Quick friendly and easy. I was all over the place with scheduling and they were super accommodating. I got cornrows to the back and my natural hair is short . My braider caught it all and made it neat. Thank you so much !! read more

I vowed to never go to Sefa again after. I had several friends/family I recommended but I shared why I stopped going. My discrepancy is due to pricing. They charge a fee for using a credit card. Cool, I'll pay in cash. The last time I gave them my business I learned to ask for the total before they begin. I go to the ATM up the street and get cash. They were wrapping up service on my family member and I'm going to pay. The owner? gets an attitude and tells me they didn't include the wash in the price. I looked at the lady who gave me the quote and she said nothing. I point out to the owner that wasn't included in the price her employee gave me. She said well that the price. Pause It would be good customer service to just let me pay the price quoted. I'd been there several times before so I was a regular. Welp The owner didn't see it that way. Which is fine for her but she lost to regular customers. I will never go there again. Although, further away, I found a different Braider who I now recommend. They give a good experience and run their business professionally and ethically. read more

I was in on the 17th of September 2024 . First let me say "I love my braids" they are a little tight, but I'll get used to them. The concerns I have are more about the shop's policy: First the credit/debit card policy. No matter how much ur service is, they are going to charge you $7.00 just for pulling out your card. Oh they do have an ATM machine right there BUT they own that too.... So either way they're still making money. I WILL be checking with my CC company to see if this is even legal. My other concern is the level of professionalism or lack there of..... A young lady walked in, I think her name was Fatima. She walked in and "looked" to be high as He**, well she comes in goes to the back makes something to eat then proceeds to go to sleep...and I mean this chick went to SLEEP . She laid the chair back, took her shoes off and was OUT and no one saw anything wrong with it. I guess what they said in some of the reviews was true when the owner is away the workers will play. I CANNOT imagine the owner knowing how her shop is operated when she not there. Oh and I almost forgot.... My daughter had gone to them a week prior to me, she hot medium braids they charged her 220 +7 for using plastic...Then they charged me the same for small braids..... not cool AT ALL. I wish Sefa would explain her pricing. read more

I have decided never to come back to this braiding salon. The size of the hair never matches what I asked for. All they do is keep telling you the price over and over again. Like YES that is the size I want. If that is the price that is fine. Then when it's done it's not the size you asked for. I have been here a few times when I didn't plan and have to do hair last minute. And I can only think of 1 time I was happy with my hair. I wouldn't recommend. Find another place to go. read more

Came in to get a weave done here for the first time. I'm a regular customer but they never have someone to do weaves and now I know why. Prior to arriving I was told that the price is $150 via text. Great I brought cash. When sitting in the seat I was told the price is now $160 because I brought my own closure which I've clearly indicated in the messages to the shop prior to arriving. Made the stylist aware of this prior to getting my hair done. But oh well. I got my hair done and the stylists asked me where I got my hair from and I informed them I'm a hair vendor. They immediately swarmed and gave me the usual "give me a discount we can give you so much business". Mind you I'm paying full price. I have them my contact information and had one try to talk me down off the price of a wig. Mind you again I'm paying full price and did not attempt to negotiate anything because this is a business and I respect other business owners. I informed them I don't haggle. Still pushed for lower prices. My weave was messed up. My closure wasn't secured in the back two of my tracks were slipping and they didn't even use actual weaving thread. They used sewing thread in my hair. The weave came out horribly but they were worried about my prices instead of how my hair came out. Will not return. read more

RUINED MY HAIR. Do not go to Sefa unless you want your hair butchered by careless women who cannot use scissors. While removing my faux locs, Sefa staff cut off two huge sections of my natural hair. The first was right in the front on a section where the loc was already removed. The staff couldn't explain what happened, just that she did it by accident from not paying attention. When I got home to detangle, I discovered another large section they cut on on the side of my hair, which fell out when I removed the individual braid. DO NOT COME HERE. They do not know how to do this without ruining and hacking off your hair and shouldn't be offering this service at all. read more

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Absolute worse experience hands down. You book online to not receive what you are asking for and then get told it is your fault for not communicating properly. Do not waste your money going here. read more

To start off, I just want to say that the owner Sefa is great and the salon is beautiful, however, I strongly believe that most (not all) of the stylists who work at her braiding salon are hurting this business. As a side note: I've been there and witnessed arguments break out between stylists while all the customers (including myself) watched in disbelief. I'll tell you why I cannot return for service again. I've been making a very long drive to get my hair braided at this braiding salon consistently for over a year. When I first started making appointments here, the service was great and i loved that my braids were tight. Unfortunately, I've noticed a major negative shift in the past 6 months or so. Some of the braiders are really unprofessional when the owner isn't there. Its really night and day. Today was the last straw for me. I made an appointment days ahead and got my pricing up front as I always do. I thought the pricing was a bit steep for fulani braids, but was told it was because I was getting knotless box braids (mid-back length) in the back. (Note: The price for 1/2 of my hair in knotless box braids should not be $20 cheaper than what i normally pay for my "entire head" braided in knotless box braids here.) When I arrived for my "appointment", no stylist was there to start on my hair so I had to wait...this was for a 7am appointment by the way. 35 or so minutes later, the 1st stylist starts on my hair. No, "sorry for the wait." No discount offered off the total price of service since I've been waiting. Its really unprofessional in my opinion. Once the 1st stylist completed the back 3/4 of my head, she informed me that another stylist would finish the top of my hair...I guess she didn't cornrow hair...strange, but okay. Its my opinion that you shouldn't start on a person's hair if you can't complete the entire style. That would be like me buying a cake from a bakery and then telling me another bakery will be adding frosting to it and i need to go there to pick it up. I waited in the chair for another 30 minutes for the 2nd stylist. When the 2nd stylist starts, again, no "sorry for the delay". I show her a picture because I wanted to be clear of what I wanted her to do....I was concerned she was going to do what she wanted because she wasn't asking any questions. I asked her follow up questions to ensure she understood, especially after she didn't show me the first cornroll braid she had completed in the front of my hair. When I asked her was she braiding my hair going in the direction that I requested, she said she would have to take the existing braids out and start over if thats what i wanted. Clearly she wasnt really listening to what I asked her to do. Now I'm a bit upset because at this point, I've already been at the salon for over 3 hours!! I sighed, and just told her to continue. About 30 minutes later, she asked to see the picture again. At this point, I knew she wasn't clear. Even though there were at least 2 other Braiders that came over at various times 4.5 hours into the braiding process to assist...I was completely over all the loud talking in my ear, the main stylist braiding my hair so ROUGH, and just witnessing how unprofessional my stylist and other stylists were to other customers‍ at times. When she finally completed braiding my hair, I guess she decided she didnt want to put a towel around my neck for the steaming of the hair. When it was time to pay, she quoted me a higher price than what was given to me when I made my appointment days ago. When I told her I was given another price when I made the appointment, she got loud and very RUDE. I didn't want to make a scene in the salon and at this point it was 5.5 hours, so I paid her as the stylist next to her smirked (yes, I saw her SMIRK like it was funny that I just got hustled out of extra money for the service!!!!!!). When I left, I told myself I would never return to this braiding salon again. Note to the manager: 1. Hire new stylists if you can that are more professional because it is impacting your business. 2. If a customer is waiting an extensive amount of time, there should be money taken off of their price as well as money taken from the salary of the employee that just came strolling in late as the customer waits. 3. There should be an email confirmation sent to customers with the confirmed price. 4. More management oversight. I'm not saying micromanage the salon, but maybe there needs to be a manager on-site that can keep things under control. Best wishes Sefa. You have your hands full. Don't let a few bad employees ruin your business. Sometimes we have to make choices to let some employees go for the sake of our businesses and organizations. read more

I have been going to Sefa since they opened. Unfortunately, the quality of the braiders have gone in. I went in for spring twists. Showed them a picture of the style I wanted, which one of their stylist had done before. I was told they could repeat it. The end product was 2 inches shorter than I wanted it. The stylist in the end told me she did it like that because she didn't add in extra hair. I asked why not, she said I didn't tell her to while she was doing it. I said you looked at the picture and said you could do it, I didn't realize I had to micromanage her technique and tell her how to do it...sigh. Needless to say, unless the owner is there it doesn't quite get done how you want it. Time for a new braid shop. read more

I loved this place! They did my daughters hair for back to school on 8/27/22. She was extremely satisfied and excited about her new look! We will definitely return. read more

Love this place! The women there are always so kind, helpful, and professional. The place is very clean, there are snacks if you need and always something fun to watch on the TV. The women really work with you and for a far price read more

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Looking for a hair braiding studio with 5-star customer service, quality work and will get you in and out?? Then please look no further! Sefa and her ladies were amazing! Today was my first time at this salon and I was blown away as I stepped foot inside the salon. Everyone was so welcoming with smiles and ready to serve. I received box braids and it only took 2 and 1/2 hours!!! The ladies are quick and accommodating and actually care that you're happy. I didn't experience anything but attention to detail and I'm pleased with their work! The studio was clean, snacks are offered and prices are affordable. Thank you so much Sefa and staff! You have a returning customer in me and I look forward to visiting again! read more

Sefa hair braiding - Box braids - Hair Salons Near Me - Burtonsville, Maryland

They were fast the work was neat as well. Will return. The braided was a little late but she did a great job.

Great Job Sefa ! I was able to walk right in and get my hair done ASAP . Nice salon too ! read more

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Below she states the stylists claims I never complained, when in fact I was wincing the entire time and did ask her to lighten up quiet a few times. I did in fact tip, because I understand this is a service industry and the middle of COVID. The lady was pregnant and I'm sure did not mean to harm me. I am not a mean person and wanted to ensure she was compensated for the time she did spend on me. All of this does not excuse my hair being braided to the point that it was snatched out of my scalp and there's small patches of blood on my head. As a client I trust my hair professionals and assumed the pain I was having was normal. Sadly it doesn't appear it is so. Buyer beware. read more

Sefa hair braiding - Hair Salons Near Me - Burtonsville, Maryland

I absolutely love this braid shop! This was my second time here and will definitely make this my new braid shop. The first time I went I got faux locs and they were beautiful and they were done so fast! I went today and got small box braids. They are absolutely gorgeous. The staff is friendly and the shop is very clean. I am so happy that I found Sefa Hair Braiding! read more

Let me give you all a little background on my hair. I LOVE my natural hair and take very good care of my hair. I ALWAYS do a hair strengthening treatment manipulate my hair as little as possible a week before I get twists, braids etc in order to prepare my for the stress of the hairstyle I am getting. I have NEVER had this much hair loss or damage in all my years of getting my hair twisted/ braided. I typically leave braids and twists for at the most 6-8 weeks with NO problem. This was not the case. I had soooo many issues 4 DAYS after getting my hair with marley twists. The twists at the back started to loosen and the same with the twists in the front. After a week and a half my sister made a comment about when I would be taking them out( as she assumed by how loose they looked I had them in for a few weeks). I was so annoyed that after 3 weeks I took them out. A waste of money if you ask me. During the process the ladies were nice and as time went on they became extremely rude. My hair was done by 2 women which would have been fine if they worked together my neck was pulled in 2 different directions and I left with a terrible kink in my neck. Half my hair started with braids(NOT what i wanted) the other started off as twists(exactly what I wanted) i was unaware of this difference until after a week when i was moisturizing my scalp. The older woman of the 2 complained the WHOLE time about how complicated the parting of my hair style was and even tried to tell me that triangle parts won't look good. When it came to doing the twists in the front i was told to NOT hold the root of the twist close go my head ( in my experience by doing that it reduces the stress and tension on my edges. I like having my edges!!) every time i would do it even after explaining they lady sucked her teeth and had an attitude. I would rather someone tell me that they don't feel comfortable doing a hairstyle than saying they can and complain the whole time or have an attitude when I make a comment about how MY hair is being cared for. This was my first and last experience not be returning. ****UPDATE***** The owner called me not to ask more questions about what happened or even apologize but instead accused me that I (the customer) did something wrong and there was something wrong with my hair. She then proceeded to have an argument with me over the fact I left a negative review again still has not apologized. She handed the phone to a male counterpart who also continued to say the same things and still argue.... THIS ALL HAPPENED AT 9AM!! Never in my years of going to salons or even having conversations with an owner have I been treated or addressed in such an unprofessional manner. I wasn't thinking about making a call to the cosmetology board but after this encounter I definitely will be doing so.... read more

I DO NOT RECOMMEND THIS PLACE AT ALL!! If I could put negative stars I would. I have been here 2 times this year and have been disappointed each time. I had an appointment this morning for 7 am I told them in advanced that I have to work at 9am. I waited outside of the shop for 30 minutes just for the braided to tell me that my hair is going to take too long. I wash my hair early this morning and wore it in a wild bush expecting to have my hair done before work. Now I have to be late to work because I had to go back home to do my own hair. The first time time coming here I had an issue with the way my hair was braided. The lady was probably new and the braids were not neat. I hated them so much I took them out the next day. I called and spoke with someone and they offered a discount. Now I am here writing this review because I gave them a second chance this morning and they blew it. I live in the silver spring area and I would rather drive an hour or more to get my hair done then go here where it's 10 minutes from my house. At least my hair will be done. I will never come back to this place again. read more

Sefa herself is nice. All the ladies seem to be respectful and great at their job. I've been twice and if I hadn't have gotten a haircut I would be back. Fast efficient service at reasonable prices. read more

I am so happy I came here. Not only is the shop very clean with more than enough space for safety, my braids were done beautifully and quickly. I love the way my hair looks and the price was very affordable. I have definitely found a new braid shop and I look forward to coming back. read more

I have been a customer for well over 1 year (maybe more). I typically request appointments every few months. This is by far the cleanest, most professional and timely hair braiding establishment I have ever attended. And I know why. The owner is a true sweetheart with lots of patience and it shows. She welcomes everyone and makes them feel at home. She engages with every client. The staff is very polite as well. Complementary beverages and snacks are available. Very accommodating and the prices are comparable. I am tender-headed and extremely protective of my edges and the health of my hair. I always leave very satisfied. read more

I called the Burtonsville location trying to get an appt for the weekend. I was told to come on Monday , but my schedule was not open for that day. She I decided to call the Woodlawn location. I sent a picture and explained what I wanted and was told to come the next day (Sunday). I took an uber from Montgomery County to Woodlawn. Got there at 7an and a note was on the door explaining that they were closed due to some building incident. So I was left in a parking lot with no ride at 7 an. I texted to ask if they were going to open and she told me to come at 11. She also said that the number (texting) is for both locations. I told her I am here and you aren't open. Then she said oh we didn't know if you were actually coming. She also suggested that I go to the Burtonsville shop( they were booked). So I decided to go to my other braiding place. I had to Uber there. I am not sure why I was contacted about the shop being closed for the morning or the whole day??? I was told that I could get some kind of discount for my inconveniences. Not sure if I want to go through this again. read more

Everything about this place was amazing but my only concern was that my braids began to slip after less than a week and I needed to keep these on for 6 weeks. Many of them slipped and a few came out. For the look of the braids I would give 5 stars but the actual quality of them I would give 2 stars. read more

Sefa hair braiding - Hair Salons Near Me - Burtonsville, Maryland

WoW! This place is amazing. Early or walk-in appointments with expert stylists. Excellent prices and friendly service. Lots of folks on board to serve a multitude of customers. They are uniquely located central to Montgomery, Prince George's, Howard and Arundel County. I could not believe how fast and neatly they did my daughter's individual braids, three hours!!! I will definitely be returning here. They are worth the trip! read more

The braiding salon is clean and the staff is extremely friendly and polite. I went twice, and sad to say I won't be returning. In asking for small/micro braids to waist length, it seems the braiders "cheat" at certain parts of the braiding. Large parts in the middle and back, the braids are different sizes (thanks to two braiders) and they didn't braid as far down as they could...leaving more straight hair than braid. I went back, and they "fixed" it, but it just wasn't quite right. I think they need more qualified braiders or people who have been braiding longer. I really wanted to love it, but (that's why I went back a second time, thinking if I gave more specifics about what I wanted - and even showing a picture, that things would be different). Needless to say, I won't be going back and will just stick to my DC braiders on Georgia Ave. read more

Pros : nice, clean salon... people are nice... can pay with cashapp.. the lady with big smile does great work (I will update when I find her name).. Con: if you say you want the braids any different than the way they are doing it, they will insist on doing it their way and not give you what you're asking... they will make braids bigger/shorter to save their time read more

I love my hair, the people are great! and they do an amazing job. As usual, the only problem is that hair braiding is overpriced in the US. Outside of that, the owner is nice and professional. read more

This is the second time my daughter and I have been to Sefa's hair braiding salon. The service has been excellent both times, and Sefa and her staff are very kind and customer-focused. They want you to leave the salon loving your hair and fully satisfied. The location is convenient, the salon is clean with fashionable decor. They also offer free snacks and their pricing is reasonable. We will not go anywhere else... (and we have tried several other places). Nothing compares to Sefa Hair Braiding. Thank you! read more

Sefa hair braiding - Hair Salons Near Me - Burtonsville, Maryland

This was my first time here. I'm 8 months pregnant and needed an easy hairstyle. It only took 5 hours! The length and size are perfect. It wasn't overly expensive and I didnt feel like my head was on fire after it was done. I even took a nap while she was braiding. I will certainly be back. read more

Sefa hair braiding - I'm 8 months pregnant and needed an easy hairstyle. It only took 5 hours! The length and size are perfect. - Hair Salons Near Me - Burtonsville, Maryland

The two ladies who braided my hair kept talking the whole time, which I don't mind, but they were SO loud! One of the ladies kept answering her phone while's she was braiding and was so loud! The other lady told me she needed to go eat. I was SO over them! The lady who went to eat blowed out my already blowed dried hair to make it more straight, and she was yanking on my hair. I turned and looked up at her and told her don't treat my hair like that! On top of all of this, she said my regular size/regular length braids that I always paid $160 for was now $200 and I had to pay an additional $5 fee for using my card instead of cash. Sefa the owner was not there the day I went there to be honest, but the acting "manager" just allowed these women to act like they're doing the customer's a favor. Smh! I will never go back to this business unless Sefa herself will braid my hair. Without customer's you have no business just remember that! read more

I've gone to this salon a few times and typically pleased with the service and work. I always get basic box braids. This time, I decided to get shorter box braids than what I usually get. When I arrived, Sefa informed me that my hair was too long for the length that I wanted. I agreed to get them a little longer and she suggested I get them a little smaller than I wanted so they would last longer. I trusted her judgment since I am due to give birth in two weeks. I want the braids to last for a few weeks. When the stylist started, she even corrected her to make the braids a little bigger. I can't believe they were any smaller than what I asked for. I had to tell the stylist multiple times to loosen up the braids. I showed her how much hair I wanted to be left out using the mirror but she obviously grabbed more of the edges once she actually did the braid. The parts are not neat or anything close to what I asked for. The braids are much smaller and longer than the slight adjustment I agreed to. I mentioned the weird looking parts to the stylist and she said "it looks good." Sitting there for three hours to not get what I wanted, 38 weeks pregnant, I was ready to go - paid and left but I will not be returning to get my hair done here. If you have a newer stylist that cannot give what the customer is asking for, don't let them do something that they obviously cannot do. I'm disappointed because I have had previous great experiences at this salon with different stylists. Nonetheless, there are many braiders in the area that will give what the customer is looking for at the same price. The pictures show the style and length I wanted - bigger braids with the medium length - and what I actually received. Small-medium braids with longer length. read more

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Sefa does a great job every time and one of the fastest hair braiders I've been to. Def recommend!

The staff was friendly and professional. They wore masks and required clients to do the same. They not only provided me with beautiful braids, but they completed it exactly when they said they would! They said four hours and I was done right on time! I've gotten several compliments on my braids too. I recommend Sefa for your braiding styles. read more

Sefa is great! She has been taking car of my hair since 2012. Her patience and the quality of her services has been some of the reasons why I always to her. Plus, she has a great personality. read more

I have been going since they opened and every time my hair looks amazing! Thank you Seffa, you and your staff do amazing working in a time manner. read more

If you need braids or spring twists this is your place! I got spring twists done and received tons of compliments. They work quickly and efficiently, my hair was neat and lasted. Sefa is awesome and most of her team are good as well. The salon is clean and quiet, easy parking and they have snacks for sale! read more

Got my hair braided here last week, and one word....AMAZING. They did my braids exactly how I asked them, no matter how long it took. Their shop is clean and they are timely! This was thee best braid experience I've had in a looooonngg time. read more

Very professional staff. Clean and comfortable space. I've had my hair braided a couple of times here and they last a while and are so neat. I get a lot of compliments. Sefa is my favorite braider. read more

I noticed this relatively new spot off 198 in Burtonsville and thought I would check them out since they were somewhat convenient. I called and was able to get an appointment the coming weekend. I arrived by 7am to a well decorated, immaculate, seemingly well-organized shop. I wanted small individuals with two different colors of human hair since my hair was colored and I wanted it to blend well. The hair that was used was wavy which was fine since I planned to flat iron / curl it anyway. I would've preferred a wider more even swath of the colored hair in the top but it seemed like the braider didn't pay attention to the details so the braiding seemed uneven in the top and along the hairline. Two people worked on my hair and the braids weren't too tight especially around the hairline. However, I did lose a couple braids within the first two weeks. Also, while I was in the shop a young lady came in to have several braids redone that had fallen out or were unraveling so workmanship seems to be a problem. My daughter got also got box braids a week after me and thought they used too much hair. She ended up removing several braids in the top because they were too tight and made her head hurt. She also lost a few braids within a week and her natural hair was not blended well within the braids. Mine were not blended well either and I feel too much hair was used and the quality of the human hair used was subpar. It felt synthetic, itchy and very dry. When I curled the hair it did not hold the curl well at all and my hair looked like a terrible Chaka Khan-like wig! I HATE BIG HAIR! Within the week I cut out a third of the braids to try and salvage the style and the $200 I paid. Now I have to wear the hair in a bun or French braid so the gaps are not obvious. I'm struggling to keep these braids in until the 4-week mark and I'm going into week 3. I wanted to like this place. I gave two stars for the cleanliness, friendly staff, and efficiency since it took about 4.5-5 hours with two people working on my hair. They also have a water dispenser and allow customers one free snack. The price is comparable to what I've paid elsewhere but the overall quality of the work and materials negates the cost. read more

Today was my first time stepping into this salon, and it will not be the last. As soon as I stepped into the salon I was greeted with a warm hello, and a smile from the all of the braiders. The braiders were very nice and professional, the shop was very clean, they even have free snacks and water for you. The shop also had tv's for your entertainment. They were very fast and efficient with getting their clients hair finished.I definitely recommend this place!! I'm sooooooo happy I found this salon. .............Update as I am really looking at hair, there are inconsistencies with the sizes of the boxes between the front and the back, I also noticed some of the braids start out loose in the beginning then get tight from the middle on down, and this is probably due from the other braiders helping. I will still give this shop another try but next time probably ask for a mirror at all times to make sure the sizes remain the same and also maybe request only one braider. read more

Sefa hair braiding - Hair Salons Near Me - Burtonsville, Maryland

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