses name-brand products and parts from trusted manufacturers such as Sony, Panasonic, Pelco, Ademco, Samsung, Ultrak and Mace. Residential ? Commercial ? Industrial - Do It Yourself Security Systems ? CCTV Systems ?... Spy Tech America also Spy Tech Investigations Inc, a fully licensed Private Investigative Agency provides the very best in private investigations, including the following fields of service: Confidential Investigations Infidelity Confirmation Investigations Criminal Investigations Theft and Recovery Investigations Child Custody Cases Fraud Investigations Under-cover Operations Executive Body Guard Services Experienced Former Federal Agents Counter-measures Services ( TSCM ) Bug Detection services at your home or office. Complete Confidential Consultation at No Cost To You.

Bill is Fantastic and very helpful…read more Quality installation, extensive knowledge, recommends equipment for you to purchase without a mark up, he provides excellent customer service and great communication. 5 out of 5 Rating!! We are very happy with our new indoor and outdoor home theatre solutions. All services easonably priced as well. Highly recommended!!

Prompt, communicative, and a very fair price. If you're looking to get your TV mounted, Bill is…read moreyour guy. He did a great job with ours. Highly recommend!

Paid for a Wi-Fi extension in a new build. Was told that everything was included in the price…read more Months later still fighting to have the extender installed was told by two separate customer service reps that it was paid for, was as being told that by the sales rep. Now the company wants $250 for the device to add to the hard wire. Been fighting since October. It is now June. This company does not honor their promises. DO NOT use them. Thank you for responding. The app will not allow me to respond to you, so here is the update... I finally got Tasha in the loyalty dept. I'll see how she does. Until then I will continue posting my experience on any and all consumer review platforms. When the issue is resolved, I will add updates. But people need to know that your sales staff will lie to make sales and that the company is more about sales than honoring what employees tell customers, even when it's noted right in from of them in the call notes. Update: after speaking with Deb and exchanging a few phone calls, this was resolved to my satisfaction. I feel that Tosha and Deb did a good job of listening to the issue and finding a resolution that worked.

I used this company since 2021, when I moved and bought a new home in 2023 I called them for…read moreservice. I called them back to add some cameras which I purchased from them. I didn't realize they added 4yrs to my contract of 1yr when I PURCHASED cameras from them. I just lost my husband I'm a single mother, caring for my son. I'm also caring for my elderly mother and I'm not working. **I called explained my situation since I've been a loyal client for 5yrs! They won't let me out of a contract they decided to add more time, cause I spent more money buy more equipment from them! DON"T USE THIS COMPANY! THEY DONT VALUE CUSTOMERS!

I was referred to this company by my neighbor for tv mounting services. I have to say, they…read moredelivered with everything they promised. The service was awesome. I had the pleasure to have Larry, the president of the company, come and do my install. He was professional, efficient, and quick. He took his time to make sure I understood everything I was purchasing. He mapped everything out before he started. I loved that he cleaned everything up before he left. He also took the time to set my tv up and explain the warranty process. I would suggest their services for your smart home needs.

My father called Smart Home services to set up his universal remote, Apple TV and simply to clean…read moreup the mess that was his entertainment system. Jeremy was our technician and he not only arrived on time for his appt, but he was a few minutes early, which is always appreciated. He was knowledgable and his work was thorough. He took time to give my father a tutorial on how to work all the features on the remote and how to access his Apple TV. This is the 2nd company my father has used for his entertainment system. The first company sent out a technician who spent two hours fidgeting with the equipment only to tell my dad he was unable to do what needed to be done. Our experience with Smart Home was the complete opposite. I could not recommend them enough.

The camera and alarm installation was smooth. Great communication and answered all of my question…read more Highly recommend

Scammy and deceptive. Jodennis and his crew showed up at our door unsolicited telling us…read moreimmediately that he wasn't trying to sell us something (he was). They are NOT directly with ADT. They are a third party. We recently purchased our home. He said that our real estate company paid for the installation and the equipment. Our realtor had no idea about this deal, when we later asked them about it. He got us on the hook for a 36-month contract and was rushing to get a technician out to do the install the same day. After looking at the contract and seeing some inconsistencies that set off red flags, as well as poor online reviews, we decided to cancel. The number listed on the contract to cancel sent us to ADT and they couldn't help us. We got back in contact with the dealer and were able to cancel, but they did not send the cancellation in writing (another red flag). Overall, it was a shady experience and we are glad we cancelled before we owed a ton of money. DO NOT LET THESE PEOPLE IN YOUR HOME.