I went to ask for an estimate and that old man spent 5 minutes touching his face and looking at the…read morefront of the car, when the damage was in the rear bumper and the trunk. Then he asked me how much deductible I had and I repeated that he would pay out of my pocket. I doubt that these people know what they are doing. I will not risk !!!!!!!!!!

Was in a minor fender bender and took my car to Tri-Star. Met with Cory, he was upfront,…read moreprofessional, gave me different options for repair, and was a pleasure to work with. The work was outstanding - you could never tell there was damage - the paint matched perfect. Very leased and highly recommend if you have auto body repair issues. Thanks Tri-Star!

This place did a great job for a great price. It took a little longer than I expected but it was…read morefine b/c we were on vacation. He only takes cash or checks, fyi.

Wayne and his staff took excellent care of my Volkswagen after I hit a deer. They had to keep it…read morefor a couple of months but the wait was worth it. Great work! I would recommend them to anyone who has an insurance claim.

Warren Auto Body was referred to me and I am very glad. I was given a day and…read more time to bring my vehicle in. i was told when my car would be ready and it was completed two days early. Awesome!! My car is high end and it was delivered to me as if my car was brand new. I highly recommend this excellent company. It am bringing in another car for some cosmetic work and i know it will look brand new when they complete their work Ten + stars

Extremely professional, clean and organized place. They…read morewere friendly and went above and beyond to give us all the needed information as we were dealing with multiple insurance companies. Rick's staff was more helpful than our own insurance company and whenever we hit a snag, Rick's stepped up to help resolve it quickly so that we got what we needed and insurance was satisfied. They were even helpful when we ran into a problem with the car rental that we were utilizing from our insurance. Excellent customer service, good quality, and the cleanest car repair place I've seen-especially their parking lot and building which fits in Ivey to the mostly residential area.

I got rear ended about a month ago. Not the best experience - but dealing with Ricks made it…read morebetter. Jessica helped me when I called to get a drop off arranged. She was friendly and courteous, and helped me navigate scheduling everything and made me much less anxious about it all - and I am an anxious person. The thought of getting a car in for repair, waiting for it, possibly having to buy a new car, it was all a lot. When you get great customer service and deal with an excellent employee it makes it seem a bit easier. TBH my car ended up being totaled - so I didn't need their services for repair. But - when I dropped my car off I got these emails with updates and an estimate of the cost almost immediately. I think that was most impressive for me - I'm not big on talking on the phone, so to get that information electronically was super convenient for me. I definitely would recommend.

I just can't rave about Julio enough!!! We've been coming to him for YEARS and have referred over 5…read moreclose friends and family. We trust him so much we have our family drive 1+ hours to have him look at their cars. He works so hard and prices so fair, he's not trying to price gauge anyone. Recently we took our Honda pilot in to do an oil change and have it looked at before a 15+ hour road trip to the Appalachians. He called us and told us our breaks were shot and caught it before we did! He turned it around same day for us too. And WOW are we glad he did! We got unexpected snow over our trip and fishtailed many times getting over hills. If he hadn't caught the breaks I'm sure we'd have gotten into an accident!! Do yourself a favor and call Julio, take your car here!!

Always so friendly, great service, and efficient! They gave me a full car checkup at no cost, and…read morereplaced my battery last year. Also, the most incredible waiting room at the east providence location with a very friendly bird :)

The folks at Choice Collision Center's Fall River Store are excellent! They do understand that…read morehaving a loss goes beyond just the repairable damage, but also affects everyone involved both physically, mentally as well as financially. While my claim was a totaled loss the value Choice Collision provided helped us through a difficult time. I'll give them 5 stars.

This review is about my elderly parents experience here. My parents were treated fairly and with…read morerespect. The staff was very helpful with the insurance company and got their car repaired in a timely manner. They did great work! I would highly recommend this place! They were honest and helpful!!

I love these guys over here! I was hit back in December with my new car and was at loss as to what…read moreto do and where to bring it. These guys were a referral and they were awesome! My car honestly came out better than it was before. They went to bat for me to get me the quality parts I deserved from the insurance company and really took their time making everything right. I also got into a rental the day I brought it over there so I was never without transportation. Thanks again, East Bay!

This place was exactly what I WAS looking for. They were reasonable, provided Rental car pickup and…read moredropoff on site. They gave me a fair estimate. (front fender dent) Very professional. Lori the managere was especially friendly. And they delivered! on time as promised Their detailing was ' on the house.' Very satisfied. J T

Thank you for a great job installing a front splitter on my Golf R. Looks awesome!…read more I'm so glad I found your company on Yelp.

From start to finish, my experience was truly A+. I primarily worked with Janice and Brad, but…read moreevery team member I encountered was outstanding. The quality of work was exceptional, but what really set this experience apart was the communication and customer service. Janice kept me informed at every stage of the process, setting clear and realistic expectations about the timeline--and they even finished ahead of schedule. Brad walked me through the final bill in detail, making sure I understood all the services provided. After a terrible experience with Arbella Insurance, working with Total Care was a breath of fresh air. They turned a frustrating situation into a truly positive outcome. I couldn't be more grateful.